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HomeMy WebLinkAboutMinutes - April 11, 2017 SSLODI CITY COUNCIL SHIRTSLEEVE SESSION CARNEGIE FORUM, 305 WEST PINE STREET TUESDAY, APRIL 11, 2017 A. Roll Call by City Clerk An Informal Informational Meeting ("Shirtsleeve" Session) of the Lodi City Council was held Tuesday, April 11, 2017, commencing at 7:05 a.m. Present: Council Member Chandler, Council Member Johnson, Mayor Pro Tempore Nakanishi, and Mayor Kuehne Absent: Council Member Mounce Also Present: City Manager Schwabauer, City Attorney Magdich, and City Clerk Ferraiolo B. Topic(s) B-1 Update from the Lodi Senior Citizens Commission (PRCS) Terri Whitmire with the Lodi Senior Citizens Commission introduced fellow Commissioners Pat Hill, Julie Whiteley, and Susan Crosby, as well as Kevin Attride with Lodi Memorial Hospital and Pat Patrick, President/CEO of the Lodi District Chamber of Commerce. Ms. Whitmire stated that, in response to the Mayor's directive in 2015, the Senior Commission conducted research on seniors' needs and is now presenting its findings. Ms. Whiteley provided a PowerPoint presentation regarding Lodi Aging Information and Assistance Resource - 2018 Proposal. Specific topics of discussion included purpose of Lodi Senior Citizens Commission, age -friendly survey results, perceived needs of the community, Ripon Senior Center, Lolly Hansen Senior Center in Tracy, Manteca Senior Center, proposal, and commitment from Lodi Senior Citizens Commission. In response to Council Member Johnson, Ms. Whiteley stated that the definition of "affordable" in the survey was left open to perception; however, most of the questions on the survey included space for comments where some demonstrated their interpretation of the questions and how they felt. Mr. Patrick provided a PowerPoint slide regarding local business support and presented a handout on Lodi's White and Hispanic age distribution in 2010 and estimations going forward to the years 2020 and 2030. In response to Mayor Pro Tempore Nakanishi, Mr. Patrick confirmed that the median income of Lodi citizens is $49,000 per household and stated the retail sales tax number coming into the City will decrease going forward because retired individuals tend to spend less than when they were working yet the aging population is steadily increasing. In response to Mayor Kuehne, Mr. Patrick stated that the Chamber of Commerce has a Vision Action Team (VAT) dedicated to this issue and that the generation of individuals who are caring for aging parents while raising children will have an increased economic burden that will result in a loss of productivity in billions of dollars across all industries. He stated seniors are 20 percent of the population going forward and the VAT is working with businesses to get wellness programs into the workforce before the Baby Boomers reach that age because healthy living diminishes the likelihood of heart disease, obesity, and diabetes. He stated the Chamber is working community- wide on that VAT, as well as trying to bring young families and job creators into the community. Mr. Attride provided a PowerPoint slide regarding Lodi Health support and stressed the importance of partnering together to meet the medical and social needs of seniors and advocated 1 the need for a senior resource and referral center. In response to Mayor Pro Tempore Nakanishi, Mr. Attride stated that, although there are other community efforts that support senior services, he was only aware of two senior centers in Lodi: LOEL Center and Lodi Adventist Health's Adult Day Care Program. The hospital is interested in collaborating with other entities that want to help seniors, including the faith community, but he was uncertain of any not-for-profit organizations working toward this effort. Mr. Attride stated the hospital has its own budget difficulties and it experienced challenges during a recent transition, but it does try to fund programs when it can, including grant funding, and is always on the lookout for collaborative opportunities with community members, groups, and organizations. Ms. Whitmire confirmed that the Adult Day Care Program and LOEL Center are the only two entities in San Joaquin County that offer senior services, adding that LOEL is primarily for independent, active seniors who do not require supervision, while the Adult Day Care Program is for seniors who need assistance with supervised care. She stated there are a couple of assisted living facilities in Stockton that have an adult day care component, but they are expensive programs. In response to Mayor Pro Tempore Nakanishi, Ms. Whitmire stated that, if the hospital charged what it costs to run the Adult Day Care facility, participants would be unable to afford the program. Most participants live on $800 a month, and she stated the Program offers a $2,800 scholarship each year for those who cannot afford the program. In response to Mayor Pro Tempore Nakanishi, Ms. Whiteley stated that Ripon funds its senior center with city support and a paid part-time supervisor. In further response, Parks, Recreation, and Cultural Services Director Jeff Hood stated that, in the past, the City operated the senior center with a full-time Recreation Manager at roughly $100,000 to $115,000 a year. He estimated that Ripon likely spends an estimated $28,000 a year to fund its part-time position. In response to Mayor Pro Tempore Nakanishi, Mr. Hood stated that, if Council directs the Department to operate a senior center, it will do as directed; however, he reported that the Department has increased recreational opportunities and programming to include instructional swimming programs at the pool, Bingo, the new Walk with Ease Program for people with arthritis, yoga, dancing, art classes, and many other programs. He added that the City is looking to improve its website and there will be opportunities to provide greater information on the site once it is launched. In response to Mayor Kuehne, Mr. Hood stated that the half -mile walking trail around Hutchins Street Square is complete and the Walk with Ease Program, which is a six-week walking session, recently kicked -off. He stated the feedback on the Program has been positive and he expects attendance to grow as future sessions begin. In further response, Mr. Hood stated staff is researching programs and activities for all residents, but there are budget restrictions facing the Department, as well as the need to ensure cost recovery. City Manager Schwabauer stated that staff is currently in the process of building the budget for next year, but the challenge is that there are more demands than there are resources. This is the first year in a series of seven of inclining costs that far exceed revenue. Despite the revenue growth in sales tax, property tax, and Community Facilities District resources, growth in non -discretionary employee expenses are increasing. The City is not offering pay raises, has held off hiring certain positions, and is sharing positions between departments, but the California Public Employees Retirement System (Cal - PERS) expenses are increasing exponentially faster than revenue. He stated in seven years the City will pay more to Cal -PERS than it does in payroll. Mr. Schwabauer stated that many departments, such as Parks and Recreation and the Library, are suffering because the City must make cuts to meet the budget. He agreed there is no question more resources can be applied to any need the Council wants, but to do so, resources will have to be taken from elsewhere. There is no revenue source to apply to this problem. He stated he hoped to use the $130,000 previously allocated to the Lodi Visitors Center as a new revenue stream, but it will be used to address the deficit. In further response to Mayor Kuehne, Mr. Schwabauer summarized that to date the City has funded many senior -related items including several capital projects at LOEL Center - kitchen remodel, gardens, parking lot; $1 million for the Hutchins Street Square pool; investment in the 2 Meals on Wheels Program for fresh, not frozen, meals; $2 million for the Tienda affordable housing project; new walking program; and walking trails at Lodi Lake and area parks. In response to Council Member Chandler, Library Services Director Dean Gualco stated that the Library would be pleased to have the older generation visit the Library and is open to any ideas for programs or activities. He added there is plenty of space at the Library for events or meetings. Council Member Johnson stated that the County finally came together in a collaborative manner to address homeless needs and suggested senior -related agencies within the County collaborate to ensure senior services are addressed. Ms. Whitmire responded that the San Joaquin County Human Services Agency has programs for helping people fill out Medicaid forms and are willing to partner with other agencies, but they need a place to set up their services. There are other services, such as HICAP for health insurance issues and El Concilio for legal services, also willing to collaborate, but they have no place from which to operate. Hutchins Street Square used to have a senior resource and referral center, but it was eliminated. Ms. Whitmire stated she still receives at least 100 calls a year from families seeking help. Council Member Johnson questioned if there was space at Hutchins Street Square that could be utilized by these agencies to offer services a couple times a week for Lodi residents. Ms. Whitmire stated the former senior center is now the Holz Room and there are four office spaces, but some are being used as storage. Mr. Hood stated the rooms are currently rented out for revenue, but it could turn aside renters to offer space for those services. Mr. Gualco offered the Library's rooms as well. Mayor Pro Tempore Nakanishi questioned whether funds can be transferred from elsewhere to meet the demand of the increasing aging population, to which Mr. Hood stated that he anticipates reducing services to youth sports. In response to Mayor Pro Tempore Nakanishi, former Community Center Director Charlene Lange provided history on the senior center, stating that Mr. Holz bequeathed money to Hutchins Street Square and LOEL Center for the purpose of helping seniors. The LOEL Center's primary focus is social in nature, while the Square's focus was on senior day care, which was staffed by the City, as well as the therapeutic pool for senior rehabilitation. With regard to funding programs, she suggested they are not funded through leadership but through cheerleading and volunteers. Ms. Lange stated the Square had a vibrant senior center in the 1990s with outside agencies participating all day long and stressed the need to provide those services once again in a singular place. Mayor Pro Tempore Nakanishi stated that his direction would be to put more resources toward seniors, but he was uncertain how to accomplish that fiscally. He suggested utilizing the LOEL Center, to which Ms. Whitmire stated the LOEL Center is primarily a social organization. She stated that most of the callers into LOEL are forwarded to the Department of Aging and Referral Center or the Library and the Center is already at maximum capacity. Jennifer Winn, Recreation Manager and liaison to the Lodi Senior Citizens Commission, stated that she previously managed the senior resource and referral center at Hutchins Street Square and that her phone line was attached to the center. She stated she still receives senior -related calls on a regular basis and continues to provide information. B-2 Receive Presentation Regarding Contracted Parking Citation Services (PD) Sergeant Eric VerSteeg of the Lodi Police Department provided a PowerPoint presentation regarding citation processing vendor review. Specific topics of discussion included background, vendor selection process, vendors reviewed, reports and statistics, cost analysis, and citation revenue per year. In response to Mayor Kuehne, Sergeant VerSteeg stated that the primary focus of the parking assistants is the downtown area, but they also monitor stores, apartment complexes, and parking in front of hydrants. He further responded that the Turbo Data program would work with parking meters and it would also handle citations relating to disabled parking, parking outside of a stall, and issues unrelated to timed parking. To process tickets and mail notices in house would cost 3 the City double. Sergeant VerSteeg stated that the current company, Enforcement Technologies, notified the City in October that it would no longer provide service as of June 30, 2017; therefore, the City is seeking a new company to provide the service. In response to Mayor Pro Tempore Nakanishi, City Manager Schwabauer stated the new system would utilize a handheld device to issue tickets and computerize the entire process; whereas, the current process is to handwrite tickets and uploaded them into the system. Sergeant VerSteeg added that the new system can handle both computerized tickets issued by the device, as well as handwritten tickets, because some officers write tickets while in the field. In further response, Sergeant VerSteeg stated the program will cost $2,200 a year after initial set up and equipment and it is anticipated revenue from citations will increase as well. Additionally, the new software will include clear photographs of violations, which will make it more difficult for offenders to refute a ticket. Further, Mr. Schwabauer stated this program will provide two devices for meter enforcement staff and, when they are not on duty, police officers can use them in the field while doing traffic enforcement, special assignments, or while patrolling the downtown area. C. Comments by Public on Non -Agenda Items Alex Aliferis recommended the published writings of worldwide economist Harry Dent who has conducted analysis that indicates the aging population is not only effecting California, but the entire world. He reported he will be attending a conference next week in Sacramento on pension reform, adding that he sees no interest or political will in the State legislature to take on the issue and he believes it may be ultimately addressed through the initiative process. Mr. Aliferis stated he believes the legislature would only act once 100 cities go bankrupt and that many cities are already on the brink of doing so. D. Adjournment No action was taken by the City Council. The meeting was adjourned at 8:22 a.m. ATTEST: Jennifer M. Ferraiolo City Clerk 4 TM CITY OF LODI COUNCIL COMMUNICATION AGENDA ITEM AGENDA TITLE: Update from the Lodi Senior Citizens Commission MEETING DATE: April 11, 2017 PREPARED BY: Parks, Recreation, and Cultural Services Director RECOMMENDED ACTION: Receive update from Lodi Senior Citizens Commission. BACKGROUND INFORMATION. The Lodi Senior Citizens Commission would like to give an update on results of the age -friendly community survey it conducted and a proposal for an information and assistance resource program. FISCAL IMPACT: Not applicable. FUNDING AVAILABLE: Not applicable. Prepared by Jennifer Winn JH/JW:tI cc: City Attorney APPROVED: Jeff H Par ., -ecreation, and Cultural Services Director Schwab'' , City Manager City of Lodi Senior Citizens Commission Age -Friendly Survey 467 Surveys Questions 1 Preferred sources of information about senior programs, activities and services in Lodi. Newspaper Internet Postings/Facebook Church *Other Percent 57.63% 10.45% 17.61% 14.31% *Other Count Newsletters, Posters, Flyers, Mailers, Talk Radio 38 Friends, People, Referrals, Word of Mouth, Grapeline 26 LOEL Center, Senior Centers, Salvation Army, Support Groups, Local Clubs 25 Gym 5 Library 4 City Billing 1 Doctor's Office 1 Closed Caption TV 1 Total 101 2 What kind of housing needs to be developed for seniors in Lodi Rental Apartments Affordable Housing Housing with Services (AL) There is enough senior housing 3 Feel safe in their own neighborhood Agree Neutral Disagree 4 Lodi is age -friendly providing services for Seniors Agree Neutral Disagree 5 Lodi's caregiver support (such as respite, adult day care and support groups) Percent Satisfied 26.34% Neutral 61.38% Dissatisfied 12.28% Percent 20.19% 45.70% 30.05% 4.07% Percent 68.53% 21.98% 9.48% Percent 44.64% 31.97% 23.39% City of Lodi Senior Citizens Commission Age -Friendly Survey 467 Surveys 6 Opportunities for continued learning (such as lifelong learning opportunities, works shops, etc.) Percent Enough 39.72% Not Enough 56.54% None 3.74% 7 Lodi has adequate transportation for seniors. Percent Agree 33.85% Neutral 41.87% Disagree 24.28% 8 Age Percent 55-59 2.99% 60-69 26.28% 70-79 36.54% 80-89 26.71% 90+ 7.48% 9 Permanent impairment or condition that limits your ability to participate in the Lodi community Percent Yes 24.19% No 75.81% 10 Adequate resources to meet my financial needs, including home maintenance, personal healthcare and other expenses Percent Agree 76.05% Disagree 23.95% 11 The extent to which local policymakers take into account the interests and concerns of Lodi seniors. Percent Satisfied 18.44% Neutral 38.18% Dissatisfied 43.38% City of Lodi Senior Citizens Commission Age -Friendly Survey 467 Surveys (Unanswered Questions are not included in the Grand Total) Q5 55-59 60-69 70-79 80-89 90+ Dissatisfied Neutral Satisfied 57.14% 35.71% 7.14% 57.14% 28.57% 14.29% 44.97% 35.50% 19.53% 28.23% 50.81% 20.97% 37.14% 40.00% 22.86% Grand Total 100.00% 100.00% 100.00% 100.00% 100.00% Q6 55-59 60-69 70-79 80-89 90+ Enough None Not Enough 8.33% 0.00% 91.67% 28.70% 1.74% 69.57% 46.58% 1.86% 51.55% 42.20% 8.26% 49.54% 50.00% 6.67% 43.33% Grand Total 100.00% 100.00% 100.00% 100.00% 100.00% Q10 55-59 60-69 70-79 80-89 90+ Agree Disagree 78.57% 21.43% 69.17% 30.83% 78.11% 21.89% 82.61% 17.39% 66.67% 33.33% Grand Total 100.00% 100.00% 100.00% 100.00% 100.00% Q11 55-59 60-69 70-79 80-89 90+ Dissatisfied Neutral Satisfied 66.67% 33.33% 0.00% 57.52% 28.32% 14.16% 44.03% 35.85% 20.13% 29.63% 48.15% 22.22% 40.00% 36.67% 23.33% Grand Total 100.00% 100.00% 100.00% 100.00% 100.00% Senior Commission Survey Comments POOL Comments: • Need Pool Fixed! • H.S.S. pool needs to be open • Spend money on H.S.S. pool, My 23 year old disabled son needs it • Needs to reinstate H.S.S. pool Arthritis instruction class important service • Open the Pool! Fix it! • Keep Pool senior time open • Senior pool times need to continue • H.S.S. pool needs to be fixed • Keep H.S.S. pool clean, open for seniors only thing keeping us walking HOUSING Comments: • Need a Del Web type complex X 8 comments • More Park View Terrance X 3 comments • Need senior Condos X 4 comments • Need affordable senior housing X 19 comments ADDITIONAL Comments: • Thank you for asking us... senior thoughts matter X 4 comments • Print daily senior activities in Newspaper X 3 comments • Newspaper need more stories about senior activities • Sales tax increase not favorable to seniors • Never see police cars in my neighborhood • Felt safe in my neighborhood before the new lights went in... too dark now! • Parks with better bathrooms • Free access to Lodi Lake • Adult Day Care is awesome x 2 comments • So many seniors need help with yard work, getting to drs. and stores. • Limit parking times at post office and enforce it! • Lodi need more benches for resting during walks • Roads are full of holes and bumps • Every time city officials ask city council for rate hikes in order to ensure their future and retirement checks, council obliges- they don't care how the elderly will pay for these hikes! LODI AGING INFORMATION & ASSISTANCE RESOURCE get.i*1 2018 PROPOSAL Presented by: Lodi Senior Citizen Commission Lodi Aging Information SC Assistance Resource ■ Lodi Senior Citizen Commission - Purpose ■ Community Perceived Needs ■ City of Lodi Senior Citizens Commission Age -Friendly Survey Results ■ Lodi's Vision 2020 ■ Local Business Support ■ Senior Information Assistance and Resource Success in Surrounding Cities ■ Lodi Aging Information & Assistance Resource Proposal Lodi Aging Information SC Assistance Resource Lodi Senior Citizen Commission's Purpose Lodi Senior Citizen Commission serves as an advisory body to the Lodi City Council The scope of the Commission is matters pertaining to polices and programs for senior citizens of Lodi. The functions include: ■ Identifying needs of the aging ■ Rendering advice and assistance to other City boards and Commissions, City departments and private agencies. • Exploring improved standards of services to the aging and establishment • Encouraging coordination among organizations • Encouraging the preparation of publications and the results of research pertaining to aging. Lodi Aging Information & Assistance Resource City of Lodi Senior Citizens Commission Age -Friendly Survey Results • Summer 2016 - 15,000 survey results were distributed to all Lodi residents • Topics covered: ✓ Preferred mode of communication ✓ Safety ✓ Senior Services/Resources ✓ Housing ✓Transportation .7 Caregiver support ✓ Financial needs 14 Local policymakers interest and concerns of Lodi seniors • 467 Surveys Completed Lodi Aging Information & Assistance Resource City of Lodi Senior Citizens Commission Age -Friendly Survey Results Age Percent 55-59 60-69 70-79 80-89 90+ 2.99 26.28 36.54 26.71 7.48 Preferred Source of Information Percent Newspaper 58 Internet Postings/Facebook 10 Church 18 Other Permanent Impairment or Condition Limiting Ability to Participate Survey Results- Summer 2016 24% 14 Lodi Aging Information & Assistance Resource City of Lodi Senior Citizens Commission Age -Friendly Survey Results Topic Agree Neighborhood - Safe 69% Adequate Resources - Financial i.e. home maintenance, personal healthcare other expenses 76% Lodi caregiver support i.e. respite, adult day care and support groups 26% Neutral Disagree 22% 9% 24% 61% 12% Survey: • I feel safe in the neighborhood where I live. • How satisfied are you with Lodi's caregiver support (such as respite, adult day care and support groups)? • I have adequate resources to meet my financial needs, including home maintenance, personal healthcare and other expenses. Survey Results- Summer 2016 Lodi Aging Information & Assistance Resource City of Lodi Senior Citizens Commission Age -Friendly Survey Results Topic Rental Apartments Affordable Housing Housing with Services Enough Housing Housing Needs for Seniors 20% 46% 30% Survey Question: In your experience, what kind of housing needs to be developed for seniors in Lodi? • Rental Apartments • Affordable Housing • Housing with Services (assisted living) • There is enough senior housing Survey Results- Summer 2016 4% Lodi Aging Information 8c Assistance Resource City of Lodi Senior Citizens Commission Age -Friendly Survey Results Topic Agree Neutral Disagree Lodi Age Friendly 45% 1"12° 21r% Topic Enough Not Enough None Opportunities for Continued Learning 40% 57% 4% Topic Satisfied Neutral Dissatisfied Lodi caregiver support i.e. respite, adult day care and support groups 26% 61% 12% Local Policymakers - interest and concern Lodi Seniors 18% 38% 43% Survey • Lodi is age -friendly providing services for seniors • Are there opportunities for continued learning (such as lifelong learning opportunities, works shops, etc.)? • How satisfied are you with the extent to which local policymakers take into account the interests and concerns of Lodi seniors? Survey Results- Summer 2016 Lodi Aging Information Sic Assistance Resource Local Business Support Community and Business Health An essential component of business health is community health and wellness • Lodi has always taken care of its own. • State of the "Forever Young Generation" • Information Age... a new meaning Lodi Aging Information SC Assistance Resource Lodi Health Support Well -Defined Need Lodi Health Currently Contributing to Senior Support Services ■ Falls Prevention Program, Clinic care coordination, Disease Prevention Support Services Beyond Physical/Medical Needs ■ Seniors need answers to complex needs (housing, financial, etc) ■ Many needs oriented around social aspects Broader Services Vital ■ Lodi Health desires to collaborate with more senior -focused support organizations ■ Complex challenges need community -wide response Lodi Aging Information 8c Assistance Resource Local Senior Information Assistance and Resource Success in Surrounding Cities Ripon Senior Center Part time Supervisor Paid by the City of Ripon Hours of operation: 8:30 a.m. to 3:00 p.m. Lodi Aging Information Sc Assistance Resource Local Senior Information Assistance and Resource Success in Surrounding Cities Lolly Hansen Senior Center, Tracy, CA Full Time Supervisor Paid by the City of Tracy (Parks and Recreation Employee) 'OLLY HA- NS .- 461N UM (M CEMER �wiri�rr�r�rrr�++1'1 Lodi Aging Information Sc Assistance Resource Local Senior Information Assistance and Resource Success in Surrounding Cities Manteca Senior Center Two Full Time Employees Paid by the City of Manteca (Parks and Recreation Employees) Volunteerism The Senior Center is home to more than 180 volunteers, who donate over 18,000 hours annually in service to seniors! Lodi Aging Information Sic Assistance Resource Proposal Community Perceived Needs Age -Friendly Continued Learning Caregiver Support1Policymakers Interest in Seniors Business Health Proposal: ✓ Offer a resource center for Lodi Seniors with friendly knowledgeable staff to connect seniors and caregivers to resources and provide educational opportunities ✓ Offer a website for seniors and caregivers to include caregiver resource guides, housing lists, financial resources, care management and healthcare navigation.g ✓ Increase recreational opportunities for seniors such as increased pool hours and instructed classes Commitment from Lodi Senior Citizen Commission ✓Advise and research opportunities for collaboration in support of best practice. ✓Resurvey and publish Lodi Seniors Survey - Summer 2017 2010 Boomer Mid -Point 55 LODIANS 65+ YEARS OF AGE 7,691 14% of Pop. ** TOTAL POPULATION Chart (90%) 55,807** Total Lodi 62,007 2020 Boomer Mid -Point 65 LODIANS 65+ YEARS OF AGE 13,239 21% of Pop. ** 30% Increase TOTAL POPULATION Total Lodi 64,000 * 2030 Boomer Mid -Point 75 LODIANS 65+ YEAR OF AGE 15,301 23% of Pop. ** 15.6% Increase TOTAL POPULATION Total Lodi 66,500 * * Deaths Average 500 per year / Births 1,000 per Year leaving .008 Gross Growth Rate (G.G.R.) Graph represents 90% of Total Population in two groups — White and Hispanic ** Mid -Point Average • C.O.G. @ .005% • G.G.R. @ .01% Age 85+ 80-84 75-79 70-74 65-69 60-64 55-59 50-54 45-49 40-44 35-39 30-34 25-29 20-24 15-19 10-14 5-9 0-4 2,518 2,855 2,537 Lodi White and Hispanic Age Distribution in 2010 1,422 1,148 1,213 1,383 97 99 147 210 1,689 283 2,140. 490 1,969 1,727 1,888 1,966 1,760 1,922 1,833 1,673 1,551 667 886 1,146 1,389 1,550 1,882 1,960 1,936 "Hispanic birth rate is almost twice that of the general population. Hispanic educational attainment, however, is still much lower than the national average, cre- ating opportunities for forward thinking communities." - Mark Lautman Founding Director of Community Economics Lab & Author, When the Boomers Bail 2,161 2,379 2,504 2,827 3,000 2,500 2,000 1,500 1,000 500 0 500 1,000 1,500 2,000 2,500 3,000 Population White Alone/Not Hispanic Hispanic 13 TM CITY OF LODI COUNCIL COMMUNICATION AGENDA ITEM B-2 AGENDA TITLE: Receive Presentation Regarding Contracted Parking Citation Services MEETING DATE: April 11, 2017 PREPARED BY: Chief of Police RECOMMENDED ACTION: Receive presentation regarding contracted parking citation services. BACKGROUND INFORMATION: The City of Lodi has contracted with Enforcement Technologies (currently known as Duncan Solutions) to process parking citations since 1993. The Police Department was notified in October, 2016 that Duncan would terminate services with the City in June, 2017. Five vendors were contacted by Police Department staff and invited to respond to selected criteria, Turbo Data Systems, Inc. was determined to be the best choice to process parking tickets issued by the City, send notices for delinquency, place registration holds with the Department of Motor Vehicles (DMV), and to provide automatic citation writers to be purchased by the Police Department. The contract will be for a period of five years. SERVICES REQUESTED: • Receive and maintain a cloud based database of parking tickets • Process handwritten parking citations • Provide bi-lingual customer service • Provide an online payment and appeals process • Create statistical reports • Provide automatic citation writers • Send courtesy notices to violators and collect revenue • Conduct advanced revenue recovery through DMV holds and additional notices SELECTION PROCESS: All vendors were contacted by phone to discuss their services. Two were immediately eliminated, one for a lack of response and the other for significantly higher prices. The remaining three provided web -based demonstrations of their services and capabilities. COSTS & ANALYSIS: APPROVED { Stenn S5F v bau r, City Manager Receive Presentation Regarding Contracted Parking Citation Services April 11, 2017 Page Two COSTS & ANALYSIS: In addition to competitive pricing, Turbo Data had superior references (7 Turbo Data users were contacted) to the other companies. Turbo Data offered additional benefits including best ease of use during demonstrations, the potential for integration with current and future Records Management Systems and the ability to provide automatic citation writers for moving violations. FISCAL IMPACT: Not applicable. FUNDING AVAILABLE: Not applicable. Tod Patte son Chief of Police MH/CJ Prepared by: Sergeant Eric VerSteeg cc: City Attorney Turbo Data Data Ticket Phoenix Grou • Equipment Purchase, auto cite writers/printers J2) + warranties $3,990 $2,932 $4,069 Purchase cost per blank e -cite $.08 $.09 $.14 Blank e -cites minimum purchase $400/5,000 $1,900/21,250 $498/3,500 Total Costs Year 1 $6,670 $9,431 $7,561 Yearly Costs (Years 2+) $2,280 $2,700 $2,064 Process per citation + 1st notice $1.35 $1.35 (paper), $1.25 (e- cite) $1.05 (paper), $.95 (e - cite) + postage ($.49 for 2017) In addition to competitive pricing, Turbo Data had superior references (7 Turbo Data users were contacted) to the other companies. Turbo Data offered additional benefits including best ease of use during demonstrations, the potential for integration with current and future Records Management Systems and the ability to provide automatic citation writers for moving violations. FISCAL IMPACT: Not applicable. FUNDING AVAILABLE: Not applicable. Tod Patte son Chief of Police MH/CJ Prepared by: Sergeant Eric VerSteeg cc: City Attorney Previous vendor -Enforcement Technologies (aka Duncan Solutions) No longer providing service as of June 30, 2017 due to change in ownership and service Multiple small to mid size departments were released from contract Receive and maintain a cloud based database of parking tickets Process handwritten parking citations * Provide bi-lingual customer service * Provide an online payment and appeals process * Create statistical reports Provide automatic citation writers * Send courtesy notices to violators and collect revenue * Conduct advanced revenue recovery through DMV holds and additional notices Clancy Systems Unresponsive rep, lagging technology T2 Systems Vastly higher costs for setup and ongoing use Phoenix Group Average customer reviews, higher Tong -term prices. Cancelled by EGPD for service issues. Data Ticket Good product, good reviews, highest long term costs of final three Turbo Data Glowing references (heard "love" twice) "Turbo is one of the best things we've ever done here!" -Newport Beach PD Parking Enforcement * Most intuitive citation tracking software * Quality automatic citation writing mobile app * Utilizes license plate readers & geo tagging * Can interface with current & future PD records systems Competitive pricing Statistical analysis and reporting * Northern & Southern CA office (San Jose & Tustin) * Bi -lingual staff and easy to reach customer support Supports 131 agencies throughout California ti'k'tPR magIc 114 •a� ri art. Law weary. w. . ark -I.--4II PIN MAP am— r7 • W Way . HEAT MAP f4L41oT-Lf4et_J3.413. 15431 AW P1dL14/51.hl/6 LTRs[L SWEEPING II? ia.14�k� }.3!1-434 1: d9_e1..4:1C 1 4151 1.13 Rs7Ev5ziso 3 7germi-!rs trt Phoenix Group Equipment Purchase, auto cite writers/printers (2) + warranties Purchase cost per blank e -cite Blank e -cites minimum purchase Total Costs Year 1 Yearly Costs (Years 2+ Process per citation + 1st notice $3,990 $2,932 $.o8 $.09 $400/5,000 $1,900/21,250 $6,67o $9,431 $2,280 $2,700 $1.35 $1.35 (paper), $1.25 (e -cite) $4,o69 $.14 $498/3,500 $7,561 $2,o64 $1.05 (paper), $.95 (e -cite) + postage ($.q. for 2017) 2015 $7o,139.52 2016 $62887.14 2017 $61,981.5o YTD as of 4/5/2017 If the City decided to bring the billing in-house they would need to absorb approximately 5,000 parking tickets per year and transfer unpaid debt to DMV for processing