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HomeMy WebLinkAboutAgenda Report - June 20, 1984r CITY COUNCIL NI�CTING JUIN 20. 1984 RI"T'I�VAI - (7I' Fo l l ow i ng, introduction o t' t he ri-v t t e r by S t a f f, Counc i I. cm D IAL -A -R I IF nx) t i on of Counc i 1 " vtx� r Reid. Olson second. adopted CXNRACT Re olut ion lvo. 84-086 approving the renewal of the Dial -A -Ride Agreawnt and :authorized the PAiyor and City RE'S. lam. 84-086 Clerk to execute, the AgTecment on behalf of the City. F �t "�F•1i# } ' t k - h• srey T'oa ." • �` � `hta,'s�. Its � f t • ,.moi Y TrICN 84-086 R'88i XVHD, that the City Council of the City of Lodi does hereby approve the reveal of the Dial -A -Ride contract. a copy of Witch is attached hereto marked Exhibit "A". and thereby made a part hereof. BE IT P1RMOR iRi.UVED that the Ci ty Counct 1 of the Ci ty of Lodi does hereby authorise the Mayor and City Clerk to execute the subject agreements on behalf of the City of Lodi. Dated: June 20, 1884 I hereby certify that Resolution No. 84-086 was passed and adopted by the City OxmctI of the City of Lodi in a meeting held June 20, 1884 by the following vote: Ayes: ODuncil Mwbers - Pinkerton, Olson, Reid, Hinchnw, a Snider ft -for) Noes: Council Maibers - Now Absent: ODunci 1 Menbers - Now Alice W Reifthe City Clerk 84-086 A G R 8 8 M E N T THIS AGREEbMNT, made and entered into this 20th day of JUM 1984 . by and between the City of Lodi, a. municipal corporation, hereinafter called "CITY"; and Wynston Margrave and Rae Neel Margrave. his wife, doing business as City Cab Co. of Lodi, California. hereinafter called "OOMPANY". The parties hereto do hereby acknowledge that each have read and are completely familiar with the Dial--A-Ride Operation Plan, attached hereto as Bxhibli "A" and incorporated herein by reference. It is the intent of the City of Lodi to provide subsidised low-cost transportation to all residents of the City of Lodi. This transportation aystem is to be a demand response system with vehicles owned by the City, with operating policies promulgated by the .fity. Company will provide the day-to-day operations of the system, provide the drivers and the dispatching of the vehicles. In order to carry out said plans, the parties hereto are entering into this Agreement to cover the specific items of obligation of the respective parties. In consideration of -1- q. W the mutual covenants and conditions herein contained, It is hereby agreed between the parties as follows: 1. City will provide sufficient vehicles in order to provide the levels of service outlined in the Dial -A -Ride Operation Plan within the incorporated limits of the City of Lodi, between the hours of 7:00 A.M. and 7:00 P.M., Monday through Friday of each week. excluding holidays (New Year's Day, Washington's Birthday, Memorial Day, July 4, Labor Day, Thanksgiving Day and Christmas Day). 2. The Company will have available sufficient drivers to provide no less than 40 hours' of vehicle service per day. The drivers will meet all of the requirements of Section 24-29, 24-30, and 24-31 of the Lodi Municipal Code. 3. Company shall maintain a separate log for all Dial -A -Ride customers, showing the time the call was received, the time the passenger was picked up, and the time the passenger was dispatched, 4. City and Company agree that regular passengers, delivery services and other regular taxicab business will not use vehicles provided by City. Dial -A -Ride passengers are required to share rides with other Dial -A -Ride passengers. :lo S. Only 1 fare shall be charged for up to 3 Dial -A -Ride passengers travelling between the same origin point and destination point. In no case will more than 5 adults be transported at any one time. S. Company agrees to maintain the appearance of both the Interior and exterior of all equipment in a neat, cleat manner at all times. T. It is the City's responsibility to provide the maintenance and upkeep of the Dial -A -Ride vehicles. The City Cab Company will be billed by City for all parts and labor performed or ordered by the City of Lodi, regarding the maintenance. S. City will provide fuel and oil for the vehicles and will bill the City Cab Company on a monthly basis for the City's cost of fuel. S. Company agrees to maintain !n full force during the term hereof a policy of public liability insurance under which Company is named as insured. and containing an Additional Named Insured Rndorsement naming the City of Lodi as an audttional insured, and under which the insurer agrees to indemnify and hold Company and the City of Lodi harmless from. and against all costs, expenses, and liability arising out of, or based upon, any and all property damage, or damages for personal injuryes, -3- Including death, sustained in accidents occurring in or about the demised premises; where such accident. damage, or Injury. including death, results, or is claimed to have resulted, from any act or omission on the part of Company. or Company's agents or employees. The minimum limits of such insurance shall be $500.000.00/$1.000.000.00. In addition to the Additional Named Insured Endorsement on Company's policy of insurance. said insurance policy shall be endorsed to include the following language: "Such insurance as is afforded by the endorsement for the Additional Insureds shall apply as primary insurance. Any other insurance maintained by the City of Lodi or its officers and employees shall be excess only and not contributing with the insurance afforded by this endorsement." A certificate of insurance shall be filed with the City Clerk. 10. Company agrees to make every practical effort to respond to Dial -A -Ride customers in 30 minutes. Dial -A -Ride customers shall be urged to be available at the curbside for pickup so that CompAny will not have to wait longer than a minute to a minute and one-half for the customer to appear. In this respect, it is agreed that this time limit will have to be varied in the"case of handicapped passengers. 11. Company agrees to submit to City cancelled tickets for all Dial -A -Ride passengers served and at the same time shall present copies of said logs. Tickets and logs shall be presented bi-weekly. -4- I j � 12. Company acknowledges that it has read the Dial -A -Ride Operation Plan, and specifically, the information regarding project monitoring and evaluation. The information required therein shall be furnished by Company to City on a timely basis. 13. Company agrees to accept the ticket coupon which City will furnish to Dial -A -Ride passengers, and in the event of doubt as to the eligibility of a passenger to use a senior citizen or handicapped ticket, the driver may ask the passenger to show his or her identification card. 14. Upon the effective date of this Agreement. Company shall be reimbursed at the rate of $3.00 for each Dial -A -Ride ticket presented to City for service within the City of Lodi, and $3.50 for each ticket presented to the City of Lodi for service to the Woodbridge area, pursuant to the Agreement dated November 16, 1982 by and between the City of Lodi and the County of San Joaquin (Resolution No. 82-129), during the term of this Agreement upon presentation of logs and tickets which establishes the number of Dial -A -Ride passengers served by Company. 15. City accepts the responsibility of designing, printing and selling Dial -A -Ride tickets to qualified passengers and maintaining a record of the tickets sold to each eligible user. -6- The parties do hereby agree that this Agreement shall be for the period from the effective date of this Agreement to June 30, 1985. Each party reserves tthe right during said period to terminate and cancel this Agreement In the event that the monitoring of this project shows that the same is economically impossible for Company to continue the operations or in the event that City determines that Company is not carrying out the intent and spirit of the Dial -A -Ride system by furnishing clean, courteous and prompt service to Dial -A -Ride passengers. 1N WITNESS WHEREOF, the parties hereto have set their hands the day and year first hereinabove written. CITY OF LODI , a municipal corporation ATTEST: -6- V%Mynyop *A" OPERATIONAL POLICY FOR LORI bIAL-A-RIDE INTENT: It is the intent of the City of Lodi to provide suub- sidized low-cost transportation within the City of Lodi to all of its residents. This intent is to be carried out with a demand -response -shared -ride transportation system. The- manner hemanner in which this stated intent is carried out is described in the following sections. SERVICE AREA: The service area for the Lodi Dial -A -Ride project is the incorporated limits of the City of Lodi. Rides will not originate nor terminate outside the City limits of the City of Lodi. USER POLICIES: Use of Lodi Dial -A -Ride will be available to all residents of the City of Lodi. However, senior citizens Cage 60 and over) and non -e- '.erly handicapped persons will pay a lesser fee than the general public. it is anticipated that 200 riders per day will avail themselves of the Dial -A -Ride service. -1- VIAMTRTVP 6; O -requirements in the certification procedure. However, this 'type of ridership is likely to be small and will not have a. substantial impact on project costs. ' Handicapped Persons The'Senior Service Agency will also provide ID cards for handicapped persons in the same manner as senior citizens are certified. Criteria for handicapped status is either a doctor's certificate stating that the individual is �-hysically or mentally unable to transport themselves, or show proof -that they are receiving social security disability. TICKET SALES: The City of Lodi will be responsible for the sale of tickets. Convenient points of sale will be provided.. At the present time,'LOEL"Center, 105 S.'Kashington Street, and the Ludi Fire Department Headquarters Station, 210 W.' Elm Street are sales points. Tickets will be sold to anyone. Senior citizens or handicapped persons must present a valid Identifi - cation'Card. At each ticket pprchase, the user must sign for' the number of tickets purchased. TICKET USE: Dial -A -Ride customers pay for each trip with a ticket coupon. The trip is def iiied a's travel between the point of pickup and the point of debarkation. If a passenger wishes to -3- make a pickup enroute, i.e., for a prescription at a drugstore, this will be considered a trip completion unless the stop is limited to 2 minutes and the vehicle has no more than 1 other paying passenger. Such exceptions will be at the discretion of the system dispatcher and the driver. If a -driver is in doubt about the eligibility of a customer who pgesents a senior citizen or handicapped Dial -A -Ride ticket as fare payment, he should ask the customer to show his or her ID card. All groups of up to 3 persons travelling between* the same origin point and destination point, may ride for 1 ticket. This procedure en- courages group riding and improves the productivity of the system. OPERATING HOURS: Operating hours will be 7:00 a.m. to 7:00 p.m., Monday through Friday. ►lsers will be required to call in request for service no later than 6:30 p.m. to receive service. DISPATCHING: Dial -A -Ride cabs will be dispatched in order to achieve the greatest efficiency in the use of vehicles and not necessar- ily.on a first come, first served manner. The City Cab Company telephone number will continue to be used since most Dial -A -Ride passengers are already familiar with the number, or know how to find it in the telephone directory. Regular customers will be logged on a separate log sheet from Dial--A-Ride customers. This will facilitate dispatching of.cabs and reporting bi-weekly • statistics to the City of Dodi. -4- IEHICLES :qW Vehicles used for the Dia - - project should be in . 1 A Ride pro j . good operating order, neat in appearance and clean. The exterior appearance is important in attracting riders and the cabs should be washed at least once per week. The interior condition, like- wise, is important in providing satisfactory service and, to this end, the drivers should vacuum each cab at the beginning and In the midpoint of each shift. . The vehicles are the property of the City of Lodi. To this and, when vehicles are not being used for Dial -A -Ride, they may be used by the City of Lodi. UTILIZATION OF VEHICLES: The Lodi Dial -A -Ride vehicles will not be available for regular taxicab service. The Dial -A -Ride vehicles will be a distinctive color with City of Lodi logo. All Dial -A -Ride passengers will'be expected to share rides and may not refuse to ride with another passenger. Itis to be noted that this feature potentially enables the operator to pro- vide }rips at a lower cost per passenger by increasing the productivity of the system. INSURANCE: The City of Lodi will self -insure itself for liability coverage. It shall be the contractor's responsibility to insure' itself and its employees for primary coverage and name the City of Lodi as an additional named insured in accordance with Paragraph 9 of Agreement dated December 31 11.81 The policy secured by contractor shall be endorsed to show it is primary over any other valid or collectible insurance or self insurance program. •.. • LLVEL OF S&% Z. • The maximum time for a taxicab to respond to a Dial -A - Ride customer's request for service shall be 30 minutes. This applies to peak demand periods as well as off peak periods. The response time will be consistent from hour -to -}your through- out the day, with no one period having excessive response times. It is extremely important in a shared -ride taxicab system that the time spent waiting for customers at 'the picjcup point be minimized so that passengers already in the cab will not be in- convenienced. Drivers should wait no longer than 1 to 1-1/2 minutes for a customer to appear. Inasmuch as the Dial -A -Ride service will be targeted. largely at persons with impaired mobility, delay at pickup points may be somewhat longer than usual due to the necessity of assisting passengers into cabs or waiting for them to enter or leave without assistance. Dispatchers should use their discretion in assigning persons with known mobility problems to - a cab with several other occupants. MINTENANCE : The responsibility for maintaining the vehicles rests with the City of Lodi. Sufficient vehicles are available to assure that periodically, a vehicle may be taken in for service. The City Cab Company will pay for the cost of labor and parts used for maintenance of these vehicles. Diesel fuel will be nada available for the vehicles and the City Cab Company will be billed for the fuel used, at the City's cost. Company will be responsible for delivering 'the vehicles for maintenance to the City's maintenance shop at Hain Lane and Rettleman Road, Lodi. -6- I ING AA MONITORING: Ditch logs"for the Dial -A -Ride service will be ittedl the City at the same time cancelled tickets are presented for reimbursement. Drivers' logs will also be shade available for inspection by the City and will be kept on file for 2 fiscal years. The City Cab Company will furnish monthly totals of vehicle miles, vehicle service hours, and fuel consumption. In addition, the City Cab Company will prepare a profit -loss statement,on its overall operation on a quarterly basis. This* report is to be submitted 30 days after the end of each quarter. This data will be used to evaluate the overall effectiveness of the program but also to evaluate the reasonableness of.the reimbursement rate. The purpose of monitoring operations is to ensure the day-to-day operation of the project is being conducted smoothly and efficiently. This monitoring is critical in order to verify that users are receiving an adequate level of service and to provide operational guidance in the event problems arise that threaten to impair the project. Monitoring will take the form of periodic random surveillance of the vehicles and dispatching procedures. The monitoring will include an evaluation of -trip times, . trip length, wait times, passengers per mile driven and passen- gers carried per hour of service.