HomeMy WebLinkAboutAgenda Report - December 16, 1981 (25)Iz
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A G R E E M E N T
THIS AGREEMENT, made and entered into this day
of , 19 , by and between the City of Lodi,
a municipal corporation, hereinafter called "CITY"; and
Wynston-Hargrave and Rae Neel Hargrave, his wife, doing
business as City Cab Co. of Lodi, California, hereinafter
called "COMPANY".
The parties hereto -do hereby acknowledge that each
have read and are completely familiar with the Dial -A -Ride
Operation Plan-, attached hereto and incorporated herein by
this reference.
It is the intent of the City of Lodi to provide
subsidized low-cost transportation to all residents of the
City of Lodi. This transportation system is to be a demand
response system with vehicles owned by the City, with
operating policies promulgated by the City. Company will
provide the day-to-day operations of the system, provide the
drivers and the dispatching of the vehicles. In order to
carry out said plans, the parties hereto are entering into
this Agreement to cover the specific items of obligation of
the respective parties. In consideration of the mutual
covenants and conditions herein contained, it is hereby agreed
between the parties as follows:
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A -Ride Operation Plan within the incorporated limits
of the City of Lodi, between the hours of 7x00 a.m.
and 7:00 p.m., Monday through Friday of each week,
excluding holidays (New Year's Day, Washington's
Birthday, Memorial Day, July 4, Labor Day, Thanksgiving
Day and Christmas Day).
2. The Company will have available sufficient drivers to
provide no less than 40 hours' of vehicle service per
day. The drivers will meet all of the requirements of
Section 24-29, 24-30, and 24-31 of the Lodi Municipal
Code. .
3. Company shall maintain a separate log for all Dial -A -
Ride customers, showing the time the call was receivc-7-',
the time the passenger was picked up, and the time the
passenger was dispatched.
4. City and Company agree that regular passengers, delivery
services and other regular taxicab business will not use
vehicles provided by City. Dial -A -Ride passengers are
required to share rides with other Dial -A -Ride passengers.
5. Only 1 fare shall be charged for up to 3 Diad -A -Ride
passengers travelling between the same origin point and
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7. Itis the City's responsibility to provide the
maintenance and upkeep of the -Dial -!A --Ride vehicles.
The City Cab Company will be billed by City for all
parts and labor performed or ordered by the City of
Lodi, regarding the maintenance.
S. City will provide fuel and oil for the vehicles and
will bill the City Cab Company on a monthly basis
for the City's cost of fuel.
Company agrees to indemnify and hold the City Of
Lodi free and harmless from any claim or demand for
damages to persons or property that may occur while
operating under this Agreement and serving Dial -A -Ride
passengers. In this respect, Company agrees to furnish
to City, a Certificate of Insurance showing the issuance
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of coverage of $100,000 each person; $300,000 each.occur-
rence bodily injury; $100,000 property damage each
occurrence, with the City of Lodi named as an additional
nameeinsurecr in said policy. In the event of the non -
on-issuance'of
issuance ofsaid insurance or in the event of cancellation
Of saidpolicy and failure to substitute another policy,
City "reserves -"the right to cancel and terminate this
Agreement.
10.
Company; agrees that the response time for Dial -A -Ride
customers shall be no more than 30 .:lutes. Dial -A -Ride
customers shall be urged to be available at the curbside
far pfckup'so that Company will not have to wait longer
than ew,'-minute to a minute and one-half for the customer
to appear.. In this respect, it is agreed that this time
limit will -,have to be varied in the case of handicapped
passengers.
11.
Company agrees to submit to City cancelled tickets for
all Dial -A -Ride passengers served and at the same time
shall.present copies of these logs. Tickets and logs
shall be presented bi-weekly.
12. Company acknowledges that it has read the Dial -A -Ride
Operation Plan, and specifically, the information
regarding project monitoring and evaluation. The informa-
tion required therein shall be furnished by Company to
City on a timely basis.
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City. will furnish to Dial -A -Ride passengers, and
in the event of doubt as to the eligibility of a
passenger to use a senior citizen or handicapped
ticket, the driver may ask the passenger to show
his or her identification card.
14. Upon the effective date of this Agreement, Company
shall be reimbursed at the rate of $3.00 for each
Dial:-`A�-Ride ticket presented to City during the
term of this Agreement upon presentation of logs
and tickets which establishes the number of Dial -A -
Ride passengers served by Company.
15. City accepts the responsibility of designing,
printing and selling Dial -A -Ride tickets to qualified
passengers and maintaining a record of the tickets
sold to each eligible user.
The parties do hereby agree that this Agreement shall
be for the period from the effective date of this Agreement to
June 30, 1983. Each party reserves the right during said
period to terminate and cancel this Agreement in the event
that the monitoring of this project shows that the same is
economically impossible for Company to continue the operations
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IN WITNESS WHEREOF, the parties hereto have set their hands
.the;day and year first hereinabove written.
CITY OF LODI,
a municipal corporation
By
MAYOR
Attest
CITY CLERK
By
WYNSTON MARGRAVE
By
RGRAVE
dba CITY CAB CO.
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OPERATIONAL POLICY FOR LODI DIAL -A -RIDE
1MENT
It is the intent of the City of Lodi to provide sub-
sidized low-cost transportation within the City of Lodi to
all.'.. -of its residents. This intent is to be carried out with
e demand -response -shared -ride transportation system. The
manner in which this stated.intent is carried out is described
in the following sections.
SERVICE AREA:
The sewice area for the Lodi Dial -A -Ride project is
the incorporated limits of the City of Lodi. Rides will not
originate nor terminate outside the City limits of the City of
Lodi.
USER.POLICIES:
Use of Lodi Dial -A -hide will be available to all residents
of the City of Lodi. However, senior citizens (age 60 and over)
and non -elderly handicapped persons will pay a lesser fee than
the general public. It is anticipated that 200 riders per day
will avail themselves of the Dial -A -Ride service. I
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Senior citizens
The Senior Service Agency of San Joaquin county currently
is providing identification cards to persons 60 years of age or
older in Lodi to certify them for the Nutrition Program and for
other services available on the basis of age. For the price of
one dollar, the Agency furnishes senior citizens with an identi-
fication card sealed in plastic which contains a photograph of
the individual, name and address, year of birth, and signature,
as well as -special medical information. This ZD card is satis-
factory for the Dial -A -Ride eligibility. The 60 year age cri-
teria is based on the fact that many people over age'60 in. Lodi'
are on fixed incomes -and/or have no convenient economical means
of transportation,
A second reason for setting the eligibility age at this
level is to give the largest number of individuals an opportunity
to use the system. Low incomes and mobility impairments are not
limited to any age group, and it is not uncommon to find persons
in the 60-65 age group who have economic or medical circumstances
more critical than their peers in the 75 -and -over bracket.
Upper-income elderly persons may use the Dial -A -Ride
service, although it is not intended for them. There is no
practical way to prevent this without instituting income
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TICKET SALES:
The City of.Lodi will be responsible for the -sale of
tickets. Convenient points of sale will be provided. At the
Present time, LOEL Center, 105 S. Washington Street, and the.
Lodi Fire Department Headquarters Station, 210 W. Elm Street
are sales points. Tickets will be sold to anyone. Senior
citizens or handicapped persons must present a valid Identifi-
cation Card. At each ticket purchase, the user must sign for
the number of tickets purchased.
TICKET USE:
Dial -A -Ride customers pay for each trip with a ticket
coupon. The trip is defined as travel between the point of
pickup and the point of debarkation. If a passenger wishes to
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this will be considered a trip completion unless the stop is
limited to 2 minutes and the vehicle has no more than 1 other
paying passenger. Such exceptions will be at the discretion
of the system dispatcher and the driver. If a driver is in
doubt about the eligibility of a customer who presents a senior
citizen or handicapped Dial -A -Ride ticket as fare payment, he
should ask the customer to show his or her ID card. All groups
of up to 3 persons travelling between the same origin point and
destination. point, may ride ford ticket. This procedure en-
courages group riding and improves the productivity of the
system.
OPERATING HOURS
Operating hours will be 7:00 a.m. to 7:00 p.m., Monday
through Friday. users will be required to call in request for
service no later than 6:30 p.m. to receive service.
DISPATCHING:
Dial' -A -Ride cabs will be dispatched in order to achieve
the greatest efficiency in the use of vehicles and not necessar-
ily on a first come, first served manner. The City Cab Company
telephone number will continue to be used since most Dial -A -Ride
passengers are already familiar with the number, or know how to
find it in the telephone directory. Regular customers will be
logged on a separate log sheet from Dial -A -Ride customers. This
will facilitate dispatching of cabs and reporting bi-weekly
statistics to the City of Lodi.
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~ :NEH.ICLES i ..
.�. _ -
Vehicles.used for the Dial -A -Ride project should be in
good operating order, neat in appearance and clean. The exterior
appearance is important in attracting riders and the cabs should
be Washed at least once per week. The interior condition, like-
wise, is important in providing satisfactory service and, to this
end`, the drivers should vacuum each cab at the beginning and in
the midpoint of each shift.
The vehicles are the property of the City ol-Lodi. To this
end, When vehicles are not being used for Dial -A -Ride, they may
be used by the City of Lodi.
UTILIZATION OF VEHICLES:
The Lodi Dial -A -Ride vehicles will not be available for
regular taxicab service. The Dial -A Ride vehicles will be a
distinctive color with City of Lodi -.logo.
All Dial -A -Ride passengers will be expected to share rides
and may not refuse to ride with another passenger. It is to be
noted that this feature potentially enables the operator to pro-
f.
vide trips at a lower cost per passenger by increasing the
productivity of the system.
INSURANCE:
The City of Lodi will self -insure itself for liability
F
coverage. It shall be the contractor's responsibility to insure F
itself and its employees for primary coverage and name the City
of Lodi as an additional named insured in accordance with
Paragraph 9 of Agreement dated
19
The policy secured by contractor shall be endorsed to show
it is primary over any other valid or collectible
self insvirance program.
MM
insurance or
i
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Tie maxin►um time for a taxicab to respond to a Dial -A -
Ride customer's request for service shall be 30 minutes.
This applies to peak demand periods as well as off peak periods.
The response time will be consistent from hour -to -hour through-
:Out`the -day, with no one period having excessive response times.
It is extremely important in a shared -ride taxicab system that
the time spent waiting for customers at thepickup point be
minimized so that passengers already in the cab will not be in-
convenienced. Drivers should wait no longer than 1 to 1-1/2
minutes for a customer to appear.
Inasmuch as the Dial -A -Ride service will be targeted
largely at persons with impaired mobility, delay at pickup
points may be somewhat longer than usual due to the necessity
o€- -assisting passengers into cabs or waiting- for them to -enter
or leave without assistance. Dispatchers should use their
discretion in assigning persons with known mobility problems to
a cab with several other occupants.
MAINTENANCE:
The responsibility for maintaining the vehicles rests
with the City of Lodi. Sufficient vehicles are available to
assure that periodically, a vehicle may be taken in for service.
The City Cab Company will pay for the cost of labor and parts
used for maintenance of these vehicles. Diesel fuel will be
made available for the vehicles and the City Cab Company will
be billed for the fuel used at the City's cost. Company will
be responsible for delivering the vehicles for maintenance to
the City's maintenance shop at Ham Lane and Kettleman Road, Lodi.
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submitted to the City at the same time cancelled tickets are
presented for reimbursement. Drivers' logs will also be
made available for inspection by the City and will be kept
on file for 2 fiscal years.
The City Cab Company will furnish monthly totals of
vehicle miles, vehicle service hours, and fuel consumption.
In addition, -the City Cab Company will prepare a profit -loss
statement on its overall operation on a quarterly basis. This
report is to be submitted 30 days after the end of-each.quarter.
This data will be used to evaluate the overall effectiveness
of the program but also to evaluate the reasonableness..o# the
reimbursement rate.
The purpose of monitoring operations is to ensure the
day-to-day operation of the project is being conducted smoothly
and efficiently. This monitoring is critical in order to verify
that users are receiving an adequate level of service and to
provide operational guidance in the event problems arise that
threaten to impair- the project. Monitoring will take the form
of periodic random surveillance of the vehicles and dispatching
procedures.
The monitoring will include an evaluation of trip times,
trip length, wait times, passengers per mile driven and passers-
gars carried per hour of service.
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