HomeMy WebLinkAboutAgenda Report - September 19, 1984 (83)1
CITY COUNCIL•MEETING
SEPTEMBER 19, 1984 `
CABLE 7ELhVISICN City Clerk Reimche presented the following correspondence
SERVICE wh i ch had been received from King Vi deocab i e Carpany
CClI'!F I AINT concerning a carp I a i n t which had been received f ran Mr.
RESOLVED Miller regarding his cable service.
�P "Ile: correspondence from Mr. Joe Miller 1022 Tudor
Service problems to 1022 lWor have been corrected with
replacement of the tap (the connection of the individual drop
to the main feeder cable). The service technician who had
been to the Miller have previously was new to the system and
had not been able to located the service box.
We are concerned with giving all of our cu>temers quality
service and reception. however our systeri is an
inter -related series of pieces and solving a problem
sanetimes takes time to find all of the pieces of a problem.
I hive spoken to Mrs. Miller and she is pleased with her
reception at this time.
Cordially,
s /Ikanna Rnr i gh t
Genera I Manager"
Mrs. Reimche further reported that she had called Mr. Miller
to ascertain if he. in fact, felt that the problem had been
resolved and he indicated that it had.
No further action was taken by the Council on the matter.
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CITY CL; '-RK
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King Videocabie Company Lodi, So lith
95240
September 18, 14984
City Council
City of Lodi
Lodi, CA 95240
Re: correspondence from Mr. Joe Miller 1022 Tudor
Service probl ems. to 1022 Tudor have been corrected with
replacement of the tap (the connection of the individual drop
to the main feeder cable). The ser -.,ice technician who had
been to the Miller home previously was new to the system and
had not been able to locate the service box.
We are concerned with giving all of our customers quality
service and reception. However our system is an inter -related
series of pieces and solvir,g a problem sometimes takes time
to find all of the pieces of a problem.
I have spoken to Mrs. Miller and she is pleased with her
reception at this time.
Cordially,
Deanna Enright
General Manager
�-' King Vedeocable company Lod; Ca;;for,Stockton0
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CITY CL RK
C! --•I• r,z i
September 18, 1984
City Council
City of Lodi
Lodi, CA 95240
Re: correspondence from Mr. Joe Miller 1022 Tudor
Service oroblems to 1022 Tudnr have been corrected with
replacement of the tap (the connection of the individual drop
to the main feeder cable). The service technician who had
been to the Miller home previously was new to the system and
had not been able to locate the service box.
We are concerned with giving all of our customers quality
service and reception. However our system is an inter -related
series of pieces and solving a problem sometimes takes time
to find all of the pieces of a problem.
I have spoken to Mrs. Miller and she is pleased with her
reception at this time.
Cordially,
4,»-►� ct-
Deanna Enright
General Manager