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Resolutions - No. 2005-187
NOW, THEREFORE, BE IT RESOLVED that the Lodi City Council hereby ;ccepts the Short Range Transit Plan, as shown on Exhibit A attached hereto. Dated: September 7, 2005 I hereby certify that Resolution No, 2005-187 was passed and adopted by the City Council of the City of Lodi in a regular meeting held September 7, 2005, by the following vote: AYES: COUNCIL MEMBERS — Hansen, Hitchcock, Johnson, Mounce, and Mayor Beckman NOES: COUNCIL MEMBERS — None SUSAN J. BLACKSTON City Clerk Kitrom Short Range Transit Plan Prepared Transportation, Inc., in conjunction with i ®f Lodi Transit Division LODI, CALIFW111A Short Range Transit Plan Table Of Contents 1, Introduction and Background ... ..............a..................,......... ...,.,...................... ................. ................. 2 1 Analysis of Current Services...................................................... 2.1. Pares...........................................................................................................................................9 2.2. Peer Comparison ...................................................................................................................... I 1 2.3. Passenger Boarding and Alighting Analysis ...... --.................................................................. 13 DataCollection........................................................................................................................13 IndividualRoute Activity .................................................................................................... 14 2.4. Summary of Passenger Activity.... ....... ...... .......... .............................................. 28 3. Transit Origins and Destinations .................................................................................................... 29 4. Demographic Analysis... ..... ......... ......... — .......... .......... ....... .. -- ....... 37 4.1. Overall Population Density...................................................................................................... 38 4.2. Senior Disabled........................................................................................................................ 39 4.3. Youth .... ..................... ............... .............. ......... .a...,,.................... .......... ................. ..............44 4.4. Lova Income.................................................................................................................. ....... 41 4.5. Disabled Population— ...... ....... .... — ...... ....... ......................... ................ ..42 4.6. Overall Potential Transit Needs....................................................................................... 5. Service Alternatives .........................................................................................................................44 5.1. Increase Peak Capacity............................................................................................................ 44 5.2. Minor Route Modifications............ ...... ............. .......... .......................... — ........... .......... 44 5.3, Reduce Evening Service... ............................ ....... ...... ...... ........... ...... ....... ......... 47 5.4. Reduce Weekend Service Levels..... ..... ............ .............. -- ... ....................... -- .......... - 47 6, Capital Recommendations ............................................................................................................... 49 6,1. Bats Stop Improvements... ....... .... I .... - I..... - ........... ...... --- .......... ....................... ............ — 49 6.2. Fleet recommendations and Capital Replacement.................................................................. 51 7. 'Transit System Marketing................................................................................................................ 54 8. hive -Year Financial Budget............................................................................................................. 59 9. Performance Measures..................................................................................................................... 60 10. Treinnial Review ...... .................. ....w,........................ ................. ................. .......... .......... ,............... .. 62 Appendix A: Public Works Mission Statcmcnt............................................................................................................. 64 Appendix B: Customer Comment Card Survey............................................................................................................ 66 Appendix C-. Transit Amenities and Conditions... .......... ......... ...... ........... -- ....... ............ ....... ........ 67 City of Lodi 1 August 2005 Short Range Transit Man The City of Lodi, California is located in the Central Valley of California, approximately 35 miles south of Sacramento and 8 miles north of Stockton. According to 2001 population estimates, Lodi is home to 58,950 residents concentrated in a 12 square mile area. Lodi is an agricultural town surrounded by vineyards and home to many agricultural and manufacturing employees. City staff has requested that a review of current Grapeline Fixed Route and Dial -a -Ride Services be conducted to determine where services may be altered or improved to better serge the needs of the community, This Short Range 'Transit Plan (SRTP) will create an outline for service to be provided over the course of the next five years. Coals of the SRTA are to: . Encourage increased usage of the transit system, particularly the fixed route service by seniors and the general public; Determine appropriate methods to improve the efficiency of public transit for employment purposes and encourage employer participation in transit benefit programs; Identify appropriate locations for improved transit amenities, particularly benches and shelters for passenger convenience, safety, and comfort; Identify opportunities to reallocate current resources to enhance the fixed route program; ® Identify opportunities to transition general public Dial -A -Ride users to the fixed route R identify additional opportunities and best practices for marketing the transit system. This study, and the short range transit plan, is comprised of the following tasks: Analysis of Current Services — Review of the passenger boarding and alighting data from the fixed route service (provided by the City) to: 1. Determine unproductive and underproductive route segments; and 2. Identify locations where additional passenger amenities may be warranted. This review is complemented by a brief description of the Grapeline service as well as peer review. ® Origin f .Destination Analysis — Identification of frequent origins and destinations of fixed route and Dial -A -Ride passengers. Data is platted against the route structure to determine where routes may require adjustment to better serve primary locations. City of nodi 2 August 2005 ,Short Mange Transit Flan Demographic Analysis — review of the local demographics, including an analysis of transit dependent populations, to identify areas where fixed route services may be needed and/or supported. Development of Service Alternatives - Recommendations of improvements and modifications developed using the above -listed analysis. g Capital Recommendations -- Recommendations of capital improvements in terms of fleet and passenger amenities which may be developed into a financial plan to accompany this SRTP (based on the service alternatives selected by the City). ® Marketing Flan Review — Review of current marketing practices and recommendations of future marketing efforts. City ofLodi 3 August 2005 Short .Range Transit Plan The City of Lodi, wbicb constitutes the basic service area, is an urbanized area located in the San Joaquin Valley in the central portion of the State of California. The primary industries are agriculture, food processing and some light industry and services, The City of Lodi's Transit Services operates as a division of the Public Works Department under the supervision of the Transportation Manager and Public Works Director. The City provides transit service within its boundaries and limited adjacent areas in northern San Joaquin County. The Grapeline, a fixed route transit service, operates within the Lodi city limits, The Dial -A -Ride service area consists of the Lodi City limits, plus the incorporated areas of Woodbridge, the Arbor Mobile Home Park in Acampo and the Freeway Mobile Home Park located south of the city limits. The total service area is approximately 19 square miles. The City's transit program began in January 1978 through a contract with the local taxi company. The system was designed to meet the needs of seniors, disabled and economically disadvantaged persons who were unable to travel by car. The City of Lodi took over the Dial - A -Ride program in September 1992 and operated it with City contract employees until 1996. The City of Lodi added its Fixed Route service in November 1994 in response to community interest. Both services are currently provided by a contract with an outside -firm. The City of Lodi's Grapeline operates five (5) fixed routes seven (7) e days a week and three (3) express routes during weekdays, Advanced e reservations/same day Dial -A -Ride services serve the senior and disabled communities in compliance with the Americans with Disabilities Act and the state Transportation Development Act, These services are also available to the general public. Fixed route services include: . Route I — Church Street / Lower Sacramento Road . Route 2 — Central Avenue . Route 3 — Ham Lane . Route 4 -- Century Boulevard . Route 5 -- Cherokee Lane City of 4odi 4 August 2005 Short Range Transit Plan All Fixed Route Service begins and ends at Lodi Station, located at the intersection of Sacramento and Oak Streets. Service is operated with one bus dedicated to each route. Service is provided as follows. . Weekday service operates from 6:15 arra. to 7.40 p.m. ® Morning service is provided. on 45 -minute headway. Afternoon service is provided on 50 -minute headway. Saturday service operates from 7:45 a,m. until 5.30 p.m.; Sunday service operates from 7:45 a.m. until 3.34 p.m. • Saturday and Sunday services are provided on 45 -minute headway all day. The Saar Joaquin Council of Governments partially funds commute hours service in Loch to ease the overcrowding on the fixed routes in the peak hours. Express service is offered to Lodi and Tokay High, as well as to Lodi Middle School and Millswood Middle School. These routes are operated both in the morning and in reverse in the afternoon. The primary routes are detailed below, along with the current schedule for the primary and Express routes. The remainder of this page intentionally left blank. City of Lodi S August 2005 Short Range Transit blears ur�p zsur� Osuvy Idoy ' !;00,7 IYanV 9 zpo7 fn d;!D RI 1 Rt 2 Rt 3 Rt 4 Rt 5 Rt 1 Rt 2 Rt 3 Rt 4 Rt 5 Rt 7 Fixed Route Service Mondav through Fridav Lodi Churchl Tumerl Woodlake Raley's Target L Sacl Lodi Woodlake Turner Ghurchl Lodi Station (alive Ct Ham Plaza Raley's Target L Sac/ Lodi Plaza Liam Olive Ct Station Lodi Oak/ Central/ Central/ Kettle3nan/ Wimbledon/ Hutchins Kettleman/ Centrall Contrail Oakl Lodi Station Washington Vine Poplar Crescent Wal -hurt Crescent Poplar Vine Washington Station Lodi Lockefordf Cataverasl Pioneer Turner! Ciuff Hama Wimbiedonf Ham/ Ham/ Calaveras/ Pioneer Lockefordf Lodi Station Crescent Elm/ Mills Homf OAk Keltieman Hutchins Kettleman Oak Elm/ Mills Crescent Station Lodi Fairmont/ Vine! Church/ Mills/ 8:0000 Mills/ Churchl Vine/ Fairmontl Lodi Station Lodi Hutchins Swain Century Wal-Mart Century Swain Hutchins Lodi Station Lod; Stockton! Calaveras/ Turner? Cherokee/ KeMeman/ Cherokeel Turner/ Calaveras/ Stockton/ Lodi Station Pine Pioneer Cluff Lodi Central Lodi Cluif Pioneer Locust Station 6:15 617 6:20 6:22 10:55 635 640 6:44 6:46 6:49 6:54 3 a10:g6G0 ,6;2�5y F r A11:�1y9 q1 §1:2241 1g2:}15 S3� 12:20 1212 31 E;. ;2 -'ist}fi .. 12:44 12:46 12:49 7:45 7:47 7:507 7:62 7:$5 8:05 8:10 614 8:p1�6 8:19 8:24 � 1:45 1:47 1:50 1:52 1:55 2:05 2:10 2:14 2:16 .tip. - " V. �r:s: v 915 9:17 9:20 9y 22 9::2j5�j 3:35 9::40 9:44 3:46 9A9 9:54 iVf ' 7,77—Z,--7777, 85:36 {9:46 ij icf ?<s ;.e5<A30g � 10:45 10:47 10:51 10:54 10:6{� 11:�y10yy 11:15 11:19 11:21 1x1:24 11:28" xUF `;.>.. ,: Ski.,, .;..."�s a:.....-..5�'Fa^gcx ;y `'i1��d�r 12:25 12:27 12�:g31 12:34 12:35 12:550 12::5@5 152:59 1:01 1:04 1:08 3 k3 -, '� -- 7T77,53e6,`K>f.� M a`f xFp '': !`Nd r D'�. i2k�L. ]� as nP aY 2:05 214 2:18 2:30 2:35 2:39 2:41 2:44 2:46 qq2:07 p2:1aa1 5'�1 - -.. 33:�� S 3:47 3:51 3:54 3:5599 4:51{00 4:15 4:19 44.224 4:28 40 @4:8q21 „ 5:25 5:3311$ 5:34 5:38 55:, 5:55 5:599 5:59 6 6:04 6:0 8, �5.27 777— ��pAV N76g50@ �Vrl 6:01 SY E,. 1,'. J 7:00 7:02 7705 7:07 7:10 7:20 7.25 7:29 7:31 7:34 7:39 Saturday and Sunday Lodi Station Churchl Olive Ct Turner/ Ham Woodlake Plaza Raley's Target L Sacl Lodi Woodlake Plaza Turner Nam Church/ Olive Ct Lodi Station Lodi Station Oak/ Washington Central/ Vine Central/ Poplar Kettlemanf Crescent Wal-Mart Kettleman/ Crescent Central/ Poplar Cantrell Vine Oak/ Washington Lodi Station Lodi Station Lockefordf Cresent Eim! Mills Ham/ Oak Harrel Kettleman Wimbledon/ Hutchins Haml Kettieman Ham/ Oak Elm/ Mills Lockeforaf Crescent Lodi Station Lodi Station Fairmont/ Lodi Vine/ Hutchins Church/ Swain Miilsf Century Wal -Mari MAW Century Church/ Swain Vine/ Hutchins Fairmont/ Lodi Lodi Station Lod+ Station Stockton/ Pine Cataverasl Pioneer Turner! Ciuff Cherokeel Lodi Kettlemenl Central Cherokeel Lodi Turned Cluf€ Calaveras/ Pioneer Stockton/ Locust Lodi Station Lodi Station Oak/ Washington Central/ Vine Central/ Poplar Stockton! Century Micke Grove: Stockton/ Century Central/ Poplar Central/ Vine Oink/ Washington Lodi Station 7:4v55 7:54 8:0000 8:0T+9 8:11 f�`� 77:475 p¢7:622 y7�:56 88:006C 88:14/f n8:1199 9:15 917 9:20 9:22 0:25 9:30 9:35 9:39 9:41 9:44 9:49 1€A� s i�' �', 31i9f 104 1Q�071,9� 1ST 1 10:45 10:47 150;5§2 10:55 111:�0sp5� 1y1p:�1p0, 111e:g1�4} 111,:16 a10:g6G0 A11:�1y9 q1 §1:2241 1g2:}15 42Q1�7 12:20 1212 1@2:25 12:3055 1(2:�4p�0 12:44 12:46 12:49 1+2:�5.�4 � 1:45 1:47 1:50 1:52 1:55 2:05 2:10 2:14 2:16 2:19 2:24 3:15 317 3:20 312 3:25 3:35 3:40 3:44 3:46 3:49 3:54 i i4.454:47' 4:513 4:52 4:56 5:00 5:06 5:09 5:11 5:14 5:19 ......... t ...... City ofLodi 7 August 2005 Short Range Transit Ilan Express .Service —�;—T,;. and C.r*.1 Pioneer and Lockeford and prwi. Rt 1 Washington Ham and Daisy Millswood Middle Reese Golden Stockton School Cherokee School Elementary Blue Jay Tokay ........ Ham and School A.M. 6:15 6:22 6:26 6:29 6:31 6:36 6:37 Cypress and M", P'O ft MIN, 'MIII V High Vine " 718 7;22 7:25 7:29 T31 7:36 7:37 Express Rt I Millswood Middle Reese Elern, Lodi Adult Pioneer and Calaverasand Washington Ham and Turner Schoof School School Golden Lockeford School P.M. 2-.25 2:30 2:38 2:41 2:44 2:47 2:52 7-777'. 7-7— Stop 2 -777, =VK7, 1 4 3:25 3:30 6:10 611 6:11 Express Rt 2 S. Contra] Avel S. Central Ave/ S. Central Ave/ Loel Sr. Center Lodi Station S. Ham LN oak S. Ham W Vine Vine St Tokay Ave Hilbom St 6:24 6:27 SI St St A.M. 6.20 6;22 6:23 6:25 13:27 6:30 6:33 '7= 43.'u 6:56 6:66 6:59 7:01 7:03 7:06 7:09 N 'r Z" U �1 L92 L— EN �011' Express Rt 2 S.Ham LnIVine S.Ham Ln/ Oak Lodi Station Loel Sr. Center S. Central Ave/ S. Central Ave/ S.Centrat Ave/ St St 7:00 Hilborg) Si Tokay Ave Vine St P.K 215 2:18 2:20 7:11 2:23 2:25 2�28 Express Ham and 'Tokay Blue Jay Blue Jay Almond all - 2"S5 2:58 3:00 3:02 Central Central Express Central Central Central Central and Cherokee Cherokee Century Blue Jay Tokay ........ Ham and ... ... ......... Rt 6 and and Vine and Cypress and and and Blue and High Vine Tokay Mission Almond Almond Jay Shaeffer Stop 2 A.M. 6:10 611 6:11 6:12 6:14 6:14 6:17 6:18 6:24 6:27 6thXME MEL L— 6.56 6"57 6:67 6:58 7:00 7:00 7:03 7:04 7:11 7A4 Express Ham and 'Tokay Blue Jay Blue Jay Almond Almond Central Central and Central Central Central Rt 6 Vine High and and Century and and and Mission and Vine and Vine and Shaeffer Cherokee Cherokee Cypress Harold Stop P.M. 2:15 220 2:20 2:21 2:21 2:2 2:25 2.-26 2726 2gg ii.4 Ikl""'I'u"4 3,05 3:09 1 3:09 3:10 310 1 3.11 In addition to the transit services provided by the City of Lodi several other providers offer service to andlor from Lodi. Theseservices include: Calaveras Transit offers three weekday trips between Lodi and Ak Valley Springs, Passengers can transfer to another Calaveras Transit bus and cALAMAs continue on the communities of Angels Camp, Arnold and Murphys or T It A N S f T connect up to Amador Regional Transit Service for service to Jackson. This service includes stops in Lockeford and Clements which incidentally provide service within San Joaquin County. Fares are $2.00 each way for General Public and $1.50 for Students, Seniors (55+) and disabled persons. City of Lodi 8 August 2005 Short Range Trans U Plan The SCT/Link offers fixed route service along Highway 99 connecting the City of Galt with the City of Loeb via connections at the Lodi Multimodal Station. In addition, residents of the San Joaquin Delta communities of Walnut Grove and Isleton will have access to Lodi through a new fixed route scheduled to begin in August 2005. pares are $2.00 for General Public and $1.50 for SOnior (654)/Disabled for the Lodi -Gait service and $4.00/$2.50 for the Delta service. The San Joaquin Regional Transit District operates four routes within the City of Lodi. These include Intercity Rotates 23 and 24 which offer connections to Stockton including wiser Permanente and San Joaquin Delta College. In addition, the Transit District also operates two "Hopper" routes which are deviated fixed routes. These routes connect Dodi residents to Stockton and to the communities of Thornton, Woodbridge, Lockeford and Clements. Transfers from the Grapelme are $0.25. Fares on the Intercity and Hopper routes are $1.25 for General Public, $1.00 for Students and $0.60 for Senior (65+)/Disabled/Medicare. The City of Lodi is served daily by four trains (two north and two south) connecting residents of the City of Lodi with Sacramento and Bakersfield. In addition, bus service is available offering north/south service, as well as additional connections to the Sart Francisco Bay Area. Greyhound Bus Lines, Inc, operates daily from the Lodi Multimodal Station offering .numerous connections to communities within California and the entire United States. Fares Effective January 1, 2005, fare for Gra eline services was increased to $1.00 per passenger; Senior/Disabled/Medicare cardholders pay a reduced fare of $0,50. Monthly passes are available for $35.00 regular fare and $17.50 for the Senior/Disabled/Medicare discount. Transfers are, free within the Gr"apeline system and for an additional $0.25 are accepted by San Joaquin Regional Transit District (SJRTD), providing connections to nearby Stockton and throughout the county. Passengers transferring to South County Transit services in Galt or the Delta are credited the value of their Grapeline fare towards the cost of transportation to reach their destination, The base fare for Dial -A -bide service is $5.00 per one way trip; a surcharge of $1,00 is added for trips outside of the city. Senior/Disabled/Medicare passengers receive a reduced Fare of $1.50 but are subject to the same $1.00 surcharge. The graph below City of Lodi 0 August 2005 Slaart Range Transit Plan illustrates fare income for the past 5 years (the fare increase has only been effective for the second half of 2004/2005). $160,000.00 $160,000-00 140,000,00 $100,000,00 $80,000.00 $60,000.00 $40,000M 40 , 000.00 $20,000M $0.00 0 2003- y� yy 4: f 7 City of Lodi 10 Short ,range Transit Plan yn s l -A -Ride Revenue August 2005. Peer Comparison With recent increases, Grapeline fares are now comparable to many similar systems (generally between $0.75 and $1.00 for fixed route services.) The table below demonstrates how Lodi services compare to other similar systems in California, both from a financial and an operating performance perspective. San Joaquin County has an exemption allowing a reduced farebox ratio, below the TDA requirement of 10%, and below the peer average of l l ®/©. Farebox recovery for Dial -A - Ride on the Lodi system was calculated at 8.7% and 15,2% for Fixed Route; but it is expected that the recent fare increase (effective January 1, 2005) will have a positive effect on this percentage. Hourly and per mile operating expenses are higher than the peer average. It should be noted that reporting inConSistencies between systems can be a cause for some variances. Overall, the system: statistics fall within the high and low limits of the peer group. Grapeline service far exceeds the peer group in terms of productivity (passengers per hour), generating 19.47 passengers per hour an the fixed route service and 3.84 on the Dial -A -Ride service, for a combined average of 11.5 trips per hour. These results are impacted by the small service area, population density (exceeds 4,500 persons per square mile) and low fares. [9:21IT City of Lodi 1? August 2005 Short Range TransitPlan L,Odi Groee4i Avera a ca(averae arast�e Pata4uma Turlock Tulare Th*tusnd FAaar ark C3ak8 lirsiIn c1tv Fares $4$01 29 $128,744 133,372 $178,€398 $111,147 $128607 $702,946 $24,854 $83,271 $915,372 C3 a€atin x enses $1,J112 IRS $1,057,743 $508.881 $1_,607,708 $779,862$987,378 $694.885 $450 538 $1 084,198 $2 124 040 Revenue Miles 281;582 254,029 317,239 203,053 165,912 145 894 388,761 94,495 215,169 494,304 Revenua Hours 22 113 14,968 10,433 11,292 13,249 10 324 19,333 5,727 16,380 37,769 Passers ers _430537 199,479 33,347 92,220 159,956 143,118 319,378 21,312 118,344 477,096 _geerating E.�ense Per Hour $.53.94 $71.62 $ 48.70 $150.35 $ 58.86 $ 95.64 $ 35.94 $ 78.67 $66.19 $ 56.24 ti statin x pn5e Fier Mile 54.24 $ 4.63 $1.60 $8.36 $4.70 $6.77 $1.66 $4.77 $5.04 $ 4.30 Fareltex ReCpVL 15.2% 11.4°! 6.6°1 10.5% 14.8% 13.0%a 14,11% 5.5°i 7.7% 15% Passen or er Hour 19.47 10.76 3.20 8.17 12.07 13.86 16.52 3.72 7.22 12.63 Avera a Fars SR.42 $ 0.88 $1.00 $1.93 $(1,89 $0.90 $0.32 $1.17 $f3.70 $ 0.66 City of Lodi 1? August 2005 Short Range TransitPlan WIN M, NYMM , r T 500,000 450,000 400,000 350.000 300,000 250,000 200,000 150,000 100,000 50,000 0 wr, '►"•. 11 is +11111111 iiiiijillll�illillillilli 1111111111 ii 11 . 111 51,1111111F i r.��,�s.�"tr5 - �r�"{•f7i"`�.Z�zds Sm � �' �i � ��`�v '. �y :�.its' r Ss ir�;L � s'x •z n5r�'t „ � ��` 7 4 � _��� ��hg�j� Y was �"°°���*ta �'ii 7� � �a4 �` � `' t r � �< err yr � ��✓� 7€�d r'��'*s��i�A`� +''r� �ly � , y i L {' � tu` 1 ,%, = ,' i ti ��}",yr!t, � Y•n3 r' `E 1 3 - t iv `< > i r T, i F i #� i �. L � J 3r ' � „A � rn��xa r�� 4s � ��`k � `�, �-� a rr�� r Str. r "r is ,rr��' s• v - .�Z �'� � t E ,. 199511996 1996/1997 199711998 1998/1999 199912000 200012401 200112002 200272003 2003/2004 City ofL®di 12 August 2005 Short Range Transit Alan LodiAvera £'rrbuga a Calaveras Barstow Petaluma Turlock _ Tulare ieRoor ark Tleousand ()aka 6Jni4n G' Fares &112,217 $66 327 nla nfa nla nfa rale nfa $ 70,411 $16,353 C1 eraiin l x erases $1,282,569 $786 505 nla nfa nla nla We nfa $808,367 $268,579 Revenue Miles 2381667 147,182 WO 349.689 68,036 92,401 135,667 1,166 240,687 56,153 Revenue Hours 23,014 10,604 736 18,975 9,525 6,894 9,7135 167 21,305.00 5 032 Passen ers $8 268 35,479 2,154 70,435 14,169 30,025 44,384 370 69,504 8,563 C statin x ansa Per Haar 555.73 $49.01 nfa nla n/a We We nfa $37.94 $ 53,37 Q erafinx ansa Per We $4.16 $4.48 nfa Na We nfa nfa We $3.28 $ 4.76 FarebuxRecover 817% 7.8% 0.0fR 0:0% 0.0°1 0.0°/ 0.0°/ 0.0% 8.7°1 6.1% Passengers Rer Hour 3.84 3.11 2.93 3.71 _ 1.49 4.36 4.54 2.223.26 4.98 1.70 500,000 450,000 400,000 350.000 300,000 250,000 200,000 150,000 100,000 50,000 0 wr, '►"•. 11 is +11111111 iiiiijillll�illillillilli 1111111111 ii 11 . 111 51,1111111F i r.��,�s.�"tr5 - �r�"{•f7i"`�.Z�zds Sm � �' �i � ��`�v '. �y :�.its' r Ss ir�;L � s'x •z n5r�'t „ � ��` 7 4 � _��� ��hg�j� Y was �"°°���*ta �'ii 7� � �a4 �` � `' t r � �< err yr � ��✓� 7€�d r'��'*s��i�A`� +''r� �ly � , y i L {' � tu` 1 ,%, = ,' i ti ��}",yr!t, � Y•n3 r' `E 1 3 - t iv `< > i r T, i F i #� i �. L � J 3r ' � „A � rn��xa r�� 4s � ��`k � `�, �-� a rr�� r Str. r "r is ,rr��' s• v - .�Z �'� � t E ,. 199511996 1996/1997 199711998 1998/1999 199912000 200012401 200112002 200272003 2003/2004 City ofL®di 12 August 2005 Short Range Transit Alan Lodi �r'caup Avera a Calaveras Sarstow Petaluma Turlock Tulare Moor arlc ThpuSa12;t;3 Oakson Cl Fares $293446 $153,863 $33,372 $178,098 $119,147 $128,807 $102,948 $24,854 $153.631,725 peraiin Ex eases 52 474,764 $1319911 $508,881$1 697,708 $779,862 $987,378 $694 885 $450,538 $ 1,892,565 $2,392.619 Revenue Miles 384,970 317,239 _ 552,734 223,948 238,235 504,428 95 661 461,856 550 457 Revenue Hours 45 127 26 895 11,169 30,267 22,774 17,218 29,118 5,894 37,685 42,801 Passers rs 518 805 236 909 35.501 162,655 174,125 173,143 363,762 21,682 187.848 485 661 Q erafin C 3t erase Ret Haur $54:84 $50.50 $ 45,55& $56.09 $ 34.24 $ 57.35 $ 23.86 $ 76.44 $50.22 $ 55.90 O statin Ex erase PPr Mile $4.16 $3 51 $1.60 $3.07 $3.4B $4.14 $1.38 $4.71 $4.10 $ 4.35 FareboxRocove Ills o 10-94% 6.6% 10.5% 14.3% 13.0% 14.8% 5.5% 8.1% 13.9% Passeh ars per Hpur 71.5 7.8 3.16 5.37 7.65 1 10.06 12.49 3.68 4.98 11.35 Avera e Fara $13.45 $ 0.75 $0.94 $1.09 $0.64 $0.74 $0.28 $1.15 $0.82 $ 0.68 500,000 450,000 400,000 350.000 300,000 250,000 200,000 150,000 100,000 50,000 0 wr, '►"•. 11 is +11111111 iiiiijillll�illillillilli 1111111111 ii 11 . 111 51,1111111F i r.��,�s.�"tr5 - �r�"{•f7i"`�.Z�zds Sm � �' �i � ��`�v '. �y :�.its' r Ss ir�;L � s'x •z n5r�'t „ � ��` 7 4 � _��� ��hg�j� Y was �"°°���*ta �'ii 7� � �a4 �` � `' t r � �< err yr � ��✓� 7€�d r'��'*s��i�A`� +''r� �ly � , y i L {' � tu` 1 ,%, = ,' i ti ��}",yr!t, � Y•n3 r' `E 1 3 - t iv `< > i r T, i F i #� i �. L � J 3r ' � „A � rn��xa r�� 4s � ��`k � `�, �-� a rr�� r Str. r "r is ,rr��' s• v - .�Z �'� � t E ,. 199511996 1996/1997 199711998 1998/1999 199912000 200012401 200112002 200272003 2003/2004 City ofL®di 12 August 2005 Short Range Transit Alan Data for this analysis was collected during the months of February through October, 2004. Averages of weekday, Saturday, and Sunday ridership are used to demonstrate both major and Minor activity locations by route and by ran (or time of day) and overall ridership patterns. Data gathered regarding passenger boarding and alighting by stop was used to determine the frequency of use of each stop along the roue, as well as where unproductive or underproductive segments exist. This analysis considers the average of data collected by type of service day, weekday, Saturday, and Sunday, further broken dowry by route. The fallowing pages detail ridership data for each of the routes. As noted in the diagrams that follow, ridership on the rotates varies greatly during different times of the day. Much attention has been given to the issue of empty buses. 'Where are two main factors which contribute to the operations of vehicles at less than capacity: peak hour demand and vehicle pre -trip requirements. .peak Hour Demand. Due to the mature of fixed route service and the timetable it keeps, the vehicles utilized on these rotates must be able to accommodate the fluctuation in ridership through the days and across all routes, Due to the limited number of vehicles the City owns, we do not operate a reserve fleet to accommodate peak increases. With this in mind, the City purchased large 40 -foot vehicles for faxed route operations, During the peak times of eaeb run, these vehicles are at capacity (40+ passengers) and have had to reftase service due to vehicle overcrowding. Even with the Council of Governments funded Express Roues which have reduced the burden on route 3, we are still operating a full bras at peals hours. Vehicle Pre -Trip Requirements: One of the frequent questions regarding bus use is: "Why aren't smaller bases placed on rotate after pear. hour is over?" The answer to this question is two -fold. First of all, once the peak hoar ends on fixed rotate, we are often still very busy with Dial -A. -Ride and, as such, the number of small louses available for fixed rotate is often small -to -none. The second portion of this answer has to deal with the amount of time it takes to change buses on route. Every time a bus is brought in to be switched out, the fare box needs to be pulled and the fares sectored. The bass is then locked tap and City of Lodi 1.3 August 2005 Short Range Transit Plan parked, The new bus (presumably a small bras) is then started and a 10-15 minute pre -trip inspection is required (by law) before the vehicle can be put into operations. This time requirement would soot allow the vehicles to remain on schedule. The other option is to have another driver ready to switela routes although this is expensive, often resealtirtg in extra employee pay dose to the need to provide extra staffing. The drivers and dispatchers do currently place smaller vehicles on route when shift changes or vehicle availability allow. Currently, smaller bases are utilized as much as possible on weekends when the demand is Iess for Dial -A -Ride and the peals hours on fixed route do not require larger I Rorie 1: Church Street, Turner Road, Lodi lake, .bower Sacramento Road, Raley's, a:: Major Activity Stops on Route 1 include. • Lodi Station • Turner Road at Salisbury Market (outbound) • Wal-Mart • Target • Turner Road at Salisbury Market (inbound) • Turner Read at Lower Sacramento Road Minor activity stops on Route 1 include: Turner Road at Ham Lane Lower Sacramento Road at Elm Street • .Lower Sacramento Road at Tejon Suet Although there are segments along this route that demonstrate significantly lower boardings on weekends than weekdays, these segments remain productive, regularly utilized by passengers. Boarding and alighting peaks occur at the same primary steps on Saturday and Sunday, although at a lower volume than the weekday service. Sunday service drops off significantly from weekday levels to approximately '/4 of weekday City of Lodi 14 August 200,E Short Range Transit Plan 11 CD Depart Depot Depart Depot rcil St. at P'ne St. Church St. at Pine St. Z: Church St. at Locust St. j Church St. at Locust S1. Depart Depot Chwch St. at Olive Cl: 4j church St. at owe CI Church St. at Pine St, Church St. at Eureka Ave, Church St. at Eureka Ave, Church St. at Locust St. Turner Rd and Wine Country Turner Rd and Wine Country Gburch St. at Give Ct Turner Rd at California St. Turner Rd at Ca9fornia St. Church St at Eureka Ave. Turner Rd at Ham Lane Turner Rd at Ham Lane Turner Rd and Wine Country Turner Rd at Lodi Lake Turner Rd at Lodi Lake Turner Rd at Garfornia St. Turner Rd at Lower Turner Rd at Lower Turner Rd at Ham Lane Turner Rd at SaBlsbury Market Turner Rd at Salisbury Market Turner Rd at Lodi Lake Lower Sacramento at Tejon Lower Sacramento at Tejon x Turner Rd at Lower Lower Sacramento at Elm St. Lower Sacramento at Elm St. C Turner Rd at Salisbury Markel Relays Raieys -N Lower Sacramento at Tejon XI Lower Sacramento at Tokay Lower Sacramento at TokaY 9 0 Lower Sacramento at Elm SL Lower Sacramento at Vine Lower Sacramento at Mne Ralays Walmart .4 v� CL in Walmart CL W Lower Sacramento at Tokay Target Target Lower Sacramento at Vine Safeway r3 Safeway > Walmart i CL 0) Lower Sacramento at Vine 0 Lower Sacramento at Vine Target Lower Sacramento at Tokay Lower Sacramento at Tokay U2 Safeway > Lower Sacramento at Lodi Lower Sacramento at Lodi Lower Sacramento at Vine Lower Sacramento at Elm St. Lower Sacramento at Elm St. Lower Sacramento at Tokay 43 Lower Sacramento at Tejon Lower Sacramento at Tejon Lower Sacramento at Lodi Turner Rd at Salisbury Market Turner Rd at Salisbury Markel Lower Sacramento at Elm St. Turner Rd at Lower Turner Rd at Lower I Lower Sacramento at Tejon Turner Rd at Lodi Lake Turner Rd at Lodi Lake I Turner Rd at Sa�sbury Market Turner Rd at Ham Lane Turner Rd at Ham Lane Turner Rd at Lower Turner Rd at Caffonnis St. 'z4 Turner Rd at California St Turner Rd at Lodi Lake Church SI -at Eureka Ave, o. Church St. at eureka Ave.1<1urner Rd at Ham Lane Church St. at 041ve Ct > 0 Church St. at Olive CS Turner Rd at California St. Church St. at Locust St. Church St. at Locust St. Church St. at Eureka Ave. i Church St, at Pine St. Church SL at F`Jne St. Church $t. at Cleve Cl > U9 2 Depot Ghurch SL at Locust ust St, zr ca Church St. at rine SI, Depot 40 35 30 25 20 15 10 5 0 6:15 7:00 7:45 8:34 9:15 10:0010:4511 Boarding m Alighting 15:45 16:35 17:25 18:15 19:00 On average, Route 1 experiences its peak loads in the early afternoon, between two and three o'clock. Ridership is consistent throughout the day, until five o'clock p.m. when it drops off significantly. Route .2c Ce trarl venue, Kettleman Lane, Wal-Mart, Target Hajar Activity Stops along Route 2 include: I&VIM'I& Unlike Route 1, Route 2 ridership is consistent thro ghow the route and there were no steps that lacked activity. Likewise, the segments between transfer points show more consistent and stable ridership levels than these segments on Route 1. Route 2 Saturday and Sunday ridership mirrors the weekday, experiencing high pears (almost as high as the weekday counts) at Lodi Station and at Wal-Mart, and with moderate passenger activity throughout the route. (Please mate for this route, Saturday data is presented as absolute as only one day of data was collected, and, therefore, no averages could be calculated.) City of Lodi 16 August 2005 Shard Range Transit Plan Route 2 Weekday Average *WeekdayBoardings 90 i (# of passengers) -Weekday AOE htings 80 Y 9 70 60 50 I 40 30 20 10 v5 en ria cit �j uz t✓a ui � 5 � � � � ; � � c7a u5 eo cn in � rij 7sa in g I c fts < v F w Qy �. c x c m Q m Z) 00 m u m m m w c f °'' r�G � ip ® sa ro` Em ° E E E s �' m E E B m Q U L? m v C Y c U p � ca ac � Y Ym c3 ) cn 0 vi 0 us 0 � � � � m a a _j a > vi era i) 05 � ui u} ira iA 01 E m < c c @ m CO) �} „fix U w SEm .moi E ` E -j m am v) u m 6J c ami E `4° ! U 0U m E Y E a m rj CJ 0 U U3 u7 �y €1? era era .,�� iu m P3 rm m m y o Q m ai gg aii0 iw =c c c isy (D its ?E 1ro E E E CJ U Y Y :,2 a m U c3 Y City ojLadi 17 August 2005 Short Range Transit Plan On weekdays, Route 2 ridership peaks are similar to those of Route 1, in the early afternoon. Ridership is consistent throughout the day, Cantil five o'clock p.m, when it drops off significantly. 60 50 40 30 20 10 0 6:15 7:00 7:45 B:30 315 10:0010:4511 Boarding Alighting 15:35 17:25 18:15 19:00 Route .3a Lockee ford Street, Mills Avenue, Elm Street, Ham bane, Kettleman Lane, Wimbledon don Drive Major activity Stops on Route 3 include: . Lodi Station Ham sane at Vine Street While all straps on Rotate 3 are utilized, the segment between Ham Lane and Vine Street (on return trips) shows the least amount of passenger activity. In addition to the peak locations found can the weekday, passenger activity peaked on Saturday at: Wimbledon Drive and Hutchins Street Lockeford Street and Ham Lane Saturday activity is about 20% of the weekday volume. although ridership was lower in the beginning of the route than in the latter half, patrons utilized most stops along the route. Sunday activity is significantly lower than bath weekdays and Saturdays (approximately 10% of weekday levels, 50% of Saturday levels). Peak stops are consistent with weekday and Saturday locations, occurring primarily at the transfer center, City of Lodi 18 August 2003 Short Range Transit Plan 0 Depart Depot WSW" at. at Pleasant Ave. Hutcbns St, at Walnut St. Locust St. at Hurtchms_St, Lockeford St. at CaRomia SE. Lockeford S4. at Crescent Ave. Lockeford St. a! Ham Ln. ' Lockeford St, at Cross St. Locketorcl 51- at Loma Or Etm St, at Mb Ave. Elm $t. at Crass St. Elm St. 29 Harn Ln. Ham Ln. at {Bak St. Ham Ln. at Lodi Ave Ham Ln. at Tokay St. Ham Ln. at Vine -St. Ham Ln. at Cardinal St. Ham Ln. at Keifleman Ln. Ham in. at Kooleman L-rr. Ham Ln. at Burgandy Ln. Centtuy Blvd at Ham Ln. Century Blvd at Dartmoor Ci. Century Blvd at Scar£noraugh.Or Century Blvd at Aspen Grove Dr Aspen Grove Cr at Vineyard Or Vmyard Of at Banyan Cr Wimberibn Or at Hutchins St. Wimbedlon lir at Beckman &hoot Ham Ln. at Port Chelsea Cir Ham Ln. at Century'Blvd Ham Ln. at Ke€€ieman Ln. Ham Ln. at Kettteman Ln. ,Harr+ in. at Cardiraf St. Ham Ln. at Vire tit_ Ham Ln. at Tokay St. Ham Ln. at Lodi Ave. Ham Ln _ at Oak St. Elm St. at Ham Ln. Elm, St. at Cross St. Elm St. at Mks Ave. Lockefard S9, at Loma Dr Lockeford St. at Cross St, Lockeford St. at Ham Ln. Lockeford St. at Crescent Ave. Lockeford St. at CaHFomii St. Hutchins St. at Pine St. Oak St. at Hutchins SI. Oak St. at asant'St. Oak St. at Church:5t. Oeppt , 0 0 Depart Depot Watnut St. at Pleasant Ave. Hutchins St, at Wahrut St. ' Depart Depot Y © Walnut St. at Pleasant Ave. Lockeford St. atCreseentAve. ti- Hutches St. at Wakeut St. Lockeford St, at Cross 5t. Locust St. at Hutchins St. Lockeford St. at Loma Or Lmkeford St, at Ca4forrsia St. cP, Loakaford St. at Crescent Ave. Ekn St. at Ham Ln. z Luckefo*'d St. atk am Ln. Hasa Ln. at Lodi Ave, Lookeford St. at Cross St. Ham Ln. ai Tokay St. ;3 Lockelord St. at Lama Or Ham Ln. at Cardinal St. Sim St. at Mills Ave. ;-lash Ln. at Kettleman?ra Eim St. at Cross St. ® Ham Ln. at Burgandy Ln. Eirn St. at Hain Ln Century Blvd at Ham Ln. ca Ham Ln. at Oak St. 'M Century Blvd at Scarborough Or Ham Lan, at Lodi Ave. - Century Blvd at Aspen Grove Or rb a. Ham Ln. at Tokay S9. - Vneyard Dr.al Banyan Or Ham Ln. at Viae St. r 17 Ham Ln. al Cardbza St. . �» Wmtoedkrn 0, at Backman School Ham .Ln. at Kettan to. Hasa Ln. at Port ChelseaCir Hann tn. at Ket[lervan'Ln. Ilam Ln. at Century Blvd Hare U. a9 Burgandy Ln. Ham Ln. at Kettlaman Ln. Ham Ln. at Keebman Ln. Ham Ln at Cardinal St_ Century Wrd at Ham Ln. Ham Ln. at Vine St. Century Blvd at Dartmoor Cu. Ham Ln. at Lodi Ave, Century Blvd at Scarbaronrgh Or Ham Ln. at Oak St. Century Blvd at Aspen Grove Or C E&n St. at Crow 5t. ren Aspen Grove Or at Vineyard Or Lockeford St. at CrosB St. Vrmyord Or at Banyan Br rq Wimbedion Dr at Hutchins St. c B' Ea Lockeford St. at California St. Wimbedion Or at Beckmw Schad qr Ham Ln. at t'ost Chelsea Ci � 3 fl Ham Ln. at Century Blvd Oak St. at Pk-asand St. Ham Ln. at Kettleman Ln. Oak St. at Church St. Ham Ln. at Kettienaan Ln. - Harm bi. at Cardinal St. Ham Ln. at Vine St. Ham Ln. at Tokay St, Ham Ln. a£ Lodi Ave. Ham Ln. at Oak St, Ekn St. at Ham Ln. Elm St. at Cross SI. Elm St. at Mft Ave. Lock®ford St. at Loma Or Lookeford 5t. at Crass St. Lockeford St. at Ham Ln. Lockeford St. at Crescent Ave. Lockeford S9. at Caf rn'a St. Hutchins 59. at Pine St.NJ ® flak St, at Hutchins St. a � Oak SE. at Pleasant St. Oak 5t. at Church St. - -- Depot 0 Depart Depot WSW" at. at Pleasant Ave. Hutcbns St, at Walnut St. Locust St. at Hurtchms_St, Lockeford St. at CaRomia SE. Lockeford S4. at Crescent Ave. Lockeford St. a! Ham Ln. ' Lockeford St, at Cross St. Locketorcl 51- at Loma Or Etm St, at Mb Ave. Elm $t. at Crass St. Elm St. 29 Harn Ln. Ham Ln. at {Bak St. Ham Ln. at Lodi Ave Ham Ln. at Tokay St. Ham Ln. at Vine -St. Ham Ln. at Cardinal St. Ham Ln. at Keifleman Ln. Ham in. at Kooleman L-rr. Ham Ln. at Burgandy Ln. Centtuy Blvd at Ham Ln. Century Blvd at Dartmoor Ci. Century Blvd at Scar£noraugh.Or Century Blvd at Aspen Grove Dr Aspen Grove Cr at Vineyard Or Vmyard Of at Banyan Cr Wimberibn Or at Hutchins St. Wimbedlon lir at Beckman &hoot Ham Ln. at Port Chelsea Cir Ham Ln. at Century'Blvd Ham Ln. at Ke€€ieman Ln. Ham Ln. at Kettteman Ln. ,Harr+ in. at Cardiraf St. Ham Ln. at Vire tit_ Ham Ln. at Tokay St. Ham Ln. at Lodi Ave. Ham Ln _ at Oak St. Elm St. at Ham Ln. Elm, St. at Cross St. Elm St. at Mks Ave. Lockefard S9, at Loma Dr Lockeford St. at Cross St, Lockeford St. at Ham Ln. Lockeford St. at Crescent Ave. Lockeford St. at CaHFomii St. Hutchins St. at Pine St. Oak St. at Hutchins SI. Oak St. at asant'St. Oak St. at Church:5t. Oeppt , 0 0 Depart Depot Watnut St. at Pleasant Ave. Hutchins St, at Wahrut St. Locust St. at Hutchins St, Lockeford St, at California 5t. Lockeford St. atCreseentAve. LocWord St. at Ham Ln. Lockeford St, at Cross 5t. Lockeford St. at Loma Or Elm St. at Ms. Ave Elm St. at Cross St. Ekn St. at Ham Ln. Harr Ln. at flak St. Hasa Ln. at Lodi Ave, Ham Ln. ai Tokay St. tiara Ln. at VMo St. Ham Ln. at Cardinal St. ;-lash Ln. at Kettleman?ra Nara Ln..at Ketdsman.Ln. ® Ham Ln. at Burgandy Ln. r" Century Blvd at Ham Ln. ca Century Blvd a9 Dartmoor Cir. 'M Century Blvd at Scarborough Or Century Blvd at Aspen Grove Or rb a. Aspen Grove Dr at Vineyard Dr Vneyard Dr.al Banyan Or r 17 Wimbedbn Or at Hutchins at, �» Wmtoedkrn 0, at Backman School Hasa Ln. at Port ChelseaCir Ilam Ln. at Century Blvd Ham Ln. at Kettlaman Ln. Ham Ln. at Keebman Ln. Ham Ln at Cardinal St_ Ham Ln. at Vine St. Ham Ln. at Tokay St. Ham Ln. at Lodi Ave, Ham Ln. at Oak St. Eire St. at barn Ln. E&n St. at Crow 5t. Ektn 5t. of ARdls Ave. Lockeford St. at Loma Or Lockeford St. at CrosB St. Lockeford St. at Ham Ln. Lnckelofd St, at Crescent Ave. c B' Ea Lockeford St. at California St. Hutchins St. at Pine St, n m Oak St. at Hutchins St. 3 fl Oak St. at Pk-asand St. Oak St. at Church St. Depot 6:15 7:00 V46 8:30 9:15 10:0010:A5 11:3512:2513:15114-.05 14.515:4516:35 17:2516:1519:00 41 13oarding m Alig f n Route 3 experiences two peaks, one at 7:45 a,m., the other between 2:05 and 2:55 p.m. Mid-day ridership is consistently in the range of 10 passengers per trip, dropping off after the afternoon peak to minimal levels. Route 4r Lodi Avenue, Fairmont Avenue, Vine Street, .South Church Street, Century Boulevard, Mills Avenue to 'cal -Mart and Target Major activity steps along Route 4 include: . Lodi Station Fairmont Avenue and 'dine Street . Wal -Dart The segment of the route between Wal-Mart and Tokay High School is the most unproductive segment of the route, on weekdays and on Saturdays and Sundays as well. Saturday and Sunday ridership on Route 4 reaches approximately half of the weekday ridership. City ofLo& 20 A isgust 2005 Short bangs Transit Plan © t13 O 471 Q .� i71 0 o Depart Depot Depart Depot Depart Depot L'At Ave at Church St Lodi Ave at Church St Lodi Ave at Church SY Lodi Ave at Rose St Lotti Ave at Rose St Lodi Ave at prase St Fairmont Ave at Lodi Ave Fairmont Ave at Lodi Ave € Fairmont Ave at Lodi Ave Fairrs ono Ave at Tokay St Faisrssorsi Ave at Tokay St Fairmcmt Ave at Tokay St Fairmmt Ave at Vine St Fairmont Ave at Vine 81 Fakrncogl Ave at Wine St Vine St at Crescent Ave Vine St at Crescent Ave Vine St at Crescent Ave Vine St at Lee St Vine St at Lee St Vine St at Lee St Church St at Vine St Church St at Virne St church St at Vine $1 Church St at Patk mat Church St at Park St Church St at.Rark S1 Church St at Kattternao Ln Church Si at Kettleman Ln Church St at Kettlernen Ln Church St at Mandocine its Church St at Mendocino Dr Church St at Mandocino Dr Church St at Century :Blvd Church St at Century Stud Church Si at Century Bind Century St at Scarborough [fir Century St at Scarborough Dr century St at Scarborough Or Centruy Blvd at Tokay High Centruy Ltivd at Tokay High Cemruy Bivd at Tokay High School Centruy Bhfd at Harn LnCsrsta ay $ted ai.i tails Ln . $ Centruy Blvd at Barn Ln Century i3iVa at Sorrel Lir Century Blvd at Sorrai Dr Century Dvd at Sorrel Or Mills Ave at Century Wd m Milts Ave at Century Blvd rills Ave at Century Blvd MOis Ave at Kettiernan Ln -i a Miffs Ave at Keitisrrsan Ln 0 Cn Mft Ave at Kattlernan Ln Target a Target is 0 Target Safeway 3 Safeway a Sa€eway Wairtaart "c Walmart ra Wdairnart Kettieman to at Trend Dr Kettleman Ln at Tienda Dr � � Kettteman Ln at Tienda Dr 5yNan Way at KeitLamatl Ln Sylvan Way at Kettiernan Ln Sylvan Way at Ke£tlennan Ln Sand Creek Or at Mks Ave Sand Creek Dr at Mills Ave Sand Creek Or at turfs Ave Mitis Ave at Sand creek Orto Mils Ave at Sand Creek Or Mfgs Ave at Sant Greek Or Mills Ave at Sylvan Way keds Ave at Sylvan Way to Mitts Ave at Sylvan Way Century Blvd at Meadowbrook Century Blvd at Maadawbrook century Blvd at Meadawbrook Dr Century Blvd at Nam Ln Century Blvd at Ham Ln Century Blvd at Marra Ln Camury Sfvi at Tokay, High Century Blvd at Tokay high ; Century Blvd at Tokay Nigh School Century aivd at Se: borough Dr Century Blvd at Scarbo ough Or Century Blvd at Scarborough Dr Century Btvd at Aspen Grove Century Blvd at Aspen Grove century Blvd at Aspen Grove Or Church St at Swain Or Church St at Swain Or Chvreh St at Swain Or Church St at Mendocino Dr Church 51 at Mendocino tar Church $1 at Mendocirto or Church St at Park St Church 31 at Park St Church St at Park St Vine Stat Church St 1 Vine St at Church St Vine St at Church St Vine St at Hutchins St I Vine St at Hutchins St Vine St at Hutchins 5t Vine S1 at Crescent Ave I Vine St at Crescent Ave m m Wine $1 at Crescent Ave Vine St at Fairmont Ave 4 a- E Vine St at Fakmont Ave a tine St at Fa rrruynt Ave Fairmont Ave at Tokay St Fakmont Ave at Tokay Si i m Fairmont Ave at Tokay St Fairmont Ave at Lodi Five > M Fairmont Ave at Lod Ave j n Fairmont Ave at Lod Ave Lodi Ave at Crescent AveLodi .-, d t.Od'1 AveAYe at Gf85Ceiit Ave+�Ve Ave at Crescent Ave Lodi Ave at Schod StLodi m Lodi Ave a1 School 5t � Ave at School St Depot Depot _ ° `n Depot o ca a o 0 o a o -51 40 35 30 25 20 15 I 10 ; 5 of Weekday Passenger Activity by Time of Day Route 4 6:15 7:00 7:45 3:30 9:15 10:00 10:45 11:35 1225 13:15 14 Boarding m Alighting 16:35 17:25 18:15 19:00 Route 4 peaks between 2:05 and 2:55 p.m. Ridership through the remaining parts of the day mirrors Route 1, which is generally consistent and dropping off significantly after .Route 5: Northeast Lodi, CluffA venue, Cherokee Lane, Atmond Drive, ,Stockton Street, Lodi Grape Festival Major activity stops along Route 5 include: Lodi Station, at bath ends of the route A Pioneer Chive between Golden Avenue and Calaveras Street (in bath directions) Cherokee sane and Lodi Avenue The rernaiDing portions of the route experience very little passenger activity. Saturday and Sunday ridership mirrors that of the weekday in terms of location of major passenger activity, primarily at both ends of the route. Saturday represents approximately half of the weekday levels, and Sunday services approximately 1/8 of weekday levels. Overall, ridership on lacerate 5 has risen since a new grocery stare opened along the mute. City of Lodi 22 August 2005 Short Range Transit Plan I w P -C, Ptn Depart Dew Depart Depot Depart Dew Stockton Si at Locust St. Stockton St at Locust St Stockton St at Locust St Calaveras St at Lockeford S� Calaveras St at Lockeford St Calavaras St at LockefoM St Cafaveras St. at Sonora Ave Calaveras St. at Sonora Ave Calaveras St. at Sonora Ave Ginkien Ave at Pioneer Dr Golden Ave at Pioneer Dr Golden Ave at Pioneer Or Colum Cir at Calavar6s St coumbia Cir at Calaveras $1 Columbia Cir at Calaveras SI Turner Rd at Beckman Rd Turmr Rd at Beckman Rd Turner Rd at Beckman Rd Turner Rd at Cluff Ave Turner Rd at Cliff Ave Turner Rd at CkX Ave Ch�ff Ave at Black Diamond Way Cluff Ave at Black Diamond Way Cluff Ave at Black DiamcM Way Cluff Ave at Lookeford St Ctuff Ave at Lockeford.St Ciuff Ave at Lor-keford Sl Lockeford $1 at Cherokee Ln LoGkefofd St at Cherokee -Ln Lockeford Stat Ln Cherokee Ln at Pm St Cherokee Ln at Pine St Ln Cherokee Ln at Phe St Cherokee Ln it Lodi Ays� Cherokee Ln at Lodi Ave Cherokee Ln at Lodi Ave Cherokee Ln at Eden StCherokee Cherokee Ln at Eden St Ln at EdEm 81 Cherokee Ln at Hale Rd Cherokee Ln at Hale Rd Cherokee Ln at Hall Rd Cherokee Ln at Poplar St Cherokee Ln at PopW S Cherokee Ln at Poplar Stt Cherokee Ln at Kettleman Ln 0 U)Almond Cherokee Ln at Keftman Ln.W Cherokee Ln at Kettleman Ln Almond Ave at Cherokee Ln 'R C Almond Ave at Cherokee Ln Ave at Cherokee Ln Atmond Ave at Aknondwood to z Q t� Almond Ave at Aknondwood Almond Ave at Nmondwood Stockton St at Almond Ave 5Stockton St at Almond Ave 0 K Stockton St at Almond Ave Kettlernan Ln at Stockton St LQ 0 >, Kettleman Ln atStocklon St Kettleman Ln at Stockton St Ln at Central Ave a7iKettleman Kettlarnan Ln at Central Ave Kettleman, Ln at Central Ave Cherokee Ln at Kettlernan Ln Cherokee Ln at Kettleman Ln Cherokee Ln at Kefteman Ln Cherokee Ln at Poplar St Cherokee Ln at Popiar St to Cherokee Ln at Poplar St Cherokee Ln at Hale Rd Cherokee Ln at Hale Rd Clwokee Ln at Hale Rd Cherokee Ln at Kmart Cherokee Ln at Kmart Cherokee Ln at Kmart Cherokee Ln at Lodi Ave Cherokee Ln at Lodi Ave Cherokee Ln at Lodi Ave Cherokee Ln at Pine St Cherokee Ln at Pine St Cherokee LM at Pine Si Lockeford St at Cherokee Ln I-ockeford St at Cherokee Ln Lockeford St at Cherokee Ln Guff Ave at Lockeford St Cluff Ave at Lockeford St Ckiff Ave at LockL-foTd St Ciolf Ave at Black Diamond Way 1 Chaff Ave at Black Diamond Way II Guff Ave at Black Diamond Way Turner Rd at Cluff Ave co Turner Rd at Cruffff Ave jo Turner R41 at Chuff Ave Turner Rd at Beckman Rd a Turner Rd at Beckman Rd g = Turner Rd at Back map Rd Columbia Cir at Calaveras; St Columbia Ck at Calaveras St y CotumNa Cir at Calaveras St Golden Ave at Pioneer Or0 Gokfen Ave at Pioneer Or Golden Ave at Pioneer Or Calaveras St at Pionew Dr ES' , Calaveras I = a St at Plonew Or Calaveras St at Pioneer Dr Calaveras St at Lockeford St ;3 5' to Calaveras St at Lockeford Si Calaveras SI at Lockeford 8t Stockton St at Locust St j Stockton St at Locust St Stockton St at Locust St Depot Depot Depot I 25 20 15 10 -- 5 -: F1 615 7:00 7:45 8:30 3:15 1G -M 10:45 15 14:05 14:55 15:45 16:35 17:25 18:15 10:00 Boarding Alighting Weekday ridership on Route 5 is consistently lower than on the other roues, with peak averages less than '/, the ridership Of Other routes. This route peaks during raid -day, rather than early afternoon pears of other routes, ether mans consistently average around 7 passengers per trip. Express Services Express roues are operated primarily because of overcrowding due to the student population using the transit systema Passenger activity can these routes peaks in two common locations, the schools in question and in major residential areas nearby. Express 1 hoards the majority of passengers at: Fine Street and Central avenue ® Cherokee Lane and Elva. Street Millswoo . Middle School The remaining portions of the route show no apparent strap activity. Express 1 A.M. carries its peak loads on the last run, at 7:15 a.m. The first run, at 6:15 a.m,, carried no passenger's during the time reviewed. The majority of Express 1 P.M. passengers board at the school and alight at the Depot. Unlike the A.M, service, more passengers use stops along the route, through to Lockeford and Stockton. The first two afternoon runs of Express 1 (2:20 p.m. and at 2.58 p.m.) generate the highest ridership, The 3:35 p.m. roan carried only 2.5 passengers during the time reviewed. City of Lodi 24 Au ust 2005 Sh ar-t Range Transit Plan 25 20 15 10 V 6:15 6A5 715 Boarding w Alighting Express 1 PM Average Boarding AIigMling €A1 C 5J} CIO C 4 Express 4 AM Average 5 ep N I Boarding 90 CH M1S rp m ( of passengers) Alighting 70 60 50 40 30 20 107 0 - _ _ EL[ tb (U p i fn .0 G1 C x E E x W �_ N m Q. L) U Q J J 25 20 15 10 V 6:15 6A5 715 Boarding w Alighting Express 1 PM Average Boarding AIigMling €A1 C 5J} CIO C 4 5 ep N 6 'o CH M1S rp m City of Lodi 25 August 2005 Short Range Transit Flan 25 20 15 10 5 0 60 50 40 30 20 10 0 2:20 2:58 3:36 a Boarding im Alighting Express 2 carries a larger number of passengers than Express 1 and tends to build ridership through the beginning of the route. Major stop activity includes * Central Avenue and Vine Street * Ham Lane and Oak Street The portion of the route beyond Ham Lane and Vine Streets on inbound trips demonstrated no passenger activity during the data collection period. Express 2 AM Average (# of passengers) ca a 0 CL 0, E 0 Boarding �=,eiqht�ng tii 101 K '2 E cn 0 E E C E tt E E cu City of Lodi 26 August 2005 Short Range Transit Plan 12 10 4 2 0 go= Passenger activity on Express 6 service in the morning mirrors that on the Express I bus in terms of volume; however, ridership is collected at two major locations: * Central Avetme and Vine Street * Almond Drive Apartments The Express routes serve the demand created by middle and high school students without disrupting the regular traffic flow of the morning and afternoon commuters on the inainline routes. These routes diffuse the sharp increase in ridership during peaks periods, therefore reducing the risk of overloading. Express I and 2 carry a significantly larger number of passengers than Express 6 and as a result of the load counts, may be considered for additional supplemental service. Express 6 AM Average Boarding I U 6 M -0 '6 -Q 5, '2 t City of Lath 27 A ygusi 2005 Shorr Range Transit Plan High use stops identified through this analysis include (transfer locations in italics): • Lodi Station ® Wal-Mart • Target • Central Avenue and Vine Street • Almond Drive Apariments • Ham Lane and Oak Street * Ham Lane and Vine Street * Pioneer Drive and Golden Avenue * Pioneer Drive and Calaveras Street * Fairmont Avenue and Vine Street ® To ay High School * Wimbledon Drive and Hutchins Street * Turner Road at Salisbury Market ® Turner Road at Lower Sacramento Road * Lockeford Drive and Ham Lane Ridership on the regular route system is greatly affected by the student population, resulting in significant peaks in the morning and early afternoon, and causing maximum loads and capacity constraints during those times. Although Express service is operated to accommodate the student ridership, the peaks on the regular routes continue to be generated by this ridership. All routes experience significant drops in passenger activity after 5 p.m., averaging between one and five passengers per trip On the last run of the day at 7 p.m. City ofLodi 28 August 2005 Short Range Transit Plan 3• 'Transit Origins and Destinations This section describes transit needs according to data collected from the 2000 Census and examines the current services provided in the City of Lodi and the locations served. Typical transit origins and destinations are displayed in the following graphic. These include: • Community and government services • Grocery and retail locations • Medical facilities • Educational facilities • Apartments (high density) and low income Dousing This data is used to detennnitne where transit services may be expanded or modified to reach the majority of these locations. As can be seen its the map below, the majority of potential transit origins and/or destinations are served by the current routes and bras stops. For planning purposes, routes are generally considered accessible by the walking public if within '/a mile from the ultimate origin or destination. Those that are not on the current routing are primarily located within % mile of transit services. Major areas not directly served by transit but within the % mile Boundary include high density housing along South Hutchins Street south of Kettleman Lane (accessible to Routes 3 and 4) and along South Garfield Street, which is accessible to both Routes 2 and 5. Areas outside of 1/2 mile from a route are the neve residential developments on the north side of Harney Larne at Highway 99 and some of the industrial area east of Highway 99 along Guild Avenue south of pine Street. Based on the combination of demographic data and the locations of major origins and destinations along the fixed route system, it can be concluded that the City is well served by the current system. Minor modifications may be possible or considered to improve the directness of service, primarily in residential areas. Based on population characteristics typical of traDsit-dependant population, areas considered to be relatively high in meed are served by Routes 1, 2, 3, and 4, with transferability to Route 5 and to regional services. Therefore in the future, rather than routing alternatives, these areas may be considered for frequency improvements to meet the demand of this population. City of Lodi 29 August 2005 Short Range Transit Plan Cary of Lodi 30 August 2005 Short Range Transit flan Analysis q f Dial A -!fade Origins and Destinations ations Dial -A -[tide service is provided throughout Dodi to paratransit consumers, seniors, and the general public. There is currently no differentiation between ADA paratransit and non -ADA trips, nor is there a paratransit certification eligibility program in place. As a part of the Short Range 'transit plan, Dial -A -Ride data was collected regarding origins and destinations on a typical weekday and on a typical Saturday. This data was plotted against the Grapel.ine fixed rotate service map in order to determine the proximity to Grapeline fixed routes. Dual A -Ride Origins corral Destinations Origins and destinations of Dial -A -Ride passengers on the days surveyed are displayed on the following pages. The majority of bots weekday and weekend Dial_A-Ride origins and destinations fall within '!z mile of the fixed route, indicating that there may be an opportunity to entice Dial -A. -Ride passengers to the fixed route services through marketing and promotional programs. A historical ridership graph for Dial -A -Ride has been included to illustrate ridership trends on the system. 100,000 911,000 80.000 70,000 60,000 50,000 40,000 30,0€?0 20,000 10,000 0 1995M996 1996/1957 199717998 1998!1999 19991200() 2000124304 20Ot12002 2002/2003 2003/2004 City of Lodi 31 August 2005 Short Range Transit Mara City of Lodi 32 August 2005 Short Range Transit Plan Legend —Route i —Route 2 —Route 3 —Route 4 --Route 6 0 Cit . y of Lodi 33 August 2005 Short Range Transit Plan Common Diazl-A-Ride Origins and Destinations Common Dial -A• -Ride stops are depicted on the maps below. Stops were considered %ommon" if they were utilized four or more times on the days surveyed. All but one of the stops considered common on weekdays are either directly on a Grapeline fixed route or within less than Va mile of a Grapeline route. Likewise, common weekend Dial -A -Ride stops are located directly on the fixed routes. City of Lodi 34 August 2005 Short Range Transit Plan City of Lodi 35 August 005 Shoat Range Transit Plan The location of Dial -A -Fide origins and destinations mirrors the fixed route service. Effective January 1, 2065, Dial -A -Ride fare was raised to $5.00 for the general public, while senior and disabled fares remained at a reduced .rate on both services. The implementation of a higher fare for general public Dial -A -nide passengers is designed to encourage passengers to utilize feed route services. Ridership on the Grapeline fixed routes is significantly lower on weekends than on weekdays, dropping to approximately 50% of weekday ridership on Saturdays and 25% on Sundays. This level of weekend ridership on the fixed route, combined with the data gathered regarding Dial - A -Bide service, suggest that a hybrid service may prove successful. A hybrid service such as a deviated fixed route service (where the bus travels two or three blacks off route with advance notice requests) would meet overall demand while using fewer resources. City Of Lodi 3)6 August 2005 Short Range Transit Plan Demographic data from the 2000 Census was reviewed in terrns of overall population densities, and density and rankings of the potentially transit -dependent persons. For purposes of this analysis, potentially transit dependent populations include: Children ages 5 -- 14 ® persons 55 and Older Disabled Persons Low -Income Persons The papulation density of the City of Lodi and surrounding areas by Census Tract are displayed below. Each of the census tracts within the City demonstrates an overall population density greater than 2,000 persons per square mile. Those tracts east and north of the City have the highest population densities, greater than 4,500 persons per square mile. Citi of Lodi 37 August 2005 Short Range Transit Plan overall population density is important in deter-nining the appropriate type of transit services to supply. In areas where the population densities are at least 2,000 persons per square mile, fixed route transit services are generally deemed appropriate. In areas where the population falls below this level, more successful services may include deviated fixed route or Dial -A -Ride. City of Lodi California Ov*ra/l POPMlatwo DORS1ty City of Lodi 38 August 2005 Short Range Trans it Plan The population density of senior disabled persons, according to the 2000 Census, as displayed below by census tract, is the percent of overall population represented. The Disabled, Youth, and Low -Income population categories are also plotted by the censers tracts, to get an idea as to where services should be targeted. These representations demonstrate the absolute potential need of each population segment included. As a percent of the total population, the Senior Disabled population does not demonstrate high needs in any particular census tract. Whenconsidered by population density, however, tracts 3823311, 3813511, 3813493, and 3813434 demonstrate higher densities of this population segment. Senior Oelwthirr City of Lodi 59 August 20.05 Short Forge Transit Plan As with the Senior Disabled population, no tracts demonstrate high need as a percent of the overall population, however, when considering the density of this population segment, tracts 3813472, 3822211, 3813493, 3823239, and 3813434 demonstrate higher relative potential need. " "' , Vg IS P-ROMAIR 11 City of, odi 40 August 2005 Short Range Transit Plan The Low -Income papulation does not demonstrate high needs as a percent of the overall population. As with the previous populations reviewed, however, when viewed in terms of population density, tracts 3823311, 3823219, and 3813434 demonstrate higher relative potential need for transit services. City of I odi 41 t1 wast 2005 Short Range Transit Plan FY ' — 3 k l S � _ 4 I I kaki r Ir City of I odi 41 t1 wast 2005 Short Range Transit Plan The Disabled population segment as a whole represents less than 113 of the total population in all census tracts, and therefore sloes not demonstrate specific need as a resJit of this calculation. When viewed in terms of population density of this segment, however, high relative potential Saeed is found in tracts 3823311, 3813493, and 3813434. Moderate needs are found in tracts 3813472, 3813511, 3823219, and 3823239. Cel �f"alira�raiu a.«,aa fJrxarb%dsaxrxs��al'a�r�a�.r,�mf 1€�tcrfa°v�ukrAtQ, a ° x.t a.m ININEW aG rpt C - 3 0M DisrbledPopubtion Def wf M a z.a a -a City gfLodi 42 August 2005 Short Range Transit Plana The population density of persons with these certain characteristics is relative to the overall need for transit services. As these census categories are not mutually exclusive, the overall relative need must be determined by ranking the individual segments and evaluating the need based on the cumulative ranking of the segments. According to this ranking, census tracts 3813434, 3813493, and 3823311 demonstrate high relative potential need for transit services and are where efforts should focus in terms of improvements, With the exception of tract 3823203, the remainder of the City demonstrates moderate relative need for transit services and should be considered for potential adjustments to services, Current services that operate in these areas include Routes 1, 2, 3, and 4. Based on this combined analysis, tracts 3813434, 3813493, and 3823311 have the highest level sof need for transit services. Ciry of Lodi 43 August 2005 Short Range Transit Plan Based on the current travel patterns, leads, demographics, and location of common transit origins and destinations, alternatives for service improvements and changes include: Increase leak Capacity Miner Route Modifications Increase Peak Capacity In the fixture, should large peaks can the fixed route service resulting from high student ridership indicate that. capacity should be increased to reduce the total load factors on these runs, there are two ways to accomplish this: 1) introduce vehicles with larger capacities or 2) increase service frequencies. As the pears are so dramatically different from the ridership at other times of the day and the significant capital investment for transit buses, increasing the individual vehicle capacity is not a recommended option. Increasing the frequency throughout the day is not necessary due to the reduced ridership in the non -peak tunes. Instead, it is suggested that additional tripper or express service woad be the most cast -effective way to address the capacity constraints at peak times. Additional service should remain consistent with the timing of the current service to meet student demand, or it can be implemented in a manner so as to attain 25 -minute headway during peak tames, to help spread the load over the peals. Implementing additional express service would require two (2) additional vehicles with the capacity to carry at least 24 passengers. Minor Route Modifications While the majority of key transit origins and destinations are located either on or within 1/2 mile of a transit stop, minor realignments of Route 4 could be made to provide direct service to key locations. Such realignment world not require additional resources but may increase the attractiveness of the fixed route service in these locations. A summary of the changes and its reasoning follows, as well as a map of the proposed change. City of Lodi 44 August 2005 Short Range Transit Flan iy of L GFtAPEe, BUS ROUTE 4 PROPO... CHANCES REASONS: Safety (numerous accidents on FainnoDt Avenue) • Schedule Improvement (Route 4 is currently the hardest route to stay can time; passengers frequently miss transfers) • Duplication of Route 3 stops CHANGE: Out bound: Turn left on Hutchins Street rather than Fair cont Avenue (from Lodi Avenue) Left on Vine Street and continue the same Inbound: From Viae Street Martz right on Crescent Avenue Right on Lodi Avenue Changed Steps: Missed Added Alternate Serves Lodi & Rose Hutchins & Lodi Route 3-Hutehins & Oak for Lib5Lty AlbertsonsTLiberty Hi Fairmont &Iodii Rt 3-iar&Lodifrs. Offices Fairnort!l12k4 t. q`Yarn !�T R b6 66 Fairmont & Viae Rt. 3 -Ham &"lane Iles rtal Vine & Crescent None (rarely used) Rt. 2 Kettleman 8r Crescent for Nichols Homes/Nichols School j4aatchins & `I"okay by UCC Church Headstart Vine & Llijtehins by 401/421 W. Vine Park/homes 'nine & Crescent Move from Vine To Crescent Homes/Nichols School Vine & Fairmont Rt. 3- lam & Vine Hos ital Fairmont & Toka lit. 3 -Hare & Tok.ay Drs. Offices Crescent & `l'okay L1CC Church/Headstart Crescent between Kimberly Lodi WIC/Delta Health City of Lodi 46 August 2005 Short Range Transit Plan Reduce Evening Service Ridership drops off significantly after 5 p.m. on all roues and is almost non-existent on the last trip at 7 p.m, Reducing the service by one run on all routes where 6.15 p.m. is the final run -would eliminate 3.75 revenge hours daily, approximately 475 revenge fours annually from the total program, saving about $58,500 in contract and operational expenses (fuel, etc). Given the low ridership at this time of day (approximately 20 passengers per day and 5,200 over the year), this adjustment would not significantly impact the demand for Dial -Am tide service, therefore, would rewire no additional resources. Reduced General Public Dial -A -Ride fares could be made available to passengers during the hours where Fixed Route is not available. Reduce ee Service Levels Given the significant decrease in ridership on Saturday and Sunday, it is recommended that this service be sealed lack. Three possible scenarios to accomplish this are implementation of: ® Reduced frequencies with alternating headways • Implementation of Deviated Fixed Route service • Modified routing to provide effective coverage at lower frequencies • Discontinuance of weekend fixed route services altogether with increased Dial -A -Ride capacity to serve the general population Headways can be extended and service alternated between routes while maintaining the current route structure. This would provide the same service coverage yet reduce the overall cost and resources required for weekend service. While this may reduce overall ridership by an average of 411 passengers per weekend or 21,384 passengers per year, system productivity in terms of passengers per hour should ultimately increase. Modifications to the core route structure, in essence to provide similar coverage while reducing the resources required and overall cost associated with weekend service, can be accomplished by combining the primary routes. The individual routing would be extended, and therefore the service frequencies will be reduced. Eliminating weekend service, either on bath days or on Sunday only, will significantly reduce the overall cost of the service. This would require an increase in Ilial -A -Ride City of Lodi 47 August 2005 Short Range Transit Plan capacity on the weekends to provide the same service levels, potentially resulting in greater productivity of the ilial -A -Ride program. Given the current productivity of the Dial -A -Ride service and the current weekend ridership on the fixed route system, an additional 25 revenue hours would be required on Saturday and approximately 12 revenue hours on Sunday would be required to meet demand, This option would reduce overall service by 25 hours on Saturday (1,300 lours annually for approximately $78,000 (fully allocated east)) and by 38 hours on Sunday (1,975 hours annually for approximately $118,550 (fully allocated cost)). City ofLodi 48 August 2005 Short Range Transit Plan Capital recommendations include the purchase and installation of bus stop shelters and benches at key stops and the development of a fleet replacement plan used on the current age and mileage of the fleet. Bus Stop Improvements Key locations on both fixed route and Dial -A --bide stops should be considered for improvements such as installation of shelters, benches and signs. High activity fixed stops that are good candidates for the installation of shelters include: ® Central Avenue and Vine Street • Almond Drive Apartments • Ham Lane and Oak Street • Ham Lane and Vine Street • Pioneer Drive and Golden Avenue • -Pioneer Drive and. Calaveras Street • Tokay High School ® Wimbledon Drive and Hwebins Avenue • Lakewood Mall • Turner Road at Lower Sacramento Road • Lockeford Street and Hain Lane Common Dial -A -Ride locations should be considered for bus stop improvements such as benches include: Mcd1cal * 112 South Fainnont Avenue * 631 Soulb liam Lane ® 999 South Fairmont Avenue . 2407 West Vine Street . 800 South Lower Sacramento Road (hospital) City of Lodi 49 August 2005 Short Range Transit Plan Residential b 2319 Woodlake Circle ® 1231$ North Highway 99 (mobile home park) 350 South Ham Lane (apartment complex) 525 East Tokay Street • 2318 Medallion Way Business 333 South Lower Sacramento Road 500 East Lodi Avenue 520 South Cherokee Lane 1140 South Cherokee Laze ® 2422 West Kettleman Lane R 525 West Lockeford Street 530 West Kettleman Lane Senior Living ® 900 North Church Street . 115 Louie avenue Grouts Care Home 209 North School Street 2155 West Elm Street 2216 Alpine Drive Sebool 1111 West Century Boulevard At a minimum, beaches should be placed at all other major high-density housing locations. Shelters should be placed at major retail, senior housing and service locations, and medical facilities. 00, of Ladt 50 August 2005 Schutt Range Transit Plan The east of bus stop signs, shelters and benches varies and can be offset by advertising prograrns where a professional fine purchases, installs, and maintains the bench/shelter in consideration of all or a portion of revenues generated by advertisernenis placed on the amenity. There are many firms that provide this service, locally and nationally. Depending on the arrangements, this type of advertising, as well as the sale of advertising space on the vehicles themselves, can generate revenues that can be applied toward the farebox requirement of the TDA legislation. This may help defray the cost of additional services and capital purchases. Additionally, as development occurs within the City of Lodi, transit amenities (shelters, benches, garbage cans) shall be included as part of the tentative map consummate with the projected transit demand for that development. Fleet Recommendations and Capital Replacement Generally speaking, the type of transit bus required to meet additional pear hour service demands can be purchased for $69,000 to $74,000. This cast would apply to a CNG cutaway or body on chassis type vehicle with a seated capacity of 20 passengers and a wheelchair lift to maintain accessibility which could be utilized for either service. .In the future, improving the peak hour service (where the Express Routes are full and the corresponding fixed routes are at or above capacity) would require the use of two additional cutaway vehicles, with a total estimated cost of $139,000 to $147,000, 10% of which would be required in local matching funds. The annual mileage per vehicle from the period September 1, 2003 to September 1, 2004 was used to calculate the anticipated mileage of each fleet vehicle over the next five years. Using standard recommended replacement mileages for each type of vehicle currently used in the service, a capital replacement schedule was developed. The replacement years of each fleet vehicle are highlighted in yellow on the following table. The recommended replacement schedule is based on 150,000 -mile life on cutaway- qTe buses, 250,000 -mile life on mid-sized transit -type vehicles, and over 300,000 -miles on the larger transit -style vehicles. At the current mileages, there are 12 vehicles due for replacement in 2065. however, only 5 replacement vehicles are funded in the 05/06 fiscal year and 5 expansion vehicles in the 06/07 year. These vehicles are 100% percent grant City of Lodi 51 August 2065 Short Range Transit Plan Banded, Additional funding, or current operations funding, will be required to fund the remaining vehicle needs. City of Lodi 52 August 2005 Short Runge Pransif Plan Bus # 10.001 wh"Chair 2 seats 9 Fuel Type CNG Year 1994 Manu Ford Model F-350 2003-2004 Annual Weage 10,897 Anticipated Weage As of 9105 216,176 As of 9106 As of 9197 As of 91088 As of 9149 � 3 10-002 2 9 CHG 1994 Ford F-350 15,076 232,719 1"23 4 7 CNG 2002 EI Dorado Aerotoch 29,274 82,202 1 111,47E 140,750 17€4,024 10424 4 7 CNG 2002 El Dorado Aerotech 30,894 80.,476 111,37.0 142,264 173,15.8 10-025 4 7 CSG 2002 EI Dorado Aerotech 28,176 77,.539 103,715 133;891 162,867 10026 4 7 CNG 2002 El Dorado Aerotech 17,664 s5.804 73,4198 91,132 108,796 126,4611 10.027 4 7 CNG 2002 El Dorado Aerotech 28,040 74,929 102,969 131,009 159,049 10.028 4 7 CMG 2002 EI Dorado Aerotech 33,94$ VAN 121,637 155,585 10.030 2 7 CNG 1995 Ford F-350 18,941 244,696 10.031 2 8 CNG 19955 Ford F-35€3 %9" 272,522 10-032 2 a CIG 1995 Ford F-350 14,590 249,104 10.1933 2 a CMG 1995 Ford F-350 17,194 265;002 111434 2 8 CNG 9995 Ford F-350 15,414 247,444 10035 5 12 GAS 1996 Fend Senator 37,251 355,221 10-036 5 12 CTAS 1996 Ford Senator 31,834 293,072 10037 2 16 GAS 199£ Ford Senator 17,279 330,687 I0-038 2 16 GAS 1996 Ford Senator 32,067 342,.538 10-439 2 16 GAS 1996 Forel Senator 29,067 337,365 10.041 2 31 CNG 1991 amtran KC3510 4,308 23,243 27,551 31,859 36,167 40,475 10-044 2 30 CIG 2000 NABI 040.11 32,271 178,142 210,413 242,684 274,955 307,226 1.0-045 2 30 CNO 2000 NABI 040.11 40AS8 185,857 227,54,5 266,233 308,921 349,609 18-046 2 30 CNG 2000 NABI 040.11 38,635 181,512 220,147 258,792 297,417 336,052 10-047 2 30 CNG 2009 NAB] 044,11 42,349 189,070 231,419 273,768 316,117 358,456 10-048 2 34 0119 2000 140131 040.11 16,506 122,439 138,945 1 K451 1 171,957 1 158,463 T'rda8ley 3 40 CNG_j 2001 Charraplain 16498.CT277 28,548 104,102 132,650 161,198 189,746 1 218,294 City of Lodi 53 August 2005 Short Range Frans€t .flan ® Transit System Marketing Marketing of the Grapeline service is currently conducted on a small scale and includes the distribution of route schedules and service maps, as well as the maintenance of a web site hosted on tlxe City's domain. Specific markets to be targeted through all marketing activities should include: Senior Citizens and current Dial -A -bide consumers • General public • Students, faculty and staff ® Major employers • Regional System riders All marketing activities should be aimed at supporting the objectives of the program. Specific advertising should focus on: The benefits of transit usage to the community and environment The financial benefits of transit usage and of pre -paid fare media The convenience and ease of the system ® The proximity of services to attractions, retail, and community destinations The importance of transit to the economic viability of the community Additional marketing activities that can be implemented at little or no cost include: Where possible, public service ads and other free media outlets can be used to promote the transit system. These can include announcements of route changes, activities and events, as well as discussions of transit services with public access radio and television, In the past, Grapel.ine has advertised on cable providing nurnerous directed commercials to targeted groups of current and potential riders. Due to the cost of cable advertising, it has not City of Lodi 54 August 2005 Short Range Transit Plan been utilizcA as heavily in the past year; however, dependent upon available funding, it may be reinstated in the future. "Try Transit Week" Promotions Try Transit Week is a national campaign to promote the services to potentially new users. Specific activities for this promotion can be aimed at the non -riding population and the current ridership and can include customer appreciation events and free ride promotions. Additional radio, public service, and newspaper advertising can be utilized to announce the specific Promotions to the public. A Try Transit Week is currently beim scheduled on fixed route to coincide with the first week of October. [.food weather, along with a concentrated grouping of potential new riders (students), makes this an ideal time for this event. The fixed route service will offer free rides on friday system -wide to encourage people to try the systern and reward current users. In addition, on several days staff will be at locations throughout toren and on biases to pass out maps, answer questions and offer general assistance to passengers. Finally, all passengers will be eligible to cater a drawing to win free transit passes. Giveaways will be incorporated throughout the week and may consist of pencils, erasers, magnets, etc. It is anticipated that this promotion will become an annual event moving to early August in 2006 to coincide with the start of the school year. Community ty vents Participation in community events such as fairs, charity events, neighborhood and community discussions can be an effective way to educate the community about the services operated and provide for direct contact with the public. Development of a speaker's bureau, where canned information can be presented by transit system staff to community representatives, senior housing and service centers, and neighborhood and recreational facilities is another way to improve the community's understanding of what services are available and how they can be accessed. City ofd cads 55 August 2005 Shoat Range Transit .Plan Grapeline staff already takes advantage of most of these forms of outreach and plans on expanding this in the upcoming years. Drivers and dispatchers have manned a table at the Street Faire, passing out riders guides and answering questions. in addition, office staff has wade several presentations to senior organizations and nUTSMg. bornes throughout the City offering assistance with the Dial -A -Ride system and ticket questions. Grapcline and City staff anticipate working with the middle and high schools to provide outreach to the students regarding the Fixed Route and, in particular, the Express Routes. it is stafrs intention to try to be available at events such as Back -to -School Night to present transit options to parents. Business Card. arkettng Key City and transit staff can offer free rides on the back of their business cards. Dearing the regular course of business, when making introductions at meetings and community events, the cards can be distributed to encourage the recipient to try the service. Customer Comment Cards Customer Comment Cards should be maintained on the vehicles to encourage feedback from the ridership on the quality of service and to identify additional transit needs or problems with the service. Customer Comment Cards are available on all transit vehicles, as well as in City Hall and at the Lodi Station. In addition to the comment cards, surveys have been both direct mailed to Dial -A -Ride users and distributed on bases to obtain comments and service recommendations. Results of the most recent survey are included as Appendix B. Passengers can be solicited for interest in being a part of a regularly -meeting Passenger Advisory Group. This group can aid with the development of routing alternatives and service alternatives, as well as provide feedback on marketing efforts, service initiatives, and policy development. Such a group provides a sense of ownership of the system to the community and can aid in the grass roots and overall community marketing efforts. However, proper city (?flo& 5b August 2005 Short Range Transit .flan education of the group as to the funding requirermnts and restrictions on transit can complicate the effectivouess of the group. Currently, staff participates in the Social Services Tecbnieal Advisory Committee and Transit Operators Working Groups lbrougb the San Joaquin Council of Governments where staff interacts and coordinates with other transit providers, social service agencies, and public representatives regarding, transit issues and in particular the Unmet Needs process. Employer -Based Marketing Major employers in the community should be provided information on the Commuter 'Tax Benefit program, which allows employers to provide tax incentives to employees and/or~ reduced fares through bank purchasing. If the business decides to purchase fares on behalf of their employees, a federal business tax credit is also available. Distribution of a brochure that summarizes the benefits of the program, which is available through the federal Transit Administration, can provide an opportunity to start the discussion with local businesses. in addition to these marketing initiatives with little or no cast, fee for service marketing activities can includes Radio Advertising Radio advertisements can be played on major radio stations. Advertising during peak commute times about the value and ease of transit can encourage listeners in their cars and at work to think about transit usage. Radio advertising has previously been considered in Lodi; however, its cost has so far been prohibitive with coasts often doubling those of cable advertising. Newspaper Advertising Advertising geared toward attracting new riders, announcing services, highlighting major accomplishments and announcing special programs can be placed in the local newspapers and community bulletins to increase the community's awareness of services. Bulk rate advertising City of Lodi 57 August 2005 'Short Range Transit Ilan is generally available, The purchase of this type of advertising will allow the system to alter the size and frequency of ads, and remaining ad space can be used for special promotions, Additional advertising may include Try Transit meek events, seasonal activities, and employee and system recognition. Grapeline events are currently advertised in the Lodi News -Sentinel when deemed to be appropriate. The Holiday promotion program was featured in several news articles in the. News Sentinel and received a large response from the articles. Additional advertising is anticipated with the new Summertime and Fall marketing programs and will again be used in the Holiday 2005 campaign. Stadium 12 Theaters Staff is currently investigating usage of the advertising space at the movie theaters to reach a target audience. Should the program appear to be beneficial to transit, it is anticipated future ads will be placed utilizing this medium. Transit A mbassador Program Implementation of a Transit Ambassador Program, to be offered to any person requesting assistance in learning bow to use the services can be of significant value to first. -time users and to those who may be able to transition from the Dial -A -Ride to the fixed route service. Under this type of program, a person can request an escort for the length of the ride, who will meet them at their designated boarding location, board the lags with therm and guide them through the faze paying process, as well as demonstrate l ow to cormmuDicate with the driver at one's disembarking location, City of Lodi 58 August 2005 Shoo Range Transit Plan Below is the projected five-year budget for transit services. Included are expenses and projected revenues. City of Lodi 59 August 2005 Shorl )Range Transit Plan Actual FY 03104 Projected FY 04105 Projected FY 05106 Projected FY 06107 Projected FY 07/08 Projected 5 -Year Total C' eratin $2,694465:00 $x,769710.04 �2,97p,141.Op $3,000,000.00 $3,000,000.00 $14,433,916.00 Maintenance 03id $2903 O[ifl.00 $290,Win .i70 Shelters $1_25,000.04 $50,000.00 $175,000.00 $37,500.00 $37,500.00 L oekefflrdlSae Si na! $237 000.04 $237,000.00 fuses $400,000.00 $800,000.00 $420,000.00 $1,620000.00 GREG tom resaor $220,1100.00 S220.000.00 Facility tt rides $50,000.00 $50,000.00 $100,000.00 $200,000.00 8'►� e�te� dievenu�s Tota! Expense $17,213,416.00 Actual FY 03PO4 Actual FY 04105 Projected FY 05106 Projected FY 06107 Projected FY 0710$ Projected 5 -Year Totai TDA $1,$08,001.00 $1,789,287.00 $1.990040.00 $1,9013,000.00 $1,90Q,00p.p0 $9387,268.00 Measure K $61 ,063,20 $80 000.00 $321,52$.00 $327 528.00 $121,528.00 $905,647.20 Fares $245,000.04 $280,040.00 $2&5,000.00 $290,000,00 $290,000.00 $1,390,000.00 CMAQ $176,000.00 $300 nnn nn ---- --- -- $776,000.00 FTA $95B,466.50 $958 4f 6.50 $1,i100,000,OQ $1,QOO,OgO.Op $1,00E],OQO.Oq $4,916,933.00 Total Revenues Sj7375,868.20 City of Lodi 59 August 2005 Shorl )Range Transit Plan The following performance measures are part of the City of Lodi's Financial Budget Process. These factors monitor perfori-nance output, service effectiveness and efficiencies. Overall system, goals include maintaining a reasonable cosi per person (in accordance with Transportation Development Act Guidelines), cost per service hour, stable and consistent ridership and continued increase in fare revenue. Ply. 0 A CE FACTORS 2002-03 . 2003-04 2004-05 2005`04. ACTUAL ACTUAL PROXECTED PROJECTED ® tKt 11��:ssures; Total #cif Passengers (Grapeline s& 520,883 493,552 440,000 470,000 DAR Grai elute Passers ers- Total 1 4.33 307 4114 621 370 000 390 000 Grapeline Senior/ Disabled 31,853 28,654 27,000 29,000 Passengers Grapeline Non -Revenue Passengers No data 153,886 142,000 149,400 'transfers, Children Fare Revenue for Grapeline 2 X129 414.22 $165199.94 $205,000.00 Revenue Service fours for 23,510 _$145,t572.081 23,797 23,800 23,800 lira elii� Revenue Vehicle Miles for 286,760 327,296 330,000 330,000 Gra eline Dial -A -Ride Passengers- Total 3 87 576 78 931 70 000 80,000 Dial -A -Ride Senior/ .Disabled No Data 60,744 65,000 68,000 Passengers Digi-A-Ride!`Ion-revenue No data 2,564 2,300 2,400 Paassen ers Attendants Fa re Revenue for Dial -A -bide (4) L11 ,217.22 598,364.71 $115,380.00 $138,224.00 Revenue Service Hours for Dzal-A- 26,206 28,427 27,004 28,500 Ride Revenue vehicle Miles for Dial -A- 259,080 274,083 270,000 275,000 Ride Effectiveness Measures' Passengers per Revenue Hour for 18.43 17.42 15.54 16.38 Gra aline Passengers per Revenue Mile for 1,51 1.71 1.12 1.18 Gra eiine Passengers per Revenue Hour for 3.34 2.78 2.59 2.84 Dial -A -Ride Passengers per Revenne Mile for 034 0.29 .26 .29 Diad -A -Ride City of Lodi 60 Augusi 2005 Short Range Transit Plan Effidency Measures: Operating Cost per Passenger for $3.17 $ 122 $3.29 $3.23 Gra elitae Operating Cost per Hour for $58°45 S56.07 $ 51.23 $53.02 Cid t�litte Operating Cost per Mile for $4.79 $4.00 $3.69 $3.82 peline _9 . .La % of Revenue to Total Vehicle 11 % 1.9% — ------- 1.5% 1.5% Miles far Gra Itne Operating Cost per Passenger for $16.74 $17.14 $19.31 $17.24 Dial -A -Ride Operating Cost per Hour for Dial- $ 55,89 $47.58 $50.07 $48.39 A -Ride Opaating Cost per Mile for Dial -A- $5.65 S4.83 $5.01 $5.02 Ride % of Revenue to Total Vehicle 3.8% 2.2% 2.5% m% Miles for Dial -A -Rade (1) & (2): Ridership decline in 03/04 primarily due to the reduction in Special Service/Charters and the elimination of the daily program for Lodi Boys and Girls Club. Ridership decline in 04/05 primarily due to fare increase and reduced transfers from San Joaquin Regional Transit District (3) & (4): Increased revenue in 04/05 and projected in 05106 as a result of the fare increase. This revenue does take into account the lower passenger counts. City of Lodi 61 August 2005 Short Range Transit Plan The following is a summary of the findings from the City of Lodi's Triennial Review by the Federal Transit. Administration (FTA). The City of Lodi's Triennial Review was completed in May 2004. "The Triennial Review focused on the City's compliance in 23 different areas... No deficiencies were found in 15 of the 23 areas. Deficiencies were found in the following seven areas. Legal, Financial, Satisfactory Continuing Control, Maintenance, Procurement, Buy America, half Fare and Charter Buse Advisory comments were made in two areas: Planning/ Program of projects and Safety and Security." (FTA Triennial Review, 2004). The FTA closed. the Triennial Audit and accepted the corrective actions on December 17, 2004. The following is a summary of those seven findings and the corrective action taken. Le als The City was found to have not "pinned" (entered a Personal Identification Number) the 2003 or 2004 Certifications and Assurances. Following the Triennial Review, the City of Lodi's City Manager and City attorney received PINS and pinned the Certifications and Assurances. This finding was then closed by the FTA. Financial® During the Triennial, the City was found to have deficiencies with the supporting documentation for three draws on two grants. .Additionally, the City of Lodi submitted audit claims noting an unfunded deficit in the transit fund. Following the Triennial. Review, the City of Lodi's Transportation Manager and Senior Accountant prepared the background documentation and financial documentation to support each of the draws. In addition, several .ending transfers were worked out between different funding sources and transit and the deficit was eliminated. This finding was then closed by the FTA. Saiisfact� Cc utinnztm �ax�tm �l; The City has conducted surveys of transit usage of the Lodi Station Parking Structure and has made it accessible for the transit vehicles to park in, but FTA continued to question the accuracy of the initial project justification. Since the Triennial Review, the City of Lodi has continued to conduct parking surveys at the .Parking Strocture. This finding has been closed by the FTA. l aintenance: During the Triennial Review, a review of preventative maintenance records was performed for three transit vehicles. It was found that those vehicles did not meet the 80% on-time performance criteria for inspections. Fallowing the Triennial Review, new data was City of Lodi 62 August 2005 Short .Range Transit Ptah submitted to the ETA regarding the preventative maintenance schedules and inspections, This finding was then closed by the FTA. Pr°uc rernent. During the Triennial Review, it was noted that the City of Lodi does not have written standards for conduct in procurement. In addition, it was noted that the City needed to obtain a copy of the Altoona report for the six demand response CNC vehicles it had procured. Following the Triennial Review, the City submitted a copy of its Conflict of Interest Statements and Statement of Economic Interest requirements which covers those individuals making procurements for transit. In addition, a copy of the Altoona report was obtained. This finding was theta closed by FTA. BuX_Awerica: luring the Triennial Review, it was noted that since the City of Lodi purchased their six demand response vehicles off of a state contract, the pre award and post delivery grantee certifications and Federal Motor Vehicle Safety Standards (`MUSS) requirements were not completed. Fallowing the Triennial Review, the City of Lodi submitted the required certifications and requirements for this finding. 'This finding was then closed by FTA. Kali Fare: During the Triennial review, it was noted that even though the City of Lodi offers half fare on Fixed Route service to Medicare cardholders, it is not specifically stated on the riders guide, Following the Triennial Review, the City of Lodi reprinted their riders .guides to clearly indicate that the half fare was available to Medicare cardholders. Charter lues® During the Triennial Review, it was noted that the City's annual advertisement for Charter Service did not include the wording "willing and able private operator". In addition, the rate charged did not capture the cost of depreciation. Following the Triennial Review, the advertisement for charter service was republished and forwarded to the national organizations of private bus operators, In addition, the e arter tale was increased to fully capture the depreciation costs. City of Lodi 53 August 2005 Short range Transit Plan Eli City .of Lads 64 August 2005 Sla®rl Range Transit Plan To provide responsive and courteous service and to plan, design, construct, operate and maintain the City facilities assigned to Public Works in an efficient and professional manner. We take pride in conserving resources. We plan our work anticipating future needs. We work to make Lodi a better place to live. We encourage innovation and look for better ways. We believe in doing it right the first time. We strive for excellence and lake pride in our work. We are responsive to citizen complaints and concerns. We anticipate, listen, and respond to the needs of our community. We encourage participation and ideas from all levels. We believe our success depends on teamwork, trust, and honesty, We believe that all employees play an important role in the departmental team. We recognize our different values and skills, this diversity contributes to our success. We take suggestions and complaints seriously. We encourage individual initiative and acceptance of responsibility. We promote the personal and professional growth of our employees. We care about people, treat them fairly, and explain the decisions we make. We plan our work with safety in mind. We consider public health and safety our top priority. We work safely and encourage others to do the some. We provide protective clothing, equipment and training to work safely and efficiently. City of Lodi 65 4ugusi 2005 Short Range Transit Plan City of Lodi 66 August 2005 Short .Range Transit Plan Month Time Service Used Location October 11:00 AM Both Various October 11:00 AM Dial -A- Ride Delta Rehabilitation October 2:25 PM Dial -A -Ride Mill wood Middle School October 2:20 PM Dial -A -bide Millswood. Middle School October 1:00 PM Dial -A -Ride Hutchins and Lockeford October 10:40 AM Diai-A-Ride Lodi Station October 2:25 PM Dial -A -Ride Various October 10:45 AM Grapeline Route 5-, Sacramento to Central October Grapeline Route 5 October 10,.00 AM Dial -A -Ride Washington to Lockeford Golden Shears to Chancellor October 11,40 AM Dial -A -bide Place October 12:30 PM Dial -A -Ride Arcadia Place October 1,25 PM Dial -A -Ride Pine Street to Wal fart October 10:20 AM Dial -A -Ride Pleasant Ave to WalMart October 8:45 Am Dial -A -Ride None given October 11:15 AM Dial -A -Ride Cherokee October 9:03 AM Dial -A -Ride None given October 9:45 AM Dial -A -Ride None given October 10:00 AM Dial -A -Ride None given October 11,20 AM Dial -A -Ride Acampo October 11:30 AM Dial -A -Ride Arbor Mobile Home Park October 12,00 PM Grapeline Route 5 October 12:00 PM Dial -A -Ride Kettleman Lane October 2:00 PM Dial -A -bide None given October 12:48 PM Dial -A -Ride Walnut to Bank October 9:00 AM Dial -A -Ride None given October 2:55 PM Grapeline Route 5 October 12,00 PM Dial -A -Ride Lakewood to Virginia Ave October 3:00 PM Dial -A -Ride Acampo October 9,45 AM Dial -A -Ride Lockeford and Cherokee October None Dial -A --Ride None given October 2A2 PM Dial -A -Ride December 11.15AMGrapeline December 11:10AMGrapelinel December 10:20 AM Both December 10:11 AM Both December 9:15 AM Dial-A-Rij December 9:47 AM Grapeline M Various Route 3 Route 3 Routes 3a 4 Route 4 Pine Street to Wine Country Chancellor Place to St. Anne's Raley's Very good service. I always enjoy riding your buses Long wait after appt, Drivers are very good. Thanks for letting us ride with you. Bus drivers are friendly and social. Their driving is okay. I getpicked up on time and got home. None Driver Lisa is nice, Very satisfactory; on time, courteous and helpful drivers- It helps a lot. Thanks Friendly and very helpful. Good driver. I have used Dial -A -Ride, and Grapeline service since living at Casa de Lodi. It is an exceptional service- very dedicated, kind drivers. A godsend for those of use who are no longer able to drive. Streets are rough Service has improved a lot in the last month so keep up the good work. Drivers are very nice and friendly. Main office service is terrible sometimes and so are the attitudes. Drivers are nice and courteous mostly on time. Smoother streets. I have always had very good service. It would be appreciative to know when I call how long it will be before the driver gets to my house. I don't always know if I will have a car so I cant call in advance. Very satisfied- no comments an any improvements The best. I enjoy riding Dial -A -Ride. Very good Excellent. All drivers are courteous and caring. Always on time and dependable. No complaints from me. I'm very pleased with the service. Drivers are always there according to my appt. times. Norma very personable. I think ink they are doing a good job because sometimes its hard to get to Lodi. I'm glad the bus goes to Acampo. Thank you Fantastic service since I no longer drive. Satisfaction Very pleasant. I enjoy riding Dial -A --Fide and Grapellne. The drivers are like friends. Fine. Doing OK Driver courteous, Service with a smile. Helpful with directions. Jack is caring and wonderful. We all have him I think Peggy is one of the best drivers. She is very pleasant to be around. She does her job well, good driver. She is very nice to the passenger. Peggy always seems to be in a good mood. She is a wonderful person. I don't know how I would have gotten along without this service. Lisa is kind and helpful. All the drivers have been great. None I have been riding DAR for 8 years and I really like it. I always make a reservation. All the drivers are very nice. All the drivers are great they do a wonderful job. (Jack, Jeff, Paula). The dispatchers do well too. Thanks v" much. Jack is a good bus driver. He is good and patient for Health for All. I don't want Dial A -Ride costs to go uP. You are doing good. it is easy for me to go places. Hector is the best. Can't be any better. I'm from Ohio and have no car here. The best bus service I've ever had, in such a small town. It's amazing. Thank you. I would like the kneelers (an the NABI's) Ok, I wait too long sornetimes. Like bus to come in Wal-Mart, The bus drivers are usually friendly and courteous. Yo opino que el bus es muy sarvicial para pader hir a los lugares que nesecitamos. Butch and Bob are very prompt and courteous and helpful as are most of the other drivers. The reservation service is usually good. Occasionally, my reservation has been lost. Perhaps because my name isn't usual. Thank you for this service. My reservation for 11:45 picked up at 12.24 too long to wait. City of Lodi 67 Aagusf 2005 Short Range 7'ramil Plan 5--af Ch Condition Shelter Conditior, Depart repot Yes Good Replace Church St at Pine St No NIA Replace Church St at Locust St No N/A Replace Church St at Clive Ct Yes deeds Clearing Replace Church St at Eureka Ave Yes Needs Repair Replace Turner Rd at Wire Country Yes Good Replace: Turner Rd at California St Yes Good Replace Turner Rd at Ham Lane No N/A Replace Turner Rd at Lodi Lake No N/A Replace Turner Rd at Lower Sacramento No N/A Replace Turner r Rd at Salil Market Yes Good Replace Lower Sacramento Rd at Tejon St No N/A OK Lower Sacramento Rd at Elm St No N/A OK Raley's Yes Good Replace Lover Sacramento Rd at Tokay St No N/A CK Lower Sacramento Rd at Mine St Yes good Replace lalmark No N/A Yes Deeds Cleaning Replace Target No NIA Replace Safeway No N/A Yes Coad Replace Lower Sacramento Rd at Vine St No N/A Replace Lower Sacramento Rd at Tokay St No N/A Replace Lower Sacramento Rd at Lodi Ave No NIA Replace Lover Sacramento Rd at Bm St No N/A Replace Lower Sacramento Rd at Tel St No N/A Replace Turner Rd at Salisbury Market Yes Coad Replace Turner Rd at Lower Sacramento No N/A OK Turner Fad at Lodi Lake No N/A Replace Turner Rd at Hann Lane No N/A Replace Turner Rd at Callfornia St Yes Good Replace Church St at Eureka Ave No NIA OK Church St at Olive Ct No W, A OK Church St at Locust St No NIA EEK Pine St at Church St No N/A O Depot Yes Good O