HomeMy WebLinkAboutAgenda Report - November 6, 1985 (84)=0��VOK X31;7
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APPROVAL OF
City Manager Peterson advised the Council that
RENEWAL OF
for the past two years the City has provided an
3
AGREEMENT FOR
Employee Assistance Program to its employees
EMPLOYEE
and their dependents. This service has been
ASSISTANCE PROGRAM
provided under a contract with the Family
Service Agency. City Manager Peterson indicated
his strong feelings that this program should be
continued in its present format.
Mr. Richard Steinmetz, Executive Director of the
Family Service Agency, addressed the Council
regarding the program and answered questions as
were posed by the Council.
On motion of Mayor Pro Tempore Reid, Snider
second, Council renewed the subject Agreement
covering the period of October 1, 1985 through
September 30, 1986 at a cost of $15,900, which
amount is to be funded from the Workers'
Compensation Fund.
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1 130 "North San Joaquin Street, Stockton, California 95202 (20 9) 948-2354
October 2, 1985
Mr. William Hinkle
Personnel Officer
CITY OF LODI
P. 0. Box 320,.
Lodi, CA 95241 =:
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Dear Sill:
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I am pleased to enclose a twelve-month statistical survey of our Employee
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Assistance Program contract with City of Lodi.
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We at Family Service Agency feel the contract program with City of Lodi'
has been highly successful during its two years of implementation. All City
of Lodi departments have employees who have used the service. The program
has been accepted by all levels of personnel. People have come on their own -
or have been referred for varied reasons, such as marriage and family problems, -
problems -with children and/or teenagers, job and career difficulties, divorce,
anxiety feelings and/or mood shifts, depression, loneliness and general`
insecurity, sexual concerns, alcohol and drug abuse, adjustment to physical s
handicaps, aging of self or parent, and life cycle crises such as adolescence, 3
middle age or retirement. (Please note attached statistics.)
The contract between the Agency and the City of Lodi calls for a maximum f _
of thirty (30) hours per month for total services, including counseling
services for employees and dependents, awareness training or interpretation
of services .for employees, and consultation with management and supervisory.
personnel. For the '83-'84 contract year, at which time the contract was
initially being interpreted to staff, there were an average of 34.02 hours per ;+ _
'month provided to the program by agency staff. During the.'84-'85 contract
year, there have been an average of 31.85 hours per month provided to the
program.
Although many City of Lodi employees coming to the agency have been self-
referred, many also have been referred by employees' supervisors. Marty employees'
who seek service have been referred by colleagues who have used the service
previously. In addition, many dependents use counseling. Sixteen dependents Y.
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Mr. William Hinkle, Personnel Officer
City of Lodi
October 2, 1985
Page 2
of City of Lodi employees were seen last year, and twenty-two dependents were
seen this contract year. We find a dependent's emotional well-being is almost
always directly related to the employee's well-being. If one person in the
family is having personal problems, the whole family is affected.
Although most cases have not been of crisis situations, a few have. At
times we have been asked to refer an individual to a. resident- treatErr.nt prograi:+
in this county because the person needed hospitalization. Sometimes people
have called us anonymously, or otherwise, seeking information on various
programs in the community, such as family planning, alcoholism programs, and/or
-educational resources.
The service has been readily available in the Family Service Agency
offices. Participants are given a choice of using the Lodi or Stockton office
or may, if convenient, use our office in Manteca or Tracy. Clientele are seen
during work hours ;,.lunch hours and, also, evening hours.. Both counselors are
bilingual in English and -Spanish. One counselor speaks Dutch.
Throughout the two years the Family Service Agency counseling staff has
enjoyed working closely with you. With your assistance, City of Lodi employees
are clearly made aware of the benefit of the program. Our program -counselors,
Susan Casillas and Wilton Wielenga, have conducted orientation meetings for
employees approximately four ti -nes each contract year. Because of this working
relationship and mutual trust bec.geen Family Service Agency and City of Lodi,
supervisory and managerial personnel have consulted with the agency counselors
and, on occasion, with the director of the agency over difficult situations in
the work -place.
The two years of the program have shown that a need is being met as the
program has been accepted. We foresee continued use by employees and dependents
in the year to come.
We look forward to City of Lodi continuing this contract.with us. Our only .
request is a cost of living increase in our financial reimbursement in our
contract year beginning October 1. Our own cost for the program this past year
was about 7% higher than the previous year. An increase of 7p for the year
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beginning October I would be sates actory. his would make the total of the
contract $16,371.00.
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1 1 30 North San Joaquin Street}, Stockton, California95202 (209) 948-2354
CITY OF LODI k
EMPLOYEE ASSISTANCE PROGRAM
Service Statistics October 1, 1984 through September 30, 1985
The following is a breakdown of service provided to the City of Lodi Employee
Assistance Program for the initial program year of the contract:
Total Number of Clients utilizing service 36 individuals
City of Lodi Employee 14 individuals
City of Lodi Employee Family -member 22 individuals
City of Lodi Empl6yee Department Breakdown for utilization or service:
i .Administration 1
Community Development 0
Finance 3
Fire 1
Library 1
Police 3
Recreation & Parks 1
Public Works 2
utility 2
TOTAL 14 employees
Request for counseling services according to initial problems stated. (Client
may have requested assistance with more than one concern.) =
I Marriage and Family 18
2. Problems with children and/or Teenagers 14
3. Job, Career or School 7 k
4. Divorce O
5. Anxiety Feeling and/or Mood Shifts 6
6. .Depression, Loneliness and General Insecurity 9 l ,_
-7. Sexual Concerns 5
3
8. Alcohol and Drug Abuse .3 r ,
~9. Aging--Parent/Self O
10. Adjustment to Physical Handicaps 1 :�
4 �F 11.: Life Cycle Crisis --Adolescence, Middle Age,
s Retirement 11�
TOTAL 74 _-
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CITY OF LODI
EMPLOYEE ASSISTANCE PROGRAM
10/1/84.through 9/30/85
Page two
Totai'number-of hours of.direct counseling sessions
provided during the contract year
Average number of hours of direct counseling services '
per mono;
Total number. of hours of indirect services provided
during contract year (including program orientation
with City department heads and employees; consultation;
and administrative services)
Average number of.hours of indirect services provided
per month
Total Staff Hours
Average number of counseling sessions per client
Total Staff average hours per month
Number of. Clients.gone,on to long term therapy
18.73
157.50
13.12
382.25
6.24
31.85
2.00
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Branch Offices in: Lodi 303 S. Pleasant Ave. 95240 ! 369-5612 Manteca 321 Sun West Place, Suite A95336 / 8234849
Esealon 1420 Sacramento St. 95320 / 838-3179 Tracy 539 W. I 1 th St., Room 107 95376 / 8353947
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1 1 30
North San Joaquin Street, Stockton, California 95202 (209) 948-2354
OCT''
1985
October 23, 1985
Mr. Jerry Glenn r
'
Assistant City Manager
City of Lodi
221 West Pine St.
P. 0. Box 320
;~
Lodi, CA 95241
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Dear Jerry:
It was very nice meeting with you and Bill Hinkle this morning. I`�_�;
appreciated your thoughts about City of Lodi's contractual program with
Family Service Agency.
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I was pleased withy our suggestion of a 4% cost -of -living increase
for our contract for the current year in lieu of the 7% which I had
suggested in my letter of October 2, 1985. You indicated you would feel
comfortable in approaching the City Council with this size increase. Thank
you very much.
As I mentioned, we will be moving into our new quarters in Codi hope-
ope-
ful 1 around Januar 1, 1986. This i s a ver pleasant thought for us i n
fully
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that our current office is not one in which we are comfortable in having
guests. The office -building has gotten tacky. Once we are into our new
quarters, we will be able to have conferences and interpretive sessions with
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some of the department heads and others from your office and do this in a
pleasant setting. I think this is, in itself, helpful. It gives the persons
who are making referrals a sense of familiarity to know what the place to
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which they are making referrals looks like.
Our new office, incidental) y, will be located at 3Q3 S. Pleasant,
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which is on the southwest corner of Lodi Avenue and Pleasant. It is a
charming, 1930's building which is being kept intact through its current
renovation. Once we are in it and have gotten furnished (probably about late
spring), we will have an Open Nouse, at which time we will want your input of
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names to include in our guest -list.
'
Branch Offices in: Lodi 303 S. Pleasant Ave. 95240 ! 369-5612 Manteca 321 Sun West Place, Suite A95336 / 8234849
Esealon 1420 Sacramento St. 95320 / 838-3179 Tracy 539 W. I 1 th St., Room 107 95376 / 8353947
Mr. Jerry Glenn ' }
October 23, 1985 -T�.:
Page 2 i
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Please let us know when you will be bringing this matter to City Council
so some of our staff can be there on either November 6 or November 20.r,`?�
?F Gy y V• �.:i
Thank you again. It was nice to see you.
Warmly, }}
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Richard A. Steinmetz 'rat
Executive Director
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'UNCIL C®A'i'I UNICA,Tr-N
Fp: TiE)81l t�!�iNCit DATE NO.
FROM:
M: Tq; CITY MANAGRRIS OFFICE
October 30, 1985 +
RIIVEI�L, OF COIQ'iRF11,'I' FOR UVLO EE ASSISTANCE PP4GRAM
Recommendation: That the City Council renew the contract with the
Family Service Agency to continue to provide an Employee Assistance
Program for our employees and their dependents. This contract to be from
October 1, 1985 through September 30, 1986 at a cost of $15,9.00. The
funding will cane frcin the Workers' Caapensatior Fund.
Background: For the past two years the City has provided an Employee
Assistance Program to our employees and their dependents. This service
has been provided under a contract with the Family Service Agency. We
feel strongly that this is a program which should be continued in its
present format.
The Family Service Agency has offered to continue to provide the same
services for the period October 1, 1985 through September 30, 1986 for
$15,900, an increase of 4.0%. Council should be aware that our staff
level increased 5% last year so the proposed increase does not equal the
increased cost of living and the increase in staff.
Mr. Richard Steinmetz, Executive Director, will be at the council meeting
to brief you on the results of the program and to answer any questions you
may have regarding this fine program.
JLG/lh
Respectfully submitted,
j._
erry L. Glenn
Assistant City Manager