HomeMy WebLinkAboutAgenda Report - November 7, 1984 (66)WASH WHEELER Notice thereof having been published in accordance with law
FWRME COMINER and affidavit of publication being an file in the office of
PROMMM PfCPCSAL the City Clerk. Mayor Snider called for the Informal Public
Nearing to consider the proposed new system using Waste
Wheelers for the collection and disposal of refuse generated
by residential customers of the City of Lodi.
The subject was introduced by Mr. David Vacca:ezza, General
`= Maragrer of Sanitary City Disposal. Inc.. Mr. Vaccarezza
presented the following proposal concerning the Waste Wheeler
Program. [lender this proposal there would not be any increase
in the current backyard service rate. The households that
elect to have the Waste Wheeler would pay the one (1) can
rate of $4.87 for a 60 gallon or the two (2) can rate of
$7.22 for a 90 gallon Waste Wheeler serviced at the curb.
California Waste Removal Systems. Inc. would take on the
responsibility of charging each household that has a Waste
Wheeler an additional $2.50 rental. charge per month.
Also speaking on behalf of the proposal was Mr. Gene Larkin
of Sanitary City Disposal Company and Mr. John Grow.
representing Refuse Removal Systems, the manufacturers of the
Miste Wheelers.
The following persons addressed the Council regarding the
proposal:
a) John Atkinson. 2034 Corbin Lane. Lodi
b) Wattle Robbins. 422 S. Stockton Street. Lodi
c) Dave Sherman, 1410 Edgewood Drive. Lodi
d) Wilson Coffman. 2157 ()tford Way. Lodi
There being no other persons in the audience wishing to speak
on the matter. the publiz portion of the. hearing was closed.
A very lengthy discussion followed with questions being
directed to Staff, to Mr. Vaccarezza, representatives of his
ccapany, and to persons who had given testimony.
A nurber of motions were made concerning the matter and
withdrawn.
On motion of Council Meuber Pinkerton, Olson second, Council
authorized California Waste Removal System, Inc., to rent
Waste Wheeler refuse containers to individualcustomers
within the City of Lodi on a voluntary basis. Sanitary City
Disposal Company. Inc., is to pick up the Waste Wheeler
refuse containers as part of their regular collection service
within the City of Lodi and the custamers are to be charged
at the following existing City rates for collection service:
60 gallon Waste Wheeler refuse container $7.22 per month
90 gallon Waste Wheeler refuse container $9.57 per month
The motion carried by unanimous vote.
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C
WASTE WHEELER PILOT PROGRAM
CITY OF LODI
CUSTOMER SURVEY
On July 30. 1984, Sanitary City Disposal Company introduced a
pilot ;grogram to test the use of waste wheeler refuse collection
system as opposed to the standard 30 gallon backyard collection
system.
The test area comprised of those residential customers located
from Turner Road north to the Mokelumne River and from the southern
Pacific tracks west to Lodi Lake. There are 498 households being
serviced in this area. An introductory letter (Enclosure A1) and a
waste wheeler brochure (Enclosure #2) were mailed July 30, 1984 to all
households in the test area.
On August 1. 1984. Sanitary City Disposal Company representatives
commenced a door to door canvas to present the program and answer
questions. All customers contacted were asked if they wished to
participate in the program. At least two efforts were made to contact
each household in persona
Those that were not contacted in person were contacted by
telephone. Four hundred and eighty households were contacted. Of
these contacted. 460 (96%) elected to participate in the test program.
All pa=rticipating households received a waste wheeler on or about
August 15th and have been using them for the past 13 we,As. During
the canvasing, all customers were asked to take the waste wheeler to
the curb as a part of the test. The majority of the customers elected
to perform this part of the survey.
On September 27, 1984. a customer evaluation su-rvey (Enclosure
M3) was mailed to all households participating in the test. The
survey consisted of 7 questions and space for comments. Of the 460
questionaires mailed - 360 responded (78%).
As a result of the survey the following conclusions were drawn.
The vast majority (87%) indicated they would continue the service
if offered.
1333 East Turner !Rood / Post Office Box 319 / Lodi, California 95241 / (209):369-8274
4
There were many positive remarks on the convenience, appearance,
capacity and service. Some questioned the potential additional cost
for the use of the waste wheeler. Some questioned the liability for
damage and theft. Some remarked on the difficulty in cleaning the
waste wheeler and suggested or requested a plastic b:g liner. Some
expressed concern over the possibility of discontinued backyard
service.
The size of the container (90 gallon) was considered a positive
advantage by most. Some considered the 90 gallon unit as to large for
their needs which indicated the need for the smaller 60 gallon unit.
The results of the survey indicated the majority of the
homeowners liked the service well enough to warrant implementation
city wide on a voluntary basis.
1`a
)Qr�4),#
Dear Valued Customer:
N
• X
4 L 9•` •.
Commencing the week of August 6, 1984, the Sanitary City Disposal
Company, your refuse collection service, in cooperation with Refuse
Removal Systems. Inc. is experimenting with a newer, more modern,
efficient, safer, quieter collection service.
In this connection, the Sanitary City Disposal Company, on a pilot
program basis, will provide for your use, the "Waste Wheeler" refuse
cart for a sixty to ninety day test period.
1. There will be no extra charge by the Sanitary City Disposal
Company for the use of the container. The Waste Wheelec folds 90
gallons, is on wheels, is very easy to handle and improves the
appearance of your neighborhood.
2. We desire your assistance in this program by using your
Waste Wheeler. It is designed to be used for all household and garden
waste. Note: Please do not use for storage of paint, oil, solvents,
rocks, or hot ashes. The Waste Wheeler can be kept fresh as it is
easily cleaned with your garden hose and can be easily wheeled to
the curb on collection day.
3. You will note the Waste Wheeler holds 90 gallons. This is
equal to three standard cans you may now be using-.
4. Representatives from the Sanitary City Disposal Company will
be contacting you during the week of August 1 to provide assistance
and to answer any questions about the Waste Wheelers. If additional
information is requested, please call 369-3961.
Near the end of the sixty to ninety day test period, we will afford
you the opportunity to register your comments on a form to be provided
to you. This test has been authorized by the City Council.
We are confident that you will be pleased and happy about the high
level of service being offered and hope that you will enJoy
participating in this experimental program.
Sincerely,
SANITARY CITY DISPOSAL COMPANY, INC.
1333 Eor Turner Rood / Post Office Box 319 / Lodi, Colifornio 45241 / (309) 369-8274
CUSTOMER EVALUATION SURVEY
and
COMMENTS ON WASTE WHEELER TEST PROGRAM
We appreciate and thank you for your cooperation and participation- in
the test pro -gram, and your time and consideration in completin=g and
returning this survey.
Additional Comments:
1333 East Turner Road / Post Office Box 319 / Lodi, Calif ornio 95241 / (209)369-8274
YES
NO NO
ANSWER
1.
Was your waste wheeler more convenient for
you than the former collection system?
305-85%
48-13%
2%
2.
Du you feel that the quality and level of
service ',as improved with the use of the
waste wheeler?
250-69%
92-26%
5%
3.
Did you notice a reduction in collection
noise, litter and spillage?
290-81%
5:9-162
3%
4.
Was the waste wheeler easier to clean and
were there fewer odors and insects?
249-69%
111-31%
10%
5.
Did you find it easier and more convenient
to use the waste wheeler while gardening,
trimming, or working around the yard?
303-84%
57-.161.
6.
Did the use of the waste wheeler enhance and
improve the appearance of your property, the
street, and neighborhood on collection
day?
251.-70%
101-28%
3%
7.
Would you rather have this form of
collection than former method?
304-84.%
43-12%
4,%.
We appreciate and thank you for your cooperation and participation- in
the test pro -gram, and your time and consideration in completin=g and
returning this survey.
Additional Comments:
1333 East Turner Road / Post Office Box 319 / Lodi, Calif ornio 95241 / (209)369-8274
CUSTOMER EVALUATION SURVEY
and
COMMENTS ON WASTE WHEELER TEST PROGRAM
YES
1. Was your waste wheeler more convenient for
you than the former collection system?
2. Do you feel that the quality and level of
service has improved with the use of the
waste wheeler?
i
3.
I
Did you notice a reduction in collection
noise, litter and spillage?
4. Was the waste wheeler easier to clean and
were there fewer odors and insects?
S. Did you find it easier and more convenient
to use the waste wheeler while gardening,
trimming, or working around the yard?
6. Did the use of the waste wheeler enhance and
improve the appearance of your property, the
street, and neighborhood on collection
day?
7. Would you rather have this form of
collection than former method?
NO
We appreciate and thank you for your cooperation and participation in
the test grogram, and your time and cons.ideration in completing and
returning this survey..
Additional Comments:
1333 East Turner Rood / Post Office Box 319 / Lodi, Colifornio 95241 / (209) 369-8274
.; t �" � ,. � _ ti � . r' f � ��'9+, . • fir. .�i .r> f o {mss + � N 4 !r Z r.� 4� �: , rt < � �-i -,t �Z r . � r 3 :� �=?'
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ira1t,
November 6. 1984
Honorable Mayor and Members of the City Council
City of Lodi - City Hall
Post Office Box 320
Lodi, California 95241
Ref: WASTE WHEELER PROPOSAL.
Council Members:
/W)
Sanitary City Disposal Company would like the Lodi City Council
to consider a Volunteer Waste Wheeler program. Under this proposal
there ;could not be any increase in the current backyard service rate.
The households that elect to have the haste Wheeler would pay the one
(1) can rate of $4,87 for a 60 gallon or the two (2) can rate of $7.22
for a 90 gallon Waste Wheeler serviced at the curb. California Waste
Removal Systems, Inc. would take on the responsibility of charging
each household that has a Waste Wheeler an additional $2.50 rental
charge per month.
Your timely consideration in this matter is greatly appreciated.
r
Sa.,ftary ty isposal Co., Inc.
David acca,rezz
General Manager
- 1333 Eost Turner Road / Post Office Box 319 Lodi, Colifornio 95241 / (209) 369-8274
0
�t140
n,aly A inc.upoial
November 6. 1984
Honorable Mayor and Members of the City Council
City of Lodi - City Hall
Post Office Box 320
Lodi, California 95241
j
Ref: WASTE WHEELER PROPOSAL
Council Members:
Sanitary City Disposal Company would like the Lodi City Council
to consider a Volunteer Waste Wheeler program. Under this proposal
there would not be any increase in the current backyard service rate.
The households that elect to have the Waste Wheeler would pay the one
(1) can rate of $4.87 for a 60 gallon or the two (2) can rate of $7.22
for a 90 gallon Waste Wheeler serviced at the curb. California Waste
Removal Systems. Inc. would take on the responsibility of charging
each household that has a Waste Wheeler an additional $2.50 rental
charge per month.
Your timely consideration in this matter is greatly appreciated.
Sani y Ci Dis osal Co.., Inc.
Pfavld Va .carezza
General Manager
1333 East Turner Rood / Post Office Box 319 i Codi, California 95241 / (209) 369-8274
j�/.9
LZ
4Z.
COMPARATIVE ANALYSIS
REFUSE COLLECTION SYSTEMS
Sanitary City Disposal Company
City of Lodi - California
PURPOSE
The purpose of this analysis is to compare the system now used
to collect and dispose of the refuse generated by residential
customers to a new proposed system using the waste wheeler provided
by Refuse Removal Systems, Inc.
BACKGROUND
The existing collection system consists of one truck (rear loader)
and twomencollecting 30 gallon containers from the customer's
backyard and returning the containers to the backyard. One
additional man and a cushman mini -dump was used to supplement
the truck on the route.
The new proposed system consists of one truck (rear loader)
equipped with a hydraulic tipper using the 90 gallon waste wheeler.
During the canvas of the service area, tte customers were asked
j to place the waste wheeler at curbside. They were informed that
I this was a voluntary option.
A field study (time and motion survey) determined the following
breakdown for an average day for one rear loader truck with a
{ two man crew.
t
l
1333 East Turner Rood / Post Office Box 319 / Lodi, California 95241 / (209) 369-8274
i
Operation
Time on Route
To First Stop
To Dump & Return
Lunch
Break
Lost Time (Fatigue)
Return to Transfer Station
Yard Time
Hopper Time
��U
EXISTING SYSTEM
Time
291 Minutes
10 Minutes
25 Minutes
30 Minutes
20 Minutes
30 Minutes
10 t4i nutes
30 Minutes
44 Minutes
490 Minutes
WASTE i
Time
151 Mi nutes
10 Minutes
25 Minutes
30 Minutes
20 Minutes
26 Minutes
10 Minutes
30 Minutes
44 Minutes
346 Minutes
The only operations impacted by the use of the waste wheeler collection
system is the "Time on Route" and the "Lost Time (Fatigue)" resulting
in a reduction of 144 minutes or 29'- savings.
11
WASTE WHEELER PILOT PROGRAM
CITY OF LODI
CUSTOMER SURVEY
On July 30, 1984, Sanitary City Disposal Company introduced a
pilot program to test the use of waste wheeler refuse collection
system as opposed to the standard 30 gallon backyard collection
system.
The test area comprised of those residential customers located
from Turner Road north to the `lokelumne River and from the southern
Pacific tracks west to Lodi Lake. There are 498 households being
serviced in this area. An introductory letter (Enclosure 11) and a
waste wheeler brochure (Enclosure R2) were mailed July 30, 1984 to all
households in the test area.
On August 1, 1984, Sanitary City Disposal Company representatives
commenced
commenced a door to door canvas to present the program and answer
questions. All customers contacted were asked if they wished to
participate in the program. At least two efforts were made to contact
each household in person.
Those that were not contacted in person were contacted by
telephone. Four hundred and eighty households were contacted. Of
these contacted, 460 (96X) elected to participate in the test program.
All participating households received a waste wheeler on or about
August 15th and have been using them for the past 13 weeks. During
the canvasing, all customers were asked to take the waste wheeler to
the curb as a part of the test. The majority of the customers elected
to perform this part of the survey.
On September 27, 1984, a customer evaluation survey (Enclosure
N3) was mailed to all households participating in the test. The
survey consisted of 7 questions and space for comments. Of the 460
questionaires mailed - 360 responded (78X).
As a result of the survey the following conclusions were draw -n.
The vast majority (87X) indicated they would continue the service
if offered.
1333 East Turner Road / Post Office Box 319 / Lodi, California 95241 / (20,9) 369-8274
•. �d 1 ) y i �+, }.r= 'i sf }v'�• ...r Nlii`•v'i •�":.v .f'T_jv _.:ne'+ 'A , eA. e.3--' ✓' D' ty .¢�C : S y,q•.':, 4 a '� ..y 1..:
E 27
There were many positive remarks on the convenience, appearance,
capacity and service. Some questioned the potential additional cost
for the use of the waste wheeler. Some questioned the liability for
damage and theft. Some remarked on the difficulty in cleaning the
waste wheeler and suggested or requested a plastic bag liner. Some
expressed concern over the possibility of discontinued backyard
service.
The size of the container (90 gallon) was considered a positive
advantage by most. Some considered the 90 gallon unit as to large for
their needs which indicated the need for the smaller 60 gallon unit.
The results of the survey indicated the majority of the
homeowners liked the service well enough to warrant implementation
city wide on a voluntary basis.
Dear Valued Customer:
Commencing the week of August 6, 1984, the Sanitary City Disposal
Company, your refuse collection service, in cooperation with Refuse
Removal Systems, Inc. is experimenting with a newer, more modern,
efficient, safer, quieter collection service.
In this connection, the Sanitary City Disposal Company, on a pilot
program basis, will provide for your use. the "Waste Wheeler" refuse
cart for a sixty to ninety day test period.
1. There will be no extra charge by the Sanitary City Disposal
Company for the use of the container. The Waste 'Wheeier holds 90
gallons, is on wheels. is very easy to handle and improves the
appearance of your neighborhood.
2. We desire your assistance in this program by using your Waste
Wheeler. It is designed to be used for all household and garden
waste. Note: Please do not use for storage of paint, oil,
solvents, rocks, or hot ashes. The Waste Wheeler can be kept fresh as
it is easily cleaned with your garden hose and can be easily wheeled
to the curb on collection day.
3. You will note the Waste Wheeler holds 90 gallons. This is
equal to three standard cans you may now be using.
4. Representatives from the Sanitary City Disposal Company will
be contacting you during the week of August I to provide-ssistance
and to answer any questions about the Waste Wheelers. If additional
information is requested, please call 369-3961.
Near the end of the sixty to ninety day test period, we will afford
you the opportunity to register your comments on a form to be provided
to you. This test has been au-thorized by the City Council.
We are confident that you will be pleased and happy about the high
level of service being offered and hope that you will enjoy
participating in this experimental program.
Sincerely,
SANITARY CITY DISPOSAL COMPANY, INC.
- 1333 East Turner Road / Post Office Box 319 / Lodi, California 95241 / (209) 369-8274 -
0
,:
..
L 9 E...
CUSTOMER EVALUATION SURVEY
and
COMMENTS ON WASTE WHEELER TEST PROGRAM
We appreciate and thank you for your cooperation and participation in
the test program, and your time and consideration in completing and
returning this survey.
Additional Comments-
1333Eost Turner Rood / Post Office Box 319 / Lodi, Colifornio 95241 / (209) 369-8274
YES
NO NO
ANSWER
1.
Was your waste wheeler more convenient for
you than the former collection system?
305-851
48-13%
2%
2.
Do you feel that the quality and level of
service has improved with the use of the
waste wheeler?
250-691
92-26%
5%
3.
Did you notice a reduction in collection
noise. litter and spillage"?
290-81%
59-16%
3%
4.
Was the waste wheeler easier to clean and
were there fewer odors and insects?
249-691
111-31%
10%
5.
Did you find it easier and more convenient
to use the waste wheeler while gardening.
trimming, or working around the yard?
303-84%
57-162
6.
Did the use of the waste wheeler enhance and
improve the appearance of your property. the
street, and neighborhood on collection
day?
251-70%
101-28%
3%
7.
Would you rather have this form of
collection than former method?
304-84%
43-12%
4%
We appreciate and thank you for your cooperation and participation in
the test program, and your time and consideration in completing and
returning this survey.
Additional Comments-
1333Eost Turner Rood / Post Office Box 319 / Lodi, Colifornio 95241 / (209) 369-8274
CUSTOMER EVALUATION SURVEY
and
COMMENTS ON WASTE: WHEELER TFST PROGRAM
YES NO
1. Was your waste wheeler more convenient for
you than the former collection system?
2. Do you feel that the quality and level of
service has improved with the use of the
waste wheeler?
3. Did you notice a reduction in collection
noise, litter and spillage'
4. Was the waste wheeler easier to clean and
were there fewer odors and insects?
5. Did You find it easier and more convenient
to use the waste wheeler while gardening.
trimming, or working around the yard?
6. Did the use of the waste wheeler enhance and
improve the appearance of your property. the
street, and neighborhood on collection
day?
7. Would you rather have this form of
collection than former method?
Wu appreciate and thank you for your cooperation and pa-rticip;ation in
the test program, and your time and consideration in completing and
returning this survey.
Additional Comments:
1333 East Turner Road / Post Office Box 319 / Codi, California 95241 / (209) 369-8274
�� a .•{� �
• ` r • •
WASTE WHEELER PILOT PROGRAM
CITY OF LODI
RATE OF IMPACT SURVEY
1. PRESENT - WALK IN BACKYARD COLLECTION SYSTEM
A)
The present rates are as follows:
I Can - $4.85
2 Cans - $7.20
1
3 Cans - $9.55
i
i
!I. THE
SYSTEMS STUDIED
t
!
A)
Waste Wheeler - City wide
B)
Curbside - City wide
C)
Waste Wheeler Voluntary Rental Program
(
D)
Recommendation - Waste Wheeler Voluntary Rental Program
i
I11. WASTE WHEELERS - CITY WIDE
A)
90% participation
B)
Payroll reductions were significant
C)
Equipment cost increase due to container purchase
D)
Other costs increased slightly
E)
Overall cost increased 5.7% over 1984 cost
F)
Rates adjusted to increase revenue for waste wheeler
G)
Net effect on the rates would increase to:
1 Can Curbside $5.60
2 Cans Yr- Curbside $8.30
--3--Cans - Curbside $11. -GO
t
1333 East Turner Road / Post Office Box 319 / Lodi, California 95241 / (209) 369-8274 —
IV.
CURBSIDE - CITY WIDE
A)
90% participation
B)
Payroll reductions were significant
C)
£n-e;,--ent cost reduced significantly
r.)
Overall savings were 4.9% over 1984 cost
E)
Set effec! on the rates would reduce to:
1 Can - Curhside $4.50
2 Cans - Curbside $6.70
3 Cans - Cut bsi.ie $8.90
V,
VOLUNTARY WASTE: WHEELER RENTAL PROGRAM
A)
40% participation
B)
Payroll - no change
C)
Equipment increases would be significant
D)
Othvr costs increase moderately
E:)
Overall cost would increase 4.8% over 1984
cost
F)
Rental revenue will increase overall revenues
enough
to offset overall increased expenses
(�)
Rate effect:
Service
Rental
Total
I Can - Backyard $4.85
-0-
$4.85
2 Cans - Backyard S7.20
-0-
$7.20
3 Cans - Backyard $9.55
-0-
$9.55
2 Cans F�- Waste Wheeler Curbside $4.70
$2.50
$7.20
3 Cans cft- Waste Wheeler Curbside $7.05
$2.50
$9.55
V1.
RECOMMENDATION - VOLUNTARY WASTE WHEELER RENTAL
PROGRAM
A)
Benefits only those involved
B)
Customer has no container cost
C)
Containers are maintenance free
D)
Marketing - 30 day free trial city wide by
route
i