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HomeMy WebLinkAboutResolutions - No. 2022-267RESOLUTION NO. 2022-267 A RESOLUTION OF THE LODI CITY COUNCIL AUTHORIZING THE CITY MANAGER TO EXECUTE AMENDMENT NO. 1 TO THE PROFESSIONAL SERVICES AGREEMENT WITH BUSINESS RECOVERY SERVICES, INC., OF ALAMEDA, TO PROVIDE LOCKBOX SERVICES FOR PROCESSING UTILITY CHECK PAYMENTS RECEIVED WHEREAS, the City Council approved Resolution No. 2019-190 on September 19, 2019, authorizing an agreement with Business Recovery Services, Inc., for lockbox services that included collecting mail payments, checks processed through the third party's high capacity automated equipment, generating data files to send to the City of Lodi for posting funds deposited each business day before closing, and physical images of each payment and stub/coupon; and WHEREAS, the agreement expired September 30, 2022; and WHEREAS, approximately 5,000 of the 36,000 utility bills that are produced monthly are paid with manual checks that are processed by Customer Service Representatives. About 10% of the checks must be manually entered into the City's software system for various errors and discrepancies and at the end of each business day, all payments must be balanced and prepared for bank deposit; and WHEREAS, this labor intensive process diverts staff time from other tasks, including front-line customer service to the City's residents and businesses and completing other daily department functions; and WHEREAS, utilizing technology, BankUp has provided efficient and effective check processing to the City for the last three years that has freed up staff resources for higher-level customer service tasks; and WHEREAS, staff recommends that the City Council authorize the City Manager to execute Amendment No. 1 to the Professional Services Agreement for lockbox services with Business Recovery Services, Inc., extending the agreement for an additional three years, in the amount of $54,000. NOW, THEREFORE, BE IT RESOLVED that the Lodi City Council does hereby authorize the City Manager to execute Amendment No. 1 to the Professional Services Agreement for lockbox services with Business Recovery Services, Inc., of Alameda, California, thereby extending the term for three years, in the amount of $54,000; and BE IT FURTHER RESOLVED, pursuant to Section 6.3q of the City Council Protocol Manual (adopted 11/6/19, Resolution No. 2019-223), the City Attorney is hereby authorized to make minor revisions to the above -referenced document(s) that do not alter the compensation or term, and to make clerical corrections as necessary. Dated: November 2, 2022 I hereby certify that Resolution No. 2022-267 was passed and adopted by the City Council of the City of Lodi in a regular meeting held November 2, 2022, by the following vote: AYES: COUNCIL MEMBERS — Hothi, Khan, Kuehne, Nakanishi, and Mayor Chandler NOES: COUNCIL MEMBERS — None ABSENT: COUNCIL MEMBERS — None ABSTAIN. COUNCIL MEMBERS — None OLIVIA NASHED City Clerk 2022-267