HomeMy WebLinkAboutAgenda Report - November 20, 2019 C-18c-|8
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AGENDA TITLE:Adopt Resolution Authorizing City Manager to Execute Agreement for Purchase
and lnstallation of a New Public Safety Solution System from Zuercher
Technologies LLC, a Central Square Company, which will Replace the Lodi Police
Department's Existing Superion System and Appropriate Funds ($450,000)
MEET¡NG DATE: November 20,2019
PREPARED BY: Chief of Police
REGOMMENDED AGTION: Adopt resolution authorizing City Manager to execute agreement for
purchase and installation of a new public safety solution system
from Zuercher Technologies LLC a Central Square Company, which
will replace the Lodi Police Department's existing Superion System and appropriate funds in the amount
of $450,000.
BACKGROUND INFORMATION: ln 2008 the Lodi Police Department purchased a public safety
solution system provided by Sungard OSSI. ln the course of Lodi
Police Department's use this software company sold a few times
and is currently known as Superion, LLC a CentralSquare Company. This system includes our Computer
Aided Dispatch (CAD), Records Management, Field Reporting, and Mobile Computing modules. During
the last eleven years Sungaurd has been a frustration to end users and since being acquired by
CentralSquare they have decided to no longer allocate resources into improving the system. Lost data,
duplicate work, poor workflow and inability to retrieve data are just a few of the ongoing problems.
ln addition to our internal problems and frustrations our 2017 POST (Peace Officer Basic Training)
Organization Audit and 2018 lndependent OrganizationalAssessment both noted problems with our
current system. The POST audit highlighted that the Field Reporting portal of Superion is inadequate,
specifically stating, "ln aggregate, POST believes that the Lodi Police Department could potentially
realize important efficiency savings through the combined reduction in report writing time and reductions
in calls for service. Therefore, POST consultants consider the implementation of a new report writing
system as a high priority for the agency". And in the independent audit efficiency was also criticized
about the current system saying, "The Lodi Police Department's records management and dispatch
system does not meet the needs of the department. The current system is not time efficient when
compared to other law enforcement dispatch and records management systems".
Due to the ongoing frustrations validated by the audit results, the department has examined a number of
public safety solution system alternatives, most of which we discovered were either cost prohibitive or did
not meet our specific organizational needs. A committee consisting of Records, Dispatch, Property,
Patrol and Crime Analysis users researched and examined software systems from Tyler Technologies,
Spillman owned by Motorola, RIMS owned by Sunridge Systems, and Zuercher owned by
CentralSquare. Each vendor provided the committee live demonstrations from each vendor focusing on
specific workflow issues in each user group. The products were narrowed to RIMS and Zuercher and
each company provided an additional, condensed demo for an expanded audience. The committee also
made onsite visits with RIMS and Zuercher Agencies to evaluate the products in use and speak to
AGENDA ITEM
ÏM
APPROVED
Manager
Adopt Resolution Authorizing City Manager to Execute Agreement for Purchase and lnstallation of a New Public
Safety Solution System from Zuercher Technologies LLC a Central Square Company, which will Replace the Lodi
Police Department's Existing Superion System and Appropriate Funds ($450,000)
November 20,2019
Page Two
customers about their experience. ln the end the committee decided that the Zuercher product is the
best for the Lodi Police Department.
Zuercher meets our needs in the computer aided dispatching (CAD), records management, field
reporting and mobile reporting areas, but also provides a number of other capabilities that will enhance
efficiency such as; the one database solution reduces or eliminates redundant work and the hosted
solution where servers are supplied and monitored in real time by CentralSquare. Our data is
continuously backed up remotely minimizing any potential loss. The Zuercher system was also
universally liked by the agency users during the onsite visit and there was unanimous support by all
users on the final evaluation committee. Lastly, the pricing offered by Zuercher was significantly lower
than RIMS. Zuercher is a "sister" product to our current Superion program, so the parent company,
Central Square, is offering an approximate 50% discount.
Lodi Municipal Code Section 3.20.070 authorizes dispensing with bids for purchases of supplies,
services, or equipment when it is in the best interest of the City to do so.
The five-year contract costs are indicated below:
Cost Accounts
Year I Hardware, Subscription & Maintenance
$450,000.00 21399000.77020
$ 41,231.00 1 0332000.72306
Added Tax $ 9,097.94 1 0332000.72306
Subscriptions
Year 2 - 20121 $ 56,275.00 10031004.72450
Year 3 - 21122 $ 59,008.00 10031004.72450
Year 4 - 22123 $ 62,043.00 10031004.72450
Year 5 - 23124 $ 65.145.00 10031004.72450
Maintenance & Support
Year 2 - 20121 $ 64,570.00 10031004.72450
Year 3 - 21122 $ 67,799.00 10031004.72450
Year 4 - 22123 $ 71,188.00 10031004.72450
Year 5 - 24125 $ 74,748.00 10031004.72450
Grand Total $1,021.104.94
FISCAL IMPACT:The total cost of the contract is $1 ,021,104.94 over the next five fiscal
years.
$450,000 is requested to be appropriated from the fund balance of the
481913 COPS Grant fund (21399000). The remaining $49,916.44 needed
for Year 1 is currently programed in the Police Department FY 20 operating
budget. Subsequent fiscal years budgets will also include the above stated
costs.
FUNDING AVAILABLE
Adopt Resolution Authorizing the Purchase and lnstallation of a New Public Safety Solution System from Zuercher
Technologies LLC a Central Square Company, which will Replace the Lodi Police Department's existing Superion
System and Appropriate Funds ($1,020,692.44)
November 20,2019
Page Two
CMþl
Andrew Keys
Deputy City
/6u
Tod Patterson
Chief of Police
nternal Services Director