HomeMy WebLinkAboutResolutions - No. 2022-224RESOLUTION NO. 2022-224
A RESOLUTION OF THE LODI CITY COUNCIL
ADDING ONE CUSTOMER SERVICE REPRESENTATIVE POSITION
IN THE INTERNAL SERVICES DEPARTMENT; AND FURTHER
APROPRIATING FUNDS
WHEREAS, the City of Lodi has experienced historic growth in new residential units the
past five years which has resulted in a significant and substantial increase in new utility
accounts; and
WHEREAS, there has been substantial increase in service demands due to new State
regulations on organic waste and a new program to curb waste overage through charges on
commercial offenders; and
WHEREAS, the Finance Division of the Internal Services Department is staffed with
Customer Service Representatives who provide front counter customer service that includes a
variety of utility account support services, including collections; and
WHEREAS, the Customer Service Representatives have experienced increased
workloads which has impacted the quantity of work and service levels; and
WHEREAS, the addition of one Customer Service Representative will enable staff to
service the utility accounts by providing customer service in-person or over the phone.
NOW, THEREFORE, BE IT RESOLVED that the Lodi City Council does hereby approve
the addition of one Customer Service Representative position in the Internal Services
Department; and
BE IT FURTHER RESOLVED that the Lodi City Council does hereby appropriate funds
in the amount of $67,800 to 10020203.71001 from the General Fund fund balance.
Dated: September 21, 2022
I hereby certify that Resolution No. 2022-224 was passed and adopted by the Lodi City
Council in a regular meeting held September 21, 2022 by the following vote:
AYES: COUNCIL MEMBERS — Hothi, Kuehne, Nakanishi, and Mayor Chandler
NOES: COUNCIL MEMBERS — None
ABSENT: COUNCIL MEMBERS — Khan
ABSTAIN: COUNCIL MEMBERS — None
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OLIVIA NASHED
City Clerk
2022-224