HomeMy WebLinkAboutAgenda Report - December 18, 2013 C-15AGENDA ITEM C-06
CITY OF LODI
,. COUNCIL COMMUNICATION
TM
AGENDA TITLE: Adopt Resolution Authorizing City Manager to Approve Contract with Comcast
Enterprise Services for Internet Service Upgrade ($25,200).
MEETING DATE: December 18, 2013
PREPARED BY: Information Systems Manager
RECOMMENDED ACTION: Adopt resolution authorizing City Manager to approve contract with
Comcast Enterprise Services for internet service upgrade ($25,200).
BACKGROUND INFORMATION: On October 6, 2010 the City Council authorized staff to purchase 10
megabits per second (Mbs) high speed Internet service from
Comcast Enterprise Services on a five-year contract at an
approximate annual cost of $ 14,280, or $1,190 per month. There
are two years remaining on the existing contract.
Over the past three years, the City has experienced growth in its network traffic, much of it due to the use
of mobile devices and staff members needing to remote into the network. In addition, more business is
being conducted over the Internet as more services are available "in the Cloud." As a result, the City has
outgrown the size of its Internet connection. Statistical data shows the City's Internet utilization at or near
capacity during much of the work day. Internet traffic is expected to grow substantially as staff relies more
heavily on the use of mobile devices, and companies conduct business via the Internet. Increasing
Internet capacity will help reduce the probability of a network slowdown because traffic exceeds current
bandwidth.
This contract comes with a Service Level Agreement, stipulating guaranteed speeds and uptime. The
Comcast Internet connection has proved to be highly reliable during the past three years, with minimal
service interruptions.
Staff recommends upgrading Internet service with Comcast to 100 Mbs, for an additional cost of $700 per
month for three years. The total monthly cost will be $ 1,890, plus tax.
FISCAL IMPACT: An increased monthly cost of $700 for three years.
FUNDING: Citywide Telephone Account 100242.7202)
Jor an Ayers
Deputy City Manager/Internal Services Director
Prepared by: Steve Mann, Information Systems Manager
APPROVED:
Bartlam, City Manager
- --., Uv IVl x.1-1.7 r E_ IM r r_. IF% r-- rL. ,_7L11 V 14 t.Q 00iL CU W1V Cid I %J r\1VI
Account Name: The City of Lodi MSA ID#: CA-16302.9-ctrurn SO 1130: CA -163029 -arum -1132472
7 7,77
_,. _r
Primary Contact: Steve Mann _ City: Phone: (209) 333-5548
Title: I'll Director State: Cell:
Address 1: Zip: Fax:
Address 2: Email: sinann(cr.,lodi.gov
Service Term (Months) (36
SUMMARY OF SERVICE CHARGES* SUMMARY OF CUSTOM INSTALLATION FEES
Total Metro Flhernet Monthly Recurring Charges: $ 700,00 Total Custom Installation Fee: $ 0.00
Total 'f'runk Services Monthly Recurring Charges: $ 0.00 Amortized Custom Installation Fee $ 0.00
'Tota} Off -Net Monthly Recurring Charges: $ 0.00
Total Monthly Recurring Charges (all Setv€ces): $ 700.00
total Metro Ethernet Standard Installation l=ees". $ 0.00
Total I runk Services Standard Installation Foos $ 0.00
Tolai Off -Net Standard Installation Fees: _ $ 0.00
Total Standard Installation Fees (all Services): $ 0.00
Me: Charges identified in the Service Order are exclusive of maintenance and repair charges, and applicable federal, state, and local saxes, fees, surcharges and recoupments
:lwever designated). Please refer to your Comcast Enterprise Services Master Services Agreement (MSA) for specific detail regarding such charges. Customer shall pay Comcast one
rzdred percent (100%) of the non -amortized Custom Installation Fee prior to the installation of Service.
.....
service order upgrades and renews the current LDI circuit for an additional 36 months.
rent service Is 10mbps EDI @ $11901 month
r, upgraded service is 100mbps EDI @ 1890hnenth (renewing $1190 MRC, upgrading $700 MRC)
111$ 36 Month
....-_ .. .. .. 77 77_'73",
es Lontcasl Inler rce Services Sales .. - ..... - ...
Order Four E°Sales Order',) shall be elfedive upon acceptance by Gomcast -I itis Sales Order is imide a part of the Comcast Enterprise Services Mastnr Services Agreentanl.
terod between Comcast and [fill undersigned and is subject to lhu Product Specific Attachment for the Service(b) ordered herein, located at hRp:llbusinUss.corncast,cornfrnterprise-fauns-ofservicr., (the
1wenionl") . Unless olherwise indicated herein, capitalized words shall have the same meaning as in the Agroemertl,
11 NO'I IC€r.
ntcast Business Class Trunhittg SoryieC stay have the L911 limi!a!rons specified below.
1 h National L=mergency Number Association (VENA), a 911 industry organizaiion thal makes recomnwndations for standardized services relating to E911. has issued guidelines that slate 'I'trc 15f3X owner is
,loonsibie tar creating cuslonter records, preferably in NENA standard format. that identify caller IUcalions:' 'fU facilitate CuslUmer's coiatpliance with l#lose guidalincs and with associataU state arrcF Io(=a1 requircnnerats
aced to provision of Aulornatio 1-0cation Information (ALA) for E911 services, Comcast offers two options.
a. Comcast twili send to the AL_I database or Subscriber l.ecalion Database (SLDB) the main billing telophone number and the main address provided by Customor: or
b, Customer may choose to sign up for up to 10 Pmergency Location Information Numbers (ELINs) that Cuslornm couEd assign to zones within Customer's premises that would be separalely identified to the F911
11 taker. The location inlornatml. sircii as a specific floor, side Ufa building, or other identifying information, could assist emergency responders to memo quickly reach fire appropriate location. cuslonter is 5016y
,ponsible far programm'ung ifs P8X system to map each slalion to one of Ihose numbers, and for updating the system as necessary to ro{leot moves or additions of statnms wit#tin the premises. Comcast will send
: assigned FLINs to the AI_I or SLOB dalabase, as is appropriate.
Jany tunsdiulions require businesses using mulli-hne lelephane systems to progrutl their systems to transmit specific location information for 911 calls. Customer bears sole responsibility to ensure that it identifies
d complies Willi alt such requiramenls. In any event. if Customer does not rnainlain 1:911 records in a timely and accurate manner, the F911 call taker may not receive proper location information, and emergency
i(ioudofs may be delayed or even prevented from timely reaching the caller's location.
attwy Back Up - The inlegrated Access Device (IAD) provided by Comcast is not equipped with battery backup, It is Custorner's rosponsibility to ensure adequate back-up power is provided to mnsuw service
,triuity during at {tower outage, as employees would otherwise be unable to use the Services, including dialing 9-1-1, when power is urravailoble.
aairs. using the Service, including calls IU 911, may not he completed if there is a problem with network facilities, including network congestion, notworklegtuiprtlonllpower failure, or another lechnical problem.
.il questions should he directed io 1-800-391.3000. F911 Service, Private Branch Exchange, and Direct Inward Dial Service.
signing below, Customer acknowledges, agrees to and acro{tis the terms and conditions of Ihis Sales Order'.
rG�,ti
COMCAST ENTERPRISE SERVICES SALES ORDER FORM
METRO ETHERNET SERVICES AND PRICING
Account Name: 1 he Cify of Lodi Date:December 04`2013
MSA ID#: CA -16302.9 -arum Yl SO ID#: CA-183029-ctrum-1132472.
Short Description otlllll J
Service:
!rvice Term (Months): 36
$g€tlion Charges
Renew
Remove
EDI -NI -100
100 Mbps
Elm St Site 1
230 W ELM ST
Interstate
4570.00
$ 0.00
Elrn St Site 1
Renew
Remove
EDI -10
10 Mbps
Interstate
-$620.00
$ 0.00
230 W ELM S'l
I=1m St Site 1
Renew
Add
EDI -NI -100
100 Mbps
Interstate
$ 652.91
$ 0.00
230 W ELM ST
Hrn S1 Site 1
Renew Add EDI -100 100 Mbps
Interstate
$ 1.237.09
$ 0.00
230 W LI -M $1
Services Location Details attached
Page Total
$ 700.00
$ 0.00
Hm SI Site 11230 W F.:1_M S l'I I Lodi I CA G 95240 ( Steve Mann 1 (209)333-5548 1 smann@lodi.gov I I No
RESOLUTION NO. 2013-220
A RESOLUTION OF THE LODI CITY COUNCIL
AUTHORIZING THE CITY MANAGER TO
APPROVE CONTRACT WITH COMCAST
ENTERPRISE SERVICES FOR INTERNET
SERVICE UPGRADE
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WHEREAS, the City currently contracts with Comcast Enterprise Services for
Internet service; and
WHEREAS, over the past three years, the City has outgrown its current 10 MBs
Internet capacity; and
WHEREAS, statistical data shows the City's Internet utilization at or near
capacity during much of the work day; and
WHEREAS, Internet traffic is expected to grow substantially as staff relies more
heavily on the use of mobile devices and "Cloud computing"; and
WHEREAS, staff recommends upgrading Internet service with Comcast to 100
MBs, for an additional cost of $700 per month for three years, with the total monthly cost
of $1,890, plus tax.
NOW, THEREFORE, BE IT RESOLVED that the Lodi City Council does hereby
authorize the City Manager to approve and execute contract with Comcast Enterprise
Services for Internet service upgrade,, for an additional cost not to exceed $25,200 plus
applicable taxes over the next three-year period.
Date: December 18, 2013
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I hereby certify that Resolution No. 2013-220 was passed and adopted by the
Lodi City Council in a regular meeting held December 18, 2013, by the following vote:
AYES: COUNCIL MEMBERS — Hansen, Johnson, Mounce, and
Mayor Katzakian
NOES: COUNCIL MEMBERS — None
ABSENT: COUNCIL MEMBERS — Nakanishi
ABSTAIN: COUNCIL MEMBERS — :&HL-OLLSON
City Clerk
2013-220