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HomeMy WebLinkAboutAgenda Report - November 2, 2022 C-08CITY OF L ��� zt�o CALIFORNIA AGENDA ITEM cop 8 COUNCIL COMMUNICATION AGENDA TITLE: Adopt Resolution Authorizing City Manager to Execute Amendment No. 3 to Service Agreement with Granicus, LLC, a Minnesota Company, to Add Granicus Solution Legistar for Agenda Management Services ($31, 746) MEETING DATE: November 2, 2022 PREPARED BY: City Clerk RECOMMENDED ACTION Adopt resolution authorizing City Manager to execute Amendment No. 3 to Service Agreement with Granicus, LLC, a Minnesota Company, to add Granicus Solution Legistar for agenda management services, in the amount of $31, 746. BACKGROUND INFORMATION: Since 2008, Granicus, LLC, formerly known as Granicus, Inc., has provided the software and managed services utilized by the City Clerk's Office for video streaming of City Council Meeting, the compilation of minutes, and the management of Lodi boards, commissions, and committees through the Boards and Commissions module. On June 6, 2015, the City entered into a three-year service agreement with Granicus, Inc., providing services to publish agendas and minutes for Council meeting and boards and commissions. Re4solution No. 2015-140 allowed the City Manager to renew the agreement annually subject to an annual cost not to exceed the sum of $30,000. The current renewal to the contract is in effect until June 30, 2023. The City Clerk's Office now desires to add additional services to the contract with Granicus, LL4C, to include agenda management solution, Legistar. Legistar is a software package that will facilitate every step of the agenda compilation process. The program includes the following functionalities: 1. Automation Workflow — automates agenda item submission from beginning to end for both citywide staff review, as well as department- level agenda item creation and review. 2. Viewer and Annotations — allows City Councilmembers to use their web enabled device to view, annotate, and save notes on agenda materials for easy access and retrieval. 3. Integration — integrates with programs already utilized by City Clerk's Office staff, such as Media Manager, to create an efficient and effortless process for posting agendas, minutes and Council videos for a higher level of transparency. Staff recommends that the City Manager be authorized to execute Amendment No. 3 to the agreement with Granicus, LLC, for Legistar configuration, installation, and the first year's annual subscription fee for a total of $31,746. 22h,...O Stephen Schwabauer, City Manager Granicus 10/24/2022 Adopt Resolution Authorizing City Manager to Execute Amendment No. 3 to Service Agreement with Granicus, LLC, a Minnesota Company, to Add Granicus Solution Legistar for Agenda Management Services ($31, 746) November 2, 2022 Page Two FISCAL IMPACT: Funds, for this contract, are budgeted in the Information Technology Division. Future annual subscription fees will be budgeted by the City Clerk's Office during the annual budget process. FUNDING AVAILABLE: Information Technology Fund 10020400.72450 - $31,746 Andrew Keys Andrew Keys Deputy City Manager/Internal Services Director Olivia Nashed Olivia Nashed City Clerk Signature: OZlkl�z Alaf�2W Signature: Olivia Nashed (O,[ 24, 2022 11:01 PDT) Email: onashed@lodi.gov Email: akeys@lodi.gov AMENDMENT NO. 3 Granicus, LLC Professional Services Agreement THIS AMENDMENT NO. 3 TO PROFESSIONAL SERVICES AGREEMENT, is made and entered this day of _,,2022, by and between the CITY OF LODI, a municipal corporation, hereinafter called "CITY", and Granicus, LLC, a Minnesota Limited Liability Company, qualified to do business in California, hereinafter called "CONTRACTOR". WITNESSETH: 1. WHEREAS, CONTRACTOR and CITY, entered into a Professional Services Agreement on June 18, 2015, Amendment No. 1 on October 8, 2019, and Amendment No. 2 on October 12, 2021 (collectively the "Agreement") attached hereto and incorporated herein as Exhibits 1, 2, and 3, respectively; and 2. WHEREAS, CITY requests to amend the Agreement to include, within the scope of services, the installation and subscription of electronic agenda management software; and 3. WHEREAS, CITY agrees to enter into this Amendment No. 3 for the installation and subscription of an electronic agenda management software system known as Legistar, in the amount of $31,746, as more particularly described in Exhibit 4, attached hereto and incorporated herein; and 4. WHEREAS, CONTRACTOR agrees to said amendments. NOW, THEREFORE, the parties agree to amend the Agreement as set forth above; all other terms and conditions of the Agreement remain unchanged. IN WITNESS WHEREOF, CITY and CONTRACTOR have executed this Amendment No. 3 on the date and year first above written. CITY OF LODI, a municipal corporation GRANICUS, LLC, a Minnesota Limited Liability Company STEPHEN SCHWABAUER City Manager Attest: OLIVIA NASHED, City Clerk Approved as to Form: JANICE D. MAGDICH, City Attorney BRENDAN STIERMAN Manager of Contracts EXHIBIT 1 GRANICUS, INC. SERVICE AGREEMENT THIS SERVICE AGREEMENT (the "Agreement'), dated as of June 18, 2015 (the "Effective Date"), is entered into between Granicus, Inc. ("Granicus"), a California Corporation, and City of Lodi, a Municipal Corporation (the "Client"). Additional definitions of capitalized terms used herein are set forth in Section 12 hereof. A. WHEREAS, Granicus is in the business of developing, licensing, and offering for sale various streaming media solutions specializing in Internet broadcasting, and related support services; and B. WHEREAS, Granicus desires to provide and Client desires to (i) purchase the Granicus Solution as set forth in the Proposal, which is attached as Exhibit A. and incorporated herein by reference, (ii) continue with Client's existing solution as described in the Current Solution document, which is attached as Exhibit B, and incorporated herein by reference, (iii) engage Granicus to integrate its Granicus Software onto the Client Website, (iv) use the Granicus Software subject to the terms and conditions set forth in this Agreement, and (v) contract with Granicus to administer the Granicus Solution through the Managed Services set forth in Exhibits A and B. NOW, THEREFORE, in consideration of the foregoing and the mutual agreements, covenants, representations, and warranties herein contained, the parties hereto agree as follows: 1. G R A NICIJS SOFTWARE AND MANAGED SERVICES. 1.1 Software and Services. Subject to the terms and conditions of this Agreement, Granicus will provide Client with the Granicus Software, and Managed Services that comprise the Granicus Solution as outlined in Exhibits A and B. Managed Services shall mean the services provided by Granicus to Client as detailed in Exhibits A and B. Managed Services Fee shall mean the monthly cost of the Managed Services, as detailed in Exhibits A and B. 2. GRANT OF LICENSE. 2.1 Ownershi Granicus, and/or its third party supplier, owns the copyright and/or certain proprietary information protectable by law in the Granicus Software. 2.2 Use. Granicus agrees to provide Client with a revocable, non -transferable and non- exclusive license to access the Granicus Software listed in the Proposal and a revocable, non- sublicensable, non -transferable and non-exclusive right to use the Granicus Software. All Granicus Software is proprietary to Granicus and protected by intellectual property laws and international intellectual property treaties. Pursuant to this Agreement, Client may use the Granicus Software to perform its own work, including Client's work with its customers/constituents. Cancellation of the Client's Managed Services will also result in the immediate termination of the Client's Software license as described in Section 2.2 hereof. 2.3 Limited Warranty, Exclusive Ra nedio. Subject to Sections 6.1 and 6.2 of this Agreement, Granicus warrants that the Granicus Software, as provided by Granicus, will substantially perform in accordance with the functionality and features as described in the Proposal GRANICUS, INC. SERVICE AGREEMENT I Version 6 for as long as the Client pays for and receives Managed -Services. Client's sole and -exclusive remedy for any breach by Granicus of this warranty is to notify Granicus, with sufficient detail of the nonconformance, and provide Granicus with a reasonable opportunity to correct or replace the defective Granicus Software. Client agrees to comply with Granicus' reasonable instructions with respect to the alleged defective Granicus Software, 2.4 Unlital ions. Except for the license in Section 2.2, Granicus retains all ownership and proprietary rights in and to the Granicus Software, and Client is not permitted, and will not assist or permit a third party, to: (a) utilize the Granicus Software in the capacity of a service bureau or on a time share basis; (b) reverse engineer, decompile or otherwise attempt to derive source code from the Granicus Software; (c) provide, disclose, or otherwise make available the Granicus Software, or copies thereof, to any third party; or (d) share, loan, or otherwise allow another Meeting Body, in or outside its jurisdiction, to use the Granicus Software, or copies thereof, except as expressly outlined in the Proposal. PAYME3+ T GF FEU 3.1 Client agrees to pay all fees, costs and other amounts as outlined in the Proposal in Exhibit A. 3.2 Fifty percent (50%) of all up -front fees for all products are due upon Granicus' receipt of an executed agreement or purchase order, as appropriate. The remaining fifty percent (50%) of up -front fees for each product are due upon delivery of that product. Annual billing for Managed Services for associated products shall begin upon completion of delivery as defined under Section 3.3 below. Client will be invoiced a pro -rated amount from the completion of delivery through the end of the year. Thereafter, Client will be billed, in advance, each January 1. Client agrees to pay all invoices from Granicus within thirty (30) days of receipt of invoice, Client acknowledges that products may be delivered and fully operational separate from the other purchased products. 3.3 For Granicus Hardware, delivery is complete once the Client receives Hardware components with the configured Granicus Software. For Granicus Software, delivery is complete once the Software is delivered and deemed by Granicus to be ready for Client's use. For Legistar, delivery is complete once the Hardware and Software are installed and deemed by Granicus to be ready for Client's use. Upon Granicus Hardware and/or Software delivery, Client will have fifteen (15) days to notify Granicus of any issues or problems. If Client notifies Granicus within such fifteen - (15) day period of issues or problems, Granicus will promptly work to fix those issues or problems. 3.4 Granicus, Inc, shall send all invoices to: Name: Jennifer Ferraiolo Title: City Clerk Address: City of Lodi P.O. Box 3006 Lodi, CA 95241-1910 3.5 Upon each yearly anniversary during the term of this Agreement (including both the initial tern and all renewal terms), the Granicus Managed Service Fees shall automatically increase from the previous Managed Service Fees by five (5) percent per annum. GRANICUS, INC. SERV[c8 AGREEMENT 2 Version 6 3A Training t3sat!e PolicLcs. Granicus has established best practice training plans around success with Granicus services, and Clients are encouraged to take advantage of all purchased training up -front in order to achieve the maximum amount of success with their services. All purchased training must be completed within ninety (90) days of the date of the project kickoff call. Any purchased training not used during this ninety (90) day period will expire. If Client feels that it is necessary to obtain more training after the initial ninety (90) day period, Client may purchase additional training at that time. 3.7 Training Cancellation Policies. Granicus' policies on Client cancellation of scheduled trainings are as follows: (a) Qnssite Training. For any cancellations within forty-eight (48) hours of the scheduled onsite training, Granicus, at its sole discretion, may invoice the Client for one hundred (100) percent of the purchased training costs and all travel expenses, including any incurred third party cancellation fees. Subsequent training will need to be purchased and scheduled at the previously quoted pricing. (b) Online'i'raininu. For any cancellations within twenty-four (24) hours of the scheduled online training, Granicus, at its sole discretion, may invoice the Client for fifty (50) percent of the purchased training costs, including any incurred third party cancellation fees. Subsequent training will need to be purchased and scheduled at the previously quoted pricing. 4. CONTENT PROVIDED TO, ORA 1:N_ CU 4.1 ResE nl nsl,hihtv_for Content, The Client shall have sole control and responsibility over the determination of which data and information shall be included in the Content that is to be transmitted, including, if applicable, the determination of which cameras and microphones shall be operational at any particular time and at any particular location. However, Granicus has the right (but not the obligation) to remove any Content that Granicus believes violates any applicable law or this Agreement. 4.2 Restrictions. Client shall not provide Granicus with any Content that; (i) infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights; (ii) violates any law, statute, ordinance or regulation, including without limitation the laws and regulations governing export control and e-mail/spam; (iii) is defamatory or trade libelous; (iv) is pornographic or obscene, or promotes, solicits or comprises inappropriate, harassing, abusive, profane, defamatory, libelous, threatening, indecent, vulgar, or otherwise objectionable or constitutes unlawful content or activity; (v) contains any viruses, or any other similar software, data, or programs that may damage, detrimentally interfere with, intercept, or expropriate any system, data, information, or property of another. 5. TRADEMARK OWNERSHIP. Granicus and Client's Trademarks are listed in the Trademark Information exhibit attached as Exhibit D. 5.1 Each Party shall retain all right, title and interest in and to their own Trademarks, including any goodwill associated therewith, subject to the limited license granted pursuant to Section 5.2 hereof. Upon any termination of this Agreement, each Party's right to use the other Party's Trademarks pursuant to this Section 5 terminates. 5.2 Each Party grants to the other a non-exclusive, non -transferable (other than as GRANICUS, INC. SERvicE AoREEMENT 3 Version 6 provided in Section 5 -hereof), limited -license -to -use -the -other -Party's Trademarks as -is reasonably necessary to perform its obligations under this Agreement, provided that -any promotional materials containing the other Party's Trademarks shall be subject to the prior written approval of such other Party, which approval shall not be unreasonably withheld. I,IMI'I'A'I'fON OP L1A1i11.,I7'Y 6.1 WalTUM-Disclaimer. Except as expressly provided herein, Granicus' services, software and deliverables are provided "as is" and Granicus expressly disclaims any and all express or implied warranties, including but not limited to implied warranties of merchantability, and fitness for a particular purpose. Granicus does not warrant that access to or use of its software or services will be uninterrupted or error free. In the event of any interruption, Granicus' sole obligation shall be to use commercially reasonable efforts to restore access. 6.2 I.imitatioii of Liabilities. To the maximum extent permitted by applicable law, Granicus and its suppliers and licensors shall not be liable for any indirect, special, incidental, consequential, or punitive damages, whether foreseeable or not, including but not limited to: those arising out of access to or inability to access the services, software, content, or related technical support; damages or costs relating to the loss of profits or revenues, goodwill, data (including loss of use or of data, loss or inaccuracy or corruption of data), or cost of procurement of substitute goods, services or technology, even if advised of the possibility of such damages and even in the event of the failure of any exclusive remedy. In no event will Granicus' and its suppliers' and licensors' liability exceed the total amount of Managed Services Fees paid by Client under this Agreement for the six (6) month period prior to the date the claim arose, regardless of the form of the claim (including without limitation, any contract, product liability, or tort claim (including negligence, statutory or otherwise). CONFIDENTIAL iNFORMATIOX& OWNERSHIP. 7.1 Confidentiality Obligations. Each party agrees to keep confidential and not disclose to any third party, and to use only for purposes of performing or as otherwise permitted under this Agreement, any Confidential Information of the other Party. The receiving party shall protect the Confidential Information using measures similar to those it takes to protect its own confidential and proprietary information of a similar nature but not less than reasonable measures. Each party agrees not to disclose the Confidential Information to any of its Representatives except those who are required to have the Confidential Information in connection with this Agreement and then only if such Representative is either subject to a written confidentiality agreement or otherwise subject to fiduciary obligations of confidentiality that cover the confidential treatment of the Confidential Information. 7.2 Exceptions. The obligations of this Section 7 shall not apply if receiving party can prove by appropriate documentation that such Confidential Information (i) was known to the receiving party as shown by the receiving party's files at the time of disclosure thereof, (ii) was already in the public domain at the time of the disclosure thereof, (iii) entered the public domain through no action of the receiving party subsequent to the time of the disclosure thereof, or (iv) is required by law or government order to be disclosed by the receiving party, provided that the receiving party shall (i) if permitted by applicable law, notify the disclosing party in writing of such required disclosure as soon as reasonably possible prior to such disclosure, (ii) use its commercially reasonable efforts at its expense to cause such disclosed Confidential Information to be treated by such governmental authority as trade secrets and as confidential. GRANICUS, INC. SERVICE AGREEMENT 4 Version 6 8. TERM 8.1 The term of this Agreement shall commence on the date hereof and shall continue in full force and effect for thirty-six (36) months after the date hereof. This Agreement shall automatically renew in perpetuity for terms of one (1) year each, unless either party notifies the other in writing at least thirty (30) days prior to such automatic renewal that the party does not wish to renew this Agreement. 8.2 &1)t U 011 Teruiinatioii. Upon any expiration or termination of this Agreement, and unless otherwise expressly provided in an exhibit to this Agreement: (a) Client's right to access or use the Granicus Solution, including Granicus Software, terminates and Granicus has no further obligation to provide any services; (b) Client shall immediately return the Granicus Software and all copies thereof to Granicus, and within thirty (30) days of termination, Client shall deliver a written certification to Granicus certifying that it no longer has custody of any copies of the Granicus Software. (c) Client shall refer to Exhibit C for the four (4) termination/expiration options available regarding Content. 8.3 Obligatii ns UIpgtUlerminnlion. Upon any termination of this Agreement, (a) the parties shall remain responsible for any payments that have become due and owing up to the effective date of termination; (b) the provisions of 2.1, 2.4, 3, 4, 5, 6., 7, 8.2, 11, and 12 of the Agreement, and applicable provisions of the exhibits intended to survive, shall survive termination of this Agreement and continue in full force and effect; (c) pursuant to the termination or expiration options regarding Content as set forth on Exhibit E; Granicus shall allow the Client limited access to the Client's Content, including, but not limited to, all video recordings, timestamps, indices, and cross-referenced documentation. The Client shall also have the option to order hard copies of the Content in the form of compact discs or other equivalent format; and (d) Granicus has the right to delete Content within sixty (60) days of the expiration or termination of this Agreement. PCOPYRIGHT AND TRADE SECRET INFRINGEMENT. 9.1 OrRilicus' OptiOTM if the Granicus Software becomes, or in Granicus' opinion is likely to become, the subject of an infringement claim, Granicus may, at its option and sole discretion, (i) obtain for Client the right to continue to use the Granicus Software as provided in this Agreement; (ii) replace the Granicus Software with another software product that provides similar functionality; or (iii) if Granicus determines that neither of the foregoing options are reasonably available, Granicus may terminate this Agreement and refund any prepaid fees to Client for which it has not received the services. GRAN[Cus, INC. SERVICE AGRERMENT 5 Version 6 10. I NTERLO CA 4 A G R EEM>;NT 10.1 This Agreement may be extended for use by other municipalities, school districts and governmental agencies upon execution of an addendum or other signed writing setting forth all of the terms and conditions for such use, including the products and services and fees applicable thereto. Any such usage by other entities must be in accordance with the City Code, Charter and/or procurement rules and regulations of the respective governmental entity. 11. MISCLLLAjiROUS. 11.1 Amendment and Waiver. This Agreement may be amended, modified, waived or canceled only in writing signed by each of the parties hereto or, in the case of a waiver, by the party waiving compliance. Any failure by either party to strictly enforce any provision of this Agreement will not be a waiver of that provision or any further default. 11.2 overnin Law. The laws of the State of California shall govern the validity, construction, and performance of this Agreement, without regard to its conflict of law principles. 11.3 Construction and Severability. Wherever possible, each provision of this Agreement shall be interpreted so that it is valid under applicable law. If any provision of this Agreement is held illegal or unenforceable, that provision will be reformed only to the extent necessary to make the provision legal and enforceable; all remaining provisions continue in full force and effect. 11.4 Independent_Contractor s. The parties are independent contractors, and no other relationship is intended by this Agreement. 11.5 ILorce Maier+re. Other than payment obligations, neither party is responsible for any delay or failure in performance if caused by any event outside the reasonable control of the party, including without limitation acts of God, government regulations, shortage of supplies, act of war, act of terrorism, earthquake, or electrical, internet or telecommunications outage. 11.6 Closed_ Cgptianing Services. Client and Granicus may agree that a third party will provide closed captioning or transcription services under this Agreement. In such case, Client expressly understands that the third party is an independent contractor and not an agent or employee of Granicus. Granicus is not liable for acts performed by such independent third party. 12. DEFINITIONS. In addition to terms defined elsewhere in this Agreement, the following terms shall have the meaning specified: 12,1 "Confidential Information" shall mean all proprietary or confidential information disclosed or made available by either party pursuant to this Agreement, directly or indirectly, in any manner whatsoever (including without limitation, in writing, orally, electronically, or by inspection), that is identified as confidential or proprietary at the time of disclosure or is of a nature that should reasonably be considered to be confidential, and includes but is not limited to the terms and conditions of this Agreement, and all business, technical and other information (including without limitation, all product, services, financial, marketing, engineering, research and development information, product specifications, technical data, data sheets, software, inventions, processes, training manuals, know-how and any other information or material); provided, however, that Confidential Information shall not include the Content that is to be published on the Client Website, GRANICUS, INC. Sl-:RVICHAGRCCMBNT 6 Version 6 12:2 "Content" -shall -mean any -and -all, documents, graphics, video, audio, images, sounds and other content that is -streamed or otherwise transmitted or provided by, or on behalf of, the Client to Granicus. 12.3 "Client Website" shall mean the Client's existing websites. 12.4 "Granicus Application Programmatic Interface" shall mean the Granicus interface which is used to add, update, extract, or delete information in MediaManager. 12.5 "Granicus Solution" shall mean the Solution detailed in the Proposal, which may include Granicus Software, Installation and Training, Managed Services, and Hardware, as specified in Exhibit A. 12.6 "Granicus Software" shall mean all software included with the Granicus Solution as spcciticd in the zttached Proposal that may include but is not limited to: MediaManagerTM (includes Uploador, Soffmire Development Kit, and Podeasting Services), MimticsMakerrM (includes LiveManager), MobileEncoderTM, VotingSystemTM (includes Public Vote Display). 12.7 "Hardware" shall mean the equipment components of the Granicus Solution, as listed in l?xhih's . 12.8 "Managed Services" shall mean the services provided by Granicus to Client for bandwidth usage associated with live and archived Internet streaming, data storage, and Granicus Solution maintenance, upgrades, parts, customer support services, and system monitoring, as detailed in the Proposal attached as J 7Nhibit A. 12.9 "Managed Services Fee" shall mean the monthly cost of the Managed Services, as specified in Exhibit A. 12.10 "Meeting Body" shall mean a unique board, commission, agency, or council body comprised of appointed or elected officials that meet in a public capacity with the objective of performing decisions through a democratic voting process (typically following Robert's Rules of Order). Two or more Meeting Bodies may be comprised of some or all of the same members or officials but may still be considered separate and unique Meeting Bodies at Granicus' sole discretion. For example, committees, subcommittees, city councils, planning commissions, parks and recreation departments, boards of supervisors, school boards/districts, and redevelopment agencies may be considered separate and unique individual Meeting Bodies at Granicus' sole discretion. 12.11 "Proposal" shall mean the document where the Granicus Solution that is the object of this Agreement is described along with pricing and training information. 12.12 "Representatives" shall mean the officers, directors, employees, agents, attorneys, accountants, financial advisors and other representatives of a party. 12.13 "Trademarks" shall mean all trademarks, trade names and logos of Granicus and Client that are listed on Exhibit D attached hereto, and any other trademarks, trade names and logos that Granicus or Client may specify in writing to the other party from time to time. GRANICUS, INC. SERVICE AGREEMENT 7 Version 6 This Agreement consists of this Agreement as well as the following exhibits, which are incorporated herein by reference as indicated: Exhibit A: Proposal Exhibit B: Current Solution Exhibit C: Support Information Exhibit D: Hardware Exhibit Exhibit E: Trademark Information Exhibit F: Termination or Expiration Options Regarding Content IN WITNESS WHEREOF, the parties have caused this Agreement to be executed by their duly authorized representatives, ' GRANICUS, i By: "'— Approved w to Fo` I . city ttorney 7� GRANICUS, INC. SERvicu AGREEMENT Jason Its: Chief Executive Officer Address: 707 176' Street, Suite 4000 Denver, CO 80202 CITY OF LODI, A MUNICIPAL CORPO TION By: Name:. Skk O W rz 'SCh 10,UA W C Its: Address: Date: 9.1-31.15 ATTEST: Version 6 i tNI ER VERRAIOLO lerk (j) GRAN ICUS ;yl Lodi Boards and Commissions 2/ 18/Z015 PRESENTED BY: Ahrnad Abderrahim, Granicus PRESENTED TO`. Lodi DELIVERED ON: June 16, 2015 @ GRANICUS 707 17th StlNPl, SLIlle 4000.[1wlwil CO 80201 Pricing Breakdown for your Solution Boards and Commissions 1 Package $500.00 $500.00 Total Software Monthly Cost: $500.00 Total Upfront Cost: $0,00 Total Monthly Cost: $500.00 (j) GRANICUS Granicus® Open Platform The Granicus® open Platform is the cloud -based foundation for all Granicus applications. It allows government organizations to manage and store an unlimited amount government public meeting data. It is the core of our content management, administration and distribution tools and includes free access to our APIs and SDKs, helping you seamlessly connect your Granicus solution to systems In place. The Granicus Platform includes the ability to upload and publish content including videos and documents. SllckhuChUp,LLwmALgrAnIcus,co 1SolUtL0.0SLG=kus9vun- l?jdforrn, VA for more information on the Granicus open Platform. • Unlimited content storage and distribution • Open architecture and SDK • Archived video editing and indexing • Citizen web portal • Live and on -demand streaming to mobile devices • Create a paperless agenda environment with (Legislate@ for the IPad Boards & Commissions The Boards and Commissions app is designed to help government agencies easily manage government body appointments, vacancies, and citizen applications online. Now, the public can easily see what boards and commissions exist and take the opportunity to apply for open seats quickly from the web. Traditionally, applying for boards and commissions Is a paper -heavy and labor intensive process involving a lot of emails, phone calls, publlc notices, multiple systems and ongoing coordination throughout the year for governing bodies. This application simplifies the entire administrative process with online appointment workflows. There are even automated email form letters, and website widget builders to save time in the recruitment process. Some of the keyfeatures it includes; Easily publish and promote open vacancies on their website and across social networks Customize and design your citizen application template and leverage a seamless integration to any government webslte�.- • Filter and qualify applicants using simple and effective search tools�� • Auto -generate communications and follow up for all steps of the _ application & appointment process Intelligent dashboard for monitoring terms and vacancies with built in alert system "� Integrates seam lessly with Granlcus' Legislative Managementtoolset -� IrIIN�hd�.J ' @GRANICUS BOARDS AND COMMISSIONS Customer Implementation Plan A Granicus Boards & Commissions Implementation consists of three phases. The tasks in tho first phase rely heavily on the collection and delivery of various data from the customer. In the second phase, the ownership of tusks shifts to Granicus, as this is the stage where the data provided by the customer is used to Install and configure the actual Boards & Commissions applicatlon. The third and final phase consists of a joint collaboration between the customer and Granicus to validate the various Boards & Cornmisslons conflguratlons, and to Introduce the available training and customer care rOSOUrces. Ovvnei Date Week 0 Client gathers and sends Initial Board Cuslom Details to track Client TBD files Users (Name, Emnlls) Internal Tracking details for applicants Member Roster in Excel Current Applicants In Excel Week 1 Deploy Boards and Installation of Boards and Granlcus TBD Commissions application Commissions App on client's Project Granicus Piniform, Manager Week 1 Appllcatlon sotup Create Application Grenleus TBD Add Custom Board Details Designer Add Custom Intemal Tracking Set up Initial 'widgets' Week 1 Emall maln client contact with Client main contacts have Granicus TBD Initinl setup complete access to the application Project Manager Week 1 Import data If client provided hoards, board Granlcus Data TBD rosters and eRlzen applicants, Manager Import data Into system Email users with training Granicus TBD Week 1 Boards and Commissions Users Training & Introduction program and links to the Projact application Manager Week 2 Validation Call Group call wRh main S&C users, Granlcus TBD webmaster and IT for application Project review & checkoff Manager @ GRANICUS -707 17111 SUNNI. 11000, clel ver. CO 20202 Granicus Differentiators • World's most experienced provider of government transparency, citizen participation, meeting efficiency, and legislative management solutions with: Over 1,000 clients in all 50 states, at every level of government Over 31 million government webcasts viewed More than 265,350 government meetings online • First fully integrated legislative workflow management system for local government • Open API architecture and SDK allow for seamless integrations with systems already in place Certified integrations provide flexibility and choice of agenda workflow solutions Exclusive provider of the iLegislate IPad application that allows users to review agendas and supporting materials, bookmark and take notes on items, stream archived videos, and review community feedback Only governmentwebcasting service to provide encoding, minutes annotation, transcription, and closed captioning services • Truly unlimited storage and distribution for all meeting bodies and non -meeting content • Indefinite retention schedules for all archived meeting and non -meeting content • Only provider of both government webcasting and citizen engagement services • 24/7/365 customer service and support 97% customer satisfaction rating, 98.5% client retention rating • One of the 100 companies that matter most in online video by Streaming Media magazine Ranked 185 on Deloitte 500 fastest growing companles • Ranked 419 on Inc Soo fastest growing companies • Client Success stories are available here: http://www,granicus.com/customers/case-studies/ Proposal Terms and Conditions Sales tax may apply depending on your organization's tax status and the tax laws unique to your state, county and/or municipality clients who have completed a contest entry form and enter into an agreement with Granicus (with a minimum three (3) year term) to purchase GranlClls' Boards and Commissions Application before June 30, 2015, qualify for a one-time promotion. As part of this promotion, two (2) Grand Prize winners will receive Monthly Managed Service Fees ("MMS") at no cost to the Client for a full year (12 months), with runners-up receive a 10 -percent discount off MMS pricing for a full year (12 months). Discounted billing for Monthly Managed Services will start after deployment has been completed**, The MMS pricing will revert to one hundred percent (100%) of the regular price after the initial 12 -month period, Up -front costs are not affected by this promotion, Monthly Managed service fees on Client's current services are not affected by this promotion. This promotion cannot be used in conjunction with any other discount or promotion for Boards and Commissions. **In an effort to ensure our customers leverage this promotion in the most advantageous way, it's Imperative that project pre -requisites are completed prior to the start of the project, Your sales representative and your sales engineer will work with you in gathering the necessary Items such as; technical requirements and preparation, primary users and leads contacts, workflow definitions, document template assessments, other pre-requlslte items may be required depending on the solution. Your Granicus representative(s) will determine these requirements. Granicus has seen historically that the contracting phase of the agreement tends to take the most time, Please note that your project cannot begin deployment until both parties has signed and agreed on the contract. For Boards and Commissions, deployment is complete once the software has been provisioned and configured by Granicus based on technical scope and workflow definitions determined throughout the implementation process. The software is considered deployed once all software is Installed which occurs prior to customer training. EXHIBIT B - CURRENT SOLUTION The current Granicus solutions used by the City of Lodi include: Open Platform • Government Transparency • Meeting Efficiency City of Lodi pays the following monthly managed service fee; $1,685.89/month [The remainder of this page is left blank intentionally.] EXHYBIT-C SUPPORT INFORMATION 1. CantagInfprmatipli. The support staff at Granicus may be contacted by the Client at its mailing address, general and support -only telephone numbers, and via e-mail or the Internet. (a) Mailing Address, Mail may be sent to the support staff at Granicus headquarters, located at 707 17'x' Street, Suite 4000, Denver, CO 80202. (b) 'fele bone Number . Office staff may be reached from 5:00 AM to 5:00 PM Pacific time at (415) 357-3618 or toll-free at (877) 889-5495. The technical support staff may be reached at (415) 357-3618 opt 1. (c) Internet and L-illgil Contact Information. The website for Granicus is jtttl%I/www.eoilicus,com. E-mail may be sent to the support staff at cost o In c rcareC� gran i Gp 3. crn n . 2. Support 111glicy. When Granicus receives notification of an issue from Client, Granicus, Inc. customer advocate or technical support engineer will respond with notice that they will be actively working to resolve the issue. Granicus, Inc. will make a good faith effort to give an assessment of the issue and an estimated time for resolution. Notification shall be the documented time that the Client either calls or e- mails Granicus, Inc. to notify them of an issue or the documented time that Granicus, Inc. notifies Client there is an issue. Granicus reserves the right to modify its support and maintenance policies, as applicable to its customers and licensees generally, from time to time, upon reasonable notice. 3. Sclledjlpd,M tca Scheduled maintenance of the Granicus Solution will not be counted as downtime. Granicus will clearly post that the site is down for maintenance and the expected duration of the maintenance. Granicus will provide the Client with at least three (3) days prior notice for any scheduled maintenance. All system maintenance will only be performed during these times, except in the case of an emergency. In the case that emergency maintenance is required, the Client will be provided as much advance notice, if any, as possible under the circumstances. 4. Srftwarc_Lmhopcginots pr Modif icatin_ »s. The Client may, from time to time, request that Granicus incorporate certain features, enhancements or modifications ("Modifications") into the licensed Granicus Software. Subject to the terms and conditions to this exhibit and the Agreement, Granicus and Client will use commercially reasonable efforts to enter into a written scope of work ("SOW") setting forth the Modifications to be done, the timeline to perform the work and the fees and costs to be paid by Client for the work. 4.1 f7ocumentwion. The SOW will include a detailed requirements and detailed design document illustrating the complete financial terms that govern the SOW, proposed project staffing, anticipated project schedule, and other information relevant to the project. Such Modifications shall become part of the licensed Granicus Software. 4.2 Acceptance: Client understands that all work contemplated by this exhibit is on a "time -and - materials" basis unless otherwise stated in the SOW. Delivery of the software containing the Modifications shall be complete once such software is delivered and deemed by Granicus to be ready for Client's use. Client will have fifteen (15) days after delivery of the Modifications to notify Granicus GRANICUS, INC. SP.RVICE AGREEMEW Version 6 of any issues or problems.-If-Clieift-notifies Granicus within such—fifteen (1-5) day-peri-od-of-issues-or problems, Granicus-will-promptly-work-to-fixthese4ssues-"rob4ems: 4.3 Title to MgdLrj0 Q s. All such Modifications shall be the sole property of the Granicus. 5. Limitation of Unbil its,' Ewalusiyg Remedy. IN THE EVENT OF ANY INTERRUPTION, GRANICUS' SOLE OBLIGATION, AND CLIENT'S EXCLUSIVE REMEDY, SHALL BE FOR GRANICUS TO USE COMMERCIALLY REASONABLE EFFORTS TO RESTORE ACCESS AS SOON AS REASONABLY POSSIBLE. GRANICUS, INC. SERVICE AGREEMENT Version 6 EXHIBIT -D HARDWARE EXHIBIT THIS HARDWARE EXHIBIT is entered into by Granicus and Client, as an attachment to the Agreement between Granicus and Client, For the Hardware components of the Granicus Solution (the 44ardwaW') provided by Granicus to Client. This exhibit is an additional part of the Agreement and is incorporated therein by reference. Capitalized terms used but not defined in this exhibit have the meanings given in the Agreement. 1. Price. The price for the Hardware shall be the price specified in the Proposal. 2. De iv . Any scheduled ship date quoted is approximate and not the essence of this exhibit. Granicus will select the shipment method unless otherwise mutually agreed in writing. Granicus retains title to and ownership of all Granicus Software installed by Granicus on the Hardware, notwithstanding the use of the term "sale" or "purchase." 3. Acceptance. Use of the Hardware by Client, its agents, employees or licensees, or the failure by Client to reject the Hardware within fifteen (15) days following delivery of the Hardware, constitutes Client's acceptance. Client may only reject the Hardware ifthe Hardware does not conform to the applicable written specifications. 4. 5,ervigg Response Thne. For hardware issues requiring replacement, Granicus shall respond to the request made by the Client within twenty-four (24) hours. Hardware service repair or replacement will occur within seventy-two (72) hours of determination of a hardware issue, not including the time it takes for the part to ship and travel to the Client. The Client shall grant Granicus, or its representatives access to the equipment for the purpose of repair or replacement at reasonable times. Granicus will keep the Client informed regarding the timeframe and progress ofthe repairs or replacement. Once the Hardware is received Client's responsibilities will include: a. Mount server on client rack (if applicable) b. Connecting original network cables. c. Connecting original audio and video cables (if applicable). 5. LIMITATICJN OF [,IAI3IGITY. GRANICUS SHALL NOT BE LIABLE FOR CONSEQUENTIAL, EXEMPLARY, INDIRECT, SPECIAL, PUNITIVE OR INCIDENTAL DAMAGES ARISING OUT OF OR RELATING TO THIS EXHIBIT INCLUDING WITHOUT LIMITATION LOSS OF PROFIT, WHETHER SUCH LIABILITY ARISES UNDER CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT PRODUCT LIABILITY OR OTHERWISE, EVEN IF GRANICUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR IF SUCH DAMAGE COULD HAVE BEEN REASONABLY FORESEEN. IN NO EVENT WILL GRANICUS' LIABILITY TO CLIENT ARISING OUT OF OR RELATING TO THIS EXHIBIT EXCEED THE AMOUNT OF THE PRICE PAID TO GRANICUS BY CLIENT FOR THE HARDWARE. 6. Hardware. In the event of malfunction for Hardware provided by Granicus, Hardware will be repaired or replaced as per the warranty, and as detailed in this Exhibit. Granicus provides the above- mentioned services under Client's acknowledgment that all Granicus tools, and systems will be installed by the manufacturer chosen by Granicus within the Hardware, provided to the client. These software tools have been qualified by Granicus to allow the highest level of service for the client. While it is Granicus' intention to provide all Clients with the same level of customer care and warranty, should the Client decline these recommended tools, certain levels of service and warranty may not guaranteed. GRANICUS, INC. SERVICE AOREEMENT Version 6 7. Reniqle Accessibility Granicus-leverages-remote-access-tools-such-as-L-ogmein for -installation and ongoing-maintenance-of-Granicus-software. These-tools.are_designed-to-provide Granicus-technicians-with necessary information to diagnose and resolve software problems. Should the Client decide to decline these remote tools, Granicus cannot guarantee optimal level of service due to limited access to Granicus Hardware. Client understand that should they decide to use internal methods of access, such as VPN, Client may need to assist Granicus technicians for remote accessibility during business hours as well as after hours in the event Granicus technicians are unable to access remote Granicus systems. 8. Purchased Hardware Warranty. For Hardware purchased from Granicus by Client, Granicus will provide to Client a three (3) year warranty with respect to the Hardware. Within the three (3) year warranty period, Granicus shall repair or replace any Hardware provided directly from Granicus that fails to function properly due to normal wear and tear, defective workmanship, or defective materials. 9. Use of-MQn-A120rond Hardw ra. The Granicus platform is designed and rigorously tested based on Granicus-approved Hardware. In order to provide the highest level of support, Granicus requires the use of Granicus-approved Hardware in your solution. While it is Granicus' intention to provide all clients with the same level of customer care and continuous software upgrades, Granicus does not make any guarantees or warranties whatsoever in the event Client uses non -approved hardware. 10. Hint iPpees to 1-lardware.• I'rolti_bited. Client shall not install any software or software components that have not been agreed upon in advance between Client and Granicus technical staff. While it is Granicus' intention to provide all clients with the same level of customer care, Granicus does not make any guarantees or warranties whatsoever regarding the Hardware in the event Client violates this provision. GRANICUS, INC. SERVICE AaPEEMENT Version 6 ExHIBIT T� TRADEMARK INFORMATION C ranicas Itestistered'I'rademark l Include: @ GRANICU5 Granicus logo as a mark Granicus® Legistar® MediaV ault® MinutesMaker® Mobile Encoder® Outcast Encoder® StreamReplicator' Granicus'I'radcna Names " h1clude: CividdeasT" iLegislate' InSiteT" Integrated Public Record'" Intelligent Routingm LinkedMinutesT" LiveManager" MediaCenter MediaManager" MediaVaulf" MeetingMember MeetingServer" Simulcast Encoder" VoteCasf" VoteCasf" Classic VoteCastT" Touch For an updated list of Granicus registered trademarks, trademarks and servicemarks, please visit; http://www.granicus.com/help/legal/copyright-and-trademark/. Cliernt Trademarks GRANICUS, INC. SERVICE AGREEMENT 15 Version 6 EXHIBIT F TERNIINATION OR EXPIRATION OPTIONS REGARDING CONTENT In case of termination or expiration of the Agreainent, Granicus and the Client shall work together to provide the Client with a copy of its Content. The Client shall have the option to choose one (1) of the following methods to obtain a copy or its Content: • Option 1: Video/Audio files made available through an external hard drive or FTP site in its raw non-proprietary format. A CSV file will be included providing file name mapping and date. This option shall be provided to Client at Granicus' actual cost, which shall not be unreasonable. • Option 2: Provide the Content via download from the application In. This option shall be provided free of charge and is available anytime. Option 3: Provide the means to pull the content using the Granicus Application Programming Interface (API). This option is provided free of charge and is available at anytime. • Option 4: Professional services can be contracted for a fee to customize the retrieval of content from the system. The Client and Granicus shall work together and make their best efforts to transfer the Content within the sixty (60) day termination period. Oranicus has the right to delete Content from its services after sixty (60) days, or whenever transfer of content is completed, whichever is later. GRANICUS, INC. SERVICE AGREEMENT Version 6 EXHIBIT 2 First Amerdment to the Granicus Service Agreement between Granicus, Inc. and Lot I, CA This First Amendnent to the Granicus, Inc, Service Agreement Is effective 9/1/2019 and entered Into by and between Granicus, Inc., a C311fornla Corporation (hereinafter referred to 3s "Granlcus"), and Lodi, CA (hereinafter referred to as "Client"), with reference to the following; WHEREAS, the Client and Granlcus entered Into an Agreem+nt effe0ve 6/18/2015 (the "Agreement"); and WHEREAS, in addition to Client's existing solution, Client wiehes to aJd certain products and services as detailed In Q-77528, which Is attached as Exhibit A and Incorporated h�reln by -eference; NOW, THEREFORE, In consideration of the premises, the parties Intend that the Agreement be amended as follows: 1. Compensation shall be amended to Include the fees detallee In Exhibit A, Exhibit A Is exclusive of applicable state, local and federal taxes, which, If any, will be Ir cluced I i the Invoice. It Is the responsibility of the Client to provide applicable exemption certlflcate(s), 2. Except as emended by this First Amendment, all other terms and conditions of the Agreement shall remain in full force and effect. 3. In the evert of any Inconsistency between the provl:lon_ of tils First Amendment and the documents comprising the Agreenent, the provisions of this First Amendm!nt shall prevail, IN WITNESS WHEFEOF, the parties have caused this First Amendme it to be executed by their duly authorized representatives. By signing this dczument, the undersigned certifies they have authc.rlty to enter the agreement. The undersigned also understands the services and terms. Lodi, CA Granicu �. Signature; �.,�._ 51gx►att re: Name;'Oe ��-...� , r ,1 v �� .•� � Nairne: j8--,510.0- ya4A Title: �,, •r- j<r.. Tit e: v{LL►7Q[ 1� 0�- 8�1KPS5 a+11q- cbmt►a(s 1��� ji a- bate: `iti bate: 16 `�- Z01 Exhibit A Granicus Proposal for Lodi, CA Granicus Contact Name: Andrew Murray Phone: (202) 407-7435 Email: andrew,murray@granicus.com Quote Number: Q-77528 Prepared On: 8/19/2019 Valid Through: 10/18/2019 Payment Terms: Net 30 (Payments for subscriptions are due at _he beginning of the period of performance.) Currency: USD Solution Billing 'Quantity/Unit Annual Fee Frequency Granicus Encoding Appliance Software (GT) Monthly 0 Each $ 1,323.00 Upon the signing of this Agreement, annual fees for the to -mi gating sabscriptionW shall cease, Any pre -paid fees for the terminating subscription(s) after the signing of this Agreer.Den- will be prorated from the signing of this Agreement to the end of the Customer's then -current billing term, credited, and ;uc.; credit appiied to the annual fees for new subscriptions. Customer will continue to have access to and use the tern inating solition until the new soLtion is deployed. Upon the deployment of Customer's new solution as deteiw lied at Cfanicus'sole discretio7, Granlcus shall remove access to the Customer's terminating solution. One -Time Solution Bllling Quantlty/Unit One•Tlme Fee Frequency Granlcus Encoding Appliance Hardware - SDI (AMAX) (GT) Upon Delivery 1 Each $3,500.00 Granlcus Encoding Appliance Hardware - Setup & Conflg Upon Delivery 1 Each $875.00 US Shipping Charge C - Large Item Granlcus Encoding Appliance Hardware - Setup & Config Upon Delivery 1 Each $125.00 Upon Delivery 1 Each $0.00 SUBTOTAL: $4,500.00 Fees for New Subscriptions Solution Billing Frequency Quantity/Unit Annual Fee Granlcus Encoding Appliance Software (GT) Monthly 1 Each $2,523.00 Upgrade to SDI 720p Streaming Monthly 1 Each $1,200.00 SUBTOTAL: $3,723.00 Please note, annual fees for new subscriptions will be prorated tG align to Client's then -current billing term. Exceptions Include Recurring Captioning Services, SMS, and Targeted Messages. Product Descriptions Name Description Granicus Encoding AMAX Encoder with Osprey SDI Card. Used to pass commands and data from Live Manager that Appliance Hardware - include Start/Stop of webcast, indexing, and document display. Also serves to distribute video SDI (AMAX) (GT) and captions to be distributed to the CDN or Performance Accelerator. Granicus Encoding Granicus Encoding Appliance Software (GT) This includes the LiveManager Software solution Appliance Software where wehcasts are started/stopped, agendas amended and indexed, votes and attendance (GT) recorded, and minutes created, Granicus Encoding Remote configuration and deployment of an encoding appliance. Appliance Hardware - Setup & Config U5 Shipping Charge C US shipping of a large item - Large Item Upgrade to SDI 720p Upgrade to SDI 720p Streaming (requires Digital encoder and HD feed) Streaming EXHIBIT 3 AMENDMENT NO, 2 GRANICUS, INC, Services Agreement T IS AMENDMENT NO. 2 TO AGREEMENT, is made and entered this day of2021, by and between the CITY OF LODI, a municipal corporation (hereinafter "CITY"), and GRANICUS INC., (hereinafter "CONTRACTOR"). WITNESSETH: 1. WHEREAS, CONTRACTOR and CITY entered into a Services Agreement ("Agreement') on June 6, 2015, and on October, 8 2019 approved Amendment No. 1, Exhibit 1 and Exhibit 2 respectively, attached hereto; 2. WHEREAS, CITY requests to amend said Agreement to extend the term Agreement for one-year continuing Granicus Solution and Board and Commission Software support for an annual fee of $33,430; subject to the annual cost not exceeding the sum of $50,000; and 3. WHEREAS, CITY COUNCIL authorizes the City Manager to approve annual extensions of Agreement with Granicus Inc., with an annual increase not to exceed five percent of the previous annual fee subject to an annual cost not to exceed the sum of $50,000; and 4, WHEREAS, CONTRACTOR agrees to said amendments. NOW, THEREFORE, the parties agree to amend the Agreement and fees as set forth in Exhibit 3. CITY agrees to pay CONTRACTOR $33,430 for one-year with auto - renewal of service and no more than 5% increase annually, not to exceed an annual sum of $50,000 for licensing and support of Granicus Solutions and Board and Commission software. All other terms and conditions of the Agreement remain unchanged. IN WITNESS WHEREOF, CITY and CONTRACTOR have executed this Amendment No. 2 on the date and year first above written. CITY OF LODI, a municipal corporation 04 � � 2�� — CrSTEPHEN SCFRNABAUER City Manager Attest: J FER SMI ty Clerk Approved as to Form MICE MA DICH ity_Attetn y GRANICUS, INC. Z �Y� NAME: Jessica Yang Title: Manager, Renewals GRANICUS, INC. SERVICE AGREEMENT 'PHIS SERVICE AGREEMENT (the "Agreement"), dated as of June 18, 2015 (the "Effective Date'), is entered into between Granicus, Inc. ("Granicus"), a California Corporation, and City of Lodi, a Municipal Corporation (the "Client"). Additional definitions of capitalized terms used herein are set forth in Section 12 hereof. A. WHEREAS, Granicus is in the business of developing, licensing, and offering for sale various streaming media solutions specializing in Internet broadcasting, and related support services; and S. WHEREAS, Granicus desires to provide and Client desires to (i) purchase the Granicus Solution asset forth in the Proposal, which is attached as bxhibil A. and incorporated herein by reference, (ii) continue with Client's existing solution as described in the Current Solution document, which is attached as Exhibit B, and incorporated herein by reference, (iii) engage Granicus to integrate its Granicus Software onto the Client Website, (iv) use the Granicus Software subject to the terms and conditions set forth in this Agreement, and (v) contract with Granicus to administer the Granicus Solution through the Managed Services set forth in Fahi�its A and B. NOW, THEREFORE, in consideration of the foregoing and the mutual agreements, covenants, representations, and warranties herein contained, the parties hereto agree as follows: GR C OF TW ARE AND M ANAE SRRVICES. 1.1 _Wmi c and 5ery m Subject to the terms and conditions of this Agreement, Granicus will provide Client with the Granicus Software, and Managed Services that comprise the Granicus Solution as outlined in Exhibits A and B. Managed Services shall mean the services provided by Granicus to Client as detailed in Exxhkils A unci 13. Managed Services Fee shall mean the monthly cost of the Managed Services, as detailed in Exhibits A and B• 2. GRANT 4F LICENSE, 2.1 nwn"rgiln Granicus, and/or its third party supplier, owns the copyright and/or certain proprietary information protectable by law in the Granicus Software. 2.2 Use, Granicus agrees to provide Client with a revocable, non -transferable and non- exclusive license to access the Granicus Software listed in the Proposal and a revocable, non- sublicensable, non -transferable and non-exclusive right to use the Granicus Software. All Granicus Software is proprietary to Granicus and protected by intellectual property laws and international intellectual property treaties. Pursuant to this Agreement, Client may use the Granicus Software to perform its own work, including Client's work with its customers/constituents. Cancellation of the Client's Managed Services will also result in the immediate termination of the Client's Software license as described in Section 2.2 hereof. 2.3 Limited_ %irrmntr; l <xcjuslvc Humcdics. Subject to Sections 6,1 and 6.2 of this Agreement, Granicus warrants that the Granicus Software, as provided by Granicus, will substantially perform in accordance with the functionality and features as described in the Proposal GRANICUS, INC, SERVICE AOREEMEw 1 Version 6 for as long as the Client pays for and receives Managed Services, Client's sole and exclusive remedy for any breach by Granicus of this warranty is to notify Granicus, with sufficient detail of the nonconformance, and provide Granicus with a reasonable opportunity to correct or replace the defective Granicus Software. Client agrees to comply with Granicus' reasonable instructions with respect to the alleged defective Granicus Software. 2.4 L.imilalions. Except for the license in Section 2,2, Granicus retains all ownership and proprietary rights in and to the Granicus Software, and Client is not permitted, and will not assist or permit a third party, to: (a) utilize the Granicus Software in the capacity of a service bureau or on a time share basis; (b) reverse engineer, decompile or otherwise attempt to derive source code from the Granicus Software; (c) provide, disclose, or otherwise make available the Granicus Software, or copies thereof, to any third party; or (d) share, loan, or otherwise allow another Meeting Body, in or outside its jurisdiction, to use the Granicus Software, or copies thereof, except as expressly outlined in the Proposal, PAYMENT OF FEES 3,1 Client agrees to pay all fees, costs and other amounts as outlined in the Proposal in Exhibit A. 3,2 Fifty percent (50%) of all up -front fees for all products are due upon Granicus' receipt of an executed agreement or purchase order, as appropriate. The remaining fifty percent (50%) of up -front fees for each product are due upon delivery of that product. Annual billing for Managed Services for associated products shall begin upon completion of delivery as defined under Section 3.3 below. Client will be invoiced a pro -rated amount from the completion of delivery through the end of the year. Thereafter, Client will be billed, in advance, each January 1, Client agrees to pay all invoices from Granicus within thirty (30) days of receipt of invoice. Client acknowledges that products may be delivered and fully operational separate from the other purchased products, 3.3 For Granicus Hardware, delivery is complete once the Client receives Hardware components with the configured Granicus Software. For Granicus Software, delivery is complete once the Software is delivered and deemed by Granicus to be ready for Client's use. For Legistar, delivery is complete once the Hardware and Software are installed and deemed by Granicus to be ready for Client's use. Upon Granicus Hardware and/or Software delivery, Client will have fifteen (15) days to notify Granicus of any issues or problems. If Client notifies Granicus within such fifteen - (15) day period of issues or problems, Granicus will promptly work to fix those issues or problems. 3,4 Granicus, Inc. shall send all invoices to: Name: Jennifer Ferraiolo Title: City Clerk Address: City of Lodi P.O. Box 3006 Lodi, CA 95241-1910 3.5 Upon each yearly anniversary during the term of this Agreement (including both the initial term and all renewal terms), the Granicus Managed Service Fees shall automatically increase from the previous Managed Service Fees by five (5) percent per annum. GRANICUS, INC, SERVICE AGRUMPNT 2 Version 6 3.6 T_v_+dnine Llama Policies. Granicus has established best practice training plans around success with Granicus services, and Clients are encouraged to take advantage of all purchased training up -front in order to achieve the maximum amount of success with their services. All purchased training must be completed within ninety (90) days of the date of the project kickoff call. Any purchased training not used during this ninety (90) day period will expire. If Client feels that it is necessary to obtain more training after the initial ninety (90) day period, Client may purchase additional training at that time. 3.7 Training cancclla[ion foliijcs. Granicus' policies on Client cancellation of scheduled trainings are as follows: (a) Unsiic Trninine, For any cancellations within forty-eight (48) hours of the scheduled onsite training, Granicus, at its sole discretion, may invoice the Client for one hundred (100) percent of the purchased training costs and all travel expenses, including any incurred third party cancellation fees. Subsequent training will need to be purchased and scheduled at the previously quoted pricing. (b) Qn}Inc Trairtin�r. For any cancellations within twenty-four (24) hours of the scheduled online training, Granicus, at its sole discretion, may invoice the Client for fifty (50) percent of the purchased training costs, including any incurred third party cancellation fees. Subsequent training will need to be purchased and scheduled at the previously quoted pricing. 4. CONT LNf P130VIDF;0_TOGRANICUS 4.1 1 k spoasibili13, for Cnntenl. The Client shall have sole control and responsibility over the determination of which data and information shall be included in the Content that is to be transmitted, including, if applicable, the determination of which cameras and microphones shall be operational at any particular time and at any particular location. However, Granicus has the right (but not the obligation) to remove any Content that Granicus believes violates any applicable law or this Agreement, 4.2 Runtric[ions. Client shall not provide Granicus with any Content that: (i) infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights; (ii) violates any law, statute, ordinance or regulation, including without limitation the laws and regulations governing export control and e-mail/spam; (iii) is defamatory or trade libelous; (iv) is pomographic or obscene, or promotes, solicits or comprises inappropriate, harassing, abusive, profane, defamatory, libelous, threatening, indecent, vulgar, or otherwise objectionable or constitutes unlawful content or activity; (v) contains any viruses, or any other similar software, data, or programs that may damage, detrimentally interfere with, intercept, or expropriate any system, data, information, or property of another. 5. TRADEMARK OWNLRS141P. Granicus and Client's Trademarks are listed in the Trademark Information exhibit attached as Exhibit D. 5.1 Each Party shall retain all right, title and interest in and to their own Trademarks, including any goodwill associated therewith, subject to the limited license granted pursuant to Section 5.2 hereof. Upon any termination of this Agreement, each Party's right to use the other Party's Trademarks pursuant to this Section 5 terminates. 5.2 Each Party grants to the other a non-exclusive, non -transferable (other than as GRANICUS, 1Nr. SERVICE AGRLrmFNT 3 Version 6 provided in Section 5 hereof), limited license to use the other Party's Trademarks as is reasonably necessary to perforin its obligations under this Agreement, provided that any promotional materials containing the other Party's Trademarks shall be subject to the prior written approval of such other Party, which approval shall not be unreasonably withheld. 1.IMITATION OF LIA[It UTY 6.1 Wa:rantyr Disclaimer. Except as expressly provided herein, Granicus' services, software and deliverables are provided "as is" and Granicus expressly disclaims any and all express or implied warranties, including but not limited to implied warranties of merchantability, and fitness for a particular purpose, Granicus does not warrant that access to or use of its software or services will be uninterrupted or error free. In the event of any interruption, Granicus' sole obligation shall be to use commercially reasonable efforts to restore access, 6.2 l.Imitatlog ql' LiOilitic% To the maximum extent permitted by applicable law, Granicus and its suppliers and licensors shall not be liable for any indirect, special, incidental, consequential, or punitive damages, whether foreseeable or not, including but not limited to: those arising out of access to or inability to access the services, software, content, or related technical support; damages or costs relating to the loss of profits or revenues, goodwill, data (including loss of use or of data, loss or inaccuracy or corruption of data), or cost of procurement of substitute goods, services or technology, even if advised of the possibility of such damages and even in the event of the failure of any exclusive remedy. In no event will Granicus' and its suppliers' and licensors' liability exceed the total amount of Managed Services Fees paid by Client under this Agreement for the six (6) month period prior to the date the claim arose, regardless of the form of the claim (including without limitation, any contract, product liability, or tort claim (including negligence, statutory or otherwise), 7. CONT'IDENTIAL INFORMATION ION a OWNERS[m, 7.1 Cori fidcietiality Qbligatioris, Each party agrees to keep confidential and not disclose to any third party, and to use only for purposes of performing or as otherwise permitted under this Agreement, any Confidential Information of the other Party, The receiving party shall protect the Confidential Information using measures similar to those it takes to protect its own confidential and proprietary information of a similar nature but not less than reasonable measures. Each party agrees not to disclose the Confidential Information to any of its Representatives except those who are required to have the Confidential Information in connection with this Agreement and then only if such Representative is either subject to a written confidentiality agreement or otherwise subject to fiduciary obligations of confidentiality that cover the confidential treatment of the Confidential Information. 7.2 L The obligations of this Section 7 shall not apply if receiving party can prove by appropriate documentation that such Confidential Information (i) was known to the receiving party as shown by the receiving party's files at the time of disclosure thereof, (ii) was already in the public domain at the time of the disclosure thereof, (iii) entered the public domain through no action of the receiving party subsequent to the time of the disclosure thereof, or (iv) is required by law or govemment order to be disclosed by the receiving party, provided that the receiving party shall (i) if permitted by applicable law, notify the disclosing party in writing of such required disclosure as soon as reasonably possible prior to such disclosure, (ii) use its commercially reasonable efforts at its expense to cause such disclosed Confidential Information to be treated by such governmental authority as trade secrets and as confidential, GRANICUS, INC, SERVICE AGREEMENT 4 Version 6 8. TERM 8.1 The term of this Agreement shall commence on the date hereof and shall continue in full force and effect for thirty-six (36) months after the date hereof. This Agreement shall automatically renew in perpetuity for terms of one (1) year each, unless either party notifies the other in writing at least thirty (30) days prior to such automatic renewal that the party does not wish to renew this Agreement. 8.2 Rights Upon'T'grnlinallon, Upon any expiration or termination of this Agreement, and unless otherwise expressly provided in an exhibit to this Agreement; (a) Client's right to access or use the Granicus Solution, including Granicus Software, terminates and Granicus has no further obligation to provide any services; (b) Client shall immediately return the Granicus Software and all copies thereof to Granicus, and within thirty (30) days of termination, Client shall deliver a written certification to Granicus certifying that it no longer has custody of any copies of the Granicus Software. (c) Client shall refer to Exhibit • for the four (4) termination/expiration options available regarding Content. 8.3 Obligations i1,on Tcrmiution, Upon any termination of this Agreement, (a) the parties shall remain responsible for any payments that have become due and owing up to the effective date of termination; (b) the provisions of 2.1, 2.4, 3, 4, 5, 6., 7, 8.2, 11, and 12 of the Agreement, and applicable provisions of the exhibits intended to survive, shall survive tennination of this Agreement and continue in full force and effect; (c) pursuant to the termination or expiration options regarding Content as set forth on Exhibit L' Granicus shall allow the Client limited access to the Client's Content, including, but not limited to, all video recordings, timestamps, indices, and cross-referenced documentation, The Client shall also have the option to order hard copies of the Content in the form of compact discs or other equivalent format; and (d) Granicus has the right to delete Content within sixty (60) days of the expiration or termination of this Agreement. 9. PATEN'1'. CUNYRIGi IT AND (RADE 5FCRE.T INFRINGEMENT, 9.1 ❑ranietis' ()msans. 1f the Granicus Software becomes, or in Granicus' opinion is likely to become, the subject of an infringement claim, Granicus may, at its option and sole discretion, (i) obtain for Client the right to continue to use the Granicus Software as provided in this Agreement; (ii) replace the Granicus Software with another software product that provides similar functionality; or (iii) if Granicus determines that neither of the foregoing options are reasonably available, Granicus may terminate this Agreement and refund any prepaid fees to Client for which it has not received the services. GRANICI S, INC. SERVICE AGREEMENT 5 Version 6 10. INTrRt.00AL AGREE 10.1 This Agreement may be extended for use by other municipalities, school districts and governmental agencies upon execution of an addendum or other signed writing setting forth all of the terms and conditions for such use, including the products and services and fees applicable thereto. Any such usage by other entities must be in accordance with the City Code, Charter and/or procurement rules and regulations of the respective governmental entity. H. M15CI,LI.ANEQUS, 11.1 Amendment anti Waivor. This Agreement may be amended, modified, waived or canceled only in writing signed by each of the parties hereto or, in the case of a waiver, by the party waiving compliance. Any failure by either party to strictly enforce any provision of this Agreement will not be a waiver of that provision or any further default. 11.2 Governing Law. The laws of the State of California shall govern the validity, construction, and performance of this Agreement, without regard to its conflict of law principles. 113 Coagirur 'on am ScycrabiIily. Wherever possible, each provision of this Agreement shall be interpreted so that it is valid under applicable law. If any provision of this Agreement is held illegal or unenforceable, that provision will be reformed only to the extent necessary to make the provision legal and enforceable; all remaining provisions continue in full force and effect. 11.4 The parties are independent contractors, and no other relationship is intended by this Agreement, 11.5 Force Ma6eure Other than payment obligations, neither party is responsible for any delay or failure in performance if caused by any event outside the reasonable control of the party, including without limitation acts of God, government regulations, shortage of supplies, act of war, act of terrorism, earthquake, or electrical, internet or telecommunications outage. 11.6 Qq5ed Ci plion i na Serviecs. Client and Granicus may agree that a third party will provide closed captioning or transcription services under this Agreement. In such case, Client expressly understands that the third party is an independent contractor and not an agent or employee of Granicus. Granicus is not liable for acts performed by such independent third party. 12. DEFINITIONS. In addition to terms defined elsewhere in this Agreement, the following terms shall have the meaning specified: 12.1 "Confidential Information" shall mean all proprietary or confidential information disclosed or made available by either party pursuant to this Agreement, directly or indirectly, in any manner whatsoever (including without limitation, in writing, orally, electronically, or by inspection), that is identified as confidential or proprietary at the time of disclosure or is of a nature that should reasonably be considered to be confidential, and includes but is not limited to the terms and conditions of this Agreement, and all business, technical and other information (including without limitation, all product, services, financial, marketing, engineering, research and development information, product specifications, technical data, data sheets, software, inventions, processes, training manuals, know-how and any other information or material); provided, however, that Confidential Information shall not include the Content that is to be published on the Client Website. GRANICUS, INC. SFRVrcE AGREEMENr 6 Version 6 12.2 "Content" shall mean any and all, documents, graphics, video, audio, images, sounds and other content that is streamed or otherwise transmitted or provided by, or on behalf of, the Client to Granicus. 12.3 "Client Website" shall mean the Client's existing websites. 12.4 "Granicus Application Programmatic Interface" shall mean the Granicus interface which is used to add, update, extract, or delete information in MediaManager. 12.5 "Granicus Solution" shall mean the Solution detailed in the Proposal, which may include Granicus Software, Installation and Training, Managed Services, and Hardware, as specified in Exhibit A. 12.6 "Granicus Software" shall mean all software included with the Granicus Solution as specified in the attached Proposal that may include but is not limited to; MediaManagerT111(includes Uploader, Software Development Kit, and Podcasting Services), MinutosMakefrm (includes LiveManager), MobileEncoderTM, VotingSystemTM (includes Public Vote Display). 12.7 "Hardware" shall mean the equipment components of the Granicus Solution, as listed in Exhilt A, 12.8 "Managed Services" shall mean the services provided by Granicus to Client for bandwidth usage associated with live and archived Internet streaming, data storage, and Granicus Solution maintenance, upgrades, parts, customer support services, and system monitoring, as detailed in the Proposal attached as Exhibit A: 12.9 "Managed Services Fee" shall mean the monthly cost of the Managed Services, as specified in Exhibit tibit A. 12.10 "Meeting Body" shall mean a unique board, commission, agency, or council body comprised of appointed or elected officials that meet in a public capacity with the objective of performing decisions through a democratic voting process (typically following Robert's Rules of Order). Two or more Meeting Bodies may be comprised of some or all of the same members or officials but may still be considered separate and unique Meeting Bodies at Granicus' sole discretion. For example, committees, subcommittees, city councils, planning commissions, parks and recreation departments, boards of supervisors, school boards/districts, and redevelopment agencies may be considered separate and unique individual Meeting Bodies at Granicus' sole discretion. 12.11 "Proposal" shall mean the document where the Granicus Solution that is the object of this Agreement is described along with pricing and training information. 12.12 "Representatives" shall mean the officers, directors, employees, agents, attorneys, accountants, financial advisors and other representatives of a party. 12.13 "Trademarks" shall mean all trademarks, trade names and logos of Granicus and Client that are listed on Exhibit Q attached hereto, and any other trademarks, trade names and logos that Granicus or Client may specify in writing to the other party from time to time. GRANICUS, INC. StRvicrSACREEMENT 7 Version 6 This Agreement consists of this Agreement as well as the following exhibits, which are incorporated herein by reference as indicated: Exhibit A: Proposal Exhibit B: Current Solution Exhibit C: Support Information Exhibit D: hardware Exhibit Exhibit E: Trademark Information Exhibit F: Termination or Expiration Options Regarding Content IN WITNESS WHEREOF, the parties have caused this Agreement to be executed by their duly authorized representatives, GRANICUS, INC. By: Jason Fletcher Its: Chief Executive Officer Address: 707 17' Street, Suite 4000 Denver, CO 80202 CITY OF LODI, CORPORATION By. Name: Its: Address: A MUNICIPAL Date: Approved as to form Ciiy Attorney , .�� ,1 GRANICUS, INC. SERVICF. AGREEMENT B Version 6 GRANICUS Lodi Boards and Co'rmAtions2/. 18/2 015, ,PRESENTED BY: Ahmad Ai)-clerrt7}iIm,'Gr iriic Lis 'PRESENTED TO: Lotti •�: � - = z > . A • ..f I- �'DELIVERED ON: juice 16,'2015 ti°I�' 1•!� ;1 eft =� ,;�`'f Iles' '' iii �' �y,r' � '• Ar"�.��}''�c�3F'[�,�,�':....T 1..:,. �;r.,.�rl_.:: .., Pricing Breakdown for your Solution Boards and Commissions 1 Package $500.00 $500.00 Total Software Monthly Cost: $500.00 Total Upfront Cost: $0.00 Total Monthly Cost. $500.00 Granicus® Open Platform The Granicus® open Platform Is the cloud -based foundation for all Granicus applications. It allows government organizations to manage and store an unlimited amo int government public meeting data, It is the core of our content management, administration and distribution tools abd includes free access to our APIs and SDKs, helpingyou seamlessly connect your Granicus solution to systems in place. The Granicus Platform includes the ability to upload and publish content including videos and documents. C_II[L here flt[t� �(ytwyt �I�IfILPiLSstf1]!`��11111Qn51Gran}[uS.Onen- PIaS[L=&aPx) for more information on the Granicus ]pen Platform, Unlimited content storage and distribution Open architecture and SDK Archived video editing and indexing Citizen web portal Live and on -demand streaming to mobile devi•:es Create a paperless agenda environment with i _egislaleO for the Wad Boards & Commissions The Boards and Commissions app is designed to help government agencies easily manage government body appointments, vacancies, and citizen applications online. Now, the public can easily see what boards and commissions exist and take the opportunity to apply for open seats quickly from the web. Traditionally, applying for boards and commissions is a paper -heavy and labor intensive process involving a lot of emails, phone calls, public notices, multiple systems and ongoing coordination throughout the year for governing bodies. This application simplifies the entire administrative process with online appointment workflows. There are even automated email form letters, and website widget builders to save time in the recruitment process, Some of the key features It includes: Easily publish and promote open vacancies on their website and across social networks Customize and design your citizen application template and leverage a seamless integration to any government website Filter and qualify applicants using simple and effective search tools Auto -generate communications and follow up for all steps of the application & appointment process • Intelligent dashboard for monitoring terns and vacancies with built in alert system • Integrates seamlessly with Granicus' Legislative Management toolset GRANICUS BOARDS AND COMMISSIONS Customer Implementation Plan A Granicus Boards & Commissions Implementation consists of three phases. The tasks in the first phase rely heavlIyon the collectlon and deIIvety of various data from the customer. In the second phase, the ownership oft asks shifts to Granicus, as this is the stage where the deco provided by the customer is used to install and corinqure the actual Boards & Commisslons application. The third and final phase consists of a joint collaboration between the customer and Granicus to valldate the vsrlous Boards & Commissions configurations, and to Introduce the avallable training and customer care resources, Week 0 Client gathers and sends Inlllal Board Custom Details to track Client I TBD ales Users (Nome, Emalls) Internal Tracking details for applicants Member Roster In Excel Current Applicants In Excel Week 1 Deploy Boards and Installatloll of Boards and Granlcus TBD Commisslons applIcnlion Commissions App on client's Project Appllcallon setup Granicus Platform, Create Application Manager Granicus TBD Week 1 Ado Custom Owd Details Designer Add Custom Internal Tracking Set up Initial 'widgets' Week 1 Email main client contact with Client main contacts have Granicus TBD Initial setup complete access to the appllcellon Project Manager Week 1 Import data If client provided boards, board Grnnlcus Data TBD rosters and citizen applicants, Mannger Import data Into system Week 1 Boards and Commisslons Users Email users with training Granicus TBD Training & Introduction program and links to the Project application Manager Week 2 Validation Call Group call with main B&C users, Granlcus TBD webmastar and IT for application Project review & checkoff Manager Granicus Differentiators World's most experienced provider of government transparency, citizen participation, meeting efficiency, and legislative management solutions with: Over 1,000 clients in all 50 states, at every level of government Over 31 million government webcasts viewed More than 265.350 government meetings online First fully integrated legislative workflow management system for local government • Open API architecture and SDK allow for seamless integrations with systems already In place • Certified integrations provide flexibility and choice of agenda workflow solutions Exclusive provider of the iLegislate !Pad application that allows users to review agendas and supporting materials, bookmark and take notes on items, stream archived videos, and review community feedback • Only government webcasting service to provide encoding, minutes annotation, transcription, and closed captioning services • Truly unlimited storage and distribution for all meeting bodies and non -meeting content Indefinite retention schedules for all archived meeting and non -meeting content Only provider of both government webcasting and citizen engagement services 24/7/365 customer service and support 97% customer satisfaction rating, 98.5% client retention rating One of the 100 companies that matter most in online video by Streaming Media magazine Ranked 185 on Deloitte 500 fastest growing companies Ranked 419 on Inc 500 fastest growing companies Client Success stories are available here: littp;//www.granlcus.com/customers/case-studies/ Proposal Terms and Conditions Sales tax may apply depending on your organization's tax status and the tax laws unique to your state, county and/or municipality Clients who have completed a contest entry form and enter into an agreement with Granicus (with a minimum three (3) year term) to purchase Granicus' Boards and Commissions Application before June 30, 2015, qualify for a one-time promotion. As part of this promotion, two (2) Grand Prize winners will receive Monthly Managed Service Fees ("MMS") at no cost to the Client for a full year (12 months), with runners-up receive a 10 -percent discount off MMS pricing for a full year (12 months). Discounted billing for Monthly Managed Services will start after deployment has been completed". The MMS pricing will revert to one hundred percent (100%) of the regular price after the initial 12 -month period, Up -front costs are not affected by this promotion, Monthly Managed service fees on Client's current services are not affected by this promotion. This promotlon cannot be used in conjunction with any other discount or promotion for Boards and Commissions. **In an effort to ensure our customers leverage this promotion in the most advantageous way, it's imperative that project pre -requisites are completed prior to the start of the project, Your sales representative and your sales engineer will work with you in gathering the necessary items such as: technical requirements and preparation, primary users and leads contacts, workflow definitions, document template assessments. Other pre -requisite items may be required depending on the solution. Your Granicus representative(s) wlll determine these requirements. Granicus has seen historically that the contracting phase of the agreement tends to take the most time. Please note that your project cannot begin deployment until both parties has signed and agreed on the contract, For Boards and Commissions, deployment is complete once the software has been provisioned and configured by Granicus based on technical scope and workflow definitions determined throughout the implementation process. The software is considered deployed once all software is installed which occurs prior to customer training. EXHIBIT i3 CURRENT SOLUTION The current Granicus solutions used by the City of Lodi include: Open Platfonn Government Transparency Meeting Efficiency City of Lodi pays the following monthly managed service fee: 51,685.89/month [The remainder of this page is left blank intentionally.] EXHIBIT C SUPPORT INFORMATION 1. Contact lntarntation, The support staff at Granicus may be contacted by the Client at its mailing address, general and support -only telephone numbers, and via e-mail or the Internet. (a) MaMM Address. Mail may be sent to the support staff at Granicus headquarters, located at 707 17'h Street, Suite 4000, Denver, CO 80202. (b) Tcleplrone Numbers. Office staff may be reached from 5:00 AM to 5:00 PM Pacific time at (415) 357-3618 or toll-free at (877) 889-5495. The technical support staff may be reached at (415) 357-3618 opt 1. (c) The website for Granicus is hit p:Ywww.gratrrcus.com E-mail maybe sent to the support staff at l;tls(sn7rercaFe�iP,r;1nLGS15,cUm. 2. 5tip2nrl Policy When Granicus receives notification of an issue from Client, Granicus, Inc. customer advocate or technical support engineer will respond with notice that they will be actively working to resolve the issue. Granicus, Inc, will make a good faith effort to give an assessment of the issue and an estimated time for resolution. Notification shall be the documented time that the Client either calls or e- mails Granicus, Inc. to notify them of an issue or the documented time that Granicus, Inc, notifies Client there is an issue. Granicus reserves the right to modify its support and maintenance policies, as applicable to its customers and licensees generally, from time to time, upon reasonable notice. 3. Schedulud Nlaintcnaoce. Scheduled maintenance of the Granicus Solution will not be counted as downtime. Granicus will clearly post that the site is down for maintenance and the expected duration of the maintenance, Granicus will provide the Client with at least three (3) days prior notice for any scheduled maintenance. All system maintenance will only be performed during these times, except in the case of an emergency. Jn the case that emergency maintenance is required, the Client will be provided as much advance notice, if any, as possible under the circumstances, 4. 4n11tvar c E nlulrrcertti=its ar Mnciif icatians. The Client may, from time to time, request that Granicus incorporate certain features, enhancements or modifications ("Modifications") into the licensed Granicus Software. Subject to the terms and conditions to this exhibit and the Agreement, Granicus and Client will use commercially reasonable efforts to enter into a written scope of work ("SOW") setting forth the Modifications to be done, the timeline to perform the work and the fees and costs to be paid by Client for the work. 4.1 17ocun]eniatiprt. The SOW will include a detailed requirements and detailed design document illustrating the complete financial terms that govern the SOW, proposed project staffing, anticipated project schedule, and other information relevant to the project. Such Modifications shall become part of the licensed Granicus Software. 4.2 Acceotanco. Client understands that all work contemplated by this exhibit is on a "time -and - materials" basis unless otherwise stated in the SOW. Delivery of the software containing the Modifications shall be complete once such software is delivered and deemed by Granicus to be ready for Client's use. Client will have fifteen (15) days after delivery of the Modifications to notify Granicus GRANICUs, INC. SERVICE AoREEMENT Version 6 of any issues or problems. If Client notifies Granicus within such fifteen (15) day period of issues or problems, Granicus will promptly work to fix those issues or problems. 4.3 1,1110 W htodirwatinns. All such Modifications shall be the sole property of the Granicus. 5. Li iita6on of 1_.irttliIity; F-Wusive Roniedl. IN THE EVENT OF ANY INTERRUPTION, GRANICUS' SOLE OBLIGATION, AND CLIENT'S EXCLUSIVE REMEDY, SHALL BE FOR GRANICUS TO USE COMMERCIALLY REASONABLE EFFORTS TO RESTORE ACCESS AS SOON AS REASONABLY POSSIBLE. GRANICUS, INC. SERVICE AOREEMENr versi0n 6 EXHIBIT D HARDWARE EXHIBIT THIS HARDWARE EXHIBIT is entered into by Granicus and Client, as an attachment to the Agreement between Granicus and Client, for the Hardware components of the Granicus Solution (the "Hardware") provided by Granicus to Client. This exhibit is an additional part of the Agreement and is incorporated therein by reference. Capitalized terms used but not defined in this exhibit have the meanings given in the Agreement. Price. The price for the Hardware shall be the price specified in the Proposal. 2, Delivurv. Any scheduled ship date quoted is approximate and not the essence of this exhibit. Granicus will select the shipment method unless otherwise mutually agreed in writing. Granicus retains title to and ownership of all Granicus Software installed by Granicus on the Hardware, notwithstanding the use of the term "sale" or "purchase." 3. Acs:culaucc. Use of the Hardware by Client, its agents, employees or licensees, or the failure by Client to reject the Hardware within fifteen (15) days following delivery of the Hardware, constitutes Client's acceptance. Client may only reject the Hardware if the Hardware does not conform to the applicable written specifications. 4. Service Respause'rimc, For hardware issues requiring replacement, Granicus shall respond to the request made by the Client within twenty-four (24) hours. Hardware service repair or replacement will occur within seventy-two (72) hours of determination of a hardware issue, not including the time it takes for the part to ship and travel to the Client. The Client shall grant Granicus, or its representatives access to the equipment for the purpose of repair or replacement at reasonable times. Granicus will keep the Client informed regarding the timeframe and progress of the repairs or replacement. Once the Hardware is received Client's responsibilities will include: a. Mount server on client rack (if applicable) b. Connecting original network cables. c. Connecting original audio and video cables (if applicable) 5. LIMITA'rION OF L1A13u.xrYw. GRANICUS SHALL NOT BE LIABLE FOR CONSEQUENTIAL, EXEMPLARY, INDIRECT, SPECIAL, PUNITIVE OR INCIDENTAL DAMAGES ARISING OUT OF OR RELATING TO THIS EXHIBIT INCLUDING WITHOUT LIMITATION LOSS OF PROFIT, WHETHER SUCH LIABILITY ARISES UNDER CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT PRODUCT LIABILITY OR OTHERWISE, EVEN IF GRANICUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR IF SUCH DAMAGE COULD HAVE BEEN REASONABLY FORESEEN. IN NO EVENT WILL GRANICUS' LIABILITY TO CLIENT ARISING OUT OF OR RELATING TO THIS EXHIBIT EXCEED THE AMOUNT OF THE PRICE PAID TO GRANICUS BY CLIENT FOR THE HARDWARE. 6, Hardware. In the event of malfunction for Hardware provided by Granicus, Hardware will be repaired or replaced as per the warranty, and as detailed in this Exhibit. Granicus provides the above- mentioned services under Client's acknowledgment that all Granicus tools, and systems will be installed by the manufacturer chosen by Granicus within the Hardware, provided to the client. These software tools have been qualified by Granicus to allow the highest level of service for the client. While it is Granicus' intention to provide all Clients with the same level of customer care and warranty, should the Client decline these recommended tools, certain levels of service and warranty may not guaranteed. GRANfCUS, INC. SERVICE AGREEMENT Version 6 7. RemoteAccessibility Granicus leverages remote access tools such as Logmein for installation and ongoing maintenance of Granicus software. These tools are designed to provide Granicus technicians with necessary information to diagnose and resolve software problems. Should the Client decide to decline these remote tools, Granicus cannot guarantee optimal level of service due to limited access to Granicus Hardware. Client understand that should they decide to use internal methods of access, such as VPN, Client may need to assist Granicus technicians for remote accessibility during business hours as well as after hours in the event Granicus technicians are unable to access remote Granicus systems. 8. Nurchm"I Hardwarc Warranty. For Hardware purchased from Granicus by Client, Granicus will provide to Client a three (3) year warranty with respect to the Hardware. Within the three (3) year warranty period, Granicus shall repair or replace any Hardware provided directly from Granicus that fails to function properly due to normal wear and tear, defective workmanship, or defective materials. 9. Use of No[j-AjjVroyc_d # [BLdware, The Granicus platform is designed and rigorously tested based on Granicus-approved Hardware. in order to provide the highest level of support, Granicus requires the use of Granicus-approved Hardware in your solution. While it is Granicus' intention to provide all clients with the same level of customer care and continuous software upgrades, Granicus does not make any guarantees or warranties whatsoever in the event Client uses non -approved hardware. 10. (:licnl C n S to •I [rd VUO Prohibited. Client shall not install any software or software components that have not been agreed upon in advance between Client and Granicus technical staff. While it is Granicus' intention to provide all clients with the same level of customer care, Granicus does not make any guarantees or warranties whatsoever regarding the Hardware in the event Client violates this provision, GRAN[CUS, INC. SERVICE AGREEMENT Version 6 EXHIBIT E TRADEMARK INFORMATION G snicus 1i ciiistorcd Trn4emarks 0111c1udc: Q GRANICUS Granicus logo as a mark Granicus® Legistar® MediaVault® MinutesMaker® Mobile Encoder® Outcast Encoder" StreamReplicator,* Gnmieus Trademark Names'rni Incl -wk, Civieldeas" iLegislate'" InSite'" Integrated Public Record' Intelligent Routing'" LinkedMi nutes— LiveManager' MediaCenter'" MediaManagerl MediaVault" MeetingMember' MeetingServer " Simulcast Encoder"" V oteCast'" VoteCast'°' Classic VoteCast' Touch For an updated list of Granicus registered trademarks, trademarks and servicemarks, please visit: http://www.granicus.com/help/legal/copyright-and-trademark/. Client Trademarks Ivc.aV�r� GRANICUS, INC. SERVICE AORmmew 15 Version 6 EXHIBIT F TERMINATION OR EXPIRATION OPTIONS REGARDING CONTENT In case of termination or expiration of the Agreement, Granicus and the Client shall work together to provide the Client with a copy of its Content. The Client shall have the option to choose one (1) of the following methods to obtain a copy of its Content: • Option 1: Video/Audio files made available through an external hard drive or FTP site in its raw non-proprietary format. A CSV file will be included providing file name mapping and date. This option shall be provided to Client at Granicus' actual cost, which shall not be unreasonable. • Option 2: Provide the Content via download from the application UI. This option shall be provided free of charge and is available anytime. • Option 3: Provide the means to pull the content using the Granicus Application Programming Interface (API). This option is provided free of charge and is available at anytime. • Option 4: Professional services can be contracted for a fee to customize the retrieval of content from the system. The Client and Granicus shall work together and make their best efforts to transfer the Content within the sixty (60) day termination period. Granicus has the right to delete Content from its services after sixty (60) days, or whenever transfer of content is completed, whichever is later. GRANICUS, INC. SERVICE AGREEMENT Version 6 First Amendment to the Granicus Service Agreement between Granicus, Inc. and Lodi, CA This First Amendment to the Granlcus, Inc, Service Agreement Is effective 9/1/2019 and entered into by and between Granlcus, Inc„ a California Corporation (hereinafter referred to as "Granlcus"), and Lodi, CA (hereinafter referred to as "Client"), with reference to the following: WHEREAS, the Client and Granlcus entered Into an Agreement effective 6/1812015 (the "Agreement"); and WHEREAS, In addition to Client's existing solution, Client wlshes to add certain products and services as detailed in Q-77528, which is attached as Exhibit A and Incorporated herein by reference; NOW, THEREFORE, In consideration of the premises, the parties Intend that the Agreement be amended as follows; 1. Compensation shall be amended to Include the fees detailed In Exhibit A, Exhibit A Is exclusive of applicable state, local, and federal taxes, which, If any, will be Included In the Invoice, It Is the responsibility of the Client to provide applicable exemption certlflcate(s), 2. Except as amended by this First Amendment, all other terms and conditions of the Agreement shall remain In full force and effect, 3. In the event of any Inconsistency between the provisions of this First Amendment and the documents comprising the Agreement, the provisions of this First Amendment shall prevail. IN WITNESS WHEREOF, the parties have caused this First Amendment to be executed by their duly authorized representatives. By signing this document, the undersigned certifies they have authority to enter the agreement. The undersigned also understands the services and terms, Lodi, CA Granicus Signature: Qom^ ��L., _• Signature: --Y-t' Name: t)r ,. _� .} .l �� o:� Name: cJP• �CQ. �GtM /+ Title: /lv.jY.c c. �_. Yltle: A)oM Re* p{ I)ISs � cbk/ uls Date: �'' ; ,1,: � j nate; /D 9 - ZOO Exhibit A Granicus Proposal for Lodi, CA Granicus Contact Name: Andrew Murray Phone: (202) 407-7435 Email: andrew.murray@granicus.com Proposal Details Quote Number: Q-77528 Prepared On: 8/19/2019 Valid Through: 10/18/2019 Payment Terms: Net 30 (Payments for subscriptions are due at the beginning of the perlod of performance,) Currency: USD Terminating 5Ubscriptioll(S) solution Billing Quantity/Unit Annual Fee Frequency Granicus Encoding Appllance Software (GT) Monthly 0 Each $1,323.00 Upon the signing of this Agreement, annual fees for the terminaing subscription(s) shall cease. Any pre -paid fees for the terminating subscription(s) after the signing of this Agreement w'll be prorated from the sl€ning of this Agreement to the end of the Customer's then -current billing term, credited, and such redlt applied to the annual fees for new subscriptions. Customer will continue to have access to and use the terminating solution untll the new so vtlon is deployed, Upon the deployment of Customer's newsolution as determinec at Granlcus'sole discretion, Granicus shall remove access to the Customer's terminating solution. • Solution Billing Quantity/Unit One-Time Fee Frequency Granlcus Encoding Appliance Hardware - SDI (AMAX) (GT) Upon Delivery 1 Each $3,500.00 Granicus Encoding Appliance Hardware-Setup & Condg Upon Delivery 1 Each $875,00 US Shipping Charge C - Large Item Upon Delivery 1 Each $125.00 Granicus Encoding Appliance Hardware - Setup & Con-Ig Upon Delivery 1 Each $0.00 SUBTOTAL: $4,500.00 Solution Billing Quantlty/Unit Annual Fee Frequency Granicus Encoding Appliance Software (GT) Monthly 1 Each $2,523.00 Upgrade to 501720p Streaming Monthly 1 Each $1,200.00 SUBTOTAL: $3,723.00 Please note, annual fees for new subscriptions will be pnrated to align io Client's then -current billing term. Exceptions include Recut—Ing Captioning Services, SMS, and Targeted Messages, Product Descriptions Name Descrlptlon Granicus Encoding AMAX Encoder with Osprey SDI Card. Use I tD pass commands and data from LlveManager that Appliance Hardware - Include Start/Stop of webcast, Inde xing, and document display. Also serves to distribute video SDI (AMAX) (GT) and captions to be distributed to tie CDN or Performance Accelerator. Granicus Encoding Granicus Encoding Appliance 5of fare (G—)—his includes the LlveManager Software solution Appliance software where webcasts are started/stopp?d, agendas amended and Indexed, votes and attendance (GT) recorded, and minutes created. Granicus Encoding Remote configuration and deployment of ar encoding appliance, Appliance Hardware - Setup & Config US Shipping Charge C US shipping of a large Item - Large Item Upgrade to SDI 720p Upgrade to SDI 720p 5treaming (requlres DI;Ital encoder and HD feed) Streaming G GRAN ICUS 408 Saint Peter Street, Suite 600 THIS IS NOT AN INVOICE Order Form Saint Paul, MN 55102 Prepared for United States Lodi, CA Please note: This Is not an Invoice. This is a budgetary proposal that outlines the products and fees associated with the subscription renewal. Please Inform the Granlcus Contact listed below N you wish to Issue a PO against this budgetary proposal. ORDER DETAILS Prepared By: Olive Nofzinger Phone: Email: olivio.nofzingerQgranicus.com Order #: Q-132136 Prepared On: 07/29/2021 Expires On: 05/31/2021 ORDER TERMS Currency: USD Payment Terms: Net 30 (Payments for subscriptions are due at the beginning of the period of performance.) Period of Performance: 06/01/2021 - 05/31/2022 Order #: Q-132136 Prepared: 07/29/2021 Page 1 of 4 ORANICUS Order Form Lodi, CA PRICING SUMMARY The pricing and terms within this Proposal are specific to the products and volumes contained within this Proposal. 1111 -616U11I Solution BillingFro uency Quantify/Unit Annual Fee Open Platform Suite Monthly Boards and Commissions Monthly Government Transparency Suite Monthly Granicus Encoding Appliance Software Monthly (GT) Upgrade to SDI 720p Streaming ` Monthly 1 Each $0.00 $7,293,04 $22,030.39 ]Each 1 Each 1 Each 1 Each $2,781.61 $1,323.00 SUBTOTAL: $33,428.04 Order #: Q-132136 Prepared: 07/29/2021 Page 2 of 4 GRAll ICU 5 PRODUCT DESCRIPTIONS Order Form Lodi, CA Solution Description Open Platform Suite Open Platform is access to MediaManager, upload of archives, ability to post agendas/documents, and index of archives. These are able to be published and accessible through a searchable viewpage, Boards and Commissions Boards and Commissions is a Software -as -a -Service (SaaS) solution that enables government organizations to simplify the citizen application and appointment to boards process of the clerk's office. Boards and Commissions includes: • Unlimited user accounts • Unlimited boards, commissions, committees, and subcommittees • Unlimited storage of citizen applications • Access to up to one (1) Boards and Commissions site • Access to customizable, embeddable !Frame websites for displaying information to citizens • Access to a customizable online citizen application form including board -specific questions • Customizable forms for board details, appointment details, and internal tracking details • Pre -designed document PDFs for applications, board details and rosters, and vacancy reports • Downloadable spreadsheets for easy reporting Optional custom templates for document or report generation may also be purchased for an additional fee. Government Transparency Government Transparency are the live in -meeting functions. Streaming of Suite an event, pushing of documents, and indexing of events, Granicus Encoding Appliance Software (GT) This includes the LiveManager Granicus Encoding Appliance Software (GT) Software solution where webcasts are started/stopped, agendas amended and indexed, votes and attendance recorded, and minutes created. Upgrade to SDI 720p Streaming Upgrade to SDI 720p Streaming (requires Digital encoder and HD feed) Order #: Q-132136 Prepared: 07/29/2021 Page 3 of 4 GRAN ICUS TERMS L CONDITIONS Order Form Lodi, CA • The terms and conditions set forth In the Agreement effective 06-18-2015 are Incorporated herein by reference and attached as "Exhibit A". • This quote is exclusive of applicable state, local, and federal taxes, which, If any, will be Included In the Invoice, It Is the responsibility of Lodi, CA to provide applicable exemption certlflcate(s). Granicus certifles that it will not sell, retain, use, or disclose any personal Information provided by Client for any purpose other than the specific purpose of performing the services outlined within this Agreement. • If submitting a Purchase Order, please Include the following language: The pricing, terms and conditions of quote Q-132136 dated 07-29-2021 are incorporated into this Purchase Order by reference and shall take precedence over any terms and conditions included in this Purchase Order. • Notwithstanding anything to the contrary, Granicus reserves the right to adjust pricing at any renewal in which the volume has changed from the prior term without regard to the prior term's per-unit pricing. Order #: 0-132136 Prepared: 07/29/2021 Page 4 of 4 EXHIBIT A GRANICUS, INC. SERVICE AGREEMENT THIS SERVICE AGREEMENT (the "Agreement'), dated as of June 18, 2015 (the "Effective nate"), is entered into between Granicus, Inc. ("Granicus"), a Cali fbrnia Corporation, and City of Lodi, a Municipal Corporation (the "Client"). Additional definitions of capitalized terms used herein are set forth in Section 12 hereof. A. WHEREAS, Granicus is in the business of developing, licensing, and offering for sale various streaming media solutions specializing in Internet broadcasting, and related support services; and B. WHEREAS, Granicus desires to provide and Client desires to (i) purchase the Granicus Solution as set forth in the Proposal, which is attached asExhibit A, and incorporated herein by reference, (ii) continue with Client's existing solution as described in the Current Solution document, which is attached as Exhibit B, and incorporated herein by reference, (iii) engage Granicus to integrate its Granicus Software onto the Client Website, (iv) use the Granicus Software subject to the terns and conditions set forth in this Agreement, and (v) contract with Granicus to administer the Granicus Solution through the Managed Services set forth in Exhibits A and B. NOW, THEREFORE, in consideration of the foregoing and the mutual agreements, covenants, representations, and wan-anties herein contained, the parties hereto agree as follows: 1. (;RANICLIS SOFTWAR13 AND MANAGED SF..RV_.ICES, 1.1 Software and Services. Subject to the terms and conditions of this Agreement, Granicus will provide Client with the Granicus Software, and Managed Services that comprise the Granicus Solution as outlined in Exhibila A and B. Managed Services shall mean the services provided by Granicus to Client as detailed in A%xlaibi[s A ate. Managed Services Fee shall mean the monthly cost of the Managed Services, as detailed in Exhibits A acid 8. GRANT OF LIC NSE. 2.1 owner Iii Granicus, and/or its third party supplier, owns the copyright and/or certain proprietary information protectable by law in the Granicus Software. 2.2 [fig, Granicus agrees to provide Client with a revocable, non -transferable and non- exclusive license to access the Granicus Software listed in the Proposal and a revocable, non- sub)icensable, non-transferabie and non-exclusive right to use the Granicus Software. Alt Granicus Software is proprietary to Granicus and protected by intellectual property laws and international intellectual property treaties. Pursuant to this Agreement, Client may use the Granicus Software to perform its own work, including Client's work with its customerslconstituents. Cancellation of the Client's Managed Services will also result in the immediate termination of the Client's Software license as described in Section 2.2 hereof. 2.3 Limited Warr ailly; Exclusive RCntcdlea. Subject to Sections 63 and 6.2 of this Agreement, Granicus warrants that the Granicus Software, as provided by Granicus, will substantially perform in accordance with the functionality and features as described In the Proposal GRANICUS, INC, SERVICE AUREEMENT I Version 6 for as long as (lie CIicut pays for and receives Managed Services. Client's soIe and exclusive remedy for any breach by Granicus of this warranty is to notify Granicus, with sufficient detail of the nonconformance, and provide Granicus with a reasonable opportunity to correct or replace the defective Granicus Software. Client agrees to comply with Granicus' reasonable instructions with respect to the alleged defective Granicus Software. 2.4 Limitations. Except for the license in Section 2.2, Granicus retains all ownership and praprietaoy rights 1 n and to the Granicus Software, and CIient is not permitted, and %vitt not assist or permit a third party, to: (a) utilize the Granicus Soflware in the capacity of a service burcau or on a time share basis; (b) reverse engineer, decompile or otherwise attempt to derive source code from the Granicus Soflware; (c) provide, disclose, or otherwise make available (he Granicus Software, or copies thereof, to any third party; or (d) share, loan, or otherwise allow another Meeting Body, in or outside its jurisdiction, to use the Ora nicus Software, or copies thereof, except as expressly outlined in the Proposal. 3. I'AYMENT OI' FL 1: 3.1 Client agrees to pay all fees, costs and other amounts as outlined in the Proposal in Exhibit A. 3.2 Fifty percent (50%) of all up -front fees for all products are due upon Granicus' receipt of an executed agreement or purchase order, as appropriate, The remaining fifty percent (50%) of up -font fees for each product are due upon delivery of that product. Annual billing for Managed Services for associated products shall begin upon completion of delivery as defined under Section 3.3 below, Client will be invoiced a pro -rated amount from the completion of delivery through the end of the year. Thereafter, Client will be billed, in advance, each January 1, Client agrees to pay all invoices from Granicus within thirty (30) days of receipt of invoice. Client acknowledges that products may be delivered and fully operational separate from the other purchased products. 3.3 For Granicus Hardware, delivery is complete once the Client receives Hardware components with the configured Granicus Software. For Granicus Software, delivery is complete once the Software is delivered and deemed by Granicus to be ready for Client's use. For Legistar, delivery is complete once the Hardware and Software are installed and deemed by Granicus to be ready for Client's use, Upon Granicus Hardware and/or Software delivery, Client will have fifteen (15) days to notify Granicus of any issues or problems. If Client notifies Granicus within such fifteen - (15) day period of issues or problems, Granicus will promptly work to fix those issues or problems. 3.4 Granicus, Inc. shall send all invoices to: Name: Jennifer Ferraiolo Title: City Clerk Address: City of Lodi P,O, Box 3006 Lodi, CA 95241-19 10 3.5 Upon each yearly anniversary during the tens of this Agreement (including both the initial term and all renewal terms), the Granicus Managed Service Fees shall automatically increase from the previous Managed Service Fees by five (5) percent per annum. GRANICUR, INC. SeavccaAonrtaMFt r 2 Varsimc 6 3,5 'i'raining Lisare Pollcies, Granicus has established hest practice training plans around success with Granicus services, and Clients are encouraged to take advantage a f a I I purchased training up -front in order to achieve the maximum amount of success with their services. All purchased training muss be completed within ninety (9 0) days of the date of the pro) ccI kIUl off call. Any purchased training not used during this ninety (90) day period will expire, 1f Client feels thnt it is necessary to ohiain more training after the initial ninety (90) day period, Client may purchase additional training at that time. 3.7 Trainink Cancellation Policies. Granicus' policies on Client cancellation of scheduled trainings are as follows; (a) Onsitc']1'aininl . For any cancellations within forty-eight (48) hours of the scheduled onsite training, Granicus, at its sole discretion, may invoice the Client for one hundred ( i Q0) percent of the purchased training custs and all travel expenses, including any incurred third party cancellation fees. Subsequent training wilt need to be purchased and scheduled at the previously quoted pricing. (b) Online Treining.For any canceilations within twenty-four (24) hours of the scheduled online training, Granicus, at Its sale discretion, may invoice the Client for` fl fly (50) percent of the purchased training costs, including any Incurred third party cancellation fees. Subsequent training will need to be purchased and scheduled at the previously quoted pricing. 4. CONTONT PROV) 11rn TO GKANICUS 4.1 Respon5ib lRy tar Content The Client shall have sole control and responsibility over the determination of which data and information shall be included in the Content that is to be transmitted, including, if applicable, the determination of which cameras and microphones shall be operational at any particular time and at any particular location. However, Granicus has the right (but not the obligation) to remove any Content that Granicus believes violates any applicable law or tits Agreement. 4.2 ReSWIOtinl=s. Client shall not provide Granicus with any Content that: (i) infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights; (ii) violates any law, statute, ordinance or regulation, including without limitation the laws and regulations governing export control and e-mail/spam; (iii) is defamatory or trade libelous; (iv) is pornographic or obscene, orpromotes, solicits or comprises inappropriate, harassing, abusive, profane, defamatory, libelous, threatening, indecent, vulgar, or otherwise ohjectionabIc or constitutes unlawful content or activity; (v) contains any viruses, or any other similar software, data, or programs that may damage, detrimentally interfere with, intercept, or expropriate any system, data, information, or property of another. 5. TRADEMARK, OWNERSHIP. Granicus and Client's Trademarks are listed in the Trademark Information exhibit attached as Exhibit D. 5.1 Each Party shall retain all right, title and interest In and to their own Trademarks, including any goodwill associated therewith, subject to the limited license granted pursuant to Section 5.2 hereof. Upon any terminatlon of this Agreement, each Party's right to use the other Party's Trademarks pursuant to this Section 5 terminates. 5.2 Each Party grants to the other a non-exclusive, non -transferable (other than as GRANICUS, INC. SCRVIM AORanM@Nr 3 Version 6 provided in Section 5 hereof), limited license to use the other Party's Trademarks as is reasonably necessary to perform its obligations under this Agreement, provided that. any prom ation at materials containing the other Party's Trar emarks shall be subject to the prior written approval of such other Party, which approval shall not be unreasonably withheld, LIM]-FATIQN Or LIABILITY 6.1 Wanarrty Disclaimer. Except as expressly provided herein, Granlcus' services, software and deliverables are provided "as is" and Ora nlcus expressly disclaims any and ail express or implied warranties, Including but not limited to Implied warranties of merchantability, and fitness for a particular purpose. Granicus does not warrant that access to or use of its software or services will be uninten'upled or error free. In the event of any interruption, Granicus' sole obligation shall be to use commercially reasonable efforts to restore access. 6.7 Lirnitrhtlon of 1,iabliffies, To the maximum extent permitted by applicable law, Granicus and its suppliers and licensors shall not be liable for any indirect, special, incidental, consequential, or punitive datnages, whether foreseeable or not, including but not limited to: those arising out of access to or inability to access the services, software, content, or related technical support; damages or costs rotating to the loss of profits or revenues, goodwill, data {including loss of use or of data, loss or inaccuracy or corruptiian of datal or cost of procurement of substitute goods, services or technology, even if advised of the possibility of such damages and even In the event of the failure of any exclusive remedy, In no event will Granicus' and its suppliers' and licensors' liability exceed the total amount of Managed Services Fees paid by Client under this Agreement for the six (6) month period prior to the dale the claim arose, regardless of the form of the claim (including without limitation, any contract, product liability, or tort claim (including negligence, statutory or otherwise), CONRl2ENTIAL INFGRtvtf+7_ION 1Pe QWNF.R5HJP. 7.1 gnfidcntip)lt,,tOhl Iawions. Each party agrees to keep confidential and not disclose to any third party, and to use only for purposes of performing or as otherwise permitted under this Agreement, any Confidential Infonnation of the other Party. The receiving party shall protect the Confidential Information using measures similar to those it takes to protect IIs own confidential and proprietary information of a similar nature but not legs than reasonable measures. Each party agrees not to disclose the Confidential Information to any of its Representatives except those who Hit required to have the Confidential Information in connection with this Agreement and then only if such Representative is either subject to a written confidentiality agreement or otherwise subject to fiduciary obligations of confidentiality that cover the confidential treatment of the Confidential Information. 7.2 t c flora. The obtigotions of this Section 7 shall not apply if receiving party can prove by appropriate documentation that such ConfldentIal information (l) was known to the receiving patty as shown by the receiving party's files at the time of disclosure thereof, (ii) was already in the public domain at [the time of the disclosure Ihere of, (Iii) antered the public domain through n action of the receiving party subsequent to the time of the disclosure theron f, or (iv) is required by law or government order to be disclosed by the receiving party, provided that the receiving party shall (i) if permitted by applicable law, notify the disclosing party in writing of such required disclosure as soon as reasonably possible print to such disclosure, (it) use its commercially reasonable efforts at Its expense to cause such disclosed Confidential Information to be treated by such governmental authority as tradesectets and as confidential. GR AMCCUS, INC. SERVICE AGREBM ENT 4 VerSf OR 6 TERM 8.1 The term of this Agreement shall commence on the date hereof and shall continue in full force and effect for thirty-six (36) months after the date hereof. This Agreement shall automatically renew in perpetuity for terms of one (1) year each, unless either party notifies the other in writing at least thirty (30) days prior to such automatic renewal that the party does not wish to renew this Agreement. 8.2 Wgl3tsU�tnn'f cl minntlon, Upon any expiration or termination of this Agreement, and unless otherwise expressly provided in an exhibit to this Agreement: (a) Client's right to access or use the Granicus Solution, including Granicus Software, terminates and Granicus has no further obligation to provide any services; (b) Client shall immediately return the Granicus Software and all copies thereof to Granicus, and within thirty (30) days of termination, Client shall deliver a written certification to Granicus cerlifying that it no longer has custody of any copies of theGranicus Software. (c) Client shall refer to :xhibil L' for the four (4) termination/expiration options available regarding Content. 83 Oblit atiorrs Uyw Terminaki:. Upon any tormination of this Agreement, (a) the parties shall remain responsible for any payments that have become due and owing up to the effective date of termination; (b) the provisions of 2. I, 2.4, 3, 4, 5, 6., 7, 8.2, 11, and 12 of the Agreement, and applicable provisions of the exhibits intended to survive, shall survive termination of this Agreement and continue in full force and effect; (c) pursuant to the termination or expiration options regarding Content as set forth on Exhivir t', Granicus shall allow the Client limited aeoess to the Client's Content, including, but not limited to, all video recordings, timestamps, indices, and cross-referenced documentation. The Client shall also have the option to order hard copies of the Content in the form of compact discs or other equivalent format; and (d) Granicus has the right to delete Content within sixty (60) days of the expiration or termination of this Agreement. 9, L4' • V C; 1-1 AN !) TRAl7r 9PCR L.T INFRINGE M ENT. 9.1 L7ra»irrls' f]otinns. If the Granicus Software becomes, or in Granicus' opinion is likely to become, the subject of an infringement claim, Granicus may, at its option and sole discretion, (i) obtain for Client the right to continue to use the Granicus Software as provided in this Agreement; (ii) replace the Granicus Software with another software product that provides similar functionality; or (iii) if Granicus determines that neither of the foregoing options are reasonably available, Granicus may terminate this Agreement and refund any prepaid fees to Client for which it has not received the services, ORANICUS, INC. SERVICE AoPri3MRNT 5 Vcrsion 6 to. JEJE Jl QC. AL A itzi EzvrFN1 10,1 This Agreement may be extended for use by other municipalities, school districts and governmental agencies upon execution of an addendum or other signed writing setting forth all of the terms and conditions for such use, including; the products and services and fees applicable thereto, Any such usage by other entities must be in accordance with the City Code, Charter and/or procurement rules and regulations of the respective governmental entity. it. MISCRMANEOUS 11.1 Amendment. and Waiver. This Agreement may be amended, modified, waived or canceled only in writing signed by each of the parties hereto or, in the case of a waiver, by the party waiving compliance. Any failure by either party to strictly enforce any provision of this Agreement will not be a waiver of (hat provision or any further default, 11,2 Governing Law, The laws of the State of California shall govern the validity, construction, and performance of this Agreement, without regard to its conflict of law principles. 113 ConslruetiOh end &eyeiohllily, Wherever possible, each provision of this Agreement shall be 1ntprpreted so that it is valid under applicable law, If any provisionof this Agreement is held illegal or unenforccabic, that provision will be reformed only to the extent necessary to make tha provision legal and enforceable; all remaining provisions continue in full farce and effect. 11.4 Independent Contractors The parties are independent contractors, and no other relationship is intended by this Agreement, 11.5 Force Majeure. Other than payment obligations, neither party is responsible for any delay or failure in performance if caused by any event outside the reasonable control of the party, including without limitation acts of God, government regulations, shortage of supplies, act of war, act of terrorism, earthquake, or electrical, internet or telecommunications outage. 11.6 Closed 5crvieos. Client and Granicus may agree that a third party will provide closed captioning or transcription services under this Agreement. In such case, Clicnt expressly understands that the third patty is an independent contractor and not an agent or employee of Granicus. Crranicus is not liable for acts perfonned by such independent third party. 12, ))FFINITIONS. In addition to terms defined elsewhere in this Agreement, the following terms shall have the meaning specified: 12.1 "Confidential Infbrmation" shall mean all proprietary or confidential information disclosed or made available by either party pursuant to this Agreement, directly or indirectly, in any manner whatsoever (Including without limitation, in writing, orally, electronically, or by inspection), that is identified as confidential or proprietary at the time of disclosure or is of a nature that should reasonably be considered to be confidential, and Includes but is not limited to the terms and conditinns of this Agreement, and all business, technical and other information (including without limitation, all product, services, financial, marketing, engineering, research and development information, product specifications, technical data, data sheets, software, inventions, processes, training manuals, know-how and any other information or material); provided, however, that Confidential Information shall not include the Content that is to be published on the Client Website, GRAHICUS, INC, SGRviCE AGRnR'MENT 6 Version 6 12.2 "Content" shall mean any and all, documents, graphics, video, audio, images, sounds and other content that is -streamed or otherwise transmitted or provided by, or on behalf of, the Client to Granicus, 12.3 "Client Website" shall mean the Client's existing websites. 12,4 "Granicus Application Programmatic Interface" shall mean the Granicus interface which is used to add, update, extract, or delete information in MediaManager. 12.5 "Granicus Solution" shall mean the Solution detailed in the Proposal, which may include Granicus Software, Installation and Training, Managed Services, and Hardware, as specified in Exhibit A. 12.6 "Granicus Software" shall mean all software included with the Granicus Solution as specified in the attached Proposal that may include but is not limited to; MediaManage'rym (includes Upin;uhx, Sollwarc.. Dtwclopumcnt Kit, and Podc.asilog Snrvices), MinutesMoker7m (includes 1.iveMnnager), MohlleRncodc:rM, VotingSystcm7m (Includes Public Vote DislrlaY). 12.7 "Hardware" shall mean the equipment components of the Granicus Solution, as listed In Uiibit A. 12,8 "Managed Services" shall mean the services provided by Granicus to Client for bandwidth usage associated with live and archived Internet streaming, data storage, and Granicus Solution maintenance, upgrades, parts, customer support services, and system monitoring, as detailed in the Proposal attached as &IIjbil A. 12.9 "Managed Services Fee" shall mean the monthly cost of the Managed Services, as specified in Fxhibi 12.10 "Meeting Body" shall mean a tinique board, commission, agency, or council body comprised of appointed or elected officials that meet in a public capacity with the objective of performing decisions through a demncratic voting process (typicatIy following R0belt's Rules of Order). Two or more Meeting Bodies may be comprised of some or all of the same members or nfFic':aIs but may slip be considered separate and unique Meeting Bodies at Granicus' sole discretion, For examplc, committees, suhWrnmittees, city counniIs, planning commissions, packs and recreation depailments, boards of supervisors, school boardsldistricts, and redevelopment agencies may be considered separate and unique individual Meeting Bodies at Granicus' sole discretlon. 12.11 "Proposal" shall mean the document where the Granicus Solution that is the object of this Agreement is described along with pricing and training information. 12,12 "Representatives" shall mean the officers, directors, employees, agents, attorneys, accountants, financial advisors and other representatives of a party, 12,13 "Trademarks" shall mean all trademarks, trade names and logos of Granicus and Client that are listed on QXiriblt D attached hereto, and any other trademarks, trade names and logos that Granicus or Client may specify in writing to the other party from time to time, GRANICUS, INC. SERvice AORPTNENT 7 Version 6 This Agreement consists of this Agreement as well as the following exhibits, which are incorporated herein by reference as indicated: Exhibit A: Proposal Exhibit B: Current Solution Exhibit C: Support Information Exhibit D: Hardware Exhibit Exhibit E: Trademark Information Exhibit F; Termination or Expiration Options Regarding Content IN WITNESS WHEREOF, the parties have caused this Agreement to be executed by their duly authorized representatives, GRANICUS, INC. Jason Fletcher Its; Chief Executive Officer Address: 707 17111 Street, Suite 4000 Denver, CO 80202 CITY OF LODI, A MUNICIPAL. CORPORATION By: Name; _ --- • . Its; Address: Date; Approved as to form tY Attorney ORANMUS, INC. SRRVfca AURFHMBNT 8 Version 6 G R AN I C U S EXHIBIT 4 408 Saint Peter Street, Suite 600 THIS IS NOT AN INVOICE Order Form Saint Paul, MN 55102 Prepared for United States Lodi, CA Granicus Proposal for Lodi, CA ORDER DETAILS Prepared By: Chloe Scheer Phone: Email: chloe.scheer@granicus.com Order #: Q-213559 Prepared On: 08/15/2022 Expires On: 09/09/2022 ORDER TERMS Currency: USD Payment Terms: Net 30 (Payments for subscriptions are due at the beginning of the period of performance.) Period of Performance: The term of the Agreement will commence on the date this document is signed and will continue for 36 months. It is the responsibility of the reseller or distributor to provide the End User with the Granicus Order Form and any attached terms and conditions. Any pricing contained herein is the amount due to Granicus and must be removed prior to submission to the End User. This quote is exclusive of applicable state, local, and federal taxes, which, if any, will be included in the invoice. RESELLER IS NOT PERMITTED TO ENTER INTO AN AGREEMENT WITH AN END USER FOR GRANICUS PRODUCTS OR SERVICES ABSENT LEGALLY BINDING TERMS SUBSTANTIALLY SIMILAR TO THOSE SET FORTH IN THE GRANICUS MASTER SUBSCRIPTION AGREEMENT FOUND AT: www.granicus.com/Mosler_ Subscription Agreement Order #: Q-213559 Prepared: 08/15/2022 Page 1 of 8 G GRANICUS Order Form Lodi, CA PRICING SUMMARY The pricing and terms within this Proposal are specific to the products and volumes contained within this Proposal. One -V S Solution Billing quantity/Unit One -Time Fee Frequency Legistar - Setup & Configuration Upon Delivery 1 Each $13,500.00 Legistar- Onsite Training Upon Delivery 3 Days $7,500.00 Legistar Administration Group Training Upon Delivery 2 Hours $450.00 Open Platform - Setup and Configuration Up Front 1 Hours $0.00 Send Agenda (Legistar) Set up and Config Up Front 1 Each $0.00 govDelivery for Integrations Set Up and Config Up Front 1 Each $0.00 SUBTOTAL: $21,450.00 New Subscdpflon Fees Solution BillingFrequency Quantity/Unit Annual Fee Legistar Annual 1 Each $10,296.00 Open Platform Suite Annual 1 Each $0.00 Send Agenda (Legistar) Annual 1 Each $0.00 govDelivery for Integrations Annual 1 Each $0.00 SUBTOTAL: $10,296.00 Order #: Q-213559 Prepared: 08/15/2022 Page 2 of 8 ORANICUS FUTURE YEAR PRICING Order Form Lodi, CA MI LS-01010n{s) Legistar Period of Performance Year 2 Year 3 $11,016.72 $11,787.89 Open Platform Suite $0.00 $0.00 Send Agenda (Legistar) $0.00 $0.00 govDelivery for Integrations $0.00 $0.00 MTOTA6: $11,016.72 $11,787.89 Order #: Q-213559 Prepared: 08/15/2022 Page 3 of 8 G GRAN ICUS PRODUCT DESCRIPTIONS Order Form Lodi, CA Solution Description Legistar Legistar is a Software -as -a -Service (SaaS) solution that enables government organizations to automate the entire legislative process of the clerk's office. Clerks can leverage Legistar to easily manage the entire legislative process from drafting files, through assignment to various departments, to final approval. Legistar includes: • Unlimited user accounts • Unlimited meeting bodies and meeting types • Unlimited data storage and retention • Up to one (1) Legistar database • Up to one (1) InSite web portal Open Platform Suite Open Platform is access to MediaManager, upload of archives, ability to post agendas/documents, and index of archives. These are able to be published and accessible through a searchable viewpage. Send Agenda (Legistar) Send Agenda is dependent on an active subscription to the relevant govMeetings agenda. Legistar - Setup & Configuration Setup and Configuration for Legistar includes: • Access to an implementation consultant until project acceptance • Access to existing Web -based recorded trainings around standard account functions and capabilities • Up to five (5) two-hour needs analysis calls with a business analyst • Up to one (1) Standard Agenda and Minutes report template • Configuration of up to one (1) meeting body or type Legistar - Onsite Training Legistar - Onsite Training is for onsite training for Legistar, which allows clients to have a Granicus trainer onsite to show them how to use the system. Onsite Training includes travel, meals and lodging expenses. Legistar Administration Group Legistar Admin - Online Training is for online training for Legistar Training Administration, which allows clients to have online sessions with a Granicus trainer to learn how to use the system. Order #: Q-213559 Prepared: 08/15/2022 Page 4 of 8 G ORANICUS Order Form Lodi, CA Solution Description Open Platform - Setup and Setup and configuration for Open Platform Configuration govDelivery for Integrations Send notification bulletins directly to constituents who subscribe to receive updates directly through Granicus (powered by govDelivery). Receive a monthly metrics report delivered via email to show subscriber growth and engagement activity for the past month of bulletin sends, and grow subscribers through access to the Granicus Advanced Network. Note: govDelivery integrations is dependent on an active subscription to the relevant govMeetings agenda or govAccess CMS solutions. GRANICUS ADVANCED NETWORK AND SUBSCRIBER INFORMATION Granicus Communications Suite Subscriber Information. o Data provided by the Client and contact information gathered through the Client's own web properties or activities will remain the property of the Client ('Direct Subscriber'), including any and all personally identifiable information (PII). Granicus will not release the data without the express written permission of the Client, unless required by law. o Granicus shall: (i) not disclose the Client's data except to any third parties as necessary to operate the Granicus Products and Services (provided that the Client hereby grants to Granicus a perpetual, non -cancelable, worldwide, non-exclusive license to utilize any data, on an anonymous or aggregate basis only, that arises from the use of the Granicus Products by the Client, whether disclosed on, subsequent to, or prior to the Effective Date, to improve the functionality of the Granicus Products and any other legitimate business purpose, including the right to sublicense such data to third parties, subject to all legal restrictions regarding the use and disclosure of such information). Data obtained through the Granicus Advanced Network. o Granicus offers a SaaS product, known as the Communications Cloud, that offers Direct Subscribers recommendations to subscribe to other Granicus Client's digital communication (the'Advanced Network'). When a Direct Subscriber signs up through one of the recommendations of the Advanced Network, that subscriber is a 'Network Subscriber' to the agency it subscribed to through the Advanced Network. o Network Subscribers are available for use while the Client is under an active subscription with Granicus. Network Subscribers will not transfer to the Client upon termination of any Granicus Order, SOW, or Exhibit. The Client shall not use or transfer any of the Network Subscribers after termination of its Order, SOW, or Exhibit placed under this agreement. All information related to Network Subscribers must be destroyed by the Client within 15 calendar days of the Order, SOW, or Exhibit placed under this agreement terminating. o Opt -In. During the last 10 calendar days of the Client's subscription, the Client may send an opt - in email to Network Subscribers that shall include an explanation of the Client's relationship with Granicus terminating and that the Network Subscribers may visit the Client's website to subscribe to further updates from the Client in the future. Any Network Subscriber that does not opt -in will not be transferred with the subscriber list provided to the Client upon termination. Order #: Q-213559 Prepared: 08/15/2022 Page 5 of 8 j GRANICUS Order Form Lodi, CA UPDATES TO SHARED SHORT CODES FOR SMS/TEXT MESSAGING (US CLIENTS ONLY): • Granicus will be migrating all clients with SMS/Text Messaging Solutions using a shared short code option to a unique standard toll-free number within the United States (International numbers not supported). Short Codes are recommended for Text -to -Subscribe functionalities, if enabled where available, for an additional fee. • Client must have explicit opt -in for all destinations sent to and adhere to all CTIA guidelines for the duration of its use. Order #: Q-213559 Prepared: 08/15/2022 Page 6 of 8 G GRANICUS TERMS & CONDITIONS Order Form Lodi, CA • Link to Terms: https://granicus.com/legal/licensing • The attached End User Licensing Agreement must be signed and returned with all necessary order documents. • This quote is exclusive of applicable state, local, and federal taxes, which, if any, will be included in the invoice. If is the responsibility of Lodi, CA to provide applicable exemption certificafe(s). • If submitting a Purchase Order, please include the following language: The pricing, terms and conditions of quote Q-213559 dated 08-15-2022 are incorporated into this Purchase Order by reference and shall take precedence over any terms and conditions included in this Purchase Order. • Any lapse in payment may result in suspension of service and will require the payment of a setup fee to reinstate the subscription. • Notwithstanding anything to the contrary, Granicus reserves the right to adjust pricing at any renewal in which the volume has changed from the prior term without regard to the prior term's per-unit pricing. Order #: Q-213559 Prepared: 08/15/2022 Page 7 of 8 ORANICUS Order Form Lodi, CA BILLING INFORMATION Billing Contact: Purchase Order [ ] -No _ Required? [ J - Yes Billing Address: PO Number: If PO required Billing Email: Billing Phone: If submitting a Purchase Order, please include the following language: The pricing, terms, and conditions of quote Q-213559 dated 08/15/2022 are incorporated into this Purchase Order by reference and shall take precedence over any terms and conditions included in this Purchase Order. AGREEMENT AND ACCEPTANCE By signing this document, the undersigned certifies they have authority to enter the agreement. The undersigned also understands the services and terms. Lodi, CA Signature: Name: ` Title: Date: Order #: Q-213559 Prepared: 08/15/2022 Page 8 of 8 G GRANICUS Master Subscription Agreement This Master Subscription Agreement ("Agreement) is made by and between the party procuring Granicus Products and Services ("Client") and Granicus, LLC, a Minnesota Limited Liability Company d/b/a Granicus ("Granicus"). Client and Granicus may each be referred to herein as "Party" or collectively as "Parties". By accessing the Granicus Products and Services, Client accepts this Agreement. Due to the rapidly changing nature of digital communications, this Agreement may be updated from time to time at Granicus' sole discretion. Notification to Client will be via email or posting to the Granicus website. 1. Definitions. In addition to terms defined elsewhere in this Agreement, the following terms shall have the meaning specified: "Agreement Term" means the total time covered by the Initial Term and all Extension Terms for each Order or SOW under this Agreement, further specified in Section 7.1. "Extension Term" means any term that increases the length of the Initial Term of this Agreement or an Order Term of an Order or SOW. "Granicus Products and Services" means the products and services made available to Client pursuant to this Agreement, which may include Granicus products and services accessible for use by Client on a subscription basis ("Software -as -a -Service" or "SaaS"), Granicus professional services, content from any professional services or other required equipment components or other required hardware, as specified in each Order or SOW. "Initial Term" shall have the meaning specified in Exhibit A or Order or SOW between Granicus and Client for the first duration of performance that Client has access to Granicus Products and Services. "Order" means a written order, proposal, or purchase document in which Granicus agrees to provide and Client agrees to purchase specific Granicus Products and Services. "Order Term" means the then -current duration of performance identified on each Order or SOW, for which Granicus has committed to provide, and Client has committed to pay for, Granicus Products and Services. "Statement of Work" or "SOW" means a written order, proposal, or purchase document that is signed by both Parties and describes the Granicus Products and Services to be provided and/or performed by Granicus. Each Order or SOW shall describe the Parties' performance obligations and any assumptions or contingencies associated with the implementations of the Granicus Products and Services, as specified in each Order or SOW placed hereunder. "Support" means the ongoing support and maintenance services performed by Granicus related to the Granicus Products and Services as specified in each Order or SOW placed between the Parties. 2. Ordering and Scope 2.1. Ordering Granicus Products and Services. The Parties may execute one or more Order or SOW related to the sale and purchase of Granicus Products and Services. Each Order or SOW will generally include an itemized list of the Granicus Products and Services as well as the Order Term for such Granicus Products and Services. Each Order or SOW must, generally, be signed by the Parties; although, when a validly -issued purchase order by Client accompanies the Order or SOW, then the Order or SOW need not be executed by the Parties. Each Order or SOW shall be governed by this Agreement regardless of any pre-printed legal terms on each Order or SOW, and by this reference is incorporated herein. Denver, CO St. Paul, MN Washington, DC United Kingdom 800.314.0147 800.314.0147 800.314.0147 +44.0845.467.2972 2 2.2. Support. Basic support related to standard Granicus Products and Services is included within the fees paid during the Order Term. Granicus may update its Support obligations under this Agreement, so long as the functionality purchased by Client is not materially diminished. 2.3. Future Functionality. Client acknowledges that any purchase hereunder is not contingent on the delivery of any future functionality or features. 2.4. Cooperative Purchasing. To the extent permitted by law and approved by Client, the terms of this Agreement and set forth in one or more Order or SOW may be extended for use by other municipalities, school districts and governmental agencies upon execution of an addendum or other duly signed writing setting forth all of the terms and conditions for such use. The applicable fees for additional municipalities, school districts or governmental agencies will be provided by Granicus to Client and the applicable additional party upon written request. 3. Use of Granicus Products and Services and Proprietary Rights 3.1. Granicus Products and Services. The Granicus Products and Services are purchased by Client as subscriptions during an Order Term specified in each Order or SOW. Additional Granicus Products and Services may be added during an Order Term as described in Section 2.1. 3.2. Permitted Use. Subject to the terms and conditions of this Agreement, Granicus hereby grants during each Order Term, and Client hereby accepts, solely for its internal use, a worldwide, revocable, non-exclusive, non-transferrable right to use the Granicus Products and Services to the extent allowed in the relevant Order or SOW (collectively the "Permitted Use"). 3.2.1. Data Sources. Data uploaded into Granicus Products and Services must be brought in from Client sources (interactions with end users and opt -in contact lists). Client cannot upload purchased contact information into Granicus Products and Services without Granicus' written permission and professional services support for list cleansing. Granicus certifies that it will not sell, retain, use, or disclose any personal information provided by Client for any purpose other than the specific purpose of performing the Services outlined within this Agreement. 3.2.2. Passwords. Passwords are not transferable to any third party. Client is responsible for keeping all passwords secure and all use of the Granicus Products and Services accessed through Client's passwords. 3.2.3. Content. Client can only use Granicus Products and Services to share content that is created by and owned by Client and/or content for related organizations provided that it is in support of other organizations but not as a primary communication vehicle for other organizations that do not have a Granicus subscription. Any content deemed inappropriate for a public audience or in support of programs or topics that are unrelated to Client, can be removed or limited by Granicus. 3.2.3.1. Disclaimers. Any text, data, graphics, or any other material displayed or published on Client's website must be free from violation of or infringement of copyright, trademark, service mark, patent, trade secret, statutory, common law or proprietary or intellectual property rights of others. Granicus is not responsible for content migrated by Client or any third party. 3.2.4. Advertising. Granicus Products and Services shall not be used to promote products or services available for sale through Client or any third party unless approved in writing, in advance, by Granicus. Granicus reserves the right to request and review the details of any agreement between Client and a third party that compensates Client for the right to have information included in Content distributed or made available through Granicus Products and Services prior to approving the presence of Advertising within Granicus Products and Services. G R A N I C U S 12/31/2019 3.2.5. Granicus Subscriber Information for Communications Cloud Suite only 3.2.5.1. Data Provided by Client. Data provided by Client and contact information gathered through Client's own web properties or activities will remain the property of Client ("Direct Subscriber"), including any and all personally identifiable information (PII). Granicus will not release the data without the express written permission of Client, unless required by law. 3.2.5.2. Granicus shall not disclose the client's data except to any third parties as necessary to operate the Granicus Products and Services (provided that the client hereby grants to Granicus a perpetual, noncancelable, worldwide, non- exclusive license to utilize any data, on an anonymous or aggregate basis only, that arises from the use of the Granicus Products and Services by the client, whether disclosed on, subsequent to, or prior to the Effective Date, to improve the functionality of the Granicus Products and Services and any other legitimate business purpose including the right to sublicense such data to third parties, subject to all legal restrictions regarding the use and disclosure of such information). 3.2.5.3. Data Obtained through the Granicus Advanced Network 3.2.5.3.1. Granicus offers a SaaS product, known as the Communications Cloud, that offers Direct Subscribers recommendations to subscribe to other Granicus Client's digital communication (the "Advanced Network"). When a Direct Subscriber signs up through one of the recommendations of the Advanced Network, that subscriber is a "Network Subscriber" to the agency it subscribed to through the Advanced Network. 3.2.5.3.2. Access to the Advanced Network is a benefit of the GovDelivery Communications Cloud subscription with Granicus. Network Subscribers are available for use only on the GovDelivery Communications Cloud while Client is under an active GovDelivery Communications Cloud subscription. Network Subscribers will not transfer to Client upon termination of any Granicus Order, SOW or Exhibit. Client shall not use or transfer any of the Network Subscribers after termination of its Order, SOW or Exhibit placed under this Agreement. All information related to Network Subscribers must be destroyed by Client within 15 calendar days of the Order, SOW or Exhibit placed under this Agreement terminating. 3.2.5.3.3. Opt -In. During the last 10 calendar days of Client's Order Term for the terminating Order, SOW or Exhibit placed under this Agreement, Client may send an opt -in email to Network Subscribers that shall include an explanation of Client's relationship with Granicus terminating and that the Network Subscribers may visit Client's website to subscribe to further updates from Client in the future. Any Network Subscriber that does not opt -in will not be transferred with the subscriber list provided to Client upon termination. 3.3. Restrictions. Client shall not; 3.3.1. Misuse any Granicus resources or cause any disruption, including but not limited to, the display of pornography or linking to pornographic material, advertisements, solicitations, or mass mailings to individuals who have not agreed to be contacted; GR A N I CU S 12/31/2019 3.3.2. Use any process, program, or tool for gaining unauthorized access to the systems, networks, or accounts of other parties, including but not limited to, other Granicus Clients; 3.3.3. Client must not use the Granicus Products and Services in a manner in which system or network resources are unreasonably denied to other Granicus clients; 3.3.4. Client must not use the Services as a door or signpost to another server. 3.3.5. Access or use any portion of Granicus Products and Services, except as expressly allowed by this Agreement or each Order or SOW placed hereunder; 3.3.6. Disassemble, decompile, or otherwise reverse engineer all or any portion of the Granicus Products and Services; 3.3.7. Use the Granicus Products and Services for any unlawful purposes; 3.3.8. Export or allow access to the Granicus Products and Services in violation of U.S. laws or regulations; 3.3.9. Except as expressly permitted in this Agreement, subcontract, disclose, rent, or lease the Granicus Products and Services, or any portion thereof, for third party use; or 3.3.10.Modify, adapt, or use the Granicus Products and Services to develop any software application intended for resale which uses the Granicus Products and Services in whole or in part. 3.4. Client Feedback. Client assigns to Granicus any suggestion, enhancement, request, recommendation, correction or other feedback provided by Client relating to the use of the Granicus Products and Services. Granicus may use such submissions as it deems appropriate in its sole discretion. 3.5. Reservation of Rights. Subject to the limited rights expressly granted hereunder, Granicus and/or its licensors reserve all right, title and interest in the Granicus Products and Services, the documentation and resulting product including all related intellectual property rights. Further, no implied licenses are granted to Client. The Granicus name, the Granicus logo, and the product names associated with the services are trademarks of Granicus or its suppliers, and no right or license is granted to use them. 4. Payment 4.1. Fees. Client agrees to pay all fees, costs and other amounts as specified in each Order or SOW. Annual fees are due upfront according to the billing frequency specified in each Order or SOW. Granicus reserves the right to suspend any Granicus Products and Services should there be a lapse in payment. A lapse in the term of each Order or SOW will require the payment of a setup fee to reinstate the subscription. All fees are exclusive of applicable state, local, and federal taxes, which, if any, will be included in the invoice. It is Client's responsibility to provide applicable exemption certificate(s). 4.2. Disputed Invoiced Amounts. Client shall provide Granicus with detailed written notice of any amount(s) Client reasonably disputes within thirty (30) days of the date of invoice for said amount(s) at issue. Granicus will not exercise its rights under4.1 above if Client has, in good faith, disputed an invoice and is diligently trying to resolve the dispute. Client's failure to provide Granicus with notice of any disputed invoiced amount(s) shall be deemed to be Client's acceptance of the content of such invoice. 4.3. Price Increases. Any price increases not negotiated in advance shall be provided by Granicus to Client at least thirty (30) days prior to the end of the Order Term. Upon each yearly anniversary during the term of this Agreement (including the Initial Term, all Extended Terms, and all Order Terms), the Granicus Product and Services fees shall increase from the previous term's fees by up to ten (10) percent per year. OR A N I C U S 12/31/2019 Wi S. Representations, Warranties and Disclaimers 5.1. Representations. Each Party represents that it has validly entered into this Agreement and has the legal power to do so. 5.2. Warranties. Granicus warrants that it takes all precautions that are standard in the industry to increase the likelihood of a successful performance for the Granicus Products and Services; however, the Granicus Products and Services are provided "AS IS" and as available. 5.3. Disclaimers. EXCEPT AS PROVIDED IN SECTION 5.2 ABOVE, EACH PARTY HEREBY DISCLAIMS ANY AND ALL OTHER WARRANTIES OF ANY NATURE WHATSOEVER WHETHER ORAL AND WRITTEN, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, NON -INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE. GRANICUS DOES NOT WARRANT THAT GRANICUS PRODUCTS AND SERVICES WILL MEET CLIENT'S REQUIREMENTS OR THAT THE OPERATION THEREOF WILL BE UNINTERRUPTED OR ERROR FREE. 6. Confidential Information 6.1. Confidential Information. It is expected that one Party (Disclosing Party) may disclose to the other Party (Receiving Party) certain information which may be considered confidential and/or trade secret information ("Confidential Information"). Confidential Information shall include: (i) Granicus' Products and Services, (ii) non-public information if it is clearly and conspicuously marked as "confidential" or with a similar designation at the time of disclosure; (iii) non-public information of the Disclosing Party if it is identified as confidential and/or proprietary before, during, or promptly after presentation or communication and (iv) any information that should be reasonably understood to be confidential or proprietary to the Receiving Party, given the nature of the information and the context in which disclosed. Subject to applicable law, each Receiving Party agrees to receive and hold any Confidential Information in strict confidence. Without limiting the scope of the foregoing, each Receiving Party also agrees: (a) to protect and safeguard the Confidential Information against unauthorized use, publication or disclosure; (b) not to reveal, report, publish, disclose, transfer, copy or otherwise use any Confidential Information except as specifically authorized by the Disclosing Party; (c) not to use any Confidential Information for any purpose other than as stated above; (d) to restrict access to Confidential Information to those of its advisors, officers, directors, employees, agents, consultants, contractors and lobbyists who have a need to know, who have been advised of the confidential nature thereof, and who are under express written obligations of confidentiality or under obligations of confidentiality imposed by law or rule; and (e) to exercise at least the same standard of care and security to protect the confidentiality of the Confidential Information received by it as it protects its own confidential information. If a Receiving Party is requested or required in a judicial, administrative, or governmental proceeding to disclose any Confidential Information, it will notify the Disclosing Party as promptly as practicable so that the Disclosing Party may seek an appropriate protective order or waiver for that instance. 6.2. Exceptions. Confidential Information shall not include information which: (i) is or becomes public knowledge through no fault of the Receiving Party; (ii) was in the Receiving Party's possession before receipt from the Disclosing Party; (iii) is rightfully received by the Receiving party from a third party without any duty of confidentiality; (iv) is disclosed by the Disclosing Party without any duty of confidentiality on the third party; (v) is independently developed by the Receiving Party without use or reference to the Disclosing Party's Confidential Information; or (vi) is disclosed with the prior written approval of the Disclosing Party. 12/31/2019 6 6.3. Storage and Sending. In the event that Granicus Products and Services will be used to store and/or send Confidential Information, Granicus must be notified in writing, in advance of the storage or sending. Should Client provide such notice, Client must ensure that Confidential Information or sensitive information is stored behind a secure interface and that Granicus Products and Services be used only to notify people of updates to the information that can be accessed after authentication against a secure interface managed by Client. 6.4. Return of Confidential Information. Each Receiving Party shall return or destroy the Confidential Information immediately upon written request by the Disclosing Party; provided, however, that each Receiving Party may retain one copy of the Confidential Information in orderto comply with applicable laws and the terms of this Agreement. Customer understands and agrees that it may not always be possible to completely remove or delete all personal data from Granicus' databases without some residual data because of backups and for other reasons. 7. Term and Termination 7.1. Agreement Term. The Agreement Term shall begin on the date of the initial Order or SOW and continue through the latest date of the Order Term of each Order or SOW under this Agreement, unless otherwise terminated as provided in this Section 7. Each Order or SOW will specify an Order Term for the Granicus Products and Services provided under the respective Order or SOW. Client's right to access or use the Granicus Products and Services will cease at the end of the Order Term identified within each Order or SOW, unless either extended or earlier terminated as provided in this Section 7. Unless a Party has given written notice to the other Party at least ninety (90) days prior to the end of the then -current Order Term, the Granicus Products and Services will automatically renew at the end of each term for an Extension Term of one (1) year. 7.2. Effect of Termination. If the Parties agree to terminate this Agreement and an Order or SOW is still in effect at the time of termination, then the terms and conditions contained in this Agreement shall continue to govern the outstanding Order or SOW until termination or expiration thereof. If the Agreement is terminated for breach, then unless otherwise agreed to in writing, all outstanding Orders or SOWs shall immediately terminate as of the Agreement termination date. Unless otherwise stated in this Agreement, in no event shall Client be entitled to a refund of any prepaid fees upon termination. 7.3. Termination for Cause. The non -breaching Party may terminate this Agreement upon written notice if the other Party is in material breach of this Agreement and fails to cure such breach within thirty (30) days after the non -breaching Party provides written notice of the breach. A Party may also terminate this Agreement immediately upon notice if the other Party: (a) is liquidated, dissolved, or adjudged to be in a state of bankruptcy or receivership; (b) is insolvent, unable to pay its debts as they become due, makes an assignment for the benefit of creditors or takes advantage of any law for the benefit of debtors; or (c) ceases to conduct business for any reason on an ongoing basis leaving no successor in interest. Granicus may, without liability, immediately suspend or terminate any or all Order or SOW issued hereunder if any Fees owed under this Agreement are past due pursuant to Section 4.1. 7.4. Rights and Obligations After Termination. In the event of expiration or termination of this Agreement, Client shall immediately pay to Granicus all Fees due to Granicus through the date of expiration or termination. 7.5. Survival. All rights granted hereunder shall terminate upon the latter of the termination or expiration date of this Agreement, or each Order or SOW. The provisions of this Agreement with respect to warranties, liability, choice of law and jurisdiction, and confidentiality shall survive termination of this Agreement and continue in full force and effect. GR A N I C U S 12/31/2019 8. Limitation of Liability 8.1. EXCLUSION OF CONSEQUENTIAL AND RELATED DAMAGES. UNDER NO CIRCUMSTANCES SHALL GRANICUS BE LIABLE FOR ANY SPECIAL, INDIRECT, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER AN ACTION IS IN CONTRACT OR TORT AND REGARDLESS OF THE THEORY OF LIABILITY, EVEN IF A PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. FURTHER, GRANICUS SHALL NOT BE LIABLE FOR: (A) ERROR OR INTERRUPTION OF USE OR FOR LOSS OR INACCURACY OR CORRUPTION OF CLIENT DATA; (B) COST OF PROCUREMENT OF SUBSTITUTE GOODS, SERVICES OR TECHNOLOGY; (C) LOSS OF BUSINESS; (D) DAMAGES ARISING OUT OF ACCESS TO OR INABILITY TO ACCESS THE SERVICES, SOFTWARE, CONTENT, OR RELATED TECHNICAL SUPPORT; OR (E) FOR ANY MATTER BEYOND GRANICUS' REASONABLE CONTROL, EVEN IF GRANICUS HAS BEEN ADVISED OF THE POSSIBILITY OF ANY OF THE FOREGOING LOSSES OR DAMAGES. 8.2. LIMITATION OF LIABILITY. EXCEPT FOR CLIENT'S BREACH OF SECTION 3.3, IN NO INSTANCE SHALL EITHER PARTY'S LIABILITY TO THE OTHER PARTY FOR DIRECT DAMAGES UNDER THIS AGREEMENT (WHETHER IN CONTRACT OR TORT OR OTHERWISE) EXCEED THE FEES PAID BY CLIENT FOR THE GRANICUS PRODUCTS AND SERVICES DURING THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE DATE THE DAMAGED PARTY NOTIFIES THE OTHER PARTY IN WRITING OF THE CLAIM FOR DIRECT DAMAGES. GRANICUS SHALL NOT BE RESPONSIBLE FOR ANY LOST PROFITS OR OTHER DAMAGES, INCLUDING DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR ANY OTHER DAMAGES, HOWEVER CAUSED. NEITHER PARTY MAY INSTITUTE AN ACTION IN ANY FORM ARISING OUT OF NOR IN CONNECTION WITH THIS AGREEMENT MORE THAN TWO (2) YEARS AFTER THE CAUSE OF ACTION HAS ARISEN. THE ABOVE LIMITATIONS WILL NOT LIMIT CLIENT'S PAYMENT OBLIGATIONS UNDER SECTION 4 ABOVE. 9. Indemnification 9.1. Indemnification by Granicus. Granicus will defend Client from and against all losses, liabilities, damages and expenses arising from any claim or suit by a third party unaffiliated with either Party to this Agreement ("Claims") and shall pay all losses, damages, liabilities, settlements, judgments, awards, interest, civil penalties, and reasonable expenses (collectively, "Losses," and including reasonable attorneys' fees and court costs), to the extent arising out of any Claims by any third party that Granicus Products and Services infringe a valid U.S. copyright or U.S. patent issued as of the date of the applicable Order or SOW. In the event of such a Claim, if Granicus determines that an affected Order or SOW is likely, or if the solution is determined in a final, non - appealable judgment by a court of competent jurisdiction, to infringe a valid U.S. copyright or U.S. patent issued as of the date of the applicable Order or SOW, Granicus will, in its discretion: (a) replace the affected Granicus Products and Services; (b) modify the affected Granicus Products and Services to render it non -infringing; or (c) terminate this Agreement or the applicable Order or SOW with respect to the affected solution and refund to Client any prepaid fees for the then -remaining or unexpired portion of the Order or SOW term. Notwithstanding the foregoing, Granicus shall have no obligation to indemnify, defend, or hold Client harmless from any Claim to the extent it is based upon: (i) a modification to any solution by Client (or by anyone under Client's direction or control or using logins or passwords assigned to Client); (ii) a modification made by Granicus pursuant to Client's required instructions or specifications or in reliance on materials or information provided by Client; or (iii) Client's use (or use by anyone under Client's direction or control or using logins or passwords assigned to Client) of any Granicus Products and Services other than in accordance with this Agreement. This section 9.1 sets forth Client's sole and exclusive remedy, and Granicus' entire liability, for any Claim that the Granicus GR AN ICU S 12/31/2019 3 Products and Services or any other materials provided by Granicus violate or infringe upon the rights of any third party. 9.2. Indemnification by Client. Client shall defend, indemnify, and hold Granicus harmless from and against any Claims, and shall pay all Losses, to the extent arising out of or related to (a) Client's (or that of anyone authorized by Client or using logins or passwords assigned to Client) use or modification of any Granicus Products and Services; (b) any Client content; or (c) Client's violation of applicable law. 9.3. Defense. With regard to any Claim subject to indemnification pursuant to this Section 9: (a) the Party seeking indemnification shall promptly notify the indemnifying Party upon becoming aware of the Claim; (b) the indemnifying Party shall promptly assume sole defense and control of such Claim upon becoming aware thereof; and (c) the indemnified Party shall reasonably cooperate with the indemnifying Party regarding such Claim. Nevertheless, the indemnified Party may reasonably participate in such defense, at its expense, with counsel of its choice, but shall not settle any such Claim without the indemnifying Party's prior written consent. The indemnifying Party shall not settle or compromise any Claim in any manner that imposes any obligations upon the indemnified Party without the prior written consent of the indemnified Party. 10. General 10.1. Relationship of the Parties. Granicus and Client acknowledge that they operate independent of each other. Nothing in this Agreement shall be deemed or construed to create a joint venture, partnership, agency, or employee/employer relationship between the Parties for any purpose, including, but not limited to, taxes or employee benefits. Each Party will be solely responsible for the payment of all taxes and insurance for its employees and business operations. 10.2. Headings. The various section headings of this Agreement are inserted only for convenience of reference and are not intended, nor shall they be construed to modify, define, limit, or expand the intent of the Parties. 10.3. Amendments. This Agreement may not be amended or modified except by a written instrument signed by authorized representatives of both Parties. 10.4. Severability. To the extent permitted by applicable law, the Parties hereby waive any provision of law that would render any clause of this Agreement invalid or otherwise unenforceable in any respect. In the event that a provision of this Agreement is held to be invalid or otherwise unenforceable, such provision will be interpreted to fulfill its intended purpose to the maximum extent permitted by applicable law, and the remaining provisions of this Agreement will continue in full force and effect. 10.5. Assignment. Neither Party may assign, delegate, or otherwise transfer this Agreement or any of its rights or obligations hereunder, either voluntarily or by operation of law, without the prior written consent of the other Party (such consent not to be unreasonably withheld); provided, however, that either Party may assign this Agreement without the other Party's consent in the event of any successor or assign that has acquired all, or substantially all, of the assigning Party's business by means of merger, stock purchase, asset purchase, or otherwise. Any assignment or attempted assignment in violation of this Agreement shall be null and void. 10.6. No Third -Party Beneficiaries. Subject to Section 10.5 this Agreement is binding upon, and insures solely to the benefit of the Parties hereto and their respective permitted successors and assigns; there are no third -party beneficiaries to this Agreement. 10.7. Notice. Other than routine administrative communications, which may be exchanged by the Parties via email or other means, all notices, consents, and approvals hereunder shall be in writing and shall be deemed to have been given upon: (a) personal delivery; (b) the day of receipt, as shown in the applicable carrier's systems, if sent via FedEx, UPS, DHL, or other (I G R A N I C U S 12/31/2019 9 nationally recognized express carrier; (c) the third business day after sending by U.S. Postal Service, First Class, postage prepaid, return receipt requested; or (d) sending by email, with confirmed receipt from the receiving party. Either Party may provide the other with notice of a change in mailing or email address in which case the mailing or email address, as applicable, for that Party will be deemed to have been amended. 10.8. Force Majeure. Any delay in the performance by either Party hereto of its obligations hereunder shall be excused when such delay in performance is due to any cause or event of any nature whatsoever beyond the reasonable control of such Party, including, without limitation, any act of God; any fire, flood, or weather condition; any computer virus, worm, denial of service attack; any earthquake; any act of a public enemy, war, insurrection, riot, explosion or strike; provided, that written notice thereof must be given by such Party to the other Party within twenty (20) days after occurrence of such cause or event. 10.9. Choice of Law and Jurisdiction. This Agreement shall be governed by and interpreted under the laws of the State of Minnesota, without reference to the State's principles of conflicts of law. The Parties expressly consent and submit to the exclusive jurisdiction of the state and federal courts of Ramsey County, Minnesota. 10.10. Entire Agreement. This Agreement, together with all Orders or SOWs referenced herein, sets forth the entire understanding of the Parties with respect to the subject matter of this Agreement, and supersedes any and all prior oral and written understandings, quotations, communications, and agreements. Granicus and Client agree that any and all Orders or SOWs are incorporated herein by this reference. In the event of possible conflict or inconsistency between such documents, the conflict or inconsistency shall be resolved by giving precedence in the following order: (1) the terms of this Agreement; (2) Orders; (3) all other SOWS or other purchase documents; (4) Granicus response to Client's request for RFI, RFP, RFQ; and (5) Client's RFI, RFP, RFQ. If Client issues a purchase order, Granicus hereby rejects any additional or conflicting terms appearing on the purchase order or any other ordering materials submitted by Client. Upon request, Granicus shall reference a purchase order number on its invoices, provided, however, that Client acknowledges that it is Client's responsibility to provide the corresponding purchase order information (including a purchase order number) to Granicus upon the creation of such a purchase order. Client agrees that a failure to provide Granicus with the corresponding purchase order shall not relieve Client of its obligations to provide payment to Granicus pursuant to Section 4.1 above. 10.11. Reference. Notwithstanding any other terms to the contrary contained herein, Client grants Granicus the right to use Client's name and logo in Client lists and marketing materials. 10.12. Injunctive Relief. Granicus is entitled to obtain injunctive relief if Client's use of Granicus Products and Services is in violation of any restrictions set forth in this Agreement. �k` GRANICUS 12/31/2019 RESOLUTION NO. 2022-265 A RESOLUTION OF THE LODI CITY COUNCIL AUTHORIZING THE CITY MANAGER TO EXECUTE AMENDMENT NO. 3 TO THE SERVICE AGREEMENT WITH GRANICUS, LLC, A MINNESOTA COMPANY, TO ADD GRANICUS SOLUTION LEGISTAR FOR AGENDA MANAGEMENT SERVICES WHEREAS, the City entered into a Professional Services Agreement with Granicus, Inc., for services to publish agendas and minutes for Council meetings and boards and commissions on June 18, 2015; Amendment No. 1 on October 8, 2019; and Amendment No. 2 on October 12, 2021 (collectively the "Agreement"); and WHEREAS, the City Clerk's Office requests to amend the Agreement to include, within the scope of services, the installation and subscription of electronic agenda management software system known as Legistar, in the amount of $31,746. NOW, THEREFORE, BE IT RESOLVED that the Lodi City Council does hereby authorize the City Manager to execute Amendment No. 3 to the Service Agreement with Granicus, LLC, a Minnesota Limited Liability Company, for the configuration, installation, and subscription of agenda management program, Legistar, in the amount of $31,746; and BE IT FURTHER RESOLVED, pursuant to Section 6.3q of the City Council Protocol Manual (adopted 11/6/19, Resolution No. 2019-223), the City Attorney is hereby authorized to make minor revisions to the above -referenced document(s) that do not alter the compensation or term, and to make clerical corrections as necessary. Dated: November 2, 2022 I hereby certify that Resolution No. 2022-265 was passed and adopted by the City Council of the City of Lodi in a regular meeting held November 2, 2022 by the following vote: AYES: COUNCIL MEMBERS — Hothi, Khan, Kuehne, Nakanishi, and Mayor Chandler NOES: COUNCIL MEMBERS — None ABSENT: COUNCIL MEMBERS — None ABSTAIN: COUNCIL MEMBERS — None P." -R OLIVIA NASHED City Clerk 2022-265