HomeMy WebLinkAboutMinutes - October 24, 2000 SSCITY OF LODI
INFORMAL INFORMATIONAL MEETING
"SHIRTSLEEVE" SESSION
CARNEGIE FORUM, 305 WEST PINE STREET
TUESDAY, OCTOBER 24, 2000
An Informal Informational Meeting ("Shirtsleeve" Session) of the Lodi City Council was held Tuesday,
October 24, 2000 commencing at 7:03 a.m.
A. ROLL CALL
Present: Council Members — Hitchcock (arrived at 7:08 a.m.), Land, Nakanishi, Pennino
and Mayor Mann
Absent: Council Members — None
Also Present: Deputy City Manager Keeter, City Attorney Hays and City Clerk Blackston
B. CITY COUNCIL CALENDAR UPDATE
Review of the Mayor's and Council Member's Weekly Calendar (filed) was waived.
C. TOPIC(S)
"Presentation by American Medical Response Regarding Ambulance Service"
Deputy City Manager Keeter introduced Richard Keiser, new Director of Operations with
American Medical Response (AMR).
Mr. Keiser stated that locally AMR serves San Joaquin and Calaveras counties. He
described the organization of the company with the aid of overheads (filed). AMR offers a
variety of services either through its own company or through companies with which it
subcontracts. Critical care transport is staffed by critical care nurses that come from
Modesto or Sacramento. Staffing of Advanced Life Support (ALS) is done by
paramedics, and Basic Life Support (BLS) by emergency medical technicians (EMTs).
On each ambulance, there may be either two EMTs or two paramedics. In addition, AMR
also has wheelchair services, which it subcontracts. AMR has the ability of sending the
BLS services to Lodi from the Stockton area. There is an ALS field supervisor on call out
of the Stockton area.
In Lodi, AMR has two 24-hour paramedic ambulances and has the ability of bringing
resources in from other areas (i.e. A-1 out of Stockton or ambulances from Sacramento
should the need arise). In 1999 in Lodi, AMR had just under 6,000 patient contacts: 69%
of the responses were Code 3, meaning with lights and sirens; 13% were Code 2; and
29% were Code 1, or private calls to Lodi Memorial or convalescent hospitals. Of those
calls, AMR had one contact with a newborn patient; 7.3% were with patients ages 2 days
to 14 years; 6.2% were ages 15 — 20 years; 39.1 % were ages 21 — 64 years; and 47%
were older than 65 years. 51 % of these calls were female and 48% were male; 57% were
medical calls, including respiratory or cardiac; 13% were due to motor vehicle accidents,
and 8% were from falls. The most frequent reason patients were transported was due to
pain. Only 2% of the calls resulted in the patient being transported to the hospital with
lights and sirens.
Council Member Pennino requested that copies of Mr. Keiser's overheads be provided to
the City Council.
In response to Council Member Pennino, Mr. Keiser reported that 98% of the time,
patients could probably have gone to the hospital by means other than an ambulance.
AMR employs 150 employees, maintains 22 ambulances and has 10 stations — two in
Calaveras County, and the rest in San Joaquin. The biggest challenges facing AMR for
Continued October 24, 2000
the upcoming year are staffing and revenue. There is a great shortage of paramedics,
with only 15,000 paramedics and 25,000 available positions in the State of California.
Beginning January 1, 2001, AMR will be negotiating for MediCare reimbursement. AMR
has been receiving 80 — 90% MediCare reimbursement, but they anticipate a cut to about
20% due to a recent Health Care Finance Administration decision.
A new deployment plan was put into place on October 8. Frequently in the past, AMR
pulled the 911 ambulances out of the Lodi system to do an interfacility (hospital to
hospital) call at Lodi Memorial Hospital. For two weeks prior to implementing this plan,
AMR used the emergency ambulance for those types of transports 16 times. Since the
new deployment plan has been in place, it has only been used 8 times. AMR has
increased the BLS services in Stockton and utilize them in Lodi to run BLS transports.
In response to Mayor Mann, Mr. Keiser reported that arrival time is judged on an 8 -minute
clock. San Joaquin County requires that AMR arrive at the scene within 10 minutes of the
call time. On the 8 -minute response standard, 95% of the time AMR arrives on scene in
time.
Council Member Hitchcock commented that she participated in a ride -along with AMR last
Friday night. She noted that the fire department usually arrives prior to AMR ambulances
to begin life support. She felt that who arrives at the scene first, should be taken into
consideration by the Council.
In reply to questions by Mayor Pro Tempore Nakanishi, Mr. Keiser stated that the
estimated basic cost for ambulance transport is $800, the business revenue in Calaveras
and San Joaquin counties is approximately $11 million, and AMR covers all lost costs.
Mr. Keiser indicated that AMR has very little competition and they have a good
relationship with A-1 Ambulance.
Council Member Pennino requested to see the statistics for the last five years, specifically
for Code 3 emergencies. Mr. Keiser replied that he would supply the Council with this
information.
At Council Member Land's request, Fire Chief Kenley reported that in 1985-87 counties
were given the responsibility to deal with indigent care. They went to the state legislature
and asked for the right to identify exclusive operating areas within the county so that they
could make contracts with private ambulance companies to provide transport. In 1996-
97, the Ortiz Bill was enacted that said cities had ultimate first right of refusal, so that they
could go back to having fire departments provide paramedic service and ambulance
response. Over the last three years, the Fire Department has been working at the
legislative level with private ambulance, county, cities and fire service (both labor and
management) to develop a system that is best utilized by the citizens. As an example, the
fire department arrives on scene within 3 — 5 minutes, but the county holds the ambulance
to a standard of 10 minutes. The Fire Department believes that having paramedic service
on scene sooner would be a better level of service. The issue, however, becomes cost.
If the Fire Department provides paramedics on the engine, then that is a cost to the City
that is really not borne back to the City by the system itself. The private ambulance
cannot be held to any more scrutiny than the county sets in their standards. AMR does a
very good job in trying to get there as soon as they can, but they are a private enterprise,
and their business is to provide a high level of service and to make money. The Fire
Department's business is to provide a better level of service to our community. One of
the ways that has been done in other fire departments is to put paramedics on the engine.
Chief Kenley predicted a system will be developed over the next 1 — 2 years that will
ultimately put paramedics on every engine company. He posed the question to Council
as to whether to take on that expense earlier than this and put paramedics on all of the
engine companies now. Chief Kenley reported that there are some local emergency
medical systems that actually prohibit fire departments from having paramedics on the
engines. They also set the standards for what education and training paramedics need in
order to obtain a license.
2
Continued October 14, 2000
Fire Chief Kenley indicated that if the City were to do this and put three people on an
engine company, we would have to train the existing firefighters. This would mean
overtime while at training, and it takes 9 to 12 months to train a paramedic. An estimated
cost is about $500,000 the first year to do the training and then also the 10 — 12.5% salary
increase for having this certification. The ongoing cost after that would be the salary
differential and ongoing training. Training would need to be given to 12 firefighters in
order to keep 9 (i.e. one per engine, per shift).
In response to Council Member Hitchcock, Chief Kenley answered that he knows of only
two systems in the state that actually charge for paramedic service and that do not
transport. Providing paramedic service on each engine company would be something the
City chose to do for its citizens, and money cannot be recouped by transporting, because
Lodi does not have the authority from the County to do so.
PUBLIC COMMENTS:
a) Sandy Wichman, President of the United Firefighters of Lodi (UFL), stated that
the cut in MediCare reimbursement represents 4% of AMR's profit. In Menlo
Park, AMR aided the fire department by subsidizing their paramedic training.
AMR is mostly interested in transport, because that is where profits can be made.
Paramedic service is costly for them to provide. She warned that one day, we
may not have AMR unless the City works out some type of program where the
fire department provides paramedic service and AMR provides transport.
b) Bob Johnson, 1311 Midvale Road, Lodi, questioned whether Laidlaw's (AMR's
parent company) plans to sell AMR will affect San Joaquin County. Mr. Keiser
responded that no area should see any major changes should this take place.
C) Amy Dalrymple, Lodi Firefighter, Sonora, stated that a number of new firefighters
coming to the City of Lodi are not staying very long because they are getting
picked up in the Bay Area and other large fire departments who pay higher
salaries and have paramedics on their rigs. There are more and more turnovers
in the smaller departments, with cities spending more on training costs. She
claimed that Lodi has already lost 4 or 5 firefighters to other departments in
recent years.
Council Member Pennino commented that some time ago Human Resources
provided Council with a list of reasons employees left the fire department. The
number quoted by Ms. Dalrymple was much higher; therefore, he requested that
the information from Human Resources be updated. Mr. Pennino affirmed that
he is hearing at this meeting the desire to further explore the issue of paramedics
and requested that Chief Kenley place this issue on an agenda in the near future.
The Mayor and all Council Members expressed their concurrence.
Council Member Hitchcock commented that while on her ride -along with AMR,
she spoke with a Sacramento Firefighter who lives in Lodi. She asked him
whether he would ever consider joining the Lodi Fire Department. He replied that
the pay is too low and staffing of teams is inadequate.
Council Member Land responded that the City has been trying to address these
issues for the past 2 — 3 years.
In reply to Mayor Pro Tempore Nakanishi, Mr. Keiser stated that when you look at
national health care and emergency services, the United States is far above
Europe. The 8 -minute response is a standard number worldwide.
3
Continued October 24, 2000
D. COMMENTS BY THE PUBLIC ON NON -AGENDA ITEMS
None.
E. ADJOURNMENT
No action was taken by the City Council. The meeting was adjourned at approximately 7:40 a.m.
ATTEST:
Susan J. Blackston
City Clerk
WEEK OF OCTOBER 24, 2000
Tuesday, October 24, 2000
7:00 a.m. Shirtsleeve Session. The topic(s) is:
1. Presentation by American Medical Response Regarding Ambulance Service
Reminder: Please bring your calendars to rerfew wh* sWff.
7:00 a.m. Special City Council meeting. The topic(s) is:
I . Closed Session
a) Actual Litigation — Government Code §54956.9(x) Albert Thyn_ nan v.
C& o di California Public Employees' Retirement System, Case
No. 2850
11:00 — 2:00 p.m. United Way 2000-2001 Kick Off Celebration (Safari Style) Barbecue Lunch, City Hall
parking lot. Sponsored by Lodi News Sentinel, Farmers and Merchants Bank and City
of Lodi.
Wednesday, October 25, 2000
Thursday, October 26, 2000
Reminder 2"d Pre -Election Campaign Statements due to City Clerk's Office.
6:30 p.m. Hitchcock LCC Central Valley Division Quarterly Dinner meeting, Newman.
Friday, October 27, 2000
Saturday, October 28, 2000
10:00 a.m. Mann. Plaque dedication for Gertie DeForce Cluff, Publisher of Lodi's fust
newspaper The Valley Review, Lodi News Sentinel Main Entrance.
Sunday, October 29, 2000
Monday, October 30, 2000
Disclaimer: This calendar contains only information that was provided to the City Clerk's office
councillmisclrricalndr.doc
Mayor Steve Mann
P.O. Box 3006
Lodi, CA 95 241-19 10
Dear Mr. Mayor,
hit
AINAJii�CAN r.I DICAL RESPONSE
October 31, 2000
I would like to thank you and the council members for allowing me the opportunity to present to
you the services American Medical Response provides the City of Lodi. We have been proudly
serving the Lodi community for more than twenty-five years, and look forward to continuing to
do so far in to the future.
During the presentation a number of questions were raised regarding the response times of our
Emergency Ambulances within the City of Lodi. I am very pleased with the results of our Lodi
crews.
Looking at a full five year history, and year to date, I have found the following;
• Our average Code -3 response time is five (5) minutes. This is from time the call is
received to the time our unit arrives on scene.
• Fifty percent (50.1%) of the time we arrive before, or with, the Lodi Fire
Department on the scene of Emergency Calls.
• Ninety percent (90%) of the time we arrive on scene in less than eight minutes. The
fractile method is the industry standard for measuring response times. (Please keep in
mind that the county requires a 10 minute response 90% of the time.)
Our field staff is dedicated to providing high-level service to the entire San Joaquin and
Calaveras County area, and will continue to do so.
Should you have any further questions, please do not hesitate to call.
Since y,
Ric and W. Keiser II
Director of Operations
San Joaquin and Calaveras Counties
Cc: Councilmember Alan Nakanishi
Councilmember Susan Hitchcock
Councilmember Keith Land
Councilmember Phil Pennino
Dixon Flynn, City Manager
Lou Meyer, AMR
James Ridenour, AMR
888 East Lindsay St., Stockton, CA 95202-2642
Phone (209) 948-5136 • Fax (209) 466-0714
San, Joaquin
and
Calave
ras Counties
7
tOf Ow■ -
Patient Contacts
• < 1 day old: 1
contact
• 2days - 14y: 7.3%
ILLk- AL - m
• 51.7"/o FEMALE
• 48.3% MALE
• 57% - Medical
ason?
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•Clinical Services
2.nd Revenue
.,�!1 •Paramedics
Lodi City Council..