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HomeMy WebLinkAboutAgenda Report - September 4, 2019 C-05AGENDA ITEM c-5 Crrv on Lour C ouNcIr C oivrMUNrcATroN TM AGENDA TITLE: MEET| NG DATE: September 4,2019 PREPARED BY: lnformation Technology Manager Adopt Resolution Authorizing City Managerto Rescind Resolution No. 2019-86 and Purchase Rubrik Data Backup Appliance and Cloud Management from ePlus Technology, lnc., of Rocklin, to Upgrade the City's Data Backup Services ($148,847.59) RECOMMENDED ACTION Adopt resolution authorizing City Manager to rescind Resolution 2019-86 and purchase of Rubrik data backup appliance and cloud management from ePlus Technology, lnc., of Rocklin, to upgrade the City's data backup services ($148,847.59.) BACKGROUND INFORMATION: The City is reliant on a functioning network of backup systems to prevent the loss of City data during disaster recovery. The backup system is designed to recover from "catastrophic loss," meaning complete destruction of an application server or data storage device due to cyber-attack or system failure. lt also protects against loss of data due to hardware failures within the City's data center. Data backups can also protect against the loss of data due to human error. The current data backup system is at its end of life and is longer supported by the manufacture. Staff is unable to get technical support or updates for the software. The system also has limited functionality for cloud backups for offsite storage. Staff evaluated four solutions on the market that are compatible with the City's Dell storage area network (SAN) and Dell FS8600 file server appliance. These solutions were judged against the following criteria:. On-premise Disk-to-Disk with cloud connectivity for offsite storage. nbility to support Microsoft Hyper-V virtual environment for snapshot backups. Ability to perform on{he-fly granular restore. Single administration interface system management. Cloud disaster recovery integration and be cloud vendor agnostic. Ability to recreate servers in the cloud environment in the event of on-premise hardware failure Staff had originally suggested purchasing CommVault HyperScale Appliance in Resolution 2019-86. lt was only after the resolution was passed that staff was presented with an opportunity to view a demonstration of a different back up system that was not part of the original search. The Rubrik system offered a better interface for management and recovery that was less complex than CommVault. Staff then visited the l.T. staff at the City of Stockton for a demonstration of how Stockton uses Rubrik to secure backups and restore. After viewing how City of Stockton uses Rubrik, staff recommended that we move fonuard with purchasing Rubrik. Rubrik in turn also offered a lower price point. APPROVED: Manager Adopt Resolution Authorizing City Manager to Rescind Resolution No. 2019-86 and Purchase Rubrik Data Backup Appliance and Cloud Management from ePlus Technology, lnc., of Rocklin, to Upgrade the City's Data Backup Services ($148,847.59) September 4,2019 Page 2 of 2 Staff suggests purchasing Rubrik Appliance from ePlus Technology. This system met requirements and functionality needed in a backup solution. Rubrik offered the most simplified interface for administration, lessening the need for in depth training on a proprietary system. Rubrik offers a three-year subscription and support that includes a software suite that aides in cloud management for the storage of the City's back-ups offsite in the cloud. Rubrik was recommended by l.T. staff from City of Stockton and University of the Pacific. FISGAL IMPACT:A functioning data backup system is critical to City operations. A data backup system prevents the loss of critical data used to collect income, pay debtors and operate payroll. Without a properly operating backup system, the City would not be able to recover from a cyber-attack, hardware failure, human error or natural disaster. FUND| NG AVAILABLE: Fiscal Year 2019/20 account number 40299000.77020 Andrew Keys Deputy City Manager/lnternal Services Director Benja mtn Bue er I nformation Technology Manager Disaster Recovery Backup Solutions Price Rubrik 3 vear subscription $148.847.59 Commvault HyperScale Appliance 3 year subscription $222,505.74 Dell EMC 3 year support $218,800.00 Netvault 3 year support $208,327.54 Quote:22383597_6408 Quote Date:7/31/2019 Terms:Net 30 Expiration:8/30/2019 Customer:City of Lodi Attention: Bill To/Ship To: Item Qty Part Number Description Unit Cost Ext. Cost Rubrik 6408 - 3 Years Support 1 1 RBK- R6408S- HW-01 r6408s Appliance, 4-node, 96TB raw HDD, 1.6TB SSD, SFP+ NIC $21,041.80 $21,041.80 2 1 RBK-GO- FNDN- R6408 One (1) month of Rubrik Go Foundation Edition for r6408, incl. RCDM, Polaris GPS, CloudOut, 20 instances/VMs of cloud native protection and Premium Support, subscription prepay $103,534.38 $103,534.38 3 1 RBK-SVC- PREM-HW Premium Support for hardware, prepay $8,206.30 $8,206.30 4 1 RBK-CLON- UNL-FNDN One (1) month of CloudOn Unlimited add- on to Foundation, incl. Premium Support, subscription prepay $8,972.98 $8,972.98 5 1 RBK- INSTALL Rubrik Installation and Configuration Services, incl. travel and expense $5,056.18 $5,056.18 SUB TOTAL:$146,811.64 EST S&H:$300.00 EST TAX (+S&H):$1,735.95 Grand Total:$148,847.59 Authorization Acceptance and Date PO / Reference Number Print Name Title Thank you for your inquiry. Please note the following about this quotation: It will expire on the date stated above. Unless freight amount is indicated, or is zero, freight will be added to the invoice. Unless Bill-To company is exempt from Sales Tax, it will be added to the invoice. Extended Warranties and Professional Services are available. Prepared For You By: * Shipping and Tax are only an estimate. Final costs will appear on the Invoice. By placing an order with ePlus for products or services you agree to comply with the Terms and Conditions for Purchasing Products and Services located at http://www.eplus.com/terms-and-conditions/Pages/Products- Services-Terms-and-Conditions.aspx (the "Order Terms"). Unless there is a separate written agreement signed on behalf of both you and ePlus by a duly authorized officer, the Order Terms shall be the only terms and conditions applicable to transactions between you and ePlus, and no additional or contrary terms referenced in a purchase order, document, or electronic communication shall apply. In no event shall ePlus performance under a purchase order be deemed to constitute acceptance of any terms and conditions set forth therein. Brittani Neff Account Executive ePlus Technology, Inc 233 Technology Way, Suite 5 Rocklin, CA 95765 (916) 897-4667 (Cell) (916) 251-3953 (Office) brneff@eplus.com Sabrina S. Jordan Inside Sales Representative ePlus Headquarters 13595 Dulles Technology Drive Herndon, VA 20171-3413 949.930.7366 (Direct) sabrina.jordan@eplus.com FEID # : 54-1904151 RESELLER PERMIT #: 97-955982 Page 1 of 2 EXHIBIT A / B Item Qty Part Number Description Unit Cost Ext. Cost This quotation is confidential for your internal use only. This is a solicitation for an offer and is subject to credit approval. No contract is formed unless a purchase order or other offer is received and accepted by our office. If you accept this quotation with the intent to have your chosen leasing company to pay the costs directly, please note that if the Lessor does not pay ePlus for any reason, you will be responsible for payment to ePlus. Page 2 of 2 RESOLUTTON NO. 2019-177 A RESOLUTION OF THE LODI CITY COUNCIL RESCINDING RESOLUTION NO. 2019-86 AND AUTHORIZ¡NG THE C¡TY MANAGER TO PURCHASE RUBRIK DATA BACKUP APPLIANCE AND CLOUD MANAGEMENT, WITH THREE-YEAR SUPPORT AGREEMENT, FROM EPLUS TECHNOLOGY, INC., OF ROCKLIN, TO REPLACE CURRENT BACKUP SYSTEM WHEREAS, the City is reliant on a functioning backup service to prevent the loss of City data during disaster recovery; and WHEREAS, the current backup system is at its end of life and is no longer supported by the manufacturer; and WHEREAS, four backup solutions compatible with the City's storage area network and Dell FS8600 file server appliance were reviewed by lnformation Technology staff: Total System Price $148,847.59 $222,505.74 $218,800.00 9208,327.54 Disaster Recovery Backup Solution Rubrik Commvault HyperScale Appliance Dell EMC Netvault 3 years support 3 years support 3 years support 3 years support WHEREAS, staff recommends that the City Council approve the purchase of the Rubrik appliance because the system meets the City's requirements and functionality needed in a backup solution; and WHEREAS, staff originally suggested purchasing CommVault HyperScale Appliance, which was approved by Council through Resolution No. 2019-86; however, the Rubrik system offers a better interface for management and recovery that is less complex; and WHEREAS, staff recommends rescinding Resolution No. 2019-86 and authorizing the City Manager to purchase the Rubrik data backup appliance and cloud management, with three-year support agreement, from ePlus Technology, lnc,, of Rocklin, in the amount of $148,847.59. NOW, THEREFORE, BE lT RESOLVED that the Lodi City Council does hereby rescind Resolution No. 2019-86; and BE lT FURTHER RESOLVED that the Lodi City Council does hereby authorize the City Manager to purchase the Rubrik data backup appliance and cloud management, with a three-year support agreement, from ePlus Technology, lnc., of Rocklin, California, in the amount of $148,847.59. Dated: September4,2019 I hereby certify that Resolution No. 2019-177 was passed and adopted by the City Council of the City of Lodi in a regular meeting held September 4, 2019, by the following vote: AYES: COUNCIL MEMBERS - Johnson, Kuehne, Mounce, Nakanishi, and Mayor Chandler NOES: COUNCIL MEMBERS - None ABSENT: COUNCIL MEMBERS - None ABSTAIN: COUNCIL MEMBERS - None IFER c 2019-177 Clerk LO