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HomeMy WebLinkAboutResolutions - No. 2016-32RESOLUTION NO. 2016-32 A RESOLUTION OF THE LODI CITY COUNCIL APPROVING THE CLASSIFICATION, JOB SPECIFICATION AND SALARY RANGE FOR EVENTS COORDINATOR AND THE RECLASSIFICATION OF ONE SENIOR ADMINISTRATIVE CLERK TO EVENTS COORDINATOR NOW, THEREFORE, BE IT RESOLVED that the Lodi City Council does hereby approve the classification and job specification for the position of Events Coordinator attached hereto as Exhibit A; and BE IT FURTHER RESOLVED that the salary range for Events Coordinator is hereby approved and shall be as follows: Classification I Step A I Step B I Step C I Step D I Step E Events Coordinator 1 $50960.07 1 $53508.11 1 58992.70 1 $61942.33 1 $61942.33 BE IT FURTHER RESOLVED that the Lodi City Council does hereby approve the reclassification of one Senior Administrative Clerk to Events Coordinator. Dated: March 2, 2016 I hereby certify that Resolution No. 2016-32 was passed and adopted by the Lodi City Council in a regular meeting held March 2, 2016 by the following vote: AYES: COUNCIL MEMBERS — Johnson, Kuehne, Mounce, Nakanishi, and Mayor Chandler NOES: COUNCIL MEMBERS — None ABSENT: COUNCIL MEMBERS — None ABSTAIN: COUNCIL MEMBERS — None NNIFER . FERRAIOLO City Clerk 2016-32 EXHIBIT A CITY OF LODI March 2016 EVENTS COORDINATOR Job descriptions are intended to present a broad and general range of duties which includes, purpose, responsibilities, and scope of work. Job descriptions are not intended to reflect all duties performed within the job. DEFINITION Linder general supervision, this position is responsible for the oversight of the day-to- day operations of the Hutchins Street Square box office and facility rentals, including operation of the. computerized ticketing system, scheduling, and booking and overseeing events; facility use and rental agreements; exercises an advanced level of technical expertise and/or job knowledge; and performs other job related duties as assigned. SUPERVISION EXERCISED AND RECEIVED May exercise direct supervision over lower -level staff and volunteers. Receives general supervision from higher-level personnel. EXAMPLES OF DUTIES Duties may include, out are not limited to the following: Coordinate and oversee the day-to-day operations of the Hutchins Street Square box office, performing arts theater and facility rentals; Research and source new acts and performances and make recommendations to Director; Negotiate terms of contract with promoters, performers or agents; Secure and complete all necessary documentation and/or contracts and insurance; Coordinate production schedules; Conduct cost analysis to determine profitability of performance; Secure and complete all necessary documentation and/or contracts and insurance; On site coordination (House Manager) during performance; Ensure all technical, maintenance and contractual requirements of the event are met; Represent the facility positively to the promoter and guests; Responsible for ticket reservation computer program; Collect payments for tickets; maintain and prepare various financial and utilization reports; Prepares final sales reports for shows and performances and settles out with performers; Responsible for coordinating facility rentals; Directly oversee support staff in collecting damage and reservation deposits and payments for facility use; Directly oversee support staff that prepare and maintain various financial and utilization reports; Assign contracted security guards as needed; Prepare final rental reports for customers and settles out with renters; Coordinate multiple activities; Coordinate with others to assure successful events; Oversee the maintenance and recon!. keeping systems; Prepare event materials including promotional posters, brochures; Prepare marketing materials for radio and newspaper advertisements; Update the Hutchins Street Square Facebook page and Internet webpage; Coordinate with promoters, artists, house technical staff, volunteers, Building Services Supervisor, and management to ensure a successful event; May provide day-to-day supervision of clerical support staff and part-time employees including leading, directing, training, mentoring, assigning and evaluation of work; Operate a personal computer to access customer account data from multiple computer systems;. Interpret and explains charges, policies, procedures, special programs and rates; Initiate appropriate transactions to sa"bsfy customer requests and internal accounting procedures; Assist in the preparation of the budget; Exhibit a high level of customer service; Professionally handle customer complaints and difficult situations and perform related functions associated with insuring high-quality ticket office and customer service; Performs other related duties as required. MINIMUM QUALIFICATIONS: Knowledue of. Customer service principles and practices, including conflict resolution; Operation of a box office and Performing Arts Center; Budget procedures and processes; Principles of supervision, Principles of contract negotiations; Standard office equipment, including personal computer, and computer software such as Microsoft Word, Excel, Outlook and computerized ticketing systems/programs. Abillit Y to: Perform routine mathematical computations; perform clerical procedures in an organized and accurate manner; Conduct research; Use independent judgment and decision making skills; negotiate contracts; organize and maintain accurate financial and customer records; Operate a personal computer using various financial applications and job-related software; operate a calculator and other common office machines; Understand and carry out oral and written instructions; interact with the public effectively and courteously; communicate clearly and concisely; Assign and monitor the work of subordinate staff; provide technical expertise to lower - level positions; Establish and maintain cooperative and effective relationships with those contacted during the course of work. EDUCATION AND EXPERIENCE: Any combination of experience and education that would provide the required knowledge and ability is qualifying:. A typical combination is: Educe Equivalent to completion of high school. Associate degree from an accredited college or university in Business or Public Administration, Theater or comparable degree is desirable. Experience= Three years of experience performing a variety of customer service tasks related to box office and facility rental operations. Including one year of supervisory experience. WORKING CONDITIONS: Environmental Conditions: Office environment Physical Conditions: Essential and marginal functions may require maintaining physical condition necessary for sitting, standing, bending and stooping for prolonged periods of time; using various office equipment including a computer screen and keyboard and lifting up to 30 pounds. *FLSA Status: NON-EXEMPT