HomeMy WebLinkAboutResolutions - No. 2022-137RESOLUTION NO. 2022-137
A RESOLUTION OF THE LODI CITY COUNCIL AUTHORIZING THE
CITY MANAGER TO EXECUTE A PROFESSIONAL SERVICES AGREEMENT
WITH MILSOFT UTILITY SOLUTIONS, OF ABILENE, TEXAS, FOR
IVR HOSTED MONTHLY SUBSCRIPTION; AND FURTHER APPROVING
AUTOMATIC ANNUAL RENEWALS
WHEREAS, on June 19, 2019, City Council authorized Lodi Electric Utility (LEU) to
implement a new Outage Management System (OMS) to help pinpoint outage locations, facilitate
dispatch of crews, and allow customers to stay informed with outage updates; and
WHEREAS, Interactive Voice Response (IVR) is a subset of OMS that provides utility
customers the ability to report outages through a variety of means; and
WHEREAS, IVR has been very useful in taking automated outage calls and keeping
customers informed on outage updates since execution of the Agreement; and
WHEREAS, staff recommends that City Council authorize the City Manager to execute a
Professional Services Agreement and automatic annual renewal thereafter of the IVR hosted
monthly subscription service; and
WHEREAS, under the terms of the Agreement, LEU will have the ability to terminate the
Agreement with written notice prior to the next contract year.
NOW, THEREFORE, BE IT RESOLVED that Lodi City Council does hereby authorize the
City Manager to execute a Professional Services Agreement with Milsoft Utility Solutions, of
Abilene, Texas, for a two-year renewal and automatic annual renewal thereafter of IVR Hosted
Monthly Subscription and Support in an amount not to exceed $40,000 per year; and
BE IT FURTHER RESOLVED, pursuant to Section 6.3q of the City Council Protocol
Manual (Res. No. 2019-223), the City Attorney is hereby authorized to make minor revisions to
the above -referenced document(s) that do not alter the compensation or term, and to make
clerical corrections as necessary.
Dated: June 1, 2022
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I hereby certify that Resolution No. 2022-137 was passed and adopted by the City Council
of the City of Lodi in a regular meeting held on June 1, 2022 by the following vote:
AYES: COUNCIL MEMBERS — Hothi, Khan, and Kuehne
NOES: COUNCIL MEMBERS — None
ABSENT: COUNCIL MEMBERS — Nakanishi and Chandler
ABSTAIN: COUNCIL MEMBERS — None
OLIVIA NASHED
City Clerk
2022-137