HomeMy WebLinkAboutResolutions - No. 2019-49RESOLUTION NO. 2019-49
A RESOLUTION OF THE LODI CITY COUNCIL AUTHORIZING
THE CITY MANAGER TO PURCHASE SERVICE DESK PLUS
SOFTWARE LICENSE FROM ZOHO CORPORATION, OF
PLEASANTON, FOR OPERATION OF THE INFORMATION
TECHNOLOGY HELP DESK TICKET TRACKING SYSTEM
WHEREAS, the City of Lodi Information Technology division is reliant on a functioning
service ticket tracking system to manage open requests for service; and
WHEREAS, Information Technology staff uses the service ticket tracking system to
document changes and upgrades to all enterprise systems as required by financial auditors;
and
WHEREAS, Information Technology staff uses the service ticket tracking system to
manage inventory of City assets related to the computers, computer peripherals, mobile
devices, and network equipment; and
WHEREAS, staff recommends that the City Council approve the purchase of the
three-year software license from Zoho Corporation for the onetime purchase amount of
$28,480.50.
NOW, THEREFORE, BE IT RESOLVED that the Lodi City Council does hereby
authorize the City Manager to purchase a three-year software license for Service Desk Plus
from Zoho Corporation, of Pleasanton, California, in the amount of $28,480.50.
Dated: April 17, 2019
I hereby certify that Resolution No. 2019-49 was passed and adopted by the City
Council of the City of Lodi in a regular meeting held April 17, 2019, by the following vote:
AYES: COUNCIL MEMBERS — Johnson, Kuehne, Mounce, Nakanishi, and
Mayor Chandler
NOES: COUNCIL MEMBERS — None
ABSENT: COUNCIL MEMBERS — None
ABSTAIN: COUNCIL MEMBERS — None
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NIFER IIYI!:`FERRAIOLO
City Clerk
2019-49