HomeMy WebLinkAboutAgenda Report - December 2, 2020 C-07AGENDAITEM Com7
&Q% CITY OF LODI
COUNCIL COMMUNICATION
TM
AGENDA TITLE: Adopt Resolution Approving the Purchase of Additional Training Licenses from
KnowBe4, Inc., of Clearwater, Florida for Security Awareness Training and
Simulated Phishing Platform ($4,026.11)
MEETING DATE: December 2, 2020
PREPARED BY: Information Technology Manager
RECOMMENDED ACTION: Adopt resolution approving the purchase of additional training
licenses with KnowBe4 Inc., of Clearwater, Florida, for
security awareness training and simulated phishing platform
($4,026.11)
BACKGROUND INFORMATION: The City has experienced an increase in attacks on the network by
misleading employees into downloading an invasive application or
entering his/her password into an illicit website. This practice of
emailing City employees with hidden viruses and harmful links is called Phishing. Phishing is the
fraudulent practice of sending emails purporting to be from reputable companies in order to induce
individuals to reveal personal information, such as passwords and credit card numbers. The City's
security is everyone's responsibility. Educating employees to identify an illegitimate email is the best
defense against future Phishing attacks.
On December 4, 2019, the City Manager approved the purchase of a three year self-administered
training program for cyber -security awareness ($19,991.23). This covered training for up to 400 City
staff. Since the launch of the program, the City has expanded the training to include part-time staff and
contractors that work for the City and have City issued email accounts. In order to add additional users
to the system, the City must purchase additional licenses from KnowBe4 Inc.
KnowBe4 offers integrated security awareness training and simulated Phishing platform with the goal of
educating the end-user on how to identify a Phishing attack. KnowBe4 uses training content that is
designed to be interactive for the user. Many of the methods include videos, games, posters and new
letters. I.T. staff will be able to schedule regular Phishing security tests using predesigned templates
form KnowBe4. Staff will be able to view the results of these test, identify those employees that failed,
and customize the training resource for that City employee.
Staff is recommending purchasing an additional 100 licenses at a cost of $4,026.11. Allowing for the
expansion of cyber -security awareness training to all users on the City network. This brings the three
year agreement purchase to a total of $24,017.34.
APPROVE
FISCAL IMPACT: Cyber security is the responsibility of all employees. Funding for this
service is provided through the Cybersecurity grant from the State of
California.
FUNDING AVAILABLE: 21620400.77020
Oftm4j� xv�p,
Andrew Keys
Deputy City Manager
Attachments
cc
RESOLUTION NO. 2020-281
A RESOLUTION OF THE LODI CITY COUNCIL APPROVING THE
PURCHASE OF ADDITIONAL TRAINING LICENSES FROM
KNOWBE4, INC., OF CLEARWATER, FLORIDA, FOR SECURITY
AWARENESS TRAINING AND SIMULATED PHISHING PLATFORM
WHEREAS, the City has experienced an increase of Phishing attacks through emails to
City employees; and
WHEREAS, City employees need to be trained to be able to identify illegitimate emails
that are designed to induce individuals to reveal personal information like passwords; and
WHEREAS, KnowBe4 offers security awareness training and simulated Phishing
campaigns to educate City employees to identify Phishing attempts; and
WHEREAS, on December 4, 2019, the City Manager approved the purchase of a
three-year self-administered training program for cyber -security awareness, in the amount of
$19,991.23. This covered training for up to 400 City staff. Since the launch of the program, the
City has expanded the training to include part-time staff and contractors that work for the City
and have City -issued email accounts. In order to add additional users to the system, the City
must purchase additional licenses from KnowBe4, Inc.; and
WHEREAS, staff recommends purchasing an additional 100 licenses in the amount of
$4,026.11, allowing for the expansion of cyber -security awareness training to all users on the
City network.
NOW, THEREFORE, BE IT RESOLVED that the Lodi City Council does hereby approve
the purchase of 100 additional training licenses from KnowBe4, Inc., of Clearwater, Florida, in
the amount of $4,026.11, increasing the total amount of the three-year agreement to an amount
not to exceed $24,017.34.
Dated: December 2, 2020
I hereby certify that Resolution No. 2020-281 was passed and adopted by the City Council
of the City of Lodi in a regular meeting held December 2, 2020 by the following votes:
AYES: COUNCIL MEMBERS — Chandler, Nakanishi, and Mayor Kuehne
NOES: COUNCIL MEMBERS — None
ABSENT: COUNCIL MEMBERS — Mounce
ABSTAIN: COUNCIL MEMBERS — None
�ENNIFEA%USMIR
City Clerk
2020-281