HomeMy WebLinkAboutAgenda Report - June 20, 1984r CITY COUNCIL NI�CTING
JUIN 20. 1984
RI"T'I�VAI - (7I'
Fo l l ow i ng, introduction o t' t he ri-v t t e r
by S t a f f,
Counc i I. cm
D IAL -A -R I IF
nx) t i on of Counc i 1 " vtx� r Reid. Olson
second. adopted
CXNRACT
Re olut ion lvo. 84-086 approving the
renewal of
the
Dial -A -Ride Agreawnt and :authorized
the PAiyor
and City
RE'S. lam. 84-086
Clerk to execute, the AgTecment on behalf of the
City.
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TrICN 84-086
R'88i XVHD, that the City Council of the City of Lodi does
hereby approve the reveal of the Dial -A -Ride contract. a copy of Witch
is attached hereto marked Exhibit "A". and thereby made a part hereof.
BE IT P1RMOR iRi.UVED that the Ci ty Counct 1 of the Ci ty of
Lodi does hereby authorise the Mayor and City Clerk to execute the
subject agreements on behalf of the City of Lodi.
Dated: June 20, 1884
I hereby certify that Resolution No. 84-086
was passed and adopted by the City OxmctI
of the City of Lodi in a meeting held June 20,
1884 by the following vote:
Ayes: ODuncil Mwbers - Pinkerton, Olson, Reid,
Hinchnw, a Snider ft -for)
Noes: Council Maibers - Now
Absent: ODunci 1 Menbers - Now
Alice W Reifthe
City Clerk
84-086
A G R 8 8 M E N T
THIS AGREEbMNT, made and entered into this 20th day of
JUM 1984 . by and between the City of Lodi, a.
municipal corporation, hereinafter called "CITY"; and
Wynston Margrave and Rae Neel Margrave. his wife, doing
business as City Cab Co. of Lodi, California. hereinafter
called "OOMPANY".
The parties hereto do hereby acknowledge that each have
read and are completely familiar with the Dial--A-Ride
Operation Plan, attached hereto as Bxhibli "A" and
incorporated herein by reference.
It is the intent of the City of Lodi to provide subsidised
low-cost transportation to all residents of the City of
Lodi. This transportation aystem is to be a demand
response system with vehicles owned by the City, with
operating policies promulgated by the .fity. Company will
provide the day-to-day operations of the system, provide
the drivers and the dispatching of the vehicles. In order
to carry out said plans, the parties hereto are entering
into this Agreement to cover the specific items of
obligation of the respective parties. In consideration of
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the mutual covenants and conditions herein contained, It is
hereby agreed between the parties as follows:
1. City will provide sufficient vehicles in order to
provide the levels of service outlined in the Dial -A -Ride
Operation Plan within the incorporated limits of the City
of Lodi, between the hours of 7:00 A.M. and 7:00 P.M.,
Monday through Friday of each week. excluding holidays (New
Year's Day, Washington's Birthday, Memorial Day, July 4,
Labor Day, Thanksgiving Day and Christmas Day).
2. The Company will have available sufficient drivers to
provide no less than 40 hours' of vehicle service per day.
The drivers will meet all of the requirements of Section
24-29, 24-30, and 24-31 of the Lodi Municipal Code.
3. Company shall maintain a separate log for all
Dial -A -Ride customers, showing the time the call was
received, the time the passenger was picked up, and the
time the passenger was dispatched,
4. City and Company agree that regular passengers,
delivery services and other regular taxicab business will
not use vehicles provided by City. Dial -A -Ride passengers
are required to share rides with other Dial -A -Ride
passengers.
:lo
S. Only 1 fare shall be charged for up to 3 Dial -A -Ride
passengers travelling between the same origin point and
destination point. In no case will more than 5 adults be
transported at any one time.
S. Company agrees to maintain the appearance of both the
Interior and exterior of all equipment in a neat, cleat
manner at all times.
T. It is the City's responsibility to provide the
maintenance and upkeep of the Dial -A -Ride vehicles. The
City Cab Company will be billed by City for all parts and
labor performed or ordered by the City of Lodi, regarding
the maintenance.
S. City will provide fuel and oil for the vehicles and
will bill the City Cab Company on a monthly basis for the
City's cost of fuel.
S. Company agrees to maintain !n full force during the
term hereof a policy of public liability insurance under
which Company is named as insured. and containing an
Additional Named Insured Rndorsement naming the City of
Lodi as an audttional insured, and under which the insurer
agrees to indemnify and hold Company and the City of Lodi
harmless from. and against all costs, expenses, and
liability arising out of, or based upon, any and all
property damage, or damages for personal injuryes,
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Including death, sustained in accidents occurring in or
about the demised premises; where such accident. damage, or
Injury. including death, results, or is claimed to have
resulted, from any act or omission on the part of Company.
or Company's agents or employees. The minimum limits of
such insurance shall be $500.000.00/$1.000.000.00. In
addition to the Additional Named Insured Endorsement on
Company's policy of insurance. said insurance policy shall
be endorsed to include the following language:
"Such insurance as is afforded by the
endorsement for the Additional Insureds shall
apply as primary insurance. Any other
insurance maintained by the City of Lodi or
its officers and employees shall be excess
only and not contributing with the insurance
afforded by this endorsement."
A certificate of insurance shall be filed with the City
Clerk.
10. Company agrees to make every practical effort to
respond to Dial -A -Ride customers in 30 minutes.
Dial -A -Ride customers shall be urged to be available at the
curbside for pickup so that CompAny will not have to wait
longer than a minute to a minute and one-half for the
customer to appear. In this respect, it is agreed that
this time limit will have to be varied in the"case of
handicapped passengers.
11. Company agrees to submit to City cancelled tickets for
all Dial -A -Ride passengers served and at the same time
shall present copies of said logs. Tickets and logs shall
be presented bi-weekly.
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12. Company acknowledges that it has read the Dial -A -Ride
Operation Plan, and specifically, the information regarding
project monitoring and evaluation. The information
required therein shall be furnished by Company to City on a
timely basis.
13. Company agrees to accept the ticket coupon which City
will furnish to Dial -A -Ride passengers, and in the event of
doubt as to the eligibility of a passenger to use a senior
citizen or handicapped ticket, the driver may ask the
passenger to show his or her identification card.
14. Upon the effective date of this Agreement. Company
shall be reimbursed at the rate of $3.00 for each
Dial -A -Ride ticket presented to City for service within the
City of Lodi, and $3.50 for each ticket presented to the
City of Lodi for service to the Woodbridge area, pursuant
to the Agreement dated November 16, 1982 by and between the
City of Lodi and the County of San Joaquin (Resolution No.
82-129), during the term of this Agreement upon
presentation of logs and tickets which establishes the
number of Dial -A -Ride passengers served by Company.
15. City accepts the responsibility of designing, printing
and selling Dial -A -Ride tickets to qualified passengers and
maintaining a record of the tickets sold to each eligible
user.
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The parties do hereby agree that this Agreement
shall be for the period from the effective date of this
Agreement to June 30, 1985. Each party reserves tthe right
during said period to terminate and cancel this Agreement
In the event that the monitoring of this project shows that
the same is economically impossible for Company to continue
the operations or in the event that City determines that
Company is not carrying out the intent and spirit of the
Dial -A -Ride system by furnishing clean, courteous and
prompt service to Dial -A -Ride passengers.
1N WITNESS WHEREOF, the parties hereto have set
their hands the day and year first hereinabove written.
CITY OF LODI ,
a municipal corporation
ATTEST:
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V%Mynyop *A"
OPERATIONAL POLICY FOR LORI bIAL-A-RIDE
INTENT:
It is the intent of the City of Lodi to provide suub-
sidized low-cost transportation within the City of Lodi to
all of its residents. This intent is to be carried out with
a demand -response -shared -ride transportation system. The-
manner
hemanner in which this stated intent is carried out is described
in the following sections.
SERVICE AREA:
The service area for the Lodi Dial -A -Ride project is
the incorporated limits of the City of Lodi. Rides will not
originate nor terminate outside the City limits of the City of
Lodi.
USER POLICIES:
Use of Lodi Dial -A -Ride will be available to all residents
of the City of Lodi. However, senior citizens Cage 60 and over)
and non -e- '.erly handicapped persons will pay a lesser fee than
the general public. it is anticipated that 200 riders per day
will avail themselves of the Dial -A -Ride service.
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VIAMTRTVP 6;
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-requirements in the certification procedure. However, this
'type of ridership is likely to be small and will not have a.
substantial impact on project costs. '
Handicapped Persons
The'Senior Service Agency will also provide ID cards
for handicapped persons in the same manner as senior citizens
are certified. Criteria for handicapped status is either a
doctor's certificate stating that the individual is �-hysically
or mentally unable to transport themselves, or show proof -that
they are receiving social security disability.
TICKET SALES:
The City of Lodi will be responsible for the sale of
tickets. Convenient points of sale will be provided.. At the
present time,'LOEL"Center, 105 S.'Kashington Street, and the
Ludi Fire Department Headquarters Station, 210 W.' Elm Street
are sales points. Tickets will be sold to anyone. Senior
citizens or handicapped persons must present a valid Identifi -
cation'Card. At each ticket pprchase, the user must sign for'
the number of tickets purchased.
TICKET USE:
Dial -A -Ride customers pay for each trip with a ticket
coupon. The trip is def iiied a's travel between the point of
pickup and the point of debarkation. If a passenger wishes to
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make a pickup enroute, i.e., for a prescription at a drugstore,
this will be considered a trip completion unless the stop is
limited to 2 minutes and the vehicle has no more than 1 other
paying passenger. Such exceptions will be at the discretion
of the system dispatcher and the driver. If a -driver is in
doubt about the eligibility of a customer who pgesents a senior
citizen or handicapped Dial -A -Ride ticket as fare payment, he
should ask the customer to show his or her ID card. All groups
of up to 3 persons travelling between* the same origin point and
destination point, may ride for 1 ticket. This procedure en-
courages group riding and improves the productivity of the
system.
OPERATING HOURS:
Operating hours will be 7:00 a.m. to 7:00 p.m., Monday
through Friday. ►lsers will be required to call in request for
service no later than 6:30 p.m. to receive service.
DISPATCHING:
Dial -A -Ride cabs will be dispatched in order to achieve
the greatest efficiency in the use of vehicles and not necessar-
ily.on a first come, first served manner. The City Cab Company
telephone number will continue to be used since most Dial -A -Ride
passengers are already familiar with the number, or know how to
find it in the telephone directory. Regular customers will be
logged on a separate log sheet from Dial--A-Ride customers. This
will facilitate dispatching of.cabs and reporting bi-weekly
• statistics to the City of Dodi.
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IEHICLES :qW
Vehicles used for the Dia - - project should be in
. 1 A Ride pro j .
good operating order, neat in appearance and clean. The exterior
appearance is important in attracting riders and the cabs should
be washed at least once per week. The interior condition, like-
wise, is important in providing satisfactory service and, to this
end, the drivers should vacuum each cab at the beginning and In
the midpoint of each shift. .
The vehicles are the property of the City of Lodi. To this
and, when vehicles are not being used for Dial -A -Ride, they may
be used by the City of Lodi.
UTILIZATION OF VEHICLES:
The Lodi Dial -A -Ride vehicles will not be available for
regular taxicab service. The Dial -A -Ride vehicles will be a
distinctive color with City of Lodi logo.
All Dial -A -Ride passengers will'be expected to share rides
and may not refuse to ride with another passenger. Itis to be
noted that this feature potentially enables the operator to pro-
vide }rips at a lower cost per passenger by increasing the
productivity of the system.
INSURANCE:
The City of Lodi will self -insure itself for liability
coverage. It shall be the contractor's responsibility to insure'
itself and its employees for primary coverage and name the City
of Lodi as an additional named insured in accordance with
Paragraph 9 of Agreement dated December 31 11.81
The policy secured by contractor shall be endorsed to show
it is primary over any other valid or collectible insurance or
self insurance program. •..
• LLVEL OF S&% Z. •
The maximum time for a taxicab to respond to a Dial -A -
Ride customer's request for service shall be 30 minutes.
This applies to peak demand periods as well as off peak periods.
The response time will be consistent from hour -to -}your through-
out the day, with no one period having excessive response times.
It is extremely important in a shared -ride taxicab system that
the time
spent waiting for customers
at
'the
picjcup point
be
minimized
so that passengers already
in
the
cab will not
be in-
convenienced. Drivers should wait no longer than 1 to 1-1/2
minutes for a customer to appear.
Inasmuch as the Dial -A -Ride service will be targeted.
largely at persons with impaired mobility, delay at pickup
points may be somewhat longer than usual due to the necessity
of assisting passengers into cabs or waiting for them to enter
or leave without assistance. Dispatchers should use their
discretion in assigning persons with known mobility problems to -
a cab with several other occupants.
MINTENANCE :
The responsibility for maintaining the vehicles rests
with the City of Lodi. Sufficient vehicles are available to
assure that periodically, a vehicle may be taken in for service.
The City Cab Company will pay for the cost of labor and parts
used for maintenance of these vehicles. Diesel fuel will be
nada available for the vehicles and the City Cab Company will
be billed for the fuel used, at the City's cost. Company will
be responsible for delivering 'the vehicles for maintenance to
the City's maintenance shop at Hain Lane and Rettleman Road, Lodi.
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I
ING AA MONITORING:
Ditch logs"for the Dial -A -Ride service will be
ittedl the City at the same time cancelled tickets are
presented for reimbursement. Drivers' logs will also be
shade available for inspection by the City and will be kept
on file for 2 fiscal years.
The City Cab Company will furnish monthly totals of
vehicle miles, vehicle service hours, and fuel consumption.
In addition, the City Cab Company will prepare a profit -loss
statement,on its overall operation on a quarterly basis. This*
report is to be submitted 30 days after the end of each quarter.
This data will be used to evaluate the overall effectiveness
of the program but also to evaluate the reasonableness of.the
reimbursement rate.
The purpose of monitoring operations is to ensure the
day-to-day operation of the project is being conducted smoothly
and efficiently. This monitoring is critical in order to verify
that users are receiving an adequate level of service and to
provide operational guidance in the event problems arise that
threaten to impair the project. Monitoring will take the form
of periodic random surveillance of the vehicles and dispatching
procedures.
The monitoring will include an evaluation of -trip times, .
trip length, wait times, passengers per mile driven and passen-
gers carried per hour of service.