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HomeMy WebLinkAboutAgenda Report - July 24, 1985 (98)i o r c r '4t' 3 ` m as M o a s g ti s' PUBLIC HEARING TO SEEK OOMMIiNITY INPUT IN EVALUATING THE PERFORMANCE OF ` THE KING VIDEOCABLE "1 COMPANY (CABLE TELEVISION) AND '�O IDENTIFY FUTURE COb210NITY NEEDS FOR CABLE TELEVISION SERVICE Notice thereof having been published in accordance with law and affidavit of publication being on file in the .- . Cr% J office of the City Clerk, Mayor Hinchman called for the ' Public Hearing to seek community input in evaluating the performance of the King Videocable Company (Cable Television) and to identify future ccem unity needs for cable television service. The matter was introduced by City Manager Peterson who advised that the City Council recently received a request -Zrom King Videocable Company, the CATV systeTn operating in the City of Lodi, for a renewal of the company's franchise to provide cable television service. The first appropriate step in this process is the holding of a public hearing to seek community input r J .+ 3 777 RIM � 1 k t RECEIVED f9 AM 10L 3$cl __ _ . .g_ ._.-jam C..e.cx s.o n gV►QF ALICE M. - IMCHE o_n Q_- -._' _ia �',d_e;�. �:.,..c,� b.l�., _ C:.�o, off_ hocl'►s CQ ._.....r.a� S �_ , i n _ ugh �.c.�n fi�� e., -y- � �t _u5-- C,ab1e _ S._�:�.v_;c� _ n_._.�Qn , of 19y.; �+- ���hc�f'..-- ckyf o c kA o.u) e.v zr T- C) - r t e.ca Cable G o. u3 O LO d b('-- o `� �-, a u✓� t m e �] - �.1 - 8 5 �,. n My �irS�' test-�an 110 `�e.e , T_ bec_.oXuSe- o -c q .a I lid m e -CA at 1 a r x me.fi-1- �,�.�p 7 pp -- ' T h c� y_ G s 1� ��d coo P. _M . .and._ LO STaTc'_ S �n�.�,,c�t1 CAvt .r the- G1hanse.-> `�afy) 5 thane S c,ddt�L- and Saic�l-.__ y A1C'- ��O�a1r� N.T c�- O r ;, c). n p a n y s e, �� cart c� h c�, of ; n g- y have. c�c" Yla�'e t CoCl��gt1� `y 1 C.0\fie, rA!cam j _r e. Lu ccs rn e. c uT d n J PScbtC(Y) e.v� 1 el t ,C, ;s.r'+,,- 4 t,� a , t,�l.,y,"'t '� . _'i . r +, y 4. •l•;. h>. s s �„ir A i tl ,fil �:i ' �' t�rii76' ..t t, ; i t ,i�.'y `;�� � a.' t !3� ,Irk'. /� n o -t \� e- r h n C-) \4, Q. b us Lo C) mo�Th s , 10,C- monTtn L.ve, -- �ecec \(eco a )r-):, e. n q u.; Q., -o _ __c,ar� _w.�_ _ -b� 10►- oma._ q �l ...... ..... - a_S . ......... e..v �112�/ - r 1770 C -a U Ck. b.0, CA C-) k- n- e CA I s )Q m e- nt be,(. 6-e' r_.e C),k-A, t 7r C-N QA' CA C30 ...... ..... - a_S . ......... -TC J + he - 'rayon na he ig, nem ftp Qui -ry. cll t 1 ae8 j+ it, S�& 40 4 ' nkl What flu s hkr -SU Ch a (m.W O rJu 60 uou C40 rkOk +be- JVAe 6(-�4te Nur" wheu� h� b � i`�i? i S CrC �d� � . (,Xe 26 Mucil 21011�4 tti by (��. n�t�'�m�C c �t . t���• �. t� �' (� Oie,u/ G `d -the inch (6b,K..14- 'i 5 C4 �q�i (`Ul}►� GSC ��ltti,�,-�1,.�1�Y� G.�J!%Ut d � ' r i n fir. S #06. (�' . '7777 - .:rte y � �.c. yiiaC 7 Y 4dx r 7 4 T^ �= 4 '7777 - .:rte y � 7S 7 4 T^ �= 4 V M'/ t' y - `.'; Via., _ ggv - �= 4 t' y - `.'; Via., _ ggv - 2N��r3 ¢ is J 09, 4 t E F .. _ "!G MM k NOW rsf`-`d'"t s taki s (77) RHONDA GEIGLE RECEIVED 910 W. PARR LODI, CA 95240 1985 JUL 22 PH a. 48 :IULY 22, 1985 AL C E YM. CLERK IMCHE DEAR LODI CITY COUNCIL: CITY OF LCPf I HAVE ENCLOSED THREE COPIES OF EDITORIALS SENT TO THE LODI NEWS-SENTINEL. I WILL NOT BE ABLE TO ATTEND YOUR MEETING ON WEDNESDAY JULY 24TH. I WANT MY AND OTHERS FEELINGS REGARDING THIS HATTER OF CABLE REVIEW TO BE HEARD, THEREFORE I AM WRITING THIS LETTER TO ADDRESS THE ISSUE. THIS ISSUE SHOULD BE VOTED ON BY THE SUBSCRIBERS OF CABLE TV. MY SUGGESTION IS TO HAVE AN OPEN BALLOT IN THE LODI NEWS-SENTINEL, SINCE MANY PEOPLE ARE NOT AS VOCAL OR, DEMONSTRATIVE AS OTHER. PEOPLE, OR BETTER YET A BALLOT INCLUDED IN THE MONTHLY CABLE TV BILL, AND THE BALLOT TO BE SENT TO THE CITY COUNCIL. ONCE AGAIN_ I AH SORRY TO MISS THIS 41FFTTN(: DnF TO PRFV7nTIS RMArIVOM S _ e _ . Want cable T/ choice movie without lines and bars ton, project�'out over roof tops,,but Presently I have two TV's hooked these- residents are limited to: one Editor: up to cable with these problems. cable --company in Lodi. -They This letter is regarding the Another TV Is plugged into an should liave a choice on the cable choice of cable TV companies ser- electrical wall outlet and has a company servicing them, and so vicing the . city of Lodi. King perfect picture, the only disadvan- should`; •fhe' residents. already Videocable has had a monopoly in tage to this is I receive only three subscribing to King Videocable. ' Lodi for years and it • is time to channels and HBO is not con- I suggest the city fathers look in - seek alternate companies offering nected. HBO is a premium service, . ' to this issue, and I challenge other comparable services and fees. which has an additional fee dissatisfied customers to write or Stocktonians have been enjoying seperate from basic cable, contact a council member. I know the services of Continental Cable Watching TV Is not the most im- there are a lot of you people out for years, they offer the same portant objective in my life, but there. , premium shows, Home Box Office when you pay good money for. s (HBO), Music Television (MTV),. service, the service should also be Rhonda Showtime, FM stereo and - more. good. s These people also enjoy' clear Many people I have spoken io reception and same day service for . have cancelled their cable services cable -related problems, and purchased antennas. They now The reception offered by King enjoy good reception on their TV I Videocable has lines and bars, sets, but have a limited choice for j sometimes the picture color fades TV veiwing.. . In and out or has a green cast to it. Another issue are the new resi- We have not viewed HBO without dential areas being built which -.:lines and ' bars for months. My restrict . antennas : and • satellite r r°. husband wants to cancel HBO and dishes. Granted Pe' areas loo$ refit movies; so w can 11le�v a nicer without these applian e `s`► •,�, : v`t. ` ' tt 4`' �' � a _ . '� r''£k +- r+�,y - 3te> f�¢. �`. .�f .. .. •'j.iT R ��Z' Y �i f -Mh FrT •i',�y5a?.. 'R• �s3.:�'` " '/=•fry- • "� y�'I i.YTE -�4/ ��r��_. xk r•• ,ie ;9Ve po `tor King Videocable and the Dfs* Channel- but tz�ying to r watch, 'It` has certainly been a challenget, Tm sure King Videocable would not confider letting any of us have` a%slay pr- oven -several hours of cable -viewing free — but I have yht'to receive a rebate for all- the 5 -- hours and hours we have been unable"to enjoy our Disney Chan- nei.because oi-constant interfer- ence` show-- no color -- a scr4obied , picture — lines — ghost; you name it — we've had it the` Jul; `3issue of the Lodi- - Nevva-Sotinel, I noticed that there ig a,.Ctty .Council, meeting . sched- ` tiled ?or: July. 24: to consider a re- - 3 gueRl I�om..l+;ing Videocable for tenewtat,4 contract, i would like to encourage anyone who,has had a; problem: tTying to view cab:a tele- vat t'at rseet or send l iette(jd the, City Coune11 voicing your_ . intott:�-of , this "'bequest. r Rptn =--citizens of Lodi'— if Bad cable'rtlot�.ou et the City. council know 4 P oureretece'.-of cable com- Editor.:�'agte mitt ;really2 don't have the I must add my vote of ag tree"right ,t4 * laze them. ` for the 5 ment'to-the lette�gf.:JulvI3 RhondaGeigle. z fd s.- 4 .. _w�ur ling ppy. i:ditor:' f • A letter you put prompted', me to jLodi's cableileieu `a customer Q t (formerly Lolad years. I, W with mrvlre3 Iike thVV41: t o able *IM. able ally ca►:saycabliizT 'f'ltiou out thi subscrillesi to cj se�dgs►3�"t�een { � recep�jfa0� was,tt ;,were, t ' dwatclf mit a`'t2i� ' nels,attfCT,u ESQ s nom:E}, Olt �.a �`'.: .- tf '''.�p s " .��xi �, �.-a % � '�'t 1:�. fir' �,�` �`` ' S t, r` t � f` � .• - _ tal�tOtl1@C tlugsted a service call, the repair- "ante ham taught' me that the' , an tvQuid inform rrie that he;v}as" repairs pion "last;. b,1jcozW r tt �A unabie1o. fix the' proolem ' Soy 44 ,a •= waste j1pf •time -to', sit- around . Qshed la ­11.111.1,t k : Would ec ll the cable`company:and -wailing fo the atrviceman to call: , Write, ! arding `:advise them that I did not -wish to Neverthe:&wi !E`agpegis that King Nslop 0 vice Ag:�75ay for;gervlces'I was.not receiv Videoca-*iiii knot:'elpgrade their g Videocablc,•ing, and they would Inform me that::- equipmeAalong as complacent 0Ia,TV). for tws,•:..they did not.fssue credits until the customer"continu� to.: pay for sed: dissatisUed problem ;was resolved.. rhea I :deficient services Thtrefore, I �ost•of the time I stopped paying my bill, they sfm r' urge cabig c+.ititomeft to be persis= E cf�annels avail*.:ply threatened- to disconnect my: tent In dq�nabding their money's Jut -that's abouti: service. -Finally, the repairs Were"'worth. = : alzor of Lodi'emade:-and I was issued a partial% _,Tam s"K.H$aea� Xlmd rI h ivet ,r`Unfortunately, that ,was not`ow ibl� ;here ha nd. 0 -iny problems: with' gable irate}vhel th sarvlct�. To. this day' 4,eception; fs , at}d aif,ioas;s g,� sppoo ork rias( t:ltai%and yrary fir f0ilk m05PW" , the ; time .off or more awes-:unab E tA:� serh'cnrinflnn� nhsnnals`fShnwN[nP. •: ,lmd. 1 rt". out.because Several c * els mere F, . . sat corr►!ngg in Ile; Was ''able toy remedy--Ahets;' but told me :;iqult C frankly that he could -not promise, how long It would last --because the equipment is so old and unreliable.. Three days later, the picturq: was „scrambled" again. - . I have talked to -a' number is other people who .experience'}the. same difficulties I do. But,. most..; don't bother., to: report. t. Espen - g_. E. t July 22, 1.985 Lodi City Council Call Box 3006 Lodi, CA 95241 To whom it may concern, Please accept this letter as a formal complaint against Lodi King Videocable. As residents along Bear Creek Road in Lodi we are extremely upset with the service and reception we have received from King Videocable. It is one thing to have poor recepti_nn due to excuses by theme but when you pay for service that you do not receive; then we feel it is time for the City -Council, to take i.ote. On several occasion we have been without reception, only to call and request service and then. have to wait 3 to 4 days before anyone from King Videocable shows up to repair our Lines. For the price we pay for cable we feel the service we are receiving is poor, slow, and by no means acceptable by our standards. Before the City of Lodi takes action to renew the contract with King Videocable we feel the City Council should review the poor standards of professionalism that have been displayed by King Videocable. We strongly urge the City Council to review our position concerning this matter and to take appropriate action. Residents of Lodi: - p rs��jMr�t+[ p r �rr�w�1' tier srrrrororn�eussrrnmrrrrurnn dY•�iIP/lt�r� )'} DIQN AI �f:4l iftl�M rr Md rMNkrridYMgrgrRrMMrrMMrrrm Cntl /��F�O�j ff lfAf �1 {Y 176�a®�n6Cnrnr NnrYrnrrrr Yrrm{�l nlir rlrlaNrr e�+e ril)�)��-QQTY/eT,ap r r NrdMrYrrrrtarrNrrMprwrriae�` .Mr�tll+f'tS WFY rrnn o � oierrcrrrarru nrnunsae YrntaYn r{Iri7rrtlrMYrrrrrrMMMp "Frrr Ytlrr4rrrtgrNr NYrrMrMnrMpel lir pre+rprr rrrr c+nn .suntlrwa*rrrmYrrYtlrMrnrnrrr prr" j rNm rrN ta����r. tae rrrrrr�.rrrrlNMrbrMrrpgCpaMr rrrrNnt6p wr u� r rrrymai .,e+rarwrrrrrrrurrwerrsermrr 1 bt COUNCIL COAIMUNICA..tON TO: THE CITY COUNCIL DATE NO. FROM: THE CITY MANAGER'S OFFICE July 24, 1985 SUBJECT: CABLE TELEVISION FRANCHISE RE)COMMMED ACTION: That the City Council hold a public hearing concerning the request of King Videocable Cciripany (CATV) to renew its franchise. BACKQRDUND LNMRMATION: The City Council recently received a request from King Videocable Ccnpany, the CATV system operating in the City of Lodi, 'for a renewal of the cowpany's franchise to provide cable television service. The first appropriate step in this process is the holding of a public hearing to seek conTunity input in evaluating the cable ccmpe.-,iy I s performance and to identify future commmity needs for cable services. The City's CATV consultant, CrIC Associates (Mr. Harold Horn) will be in attendance to assist in the conduct of this hearing. Letters have been sent tocommmity organizations, the Lodi Joint Unified School District, and others, advising of the scheduled date and time of the hearing. Respectfully submitted, Thomas A. Peterson City Manager TAP:jj NOTICE OF PUBLIC MAKING BY THE CITY CaRCM OF THE CITY OF LODI TO SEEK CCMWJNITY INPUT IN EVALUATING THE PERFOMME OF THE KING VIDEOCABLE COMPANY (CABLE TELEVISION) AND TO IDENTIFY FUTURE CX MUNITY MM FOR CABLE TELEVISION SERVICE NOTICE IS HEREBY GIVEN that on July 24, 1985 at the hour of 7:30 pm, or as soon thereafter as the matter may be heard, the Lodi City Council will conduct a public hearing in the Council Chambers, City Hall, 221 West Pine Street, Lodi, California, to seek cmmmity input in evaluating the performance of the King Videocable Ccnpany (cable television) and to identify future ccmunity needs for cable television service. Information regarding this item may be obtained in the office of the City Clerk at 221 West Pine Street, Lodi, California. All interested persons are invited to present their views on this matter. Written Statements may be filed with the City Clerk at any time prior to the hearing scheduled herein and oral statements may be made at said hearing. Dated: July 3, 1985 By Order of the Lodi. City Council DECLARATION OF MAILING On July 9. 1985 in the City of Lodi, San Joaquin County, California, I deposited in the United States Mail, envelopes with first-class postage prepaid thereon, containing a copy of the Notice attached hereto, market; Exhibit "A"; said envelopes were address,;d as is more particularly shown on Exhibit "B" attached. hereto. There is a regular daily communication by i mail between the City of Lodi, California, and the places to which said envelopes were addressed. I declare under penalty of perjury that the foregoing is true and correct. Executed on July 9, 19 85 at Lodi, California. Kepty City C erk 3t i CITY COUNCIL bAVID M. HINCHMAN, Mayor FRED M. REID Mayor Pro Tempore EVELYN M_ OLSON JAMES W. PINKERTON, Jr. JOHN R. (Randy) SNIDER CITY OF LORI CITY HALL, 221 WEST PINE STREET CALL BOX 3006 LODI, CALIFORNIA 95241-1910 (209) 334-5634 To All Interested Parties: THOMAS A. PETERSON City Manager ALICE M. REIMCHE City Clerk RONALD M. STEIN City Attorney This is to advise you that the City Council of the City of Lodi wi.L.L hold a public hearing Wednesday, July 24, 1985 to receive calnoents concerning cable television service in the city. The hearing will be held at 7:30 p.m., Council Chambers, City Hall, 221 West Pine Street, Lodi, California. This hearing is in conjunction with the request of the cable television provider, King Videocable Cmipany, for a renewal of its franchise which expires in 1988. Sufficient lead time is necessary for acccrnplishing certain cable service upgrades. The purpose of the hearing is to seek c-Amunity input in evaluating the cable ccar►pany's performance and to identify future columuaty needs for cable television service. The hearing will provide the City Council with the opportunity to hear cents and gather information regarding cable television service. No c al>uli.tments regarding service now and in the future will be rade at this hearing by either the City of Dodi or King Videocable Ca :)any. ` Your participation in this proc.ss is welcalted. lY. M. Hin Mayor Dm:jj Jesus Tzintzun Director Concilio 142 South Aurora Street Stockton, CA Mr. Terry Knutsor President Lodi Downtown Business Association 203 South School street Lodi, CA 95240 The Honorable President and Members of the Board Lodi Unified School District 815 West Lockeford Street Lodi, CA 95240 Mr. Lowell Flenmr President Lodi District Chamber of Commerce 215 West Oak Street Lodi, CA 95240 The Honorable President and Members of the Board San Joaquin Delta College 5151 Pacific Avenue Stockton, CA The Honorable President and Members of the Board of Regent University of the Pacific 3601 Pacific Avenue Stockton, CA Mr. Richard Sanford Administrator Lodi Memorial Hospital 975 South Fairmont Avenue Lodi, CA 95240 Mr. Victor Brewer Administrator Lodi Cammnity Hospital 800 South Lower Sacramento Road Lodi, CA 95240 The Honorable Chairperson and Members of the Board County of San Joaquin 222 East Weber Avenue, Rom 701 Stockton, CA Mr. Val Heisler President 50 Plus Club 72 El Camino Real Lodi, CA 95240 Shirley Klein Loel Center 105 South Washington Street Lodi, CA 95240 Mary Helen Barro General Manager King Videocable Cappany 1521 South Stockton Street Lodi, CA 95240 Rev. Eugene Kreutz Council of Churches Redeemer Iutheran Church 113 North School Street Lodi, CA 95240 Mr. Walter Katnich Principal St. Anne's School 215 West Walnut. Street Lodi, CA 95240 Gayle Rhoades Principal Lodi Academy 1230 South Central Avenue Lodi, CA 95240 Marvin Laurente i. Principal St. Peters School 2400 Oxford Way Lodi, CA 95240 Frances Welch President r' Friends of the Library 1171 Green Oaks Way Lodi, CA 95240 R' President League of Women Voters 1525 Pacific Avenue; Stockton, CA 95204 r. RECEIVED 1e55 JUN 25 M :' 04 ALICE M. CITY Ci_ERK Mr. iM reVis AA fbity Manager, City of Lodi City Hall L odi , CA 95240 Dear Tom: 763 S. Crescent Lodi, CA 95240 24 June 1985 Welcome back to Lodi. You may not remember me - kay Olson. When you were here before, I was the Office Manager at C -,neral Mills, inc. and was the treasurer of the Chamber of Commerce. I believe we met several times in connection with Chamber activities. I retired in 1978. My purpose in writing to you at this time is to discuss the King Yideocable Company. i understand that their contract with the city is coshing up for review soon, and I want to advise you of what I consider improper business practices they employ. I have been a subscriber to cable service from the beginning. Over the years, I have requested changes in service as my needs expanded and contracted, depending mostly on whether the children were at home or away. For the past few years, I have been paying for basic service, plus one additional outlet, and one FM outlet. See photocopy of my recent statement. I discovered recently that the cable company started scrambling their FM signal last December, thus effectively eliminating FM service to my home. 1 did not received any notice of this action and found out about it only when I complained of poor FM reception. I am not interested in the "improved service" which they tell me they now offer (for an additional fee, of course), so I cancelled the FM connection. 1 requested a refund for the six months since they scrambled the signal and they agreed to credit my account. When the service man came to disconnect the FM, I really got a surprise. In talking to him, I discovered that I did not have the "additional outlet" I have been paying for. Since the last time I had a change in service was in June of 1982, this means 1 have been paying for this additional outlet for at least three rs, but not getting the service. (See copy of work order attached in which the service man confirmed this situation). I again contacted the Cable company and requested a credit of $72.00 for the overpayment. Their response was that their policy was to make retroactive payment for overcharges for a maximum of six months, and would only credit my account for an additional $12.00. They felt I should have told them i wasn't getting the service. As you probably know, the cable company does not remove the cable connections inside the house when they disconnect. The change is made at the "sp i itter" on the outside. Al i these three years, I have had a radio connected to a dead cable outlet. The only thing I use this radio,for is to tune in KJAX, FM 99 in Stockton. 1 have been getting good reception, which I attributed to the cable connection. When the service man told me the connection was dead, 1 unhooked it, and was surprised to find that the reception was still just as goad. So you see, 1 thought i was getting the service from the cable company, and se had no reason to ask for a service call. There are two things I don't understand: 1. how can the cable company get away with discontinuing a portion of a customer's service without making a corresponding reduction in their billing? 2. Once such a situation is called to their attention, should they not be willing to make full restitution of all overcharges? Anything short of that is a rip-off, in my opinion. I just wanted you to know the kind of business practices in which this firm indulges when their agreement with the city comes up for review. Sincerely, 9 *,, Ray Olson P.S. I will be leaving on June 29 on a three month trip. in the event that you wart to discuss problem with me before I le9ve, you can call me at 368-8071. " "m King Videppable Com ars _ �..., M4.HL' _ :.PAM. 7527 S. STOCKTON STREET CA 9524:0a �Nxr' LAST PAYMENT DATE- LAST PAYMENT AMOUNT BILL DATE :DUE DAT ;,: A�O� PIU aMWNT.DI�ER-, 1/08/85 27.00 2/22/85 - 3/10/85 7�Ob394 2?.OC ,DATE: DESCRIPTION: _ PAYMENT/CREDIT: SCNARGES —,2/22/8> SERVICE FROM . 3/01!35 T,Or , 4/30/85 ..BASIC:: SERVICE .900'° ADCTL -,OUTLET 4.00 . -a- .f M. SERVICc 4`.00 TOTAL DUB - $27 .00 8. PLt:A'S E PAY THIS AMOUNT BEFORE THE 10TH OF THE MONTH. TO ..ENSURE PROPER CREDIT. RETURN BOTTOM PORTION OF STATEMENT.. ' kIITH :YOUR REMITTANCE. k THANK_ Y_OU s_ y ,:. _ DON'T.MISS OUT ON GREAT PROGRAMMING. ` •..:� .fir ,N USE YOUR CABLEGUIDE,�T,O_ =PLAN AHEAD —,SEE WHAT YOU WANT TO SEE 'WHEN YOU WANT TO,,SEE THIS MONTH"; SEE`FORBIDDEN AN PREMIERE :FILM • t -i Lin .%� _ - :. yh� - S l .L M z ` F Please keep thisportion., 11 k\w.,�'Videocc.-bleCompWork or er d�#11S.4iii$�G NNIHdBER DUE DATE r SERVICE PERSON ASSiGNED�� {, > LASS UNITS ORDERED PAGE INSTALLER T� ;jlr��ci 4 .t3: l� i�Jr H V� RIf� iE$ST�'T fri L'I rl= L_ 857 _NEW DROP Y/N :• � ''. ,, REPLACE DROP Y/N SERVICE ADDRESS BILLING ADDRESS .OLSON. RAY INVENTORY USED *762 CRESCENT S WALL PLATE L O D I C-, 9 52- 4, 0, F. FITTING SPLITTER v,yc�xr-moi t�.a �x s r``,5 TRANSFORMER F MENTS-8t ACCUUNTNO STATUS 7YpF�lE FREQ x ' ��TAXABIE REP INSTALL COMr rr g MQNTH 9t4Q0 RG59-U (OME1'Ff STATUS LftiiEl�.�, n°` .fin ''!'ATOP flwBltltx,', tNs+ENToaY -f' �` INST BY COMMENTS ,r '"` "` RG -6-U . . :L,�s;�:irn.yn �.r...._.nk twr.£:v'�e'a+.ti:.'"`r'�xs?�`kwn v_: �,st�'r. ,:�.�.,�+�:s.��r+�..,2 <•; -*...xx_ .i. ,....: ,r.._�_. _._.� _ _ __'�J �_y ..5.'3=' ....- . CHANGE OT EPVZf`F CONVERTER/DECODER AGREEMENT SUBSCRIBER'S RIGHT OF PRIVACY. Cali- fomia Penal Code Section 637.5 Prohibits 1 HAVE READ. UNDERSTOOD AND AGREE TO THE FOLLOWING MUTUAL COVENANTS AND STIPULATIONS: z. PRESENT SERVICE MONTHLY PRE::' -ENT f_ERI)ECE MONTHI. ID BASIC SERVICE _.t=t, It; riil_r'i_ L;I`L 'S �. C I L 'Wil SE�jRI: ILL for an authorized representative of Company to recover the Box from the place of installation during Penal Code also prohibits a Cable Television reasonable huurs, or return the Box to the Company during regular business hours. TO!tT L MONTHL'i 14 5(P son without the Subscribers express written nor shall customer allow others to so interfere with the Box. Upon return of the Box, if there is evidence that WOR}r. ORDERED tt\401Tf4LY INN Ti'lI._ tct.,�ityt•I' Lr)j� _ 0 I—F FM SERVICE because of the difficulty in determining the ex,ct ler•;!!+ of time the Box was used in a tampered manner. ("individually Identifiable information"). Customer agrees to pay the value of six (6) months (or the somber of months. customer has had the Box. •TOTt'L DO NOS Prohibit Cable Television Corp- oration from Compiling. Maintaining and 4. It is mutually understood and agreed between the parties of this Agreement that the value of the Box is NEW MONTHLY RATE: II.'1_:W0 $20000 In the event of loss• irreparable damage• tampering with the Box• or failure to return the Box on demand by Company. Customer agrees to pay Company the full value of the Box. In the event that it is NEW I: ILLING) t;1OUil`i. S. J NOTICE TO CALIFORNIA SUBSCRIBERS CONVERTER/DECODER AGREEMENT SUBSCRIBER'S RIGHT OF PRIVACY. Cali- fomia Penal Code Section 637.5 Prohibits 1 HAVE READ. UNDERSTOOD AND AGREE TO THE FOLLOWING MUTUAL COVENANTS AND STIPULATIONS: z. A Cable Television Corporation from using t. A Converter/Decoder Unit (known commonly as the Box) is designed to allow customers to receive any electronic device to Record. Transmit, - premium cable services. The Box and Agreement are not assignable or transferable by the customer. or Observe any events or listen to, Record or Monitor any conversatibns which take place 2• The Box is and shall remain the property of the Company. Upon termination of service by either party, or inside aSubscribersResidence. WorkPlace whenever service is disconnected, Customer shall return the Box to an authorized representative of Company in undamaged and unaltered condition within 24 hours. Customer shall make arrangements either or Place of Business without the express writ- ten Consent of the Subscriber. TheCalifomia for an authorized representative of Company to recover the Box from the place of installation during Penal Code also prohibits a Cable Television reasonable huurs, or return the Box to the Company during regular business hours. Corporation from providing to any other per- 3. Customer shall not deliberately tamper with. desiory. after or remove from the place of installation the Box. son without the Subscribers express written nor shall customer allow others to so interfere with the Box. Upon return of the Box, if there is evidence that .. consent any service provided by a Cable the Box has been- tampered with in order to receive programming to which the Customer has not System other than the mere fact that such subscribed. Customer agrees to pay the Companv S200.00 to cover the cost of repair of the Box. In addition• indivtival is a Cable Television Subscriber because of the difficulty in determining the ex,ct ler•;!!+ of time the Box was used in a tampered manner. ("individually Identifiable information"). Customer agrees to pay the value of six (6) months (or the somber of months. customer has had the Box. The Pax visions of the California Penal Code whichever is less) worth of the pay service to which Customer had not subscribed. DO NOS Prohibit Cable Television Corp- oration from Compiling. Maintaining and 4. It is mutually understood and agreed between the parties of this Agreement that the value of the Box is - Distributing a list containing the names and $20000 In the event of loss• irreparable damage• tampering with the Box• or failure to return the Box on demand by Company. Customer agrees to pay Company the full value of the Box. In the event that it is addressee of its Subscribers provided that the list contains no other individually Identi- necessary for Company to commence legal proceeding for the recovery of the Box or the value thereof• the fiable Information. However. a Subscriber Customer agrees that any judgement obtained against him or heF shall include re4sonable attorney's fees and any and all costs incurred. n .' has the Right to Elect not to be included on any such list. r/ CUSTOMER SIGNATURE 6 TOTAL AMOUNT RECEIVED: � DRIVERS LIC: # E1CASH CHECK fi CREDIT CARD (VISA/MC). ; 8Y i Y FRANK S. WOOLLLTT TAX CONSULTANT PHONE (209) 368-3388 RECEIVEjo LODI, CALIFORNIA 95240 CITY c.I t) OF r b a� - - lit iy9� O�tt -s" ;.,Y 'S 'h''�. T' 'l,Tr'6vz •''h�[,+�r J'G.7 ity"j?i, yz�rYt�'�. p•;t� T�R0."' �. _ r i ��. 3.a tf Y!!` 1P y. '.,§' /. • Y i ` .. Yr 7• t r r :le. i !!! •Ar ?S! tox. IWO 7a }. f; ,L!t 7J�iyr'$.. µ• rsj�,'�„.7 +i � .t � Fi. 4 � y7#,,�Y T Z J 1 Yi .,c a yam► y {�•,Q.��7:; MsS{ , 9. M / r.i it�.f 13 �t�%r L,� yF4• 1. �' y B�1bIAiVNE BAR'I'H .Vital�for:,,thi council :members' considers+ .begin implementor r wrements nude un thews Sentinel stuff venter„ y ,: hon, Horn said, was a new. law. that prohibits a � ry.the new contract IM , e Lodr:,Cityx Council put a time�frame,on>�city:` from 'setting :cable television rates' ord s Horn noted the firm had been coopexatiK i, °ii negotiaiionstover''King rVideoca016CO' demanding certain additional 'serynces"•from,4and.was. capable of providing.LA,4 wi� t 66th pant's' applicatron-, for 'renewal a%�t'ft"k'cableJ ' the contracted,rcompany. after the��ontra'ctlrsrt� %service. ' television franc a s ial bearing on .signed fk Mfr ; ?' "� r f r!• In other ` business Wedriesda g / Y,'� ' cowl the upcoming contraot:We inesdayaught ,. While anrage Lodi rates; area little high for, `members approved a request by.Mark EhIOA 4 King',Video` has.'; had ta' corrtxact to provide ,ttie';state '_P $17.09 per month _r . there are o oto move his.respiratory care and;conyalese;nt" cable television to ;,the city `since x1968' The pons offered which offset that rate; Horn said 'equip1.ment center to the ., Ilam Lane=-Profes .) `,company'i'contract will expire in 1988", and' However he reported that:the current capac N'°sional Center. Council` members `:found%-the= plans r arc 'already underway or; a renewed ity'of the Lodi system must be doubled in order' 'rental service center provided a a seryice sim v contract and expanded service.+r s to provide .added stations ;Fnany residents are h,,' ilar•to that offered by pharmacies, ;'r;,a, �3I .• ;4Wednesday counwl:°members asked 'fora `requesting. 7 rye r : Ehlers .rents needed medical equiphient �? ' time'frame.from city staff which will call on.a` "�'.m not; talking about whistles and bells," limedical prescription to patients' in laced ,05 negotiating team and the,6ouncil to-_come fupi;,Horir said.` "They can probably give you what.ui`ypspirators, wheelchairs, etc. .' J r•;+g , with ' a city ; w}sh list” , from �{irig Video iyou`tieed with a requilt system.": '^ `' r`' r ;a `' The. council members also agreed to provide formerly Lodi;Cabla,�V,ldurin 'the'n x�3thret3�°'Subscritership in Lodi totalled 8,500 in l9i�t,}t' me city's building inspector with part-tiinei� .,to six months:.- 4 t ? J f' hel "Building inspections have reached'ase-t thpl_ ` a and .the subscriber base has grown by li pox P g Pe franchise a ree eni, whichthe ys expected to in �'�cent�'during the past tri`ree.years according tos Gond year record high, and Chief 13uilding'In 7 g pec the CT1Creport - *> ; s s 1, 1 �0` Spector Roger Houston 'reports `two-wee1�, elude expanded services and a rebuilt system, v waiting lists for residential permits,'`and three'ii Kin The `• system also serves 24 commercial ' 'King- Vi will;trave two years in which to + r "to eight week delays for commercial struc subscribers based in Lodi;.: comply_ with"upgracig called for 'under- the _ "' tures.' renewed contracC p ,t; " `` City - council members, expressed concern ,j� . Last year. the valuation W building permits over the lack of capacity to expand under the Harold Horn,_ president of Cable Televisior. P Y P •issued in Lodi topped out at $38 million $o far~' i_ Information Center -5 a Virginia consulting Lrcurrent system, and over'some interference on this year, the building permit, valuation has•'' r firm hired.by�the,'city-to,'review King Video's ;,,other television channels.'..reached S35million, performance;' presented a lengthyreport on t~f''`King' Video staff promised to investigate in An on-call building inspector will be hired to, King: Video's Lodi: operation and new regula f . terference: problems,' and suggested that as move permit paperwork along, during the busy, tions to the city council,^'� �" ` soon as negotiations are complete, they, would ;summer construction months. �, <. PHYLLIS SCHLAFL Y �. ,�•� .�' Cabl r9 i The new frontier of the multibililion-dollar York City series called "Midnight Slue." It. Jt pornography business is not the newsstands, presents topless dancers, sado-masochistic '{ not primetime television, not adult bookstores, . skits, and visits to nudist colonies' -Another not even live sex shows. It is cable porn, which series is "The Ugly GeoFge Hour of T.rutii,_Sex� ; s is out to capture an audience of millions who and Violence," featuring a porn actorrho per - would not want to be seen patronizing an suades women to disrobe before the camera.,;; {} obscene show, but who will eagerly lap it up if -, ::Father Morton_„A. -Hill, S.J., .president ofd they can enjoy it in, the privacy of their own Morality in Media,.is now on a 34-citty, tour to homes. f• y i alert the American public about hod+ •rapidlya -'The cable revolution is such -a new challenge pornography is moving Into cable television. that the Federal Communications Commission ,,He- says that Playboy and .)'enthouse4. `ares s _ and Congress have not yet been able. to figure .:establishing cable_ seryices to;_se1'. sex- pro- . ' out exactly how to protect the, rights of the grams to cable operators. The problem is made] . viewing public and of society. It's beginning to. especially difficult because seven states have:t • look as though the primary,burden for protec- , no obscenity laws, and Lhe laws in many_ states f ting the public interest will fall ot} the local city ,pertain a ply to hroadc.astmg not io cables , councils. z ri �t L2 �' transmission:' . e ',Phe awarding•of a cable franchise may soon ti `rtiore' iaipbrtant` problem dreg to become one of the most important decisions a ;Father Hill, is that federal law ettfor'P'ment of a city cppncil wjii make �e�re are' ome thought, . ficials�reftlse 10, �c '� U S{�A#toles Gen�I . ' '.thaf a city iotYId 'WUl arh'F'rent'N�ift "bias refp5ed"tO�me t evl coui%il s ofi ra . ' tfiiga"c'ommunity siranchise�QR 'e rtient:'+' to discuss his refusal to enforce aederal ., ~The city council should have a clear statg-, laws prohibiting the use. of. �pornrarphaC went of policy about so-called "adult",, cable: materials in interstate commerce :services which feature R-rated movies and por-: `:: Whether'or not the Justice Department acts, nographic programming during the evening '.. the monkey will remain on the.6 s of the city hours on a continuous basis. The .city coon- _,'councils. They are the people who will h_ ear theJ cilmen should gird themselves for battle with . complaints when citizens are outraged at what , c_ those who will argue that the First Amendment is coming into their homes. y. was designed to make the world safe fpr .:..And while the city councils arewritinga obscenity. ;, .' restrictions on cable porn into their cabin fran-� There is no reason why a city council cannot ;chises, they should be just as solicitous to pro - withhold the city's franchise rights from cable_ _ .tect tbp viewing public's right to hear con-. companies that carry pornographic' ftlms, . ;trasting views on controversial issues .of major, However, it is not sufficient to prohibit, X-rated ,.public importance on cable TV. That is the, '.the movies; just as objectionable are the optional most important principle behind .'FCC's' pay channels that carry R-rated movies and -Fairness Doctrine, and it should be extended to, soft -core pornography exclusively and on a cable. continuous basis. ? :. .. City councils should require that candidates The city council .hould develop a statement for public office have substantially equal op-,, of policy about the "public access" channels portunities for access to cable TV 'during ani set aside for the exclusive use of individuals election campaign. If incumbent officials have and community groups on a free, first-come,;,- the opportunity to. express -their views ,on the first-served basis. City councils should set `. issues of the day, challengers should havethe limits on propriety and decency and fairness so chance, too. The right to respond t to personal aF ' that they uphold the right of the public to hear tacks should also be guaranteed, all sides of controversial issues without having ­ ,".The cable ordinance should also Include_ A. to watch obscenity t' •..: r ;, a provislon reserving to the city counci3 tie rightu Newsweek magazine told about the abuse of ; to penalize the cable company for violation of a l the ptibltc access coacept,on,d late night New* I ' hise a, ECEIVED King Vedeocable Company � ��'. �� ��`.., A14 & 31 209:369.745? CITY CLERK June 28, 1985 CITY Or LOD! Mr. Tom Peterson, City Manager City of Lodi - 221 W. Pine Lodi, CA. 95240 Dear Toni: It was good meeting you and your wife at the Chamber mixer the other evening. I'd like to verify that your records are current as to the King Videocable Company rate increases proposed for 1985. The attached rate schedule dated August 1, 1985 includes those rate increases effective July 1, 1985 for which you and affected customers Have previously received the required thirty -day notification from Deanna Enright. Additionally, it contains a proposed rate increase of $ .80 for our entertainment customers, as well as our dual, triple and four -pay enter- tainment accounts. Entertainment -plus -one -pay accounts will be increased a minimal $ .30. The entertainment group account rate increases take effect August 1, 1985. Thirty -day notices have been sent to appropriate customers. As noted in Deanna's correspondence dated May 15, 1985, the rental for remote control converters has been reduced from $ 4.95 to $ 2.00 per month for all accounts, effective July 1, 1985. This more than compensates our customers for the modest increase they received. We are also proud of the increased number of services we now provide, including a fulltime community channel. I trust that the new rates will meet with City approval. Working with you to serve Lodi residents will be a pleasure. Looking forward to our next meeting, I remain... Sincerely, AR �a 4M Mary He en Barro - General Manager Enclosure KING VIDEOCABLE COMPANY RATE SCHEDULE EFFECTIVE AUGUST 1, 1985 indicates new rate A. INSTALLATION installation, first outlet 25.00 additional outlets, each 15.00 relocation of existing outlet 15.00 non-standard installation - unusual construction requirements and or cable drop over 150' time and materials B. MONIHLY SERVICE basic service, first outlet 10.00 additional outlets, each 2.00 premium stereo sound 4.95 entertainment service (basic+satellite tier) 17.25 entertainment + 1 pay service 25.25 basic + 1 pay service 21.95 entertainment service + 2 pay services 30.75 entertainment service + 3 pay services 40.75 entertainment service + 4 pay services 46.25 C. OTHER FEES AND RENTAL processing fee for change of service 10.00 (upgrade or switch only no charge to downgrade or disconnect converter rental 2.00 remote control converter rental 2.00 with purchase of handheld unit for 15.00 -� (10.00.refunded if returned in working condition) parental control unit with key 16.00 (refunded if returned in working condition) D. BULK/COMMERCIAL ACCOULWS APARTMENTS 4 - 9 units 6.00 /unit 10 - 20 units 5.50 /unit 21 - 30 units 5.00 /unit 31 - 45 units 4.50 /unit 46 and over units 4.00 /unit MOTELS less than 50 rooms 3.50 /room 50 and more rooms 3.00 /room t`. R RECEIVED 1985 JUL 2 4 Psi 2: 18 ALICE M. = wIMC IE CITY CLERK Valerie J. Miller Lodi, CA July 23, 1985 ATTENTION: This letter is a response to the King Videocable Issue. Members of Lodi City Council: Unfortunately, I cannot be present at the muting scheduled for Wednesday, July 24. However, I feel that the King Videocable issue is important enough to at least submit this letter expressing my views. My husband and I did pay for King Videocable for several months but then we terminated their services for several reasons -which are enumerated below. (1) We did not benefit from the increased channel availability enough to warrant the service's high cost. ($2995 monthly) ' (2) Immediately we noticed much worse television reception with the cable service than with our indoor television antenna.. Specifically, the signal often became scrambled and the picture resolution was always of lesser quality. E (3) Certain capabilities of our video cassette recorder seemed f•: to be useless once the cable service was installed. For instance, we could not seem to watch a program on one channel and record a program on another channel at the same time. This is one of the most popular capabilities of a VCR. (4) The equipment used by this service is bulky and unattractive. Furthermore, I would like to make reference to the article placed in the July 22 edition of the Lodi News Sentinel. It raises s some important questions. First of all, it seems as a response to the complaints already - voiced about King Videocable's services, general manager Mary Helen Barro on] -y offers more service visits. Obviously several customers ha.,e specifically stated that repeated service visits have proven to be of little or no help in solving their reception problems. Also, she claims that if granted their early franchise renewal, work will be done on the system and will increase channel capacity... Shouldn't improvement be made on the channels already received before expansion is attempted?! And why must improvement wait until after a premature renewal? Barro apparently also said that the number of complaints her company receives is lower than the national average. To what national average does she refer? Specifically, what are the statistics she is speaking of? Further- more, Barro expressed that possible sources of reception problems could be due to CB operators, increased power of radio and te's-vision i stations and intense summer heat. Has Barro consulted electrical/ communications engineers on this subject? Being a graduating electrical engineering student myself, I am interested in the reasoning behind these suggested problem sources. They are especially interesting since I had King Videocable services in the foothills where television reception was almost nonexistant without cable TV. At that time, I payed almost the same price for the service as here and yet I -never had reception problemst even with CB radios, heat, etc... Of course, I had different equipment in that area. Perhaps it was up-to-date. Finally, after expressing my criticisms of Lodi King Videocable, I feel that suggestions should be made for resolving this issue. I do not know the terms of King Videocable's franchise here in Lodi, but surely other cable television companies are not prohibited from offering their services here. If they are prohibited, then doesn't that restriction create a monopoly? And if the laws regarding this subject cannot protect the public from a form of monopoly, then I believe that the original contract should be honored. King Videocable should have to wait until the expiration date of 1988 before renewal of its franchise rights is even considered. They should be given the almost three years remaining in the agreement to improve their services and prove to their customers that they can be worthy of renewal. Thank -you for your concern and your time spent on this matter. Please feel free to voice my views at the Wednesday night session. I only wish that I could be there myself to confront Mary Helen Barra and King Videocable. Sincerely, Valerie Miller