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HomeMy WebLinkAboutAgenda Report - December 18, 2013 C-15AGENDA ITEM C-06 CITY OF LODI ,. COUNCIL COMMUNICATION TM AGENDA TITLE: Adopt Resolution Authorizing City Manager to Approve Contract with Comcast Enterprise Services for Internet Service Upgrade ($25,200). MEETING DATE: December 18, 2013 PREPARED BY: Information Systems Manager RECOMMENDED ACTION: Adopt resolution authorizing City Manager to approve contract with Comcast Enterprise Services for internet service upgrade ($25,200). BACKGROUND INFORMATION: On October 6, 2010 the City Council authorized staff to purchase 10 megabits per second (Mbs) high speed Internet service from Comcast Enterprise Services on a five-year contract at an approximate annual cost of $ 14,280, or $1,190 per month. There are two years remaining on the existing contract. Over the past three years, the City has experienced growth in its network traffic, much of it due to the use of mobile devices and staff members needing to remote into the network. In addition, more business is being conducted over the Internet as more services are available "in the Cloud." As a result, the City has outgrown the size of its Internet connection. Statistical data shows the City's Internet utilization at or near capacity during much of the work day. Internet traffic is expected to grow substantially as staff relies more heavily on the use of mobile devices, and companies conduct business via the Internet. Increasing Internet capacity will help reduce the probability of a network slowdown because traffic exceeds current bandwidth. This contract comes with a Service Level Agreement, stipulating guaranteed speeds and uptime. The Comcast Internet connection has proved to be highly reliable during the past three years, with minimal service interruptions. Staff recommends upgrading Internet service with Comcast to 100 Mbs, for an additional cost of $700 per month for three years. The total monthly cost will be $ 1,890, plus tax. FISCAL IMPACT: An increased monthly cost of $700 for three years. FUNDING: Citywide Telephone Account 100242.7202) Jor an Ayers Deputy City Manager/Internal Services Director Prepared by: Steve Mann, Information Systems Manager APPROVED: Bartlam, City Manager - --., Uv IVl x.1-1.7 r E_ IM r r_. IF% r-- rL. ,_7L11 V 14 t.Q 00iL CU W1V Cid I %J r\1VI Account Name: The City of Lodi MSA ID#: CA-16302.9-ctrurn SO 1130: CA -163029 -arum -1132472 7 7,77 _,. _r Primary Contact: Steve Mann _ City: Phone: (209) 333-5548 Title: I'll Director State: Cell: Address 1: Zip: Fax: Address 2: Email: sinann(cr.,lodi.gov Service Term (Months) (36 SUMMARY OF SERVICE CHARGES* SUMMARY OF CUSTOM INSTALLATION FEES Total Metro Flhernet Monthly Recurring Charges: $ 700,00 Total Custom Installation Fee: $ 0.00 Total 'f'runk Services Monthly Recurring Charges: $ 0.00 Amortized Custom Installation Fee $ 0.00 'Tota} Off -Net Monthly Recurring Charges: $ 0.00 Total Monthly Recurring Charges (all Setv€ces): $ 700.00 total Metro Ethernet Standard Installation l=ees". $ 0.00 Total I runk Services Standard Installation Foos $ 0.00 Tolai Off -Net Standard Installation Fees: _ $ 0.00 Total Standard Installation Fees (all Services): $ 0.00 Me: Charges identified in the Service Order are exclusive of maintenance and repair charges, and applicable federal, state, and local saxes, fees, surcharges and recoupments :lwever designated). Please refer to your Comcast Enterprise Services Master Services Agreement (MSA) for specific detail regarding such charges. Customer shall pay Comcast one rzdred percent (100%) of the non -amortized Custom Installation Fee prior to the installation of Service. ..... service order upgrades and renews the current LDI circuit for an additional 36 months. rent service Is 10mbps EDI @ $11901 month r, upgraded service is 100mbps EDI @ 1890hnenth (renewing $1190 MRC, upgrading $700 MRC) 111$ 36 Month ....-_ .. .. .. 77 77_'73", es Lontcasl Inler rce Services Sales .. - ..... - ... Order Four E°Sales Order',) shall be elfedive upon acceptance by Gomcast -I itis Sales Order is imide a part of the Comcast Enterprise Services Mastnr Services Agreentanl. terod between Comcast and [fill undersigned and is subject to lhu Product Specific Attachment for the Service(b) ordered herein, located at hRp:llbusinUss.corncast,cornfrnterprise-fauns-ofservicr., (the 1wenionl") . Unless olherwise indicated herein, capitalized words shall have the same meaning as in the Agroemertl, 11 NO'I IC€r. ntcast Business Class Trunhittg SoryieC stay have the L911 limi!a!rons specified below. 1 h National L=mergency Number Association (VENA), a 911 industry organizaiion thal makes recomnwndations for standardized services relating to E911. has issued guidelines that slate 'I'trc 15f3X owner is ,loonsibie tar creating cuslonter records, preferably in NENA standard format. that identify caller IUcalions:' 'fU facilitate CuslUmer's coiatpliance with l#lose guidalincs and with associataU state arrcF Io(=a1 requircnnerats aced to provision of Aulornatio 1-0cation Information (ALA) for E911 services, Comcast offers two options. a. Comcast twili send to the AL_I database or Subscriber l.ecalion Database (SLDB) the main billing telophone number and the main address provided by Customor: or b, Customer may choose to sign up for up to 10 Pmergency Location Information Numbers (ELINs) that Cuslornm couEd assign to zones within Customer's premises that would be separalely identified to the F911 11 taker. The location inlornatml. sircii as a specific floor, side Ufa building, or other identifying information, could assist emergency responders to memo quickly reach fire appropriate location. cuslonter is 5016y ,ponsible far programm'ung ifs P8X system to map each slalion to one of Ihose numbers, and for updating the system as necessary to ro{leot moves or additions of statnms wit#tin the premises. Comcast will send : assigned FLINs to the AI_I or SLOB dalabase, as is appropriate. Jany tunsdiulions require businesses using mulli-hne lelephane systems to progrutl their systems to transmit specific location information for 911 calls. Customer bears sole responsibility to ensure that it identifies d complies Willi alt such requiramenls. In any event. if Customer does not rnainlain 1:911 records in a timely and accurate manner, the F911 call taker may not receive proper location information, and emergency i(ioudofs may be delayed or even prevented from timely reaching the caller's location. attwy Back Up - The inlegrated Access Device (IAD) provided by Comcast is not equipped with battery backup, It is Custorner's rosponsibility to ensure adequate back-up power is provided to mnsuw service ,triuity during at {tower outage, as employees would otherwise be unable to use the Services, including dialing 9-1-1, when power is urravailoble. aairs. using the Service, including calls IU 911, may not he completed if there is a problem with network facilities, including network congestion, notworklegtuiprtlonllpower failure, or another lechnical problem. .il questions should he directed io 1-800-391.3000. F911 Service, Private Branch Exchange, and Direct Inward Dial Service. signing below, Customer acknowledges, agrees to and acro{tis the terms and conditions of Ihis Sales Order'. rG�,ti COMCAST ENTERPRISE SERVICES SALES ORDER FORM METRO ETHERNET SERVICES AND PRICING Account Name: 1 he Cify of Lodi Date:December 04`2013 MSA ID#: CA -16302.9 -arum Yl SO ID#: CA-183029-ctrum-1132472. Short Description otlllll J Service: !rvice Term (Months): 36 $g€tlion Charges Renew Remove EDI -NI -100 100 Mbps Elm St Site 1 230 W ELM ST Interstate 4570.00 $ 0.00 Elrn St Site 1 Renew Remove EDI -10 10 Mbps Interstate -$620.00 $ 0.00 230 W ELM S'l I=1m St Site 1 Renew Add EDI -NI -100 100 Mbps Interstate $ 652.91 $ 0.00 230 W ELM ST Hrn S1 Site 1 Renew Add EDI -100 100 Mbps Interstate $ 1.237.09 $ 0.00 230 W LI -M $1 Services Location Details attached Page Total $ 700.00 $ 0.00 Hm SI Site 11230 W F.:1_M S l'I I Lodi I CA G 95240 ( Steve Mann 1 (209)333-5548 1 smann@lodi.gov I I No RESOLUTION NO. 2013-220 A RESOLUTION OF THE LODI CITY COUNCIL AUTHORIZING THE CITY MANAGER TO APPROVE CONTRACT WITH COMCAST ENTERPRISE SERVICES FOR INTERNET SERVICE UPGRADE ------------------------------------------------------------------ ------------------------------------------------------------------ WHEREAS, the City currently contracts with Comcast Enterprise Services for Internet service; and WHEREAS, over the past three years, the City has outgrown its current 10 MBs Internet capacity; and WHEREAS, statistical data shows the City's Internet utilization at or near capacity during much of the work day; and WHEREAS, Internet traffic is expected to grow substantially as staff relies more heavily on the use of mobile devices and "Cloud computing"; and WHEREAS, staff recommends upgrading Internet service with Comcast to 100 MBs, for an additional cost of $700 per month for three years, with the total monthly cost of $1,890, plus tax. NOW, THEREFORE, BE IT RESOLVED that the Lodi City Council does hereby authorize the City Manager to approve and execute contract with Comcast Enterprise Services for Internet service upgrade,, for an additional cost not to exceed $25,200 plus applicable taxes over the next three-year period. Date: December 18, 2013 ------------------------------------------------------------------ ------------------------------------------------------------------ I hereby certify that Resolution No. 2013-220 was passed and adopted by the Lodi City Council in a regular meeting held December 18, 2013, by the following vote: AYES: COUNCIL MEMBERS — Hansen, Johnson, Mounce, and Mayor Katzakian NOES: COUNCIL MEMBERS — None ABSENT: COUNCIL MEMBERS — Nakanishi ABSTAIN: COUNCIL MEMBERS — :&HL-OLLSON City Clerk 2013-220