HomeMy WebLinkAboutMinutes - December 12, 2000 SSCITY OF LODI
INFORMAL INFORMATIONAL MEETING
"SHIRTSLEEVE" SESSION
CARNEGIE FORUM, 305 WEST PINE STREET
TUESDAY, DECEMBER 12, 2000
An Informal Informational Meeting ("Shirtsleeve" Session) of the Lodi City Council was held Tuesday,
December 12, 2000, commencing at 7:04 a.m.
A. ROLL CALL
Present: Council Members -- Hitchcock (arrived at 7:06 a.m.), Howard, Land, Pennino and
Mayor Nakanishi
Absent: Council Members — None
Also Present: City Manager Flynn, City Attorney Hays and City Clerk Blackston
B. CITY COUNCIL CALENDAR UPDATE
City Clerk Blackston reviewed the weekly calendar (filed).
C. TOPIC(S)
C-1 "Presentation regarding the Regional Fire and Emergency Medical Services Dispatch
Center"
Fire Chief Kenley noted that this matter was previously discussed with Council in August.
The Fire Department completed a self-assessment study in June 1998, which included
dispatch and fireground communications. Referencing a December 7, 2000
memorandum to the City Manager and City Council (filed), he pointed out that the bulleted
items identify areas that need to be improved.
Chief Kenley reported that the Lodi Fire Department entered into discussions with the
Stockton Regional Fire and Medical Dispatch Center in 1995-96. Delays have been due
to pending contracts between Stockton Dispatch and American Medical Response
(AMR), as well as 17 Fire Districts throughout San Joaquin County. Contracts for these
agencies have now been completed. Currently, Lodi is the only fire agency in San
Joaquin County that is not dispatched by the Stockton Dispatch Center.
Chief Kenley recommended participation in Stockton Dispatch, noting that it will result in
quicker response of units and will provide a better level of service to the community.
Stockton Fire Dispatchers are highly trained and dispatch strictly fire/medical
emergencies, whereas Lodi uses Police Dispatchers who infrequently receive fire calls
and are also responsible for the jail.
In response to Mayor Pro Tempore Pennino, Chief Kenley described the current process
involved when 911 calls are received. He noted, however, that regardless of whether
Stockton Dispatch is used, 911 calls will go through the Lodi Police Department.
Presently, when a fire emergency call is received, the Police Department Dispatchers
input the information into a Computer Aided Dispatch (CAD) system, which tells them
which units to respond. They then activate a radio tone system allowing them to
communicate through a loud speaker at the fire station to provide details of the fire
emergency and its location. When calls for Emergency Medical Service (EMS) are
received, Police Department Dispatchers enter the information into the CAD system and
transfer the call to Stockton Dispatch for dispatch of AMR. A three -party call then ensues
between the Lodi Police Dispatcher, the Stockton Dispatcher, and AMR.
Chief Kenley noted that benefits of using Stockton Dispatch include: 1) constant radio
traffic between the dispatcher and the fire unit; and, 2) Lodi Fire apparatus will be
dispatched simultaneously with AMR.
Continued December 12, 2000
Police Chief Adams also spoke in support of participating with the Stockton Dispatch
Center. He explained that the Police Dispatch Center is staffed with three dispatchers,
one of which is responsible for the jail. When a call for a fire emergency is received it
may tie up one dispatcher for an hour or more, leaving one remaining dispatcher for 7-8
Police Officers, 3-4 Motor Officers, a Sergeant, a Lieutenant, and a Partners Unit. He
reported that to maintain fire dispatch in Lodi adequately, it would require five additional
dispatchers, a great deal more equipment, and would still not solve the problem of Police
Dispatchers having insufficient experience handling fire calls.
In reply to questions by Council Member Land, Chief Kenley reported that the contract
between Lodi and Stockton Dispatch would be renewable annually for a year and could
begin in April 2001. He pointed out that equipment in the basement of the Police
Department will be replaced. If in the future, it were decided to cancel the contract and
return to the previous method, the transition would be simple and inexpensive. Chief
Kenley explained that Lodi has an automatic aid agreement with Woodbridge, which is
now dispatched through the Stockton Dispatch Center. In reference to protocol for
second and third alarm fires, Chief Kenley stated that there is a general recall of all off-
duty personnel. Another benefit of using Stockton Dispatch is that every agency will
consistently be using the same notification requirements.
In response to questions by Council Member Hitchcock, Chief Kenley reported that
Stockton and Ripon are the only Fire Departments in the County who have paramedics on
their units. Chief Kenley explained that the ongoing cost of $5,000 is for a maintenance
contract for the additional equipment that they are adding to their system.
In reply to questions by Mayor Pro Tempore Pennino, Chief Kenley stated that though the
changeover to Stockton Dispatch was not budgeted, the Department can use savings
derived from salaries and compensations for positions that have gone unfilled during
2000. He noted that six new Firefighters will be hired on January 15, 2001. Chief Kenley
predicted that calls for service and medical aid will increase over time. He explained that
"draw down time" is when units are called into service, which then negatively effects the
Department's capability of dealing with a major fire. This is something that the Insurance
Services Office considers when grading a Fire Department. As this "draw down time" risk
increases, solutions may need to be considered, such as adding two person squads and
equipment to respond strictly to medical aid calls.
D. COMMENTS BY THE PUBLIC ON NON -AGENDA ITEMS
None.
E. ADJOURNMENT
No action was taken by the City Council. The meeting was adjourned at 7:50 a.m.
ATTEST:
Susan J. Blackston
City Clerk
Mayor's if Council Member's Weekly Calendar
WEEK OF DECEMBER 12, 2000
Tuesday, December 12, 2000
7:00 a.m. Shirtsleeve Session
1. Presentation regarding the Regional Fire and Emergency Medical Services
Dispatch Center
Wednesday, December 13, 2000
Thursday, December 14, 2000
Friday, December 15, 2000
Saturday, December 16, 2000
12:30 - 4:30 p.m. Nakanishi & Land. Loel Senior Center Annual Christmas Party, Grape Festival.
Sunday, December 17, 2000
Monday, December 18, 2000
1:00 - 3:00 p.m. City Employee Holiday Reception, City Hall - 2"d Floor Lobby
Disclaimer. This calendar contains only information that was Provided to the City Clerk's office
councillmisclmcalndr.doc
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CITY OF LODI
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MEMORANDUM
DATE: December 7, 2000
TO: H. Dixon Flynn, City Manager
City Council Members
FROM: Scott W. Kenley, Fire Chief
SUBJECT: Participation in the Regional Fire Dispatch Center
On August 22, 2000, a presentation was made outlining the benefits of participating in the
regional fire dispatch center. This was a result of the department self-assessment project
completed in June 1998 in which an appraisal of our current dispatch center was conducted. This
appraisal identified the following:
• During high traffic incidents such as well involved structure fires and multi -unit
police incidents, the staffing of the dispatch center is strained to provide adequate
management of both fire and police traffic.
• There is no dedicated fire dispatcher, all dispatchers are trained in all disciplines
and routinely rotate between police dispatch, fire dispatch and jailer functions. A
difference in police and fire dispatch protocols has caused confusion in radio
communications.
• Failure to follow standard procedures for notification of off-duty chief officers,
recall of off duty personnel and dispatching other agencies during multiple alarms
have caused significant delays in amassing needed personnel and resources in the
last year.
• The existing dispatch system would be unable to fully meet the demands of a
large-scale disaster operation.
A plan statement was developed to address the above issues. This plan statement read as
follows:
Evaluate, develop and implement a communications/dispatch system that
adequately addresses the topics of: (1) Fire/EMD dispatchers; (2) facilities; (3)
radio communications between police, fire and public works in major disaster
operations; (4) management of police/fire communications functions; (5) training
and familiarization of dispatchers with fire department practices and procedures;
and, (6) weekly tests of the emergency call-back system.
Evaluate and make recommendations on alternative systems for the delivery of
fire dispatch services.
Stockton Fire Department has offered to provide dispatching services to the City of Lodi through
the Regional Fire and EMS Dispatch Center. This center is currently under contract to provide
dispatching services to all fire agencies within the county with the exception of the City of Lodi.
A proposed contract is attached for review and consideration. The primary points of this contract
are:
Payment for Services — A fee of $ 10.00 per emergency dispatch and $ 5.00 per
non -emergency dispatch. Estimated cost to be $ 35,000.00 annually.
Cost of Living Adjustment — A cost-of—living adjustment would be made
yearly in accordance with the San Francisco -Oakland -San Jose annual percent
change published by the United States Department of Labor.
Agreement Termination — This contract may be terminated by either party
upon giving 1 year's notice with additional termination provisions for
nonperformance.
Regardless of the participation in the Regional Fire and EMS Dispatch Center, the department
needs to replace antiquated base radios and provide for a tactical channel. This is estimated to be
$ 50,000.00.
Participation in the Regional Fire and EMS Dispatch Center would require the acquisition of
radio and alerting equipment with an estimated cost of $ 45,000.00. There would be an on-going
cost of approximately $ 5,000.00 annually in addition to the contract cost.
I hope your review of this material is favorable and I request that you support the
recommendation to participate in the Regional Fire and EMS Dispatch Center.
CITY
A
OF STOCKTON
STOCKTON FIRE DEPARTMENT
CITY HALL
425 N. EL DORADO STREET
STOOKTON. CA 95202-1997
October 13, 2000
Lodi Fire Department
217 W Elm Street
Lodi, CA 95240
EMERGENCY DISPATCHING SERVICES AGREEMENT
Enclosed are two original contracts for the provision of Emergency Dispatch Services to
your agency from the Regional Fire and Medical Dispatch Center, effective January 1,
2001.
The contracts were originally sent out last week, October 6, 2000. They are being resent
because of some changes on page 3, item #6 INDEMNIFICATION, sections a & b. This
may have changed the format in some of the contracts, therefore the entire contract is
.being sent at this time. However if you already have signatures, you may substitute the last
page of the contract (page 5) it remained the same.
Sorry for any inconvenience this may have caused. If you should have any questions
please contact Glen Robinson at (209) 937-8808.
GLEN ROBINSON
PROJECT MANAGER
GR:mtr
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YPNVI.stocktongov.com
"STOCKTON... CALIFOPNIA'S SUNRISE SEAPORT" L.J
EMERGENCY DISPATCHING
SERVICES AGREEMENT
THIS AGREEMENT is made and entered into on January 1, 2001, by and between
the CITY OF STOCKTON, a Municipal Corporation, hereinafter designated "CITY", and
Lodi Fire Department, a Municipal Corporation, whose mailing address is 217 W Elm
Street, Lodi, CA 95240, hereinafter designated "DISTRICT'.
WITNESSETH:
WHEREAS, CITY desires to enter into an agreement with DISTRICT to provide
emergency call receipt and dispatching services to DISTRICT through the Regional Fire
and Emergency Medical Dispatch Center located at 110 West Sonora Street, Stockton,
California.
NOW THEREFORE, in consideration of the promises.and of the mutual covenants
herein contained, the parties hereto expressly agree as follows:
1. SERVICE AND RESPONSIBILITIES:
a) CITY will provide emergency dispatching services to DISTRICT. Such
services shall be provided at a level equivalent to that provided for similar incidents and
occupancies within the incorporated area.of the CITY. CITY shall be responsible for the
operation and supervision of, and will provide plant facilities, personnel and common
equipment necessary for the Regional Fire and Medical Dispatch Center on a 24 -hour -per -
day basis. Excluded from common communications equipment are certain items which
benefit only one agency or participant, including listed business and emergency telephone
lines, radios and other related communications equipment. It shall be the resonsibility of
CITY to receive calls for assistance and to transmit them to DISTRICT utilizing standard
operating procedures.
b) Upon notification and acknowledgment by CITY, DISTRICT shall
assume sole responsibility for the disposition of its resources and shall be responsible for
any necessary reports.
c) . DISTRICT shall be responsible for the disposition of its own business
calls unless other contractual arrangements are made. CITY will, however, relay to
DISTRICT any business calls received by the Regional Fire and Emergency Medical
Dispatch Center.
d) DISTRICT shall provide CITY and maintain, at its own expense,
accurate street location information, response level assignments (zones), and any other
related fire and rescue information necessary for emergency call -taking and dispatching.
This information and all subsequent information shall be the sole responsibility of
DISTRICT. Required information necessary for this dispatching service shall be in a form
specified by CITY.
2. PAYMENT FOR SERVICES:
a) DISTRICT will pay to CITY a fee of ten dollars ($10.00) per
emergency dispatch and five dollars ($5.00) per non-emergency'dispatch. "Emergency
dispatch" is defined as a "Code 2" or "Code 3" dispatch. The total number of each type of
dispatch for DISTRICT during the prior twelve-month period multiplied by the appropriate
fee shall be the annual fee paid by DISTRICT to CITY. DISTRICT will be billed for one (1)
call per incident, regardless of the number of DISTRICT'S apparatus dispatched. See
Attachment A for explanation and examples of billing.
Payment of the yearly fee shall be made by DISTRICT to CITY in twelve (12) equal monthly
installments, with the first payment due one month after the day CITY assumes
responsibility under this Agreement. Each subsequent payment is due on the same day
of the month, each month thereafter. DISTRICT will be considered delinquent in its
payments if payment of an installment has not been made within thirty (30) days after the
due date.
b) EXCEPTION
DURING THE FIRST YEAR of this contract, in case of insufficient dispatch history for the
fee calculation, the following will apply: DISTRICT will pay to CITY $10 for each emergency
and $5 for each non -emergency dispatch AT THE END of each month for the first eleven
(11) months. Then, at the end of the twelfth (12th) month DISTRICT will, in effect, make a
double payment: one for the prior month's calls together with a prospective payment for the
coming month, calculated from the volume for the prior 12 months (See example,
Attachment A). Thereafter, monthly payments are to be made according to 2. A), above.
c) ~ A cost -of -living adjustment shall be made yearly, changing the amount
charged DISTRICT in accordance with the SAN FRANCISCO -OAKLAND -SAN JOSE
annual percent change in the ALL URBAN CONSUMERS section of the CONSUMERS
PRICE INDEXES PACIFIC CITIES AND U.S. CITY AVERAGE published by the United
2
States Department of Labor, Bureau of Labor Statistics for the date nearest the date of the
proposed increase.
3. TERM OF AGREEMENT AND TERMINATION PROCEDURES:
This Agreement shall remain in effect until terminated. This Agreement may be
terminated by either party without cause upon the giving of one (1) year's notice. This
Agreement may be terminated without complying with the one(1) year notice requirement
for the sole cause of nonperformance by the other party. However, if CITY terminates this
Agreement because of DISTRICT failure to pay as provided under this Agreement, such
termination shall be effective upon giving three (3) months notice. DISTRICT agrees to
compensate CITY for all fees and costs incurred during such three (3) month period.
4. CITY SERVICE TO OTHER AGENCIES:
It is understood that CITY is offering dispatch service countywide, and that this
Agreement in no way is intended to prevent CITY from offering its service to other agencies
or to limit the terms of CITY'S service to other agencies.
5. INDEPENDENT CONTRACTOR:
CITY shall serve as an independent contractor in performing the services provided
for under this Agreement and shall be responsible for Workers' Compensation and other
obligations consistent with that status. In no event shall CITY be responsible for any
Workers' Compensation or other obligations of DISTRICT.
6. INDEMNIFICATION:
a) CITY shall not be liable to DISTRICT or any person or persons acting
for or under it for any deaths. or injuries received or claimed, unless any such liability arises
by virtue of negligence or intentional acts by CITY, its officers, agents, or employees.
DISTRICT shall indemnify and hold CITY, its officers, agents and employees harmless from
and defend against any and all claims arising from the sole negligence of DISTRICT or
DISTRICT's officers, or employees, in the performance of this Agreement.
b) CITY shall indemnify and hold DISTRICT, its officers, agents and
employees harmless from and defend against any and all claims arising from the sole
negligence of CITY or CITY's officers, or employees, in the performance of this Agreement.
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7. INSURANCE
DISTRICT shall secure and maintain at its own expense during the life of this
Agreement Workers' Compensation and other insurance coverages in the forms and
amounts set forth in the attached Attachment B, which is incorporated herein by reference.
8. NOTICES
Any notice, tender, delivery, requests for payment or notice to be given hereunder
by either party to the other may be effected by personal delivery, in writing, or by mail, and
shall be deemed communicated as of the date of actual receipt. Mailed notices shall be
addressed as set forth below, but each party may change its address by delivery of written
notice in accordance with this paragraph:
TO CITY: City of Stockton
Fire Department
425 N. EI Dorado Street
Stockton CA 95202-1997
TO DISTRICT: Lodi Fire Department
217 W Elm Street
Lodi, CA 95240
9. ATTORNEY'S FEES:
In the event any dispute between the parties arises under or regarding this
Agreement, the prevailing party in any litigation of the dispute shall be entitled to recover
reasonable attorney's fees and costs from the party who does not prevail as determined
by a court of competent jurisdiction.
10. APPLICABLE LAW:
This Agreement shall be governed by the laws of the State of California.
11. SEVERABILITY:
The invalidity in whole or in part of any provision of this Agreement shall not void or
affect the validity of any other provision of this Agreement.
12. CAPTIONS:
The captions of the sections and subsections of this Agreement are for convenience
only and shall not be deemed to be relevant in resolving any questions of interpretation or
intent.
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13. ENTIRE AGREEMENT:
This Agreement represents the entire and integrated agreement between CITY and
DISTRICT and supersedes all prior negotiations, representations, or agreements, either
written or oral. This Agreement may be amended only by written instrument signed by
CITY and DISTRICT.
14. AUTHORITY:
The undersigned hereby represent and warrant that they are authorized by the
parties to execute this Agreement.
15. EFFECTIVE DATE OF SERVICE:
The Dispatching Service that is the subject of this contract shall become effective
on January 1, 2001.
IN WITNESS WHEREOF, this AGREEMENT has been executed by the respective
parties hereto through their respective authorized officers the day and year first above
written.
ATTEST:
City Clerk
APPROVED AS TO FORM:
RICHARD K. DENHALTER
CITY ATTORNEY
Deputy City Attorney
APPROVED AS TO FORM:
DISTRICT COUNSEL
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CITY OF STOCKTON,
a Municipal Corporation
a
City Manager
"CITY"
Lodi Fire Department, a Municipal
Corporation
Title
"DISTRICT"
ATTACHMENT A
EMERGENCY DISPATCHING SERVICES AGREEMENT
"Dispatch" is defined as routing of one or more apparatus per agency, per incident, as
illustrated in the following examples:
1) CITY dispatches 1 fire engine of DISTRICT to a grass fire. This is one
emergency dispatch, and DISTRICT would be billed $10 (ten dollars).
2) CITY dispatches 2 fire engines, 1 ladder truck and 1 battalion chief to a building
fire. This is one emergency dispatch as all units are from one agency and are
responding to a single incident, and DISTRICT would be billed $10 (ten dollars).
3) A second alarm is sounded in 2), above. CITY dispatches 2 more engines and a
battalion chief of DISTRICT. There is no additional fee, as this is still a single
incident.
4) CITY dispatches 1 fire engine of Agency A, 1 fire engine of Agency B, and an
ambulance from Agency C to a freeway auto accident. Agency A would be billed
$10, Agency B would be billed $10, and Agency C also would be billed $10.
5) CITY dispatches 1 fire engine from Agency A, Code 1 (non -emergency) for a
welfare check on an elderly person who lives alone. Agency A arrives and
requests an ambulance, Code 3. CITY dispatches an ambulance from Agency
B. This is a single incident, and Agency A would be billed $5 and Agency B
would be billed $10.
6) CITY dispatches 2 fire engines and a battallion chief of Agency A to a building
fire. CITY also dispatches a ladder truck from Agency B, under an automatic aid
agreement between Agency A and Agency B. An ambulance from Agency C is
also dispatched per dispatch protocol. One engine from Agency A arrives,
determines that it is a false alarm, and cancels all units enroute. Agency A would
be billed $10, Agency B would be billed $10, and Agency C would be billed $10.
Annual Dispatch Fee Calculation Example:
In a 12 -month period (Feb 1 through Jan 31, 2000, for example) DISTRICT is
dispatched on 100 Emergency (Code 2 and Code 3) responses and 50 Non -emergency
responses.
1. Multiply 100 emergency calls times $10 = $1000.
2. Multiply 50 non -emergency calls times $5 = $250
3. Add $1000 plus $250 = $1250. This is the total dispatch fee for the year
beginning Feb 1, 2001.
4. Divide $1250 by 12 = $104.17. This is the Monthly Dispatch fee. It is payable on
Feb 1, 2001, and on the first of each month for the following 12 months.
5. The run history for the year 2001 will be used as the basis for the fee for the year
2002, and so on.
ATTACHMENT B
INSURANCE REQUIREMENTS
EMERGENCY DISPATCHING SERVICES AGREEMENT
DISTRICT shall procure and maintain for the duration of the agreement, insurance against
all claims for injuries to persons or damages to property which may arise from or in
connection with the performance of the work hereunder by the DISTRICT, its agents,
representatives or employees.
Minimum Limits of Insurance
DISTRICT shall maintain insurance limits not less than:
1. General liability: $1,000,000 per occurrence for bodily injury, personal injury, and
property damage.
If Commercial General Liability Insurance or other form with a general aggregate
limit is used, either the general aggregate limit shall apply separately to this project
or the general aggregate limit shall be twice the required occurrence limit.
2. Automobile Liability: $1,000,000 per accident for bodily injury and property damage.
3. Workers' Compensation: As required by State law.
Deductibles and Self -Insured Retention
Any deductibles or self-insured retention must be declared to and approved by CITY.
Other Insurance Provisions
The general liability and automobile liability policies are to contain, or be endorsed to
contain, the following provisions:
CITY, its officers, officials, employees, and volunteers are to be covered as
additional insured on general liability and automobile liability policies as respects:
liability out of activities performed by or on behalf of DISTRICT; premises owned,
occupied or used by DISTRICT; and automobiles owned, leased, hired or borrowed
by DISTRICT. The coverage shall contain no special limitations on the scope of
protection afforded to CITY, its officers, officials, employees or volunteers.
2. For any claims related to the project, DISTRICT's insurance coverage shall be
primary insurance as respects CITY, its officers, officials, employees and volunteers.
Any insurance or self-insurance maintained by CITY, its officers, officials,
employees or volunteers shall be in excess of DISTRICTS insurance and shall not
contribute with it.
3. Any failure to comply with the reporting or other provisions of the policies shall not
affect coverage provided to CITY, its officers, officials, employees or volunteers.
4. DISTRICT's insurance shall apply separately to each insured against whom claim
is made or suit is brought, except with respect to the limits of the insurer's liability.
5. Each insurance policy required by this Agreement shall be endorsed to state that
coverage shall not be suspended, voided, canceled by either party, reduced in
coverage or in limits except after thirty (30) days' prior written notice by certified
mail, return receipt requested, has been given to CITY.
Subcontractors
Before permitting any subcontractors to perform work under this Agreement, DISTRICT
shall require subcontractors to furnish satisfactory proof that insurance has been issued
and is maintained similar to that provided by DISTRICT as may be applied to each
subcontractor's work.
Acceptability of Insurers
Insurance is to be placed with insurers that are admitted insurance carriers in the State of
California, or must otherwise be approved by CITY.
Verification of Coverage
DISTRICT shall furnish CITY with original endorsements of effective coverage for policies
on which CITY is included as an additional insured as required by this Exhibit, and shall
furnish original certificates of insurance for all other required policies. The endorsements
are to be signed by the person authorized by the insurer to bind coverage on its behalf. All
endorsements and certificates are to be received and approved by CITY before work
commences.
Upon request, DISTRICT shall furnish CITY a certified copy of any or all policies of
insurance covering the work required under this Agreement.
T,