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HomeMy WebLinkAboutResolutions - No. 2012-190RESOLUTION NO. 2012-190 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF LODI CONFIRMING THE 2013 ANNUAL REPORT FOR THE LODI TOURISM BUSINESS IMPROVEMENT DISTRICT AND LEVY OF ASSESSMENT WHEREAS, the Lodi Tourism Business Improvement Districtwas established October 20, 2004, by Council adoption of Ordinance No. 1753, and as amended by Ordinances 1756 and 1818; and WHEREAS, the Annual Report, as required by Streets and Highways Code $36500 et seq., has been submitted to the City Council by the Board of Directors of said Improvement District; and WHEREAS, a public hearing was held as required by Streets and Highways Code $36524 on November 21, 2012, in the City Council Chambers at Carnegie Forum, 305 West Pine Street, Lodi, California, at 7:00 p.m., or as soon thereafter as possible, to consider protests to the assessment levy. NOW, THEREFORE, the City Council of the City of Lodi does hereby resolve, determine, and find as follows: 1) The required public hearing was duly held, at which time the public was allowed to present written or oral protests to the levy of assessment for Lodi Tourism Business Improvement District. 2) A majority protest as defined in the Streets and Highways Code $36525 was not made. 3) The 2013 Annual Report as submitted on November 7, 2012, by the Board of Directors of the Lodi Tourism Business Improvement District to the City Council is hereby confirmed as originally filed and attached hereto. 4) The confirmation of the report and adoption of this resolution constitutes the levy of the assessment as contained in the Annual Report for the calendaryear 2013. Dated: November 21, 2012 hereby certify that Resolution No. 2012-190 was passed and adopted by the City Council of the City of Lodi in a regular meeting held November 21, 2012, by the following vote: AYES: COUNCIL MEMBERS — Hansen, Johnson, Katzakian, Nakanishi, and Mayor Mounce NOES: COUNCIL MEMBERS — None ABSENT: COUNCIL MEMBERS— None ABSTAIN: COUNCIL MEMBERS — None &OHIL City Clerk 2012-190 CONFE 04CE4DVISRORS BUREAU October 24,2012 Randi Johl City of Lodi 221 W. Pine St. Lodi, CA 95240 Dear Ms. Johl, Enclosed please find the 2013 Annual Report for the Lodi Tourism Business Improvement District (LTBID) which was established October 6,2004 by City Ordinance 1753 and was amended 11/19/2008by ResolutionNo. 2008-229. Enclosed you will find a 2013 work plan, budget and method of assessment as required by the California Streets and Highways Code #33650. Please note there are no suggested changes to the District at this time. I plan to make a presentation to the Council at the November 7,2012 City Council meeting. Please feel free to call me with any questions you may have. sincerely, N cy Lan President and CEO 115 S. School Street, Suite 9 • Lodi, Califomia 95240 0 Toll -Free: 800-798-1810 • 209-365-1195 ' Fax: 209-365-1191 ' www.visitiodi.com 2013 Lodi; Tourism Business Improvement District Annual Report Assessment Funding Purpose: To administer marketing programs to promote the City of Lodi as a tourism destination and to fund projects, programs, and activitiesthat benefit hotels within the Business Improvement District boundaries Method of Assessment: The LTBID includes all hotels/lodging facilities within the Chi of Lodi as well as two properties currently located at the intersection of Kettleman Ln. and 1-5. Each lodging facility within the district shall be assessed 3 % of the gross room rental revenue. Rentals (stays) lasting over 30 days are not subject to the assessment. The assessment is levied annually and collected quarterly. 2013 Work Plan (See Attached) For the purpose of the Annual Report presentation, we have broken our 2013 Work Plan into 5 project areas: ■ Marketing/Promotional Activities ■ Customer Service & Hospitality ■ Events ■ Communications ■ Committees 2013 Budget Income- BID $312,000.00 Income -City of Lodi $102,464.00 Income -Tourism Lunch $8,500.00 Income -postage donations $30.00 Income -Ares booking engine $60.00 Income -website advertising $1,750.00 Total Income $424,804.00 Advertising $65,000.00 Automobile Expense $3,717.00 Bank Service Charges $525.00 Contingencies/U nexpected Opportunities $7,568.00 Dues& Subscriptions $3,470.00 Education/Conferences $1,175.00 Equipment Lease $3,801.00 EventExpenses- Tourism Lunch $7,998.00 Gifts $200.00 Hospitality/Meetings: Planning Retreat $2,000.00 Hospitality/Meetings: Other $2,618.00 insurance Directors& Officers $1,216.00 Health $4,200.00 Liability $700.00 Work Comp $1,500.00 Office E42enses Maintenance $6,390.00 Supplies $1,965.00 Personnel Salaries $157,000.00 Benefits $10,522.00 Postage & Delivery $2,863.00 Printing& Reproduction $5,225.00 Professional Fees Accounting $3,585.00 Administration-CityaE Lodi $15,600.00 Promotion $44,720.00 Rent $34,800.00 Reoairs Computer Repairs $1,000.00 Tax & License Payroll $14,561.00 Property $0.00 Licenses $25.00 Technology $4,695.00 Telephone $2,520.00 Trade Shows $5,650.00 Travel & Entertainment 'Meals $875.00 Travel $2,720.00 Utilities- Gas& Electric $4,400.00 Total Expense $424,804.00 Net Profit (Loss) $0.00 Visit Lodi! Conference& Visitors Bureau 2013 Work Plan r til p/I o Activities Leisure Market Targeted Advertising Ads will be placed in designated target markets including the greater Sacramento, greater Bay Area and Northern California region to promote Lodi. Ads will be both hard copy and digital in nature and will include a response measurefor tracking purposes wherever possible. Trade Shows: Visit Lodi! will have a booth atthe 2013 Bay Area Travel Show and will partnerwith the Central Valley Tourism Association to promote and represent Lodi at the Long Beach Travel and Adventure Show. Staff will actively promote and recruit partners to participate as vendors where possible as a way to have a greater presence at the shows while increasing visibility and promotional opportunity for Lodi. All leads will be tracked and a database of contacts will be maintained for future marketing opportunities. LodiView: Visit Lodi! will continue to offer LodiView as a monthly e -publication highlighting Lodi events and activities of interest to the tourist. LodiView distribution is currently at over 4,000 subscribers. Quarterlve-postcards: In 2013 Visit Lodi! will produce quarterly e -postcards that will be mailed to our marketing database. Each postcard will feature a call to action and will give recipients the ability to click through to the Visit Lodi! website for special offers and other Lodi visitor information. Social Media: Staff will utilize social media (Facebook &Twitter) a minimum of twice a week to promote Lodi events and businesses. Staff proposes to utilize contests and give -a -ways as away to increase followers. In addition, staff will produce quarterly Lodi You Tube videos. Group Market Tradeshows: Visit Lodi! will attend three sales shows created for the group market: The California Society of Association Executives (Cal SAE), the Sacramento/Sierra Nevada Chapter of Meeting Professionals International(MPI) Conference and Trade Show, and Society of Government Meeting Planners (SGMP). All safes leads will be followed up on and added to our database for future marketing opportunities. Visit Lodi! will partner with the Central Valley Tourism Association to promote and represent Lodi at POWWOW and the InternationalTour Management Institute. 2 Fam Tours: Visit Lodi! Group Sales Manager will host quarterly Fam Tours for meeting planners and group decision makers as a tool to showcase Lodi as a group meeting destination. Direct Mail Campaign: Quarteriyfliers/brochures will be sent to group sales decision makers to reinforcethe vision of Lodi as a go -to destination for meetings/conferences/events. Quarterly mailers will keep Lodi top -of -mind for meeting planners, association leaders and social/fraternal groups. Local Host Program: In 2013, the Group Sales Manager will reach out to locals with quarterly email blasts and direct calls to promote the Host -at -Home Program. When appropriate, the Host -at -Home Award will be given out at the Annual Tourism Luncheon as a way to generate group sales leads by 1.) reminding citizens and local leaders as to the benefits of bringing their groups to Lodi, and 2.) recognizing individuals who participate in the program by referring groups to Visit Lodi! sales staff. Sales Calls: An average of two days a month sales staff wi I I make face-to-face sales appointments to group decision makers out clF the area in an effort to sell them on bringing their group events and meetings to Lodi. Additionally, sales staff will utilize cold calls to meeting planners and association leaders as a way to maintain visibility and continually educate potential clients to the value of Lodi as a meeting destination. Wine & Dine: Visit Lodi! will hold two out of the area Wine & Dine social events for group decision makers as an alternative to the FAM Tour. These events will provide an opportunity for Visit Lodi! staff to promote Lodi to hard -to -reach decision makers. Meeting Professionals Organizations: The Group Sales Managerwill maintain memberships in MPI, SGMP and CaISAE and regularly attend meetings and events of these organizations. This gives Visit Lodi! an opportunity to help build business relationshipswith group decision makers. Sponsorships and Incentives: Visit Lodi! will utilize sponsorships and incentives at tradeshows and industryevents (when appropriateand as funding allows) as a method bywhich to introducethe group marketto Lodi as a destination. Sponsorships may be used as an incentive to facilitate bringing a group event to Lodi. Examplesare sponsoring a wine reception at a meeting planner's conference or offering a cash incentive to bring a group to Lodi. Customer Service/Hospitality Visitor Information Packets: Visitor informationwill be distributed on requestvia email or through access on our website. Website: The goal of the Visit Lodi! website is twofold: 1.) To educate and create awareness of Lodi as a visitor destination and to 2.) Providethe highest degree of customer service by ensuring that visitor information is complete, up- to-date and easily accessible. In 2013 Visit Lodi! will redesign their website as well as produce a mobile site to reflect the marketing direction suggested by the 2012 Lodi Brand Print program. Visitor Publications: Visit Lodi! will develop and maintain a number of publications geared to increase availabilityof visitor information. ➢ Lodi Visitor Guide: An updated Lodi Visitor Guide will be presentedfor distribution in the Summer of 2013. The book which is designed to showcase Lodi to potential visitors and tourists is currently distributed to hotels, wineries, venues and other tourist attractions. It is one of the main marketing pieces for Visit Lodi! and is mailed upon request and is distributed at travel trade and sales shows. Consumers will be able to access the guide on-line and advertisers in the guide will havethe ability to change their on-line ads 4 times throughout the year giving them flexibility in their advertising campaigns. ➢ Festival & Events Calendar: Visit Lodi! will produce an in-house designed/printed Festival & Events Calendar. The Calendar, produced quarterly, is a quick referenceto events in the Lodi area and is distributed at the hotels, wineries, attractions, tradeshows, and included in visitor information packets. ➢ Visitor Attraction Map & Guide: The Visitor Attraction Map & Guide is distributed to hotels, wineries and attractionsfor their use and will be sent out to visitors upon request as well as utilized as give -a -ways at tradeshows. The map is designed to fold into a brochure so that it can be used in a card rack or as a self -mailer. ➢ Meeting Facilities Brochure: The Meeting Facilities Brochure is designed to provide information to potential consumers on event facilities and will be utilized heavily by Sales staff when promoting local venues to the group market. Hotel Brochure Distribution: Visit Lodi! staff will provide a monthly brochure distribution service to all Lodi hotels, wineries and attractions. The goal is to ensure that visitor information is widely available and easily accessible to guests. 4 Events Tourism Luncheon: May 2013, Visit Lodi! will hostthe 7th Annual Tourism Luncheon. The Luncheon is designed to give Visit Lodi! the opportunity to promote their programs and services to the greater Lodi community. Communications Newsletter: Visit LodiPs digital newsletterTourism-at-a-Glance will feature new business openings, events and other items of interest to those vested in the tourism industry as well as information on programs and services offered by the Visit Lodi! Conference & Visitors Bureau. The newsletterwill be distributed to local business leaders and elected officials. Committees Hotel Council: The Visit Lodi! Hotel Council meets quarterlyto exchange information about Lodi events, promotions, and programs and services. Destination Lodi: The Destination Lodi Committee which was started in 201 1 is designed to bring together diverse industries vested in the Lodi tourism movementto enhance cooperation between industries as well as to increase cross -marketing opportunities. W