HomeMy WebLinkAboutResolutions - No. 2022-236RESOLUTION NO. 2022-236
A RESOLUTION OF THE LODI CITY COUNCIL AUTHORIZING THE
CITY MANAGER TO EXECUTE CONFIRMATION NO. 0269 UNDER
NORTHERN CALIFORNIA POWER AGENCY SUPPORT SERVICES
PROGRAM AGREEMENT FOR AFTER HOURS ANSWERING AND DISPATCH
SERVICES FOR ELECTRIC UTILITY AND PUBLIC WORKS DEPARTMENTS
WHEREAS, in March 2020, the City Council authorized Lodi Electric Utility (LEU) and
Public Works (PW) to contract with NCPA through their Support Services Program Agreement
(SSPA) and use the services of Cooperative Response Center, Inc. (CRC) to provide after
hours answering and dispatch services; and
WHEREAS, authorized by Resolution 2016-162, the SSPA with NCPA provides an
opportunity for Lodi to use pre -approved vendors and contracts for services by executing a
Confirmation for those specific services; and
WHEREAS, all funds under the existing Confirmation for CRC's services approved in
2020 are expected to run out by the end of September 2022 and staff are therefore requesting
to renew the agreement with CRC through NCPA for a period of three years; and
WHEREAS, CRC is a nationwide, cooperatively owned and operated, 24/7 contact
center and answering service provider who specializes in utilities, including around-the-clock
dispatch and customer care and they currently serve over 500 members in 47 states,
representing over 10 million consumers; and
WHEREAS, estimated annual cost for these services is approximately $84,000, not
including NCPA administrative fees. Actual costs could be higher depending on call volume and
number of after hours emergencies. Costs for these services are shared by LEU and PW.
NOW, THEREFORE, BE IT RESOLVED, that the Lodi City Council does hereby
authorize the City Manager to execute Confirmation No. 0269 under the Northern California
Power Agency (NCPA) Support Services Program Agreement for after hours answering and
dispatch services for the Electric Utility and Public Works Departments for a period of three
years in an amount not to exceed $281,460.
BE IT FURTHER RESOLVED, pursuant to Section 6.3q of the City Council Protocol
Manual (Res. No. 2019-223), the City Attorney is hereby authorized to make minor revisions to
the above -referenced document(s) that do not alter the compensation or term, and to make
clerical corrections as necessary.
Dated: October 5, 2022
I hereby certify that Resolution No. 2022-236 was passed and adopted by the City
Council of the City of Lodi in a regular meeting held October 5, 2022 by the following votes:
AYES: COUNCIL MEMBERS — Hothi, Khan, Kuehne, Nakanishi, and
Mayor Chandler
NOES: COUNCIL MEMBERS — None
ABSENT: COUNCIL MEMBERS — None
ABSTAIN: COUNCIL MEMBERS — None
OLIVIA NASHED
City Clerk
2022-236