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HomeMy WebLinkAboutAgenda Report - June 6, 1990 (72)F 9 BACKGROUND INFORMATION: The "Tel -A-Tend" System i s a computes' wh ich telephones people who Li.ve alone and raises an alarm if the person called does not pick up the telephone Twenty to twenty-five percent of the households are single person homes. Most of these are the elderly or disabled who have no one to look after them on a regular basis. This system provides a means to make daily contact with the person and provides a means of notifying a relative or a friend to provide assistance. The San Joaquin County Department of Aging has funds available in their 1989-90 budget to contribute to this system and will reimburse the City $2,500. In addition, they w i I I provide a volunteer to process sign-ups and data entry. Our greatest hazard w i I I be the volume of people signing up for the service. This can be alleviated by using a dedicated telephone line so it does not tie up existing lines and the use of volunteers to process the initial sign-ups and data entry. This is a unique program and one that truly w i I I show this is a City that does care for its citizens, Council is strongly urged to approve this program and the expenditure of these dollars. Police Chief Williams will be at the Council meeting to answer questions. Respectfully submitted, erry L Glenn Assistant City Manager JLG:br Attachment COUNC830 INTRODUCTION: answered. If the plane is answerat• it plays a grcetirl• , Tel -A Terri stores twee eaic7n vwp)bexs. It ails If a disabled person living alone Lens into a diabetic s- .4 messag' If the person called bangs up. Tel 1 Teri.., these if an operator does not respond from the witat does he or she do" assumes all is well and gess on to ilial the aeu person keyboard. If a senior eStiress living atone fayre and ramiex call After Td -A -Tend has shales! everyone. it prime a report • 1, ase of an emergency Tel -A -Tend an all the ng showing who Mas dialed and when. for hap. who finds out and when'. 'm& apsaala at bulli! all the ambulance servtee, all If the phone is not answered- the parson does not (sang a beeper or pager number. the police d'apatdw. ext Irma has to take Kfc swing medication ruler daily. up or presscs a" touch -tom' button on the phom Td • Tcl-A-Tend stone audio infotmatioa for eacb diem. If she forgets, am somerne ali and rcmind bet? A Tendorms lyra ext r onion"•. Pt*f t►R This reoordirrg may oonti in thediem s satire, addres. A fraudulent operator a offering F-13- number aoaditions to senior dtiuns in town. Can someone on and worm patient l targets imunedately? Someone is ming saclen reedit cards and dockL Can someone all and inform all bruin*cs, within the hour? Nancy wod3 from Mae to 6%, How an she know rT her kids do not got back from school by 3 odock? The above questions are asked many times by police departments, heft are facilities. social senior agencim agencies an agin& bo*%ZK pharmacies and corporations There= IS_)37.7373(M ofwW)singkpasombe= in the United States'. Many of three are the elderly or disabled who have no are to Joel after them on a segtda . has& vai meer groups are sometimes available to all an elderly people who list alone. Yet to many caring communities there are not erwuigb vduntee s to all on everyow every day. It takes resourcem organization cad supervision to keep the volunteers going. And. in our highly tri Nle society isolation occurs; too easily. As mma g base are costs sou. we dapendely need a solomoo which an bop oder the loss of mdeptrndwasce I— cad any T— msednal It is played over the phone, to the-wsergency _ and as a complete. ready-tonm. system on IBM• and comet ve the shrinking heft ore funds avatlaW t handles) . in the ase of an emergency. cornpa Ve personal aomPuteM • . T" -TCW Tetd can all the Hiatt i relative N none of • A full one month GUARANTEE is provided with sure they pick up the pbote. and delivers the desired the emerraq mambera answer. ' • Most parameters such asr when to begin dialin& sow you are rat Wray satisfied with Td -A -Tend you an from ICOM Systems. rnaay ring to wait emergency rirtmbers, bow many ' i, A BRIEF DESCRIPTION: times to radial, ere an be changed by the operator. . Sia months of tea is indrrded Td - sr' • Tel-ATeed takes about fifty seconds to dial each A -Tend is so simple to we that you will probably new read more support Who live a{oue or others lnnise an alarm it the perms diem If you bave 75 dients, your computer will cAW dots not pick up his or her pbom T&A -Tend be busy for approximately an horn. The ret of the OPTIONS - OPTIONS: • contains a k of people vibe need to be ailed The WBowitg eoformatim is available for each person time you an we it tar word-prootaing, sprcaaa. • p an for eadt client - aaoumumg CTC c;... • Td-A•Tend rias not impose any restrictions; cam the times for each client This ears that Tet -A -Terri tram! addrm b* rnasimum cumber of diems it an handl could all a dient three timet each day and remind • No coatpia commands we involved. Tel -A -Tend him to take his median, pb00C M6004 notes bas an extremely f icodly and powerful "poim-and- • The ability to dial out on up to sixteen phone liar saw.aadol relative memagaocy". sdw asci• interface. simultaneously. This feature requires special • A complete log of an alb made is stored and an hardware. information for each dict This is a recording made by be printed after dialing is completed. • Controlling the Tel -A -Tend system from a remote • Tel -A -Tend is offered both as a separate package touch-tone' phone. solomoo which an bop oder the loss of mdeptrndwasce _ _ _..; _ and as a complete. ready-tonm. system on IBM• and comet ve the shrinking heft ore funds avatlaW t Obviously. Tel-A•Tend goes fu beyond a simple cornpa Ve personal aomPuteM Consider a computer which abs target paws, make automatic dialing system and yrs an offer tremendous • A full one month GUARANTEE is provided with sure they pick up the pbote. and delivers the desired savit>S over a manual dialing operation. You way agree Td -A Ten&Ifontemonthfromtbedatediesta8ation m=agc- The system is abed T&A Tend. It is available that T&A -Tend will be very beneficial for people who you are rat Wray satisfied with Td -A -Tend you an from ICOM Systems. live alone and far what will happen if they become return it for a fun refund. A BRIEF DESCRIPTION: disabled and are unable to all for help. We are so confident about Tel-s-Tetd's abilities that we offer a . Sia months of tea is indrrded Td - sr' Tef ATend is a computer wfiicb telephones people one month full satisfaction or money back" A -Tend is so simple to we that you will probably new read more support Who live a{oue or others lnnise an alarm it the perms GUARANTEE. We also bark Td A Tend with sic cAW dots not pick up his or her pbom T&A -Tend months of free telepbooe support All this makes it very affordable to -kwp tabs' on people who have served OPTIONS - OPTIONS: • contains a k of people vibe need to be ailed The WBowitg eoformatim is available for each person the community all es[ their Eva and reed a Helping bard the • p an for eadt client Pill RebdWs ) • TIMMCALLING - supports individually sac8iog sodalsat�et ours! blow up Tel -A -Tend rut on 18M• compatible persaul times for each client This ears that Tet -A -Terri tram! addrm b* computers. %'hit ii is not being used to dial purple, could all a dient three timet each day and remind adds i cumber * the computeras be used fa your duly data processing! him to take his median, pb00C M6004 notes TEL -A -TEND SYSTEM FEATURES- - • The ability to dial out on up to sixteen phone liar saw.aadol relative memagaocy". simultaneously. This feature requires special In addition to the above. Tet -A Teasel stores audio • All dialing is automatic and the system can be left uattended while dialing. hardware. information for each dict This is a recording made by • Controlling the Tel -A -Tend system from a remote the operator and an be played back to the evnergency • Tel-A-Tead's announcement can be hanged by the touch-tone' phone. hailAws)-=ova the phone in case of an emergency. operator (you). All recording is done using the telephone handset - No special microphone is • Storing the words spoken by the client and playing Ted -A Teaid also supports an option celled "TIMED required. them back to the operator. locally or over the pbooe. CM124G7. With "TIMED CALU%G" ash person can be oDod to five times daily. stores up ° The fvissons being called I O N0. require ane. sr --W • Billing clients so that Tel -A -Tend can be ted g r u a revenue generating or sell -supporting savior. the time u which each call is to be nude. A different equipment except their telephone. menage an be relayed to the called pan each time. • After the client his answered you hear their voice MINIMUM Each call an either simply deliver a message and/or over the loot speaker. At that time you may pick SYSTEM REQUIREMENTS: raise an emmerpetsq if errs answered. up the phone and ulk to them. Even without the "TIMED CALLING- option, the • All moesuga played by Tel -A -Tend are recorded • IBM XT. AT or I5/2• compatible personal compute raising of an alum can be disabled so that Tel -A -Tend human voice, not computer synthesiied speech. with hard disk and 512 kilobytes of random assns simply delivers messages- • Comprehensive information is stored for each client memory. At the specified time(s) Tel -A -Tend dials all clients This includes personal• health and relative's • Printer. Compatitole with above computer. starting with the first one on its fist After it dials. it information along with notes. In ca a of an emergency • Single pan tcicpht ne and telephone line, like the wail a proem numb, of rings for the phone to be this information is coils aecessibie. ones used in most homes. 11980 General Housing Charaacrbua US. Summary. US. Dcparunem. :An -emergency handler- is a Peron authorized to rmpcsad to emergencies raised by Tel -A -Tend. The operator troy be one of the -emergency handlers-. 'Idris message o n be changed by the operator. With the "TIMED CALLING- option a different message an be played uithach all. IEmergrney action a n he disabled so that Tel -A -Tad simply delivers a message. With the "TIMED CALUNC' option the emergency action can be enabid or divbkd individwlly for arch call. sYarisbie from mo to 999 seconds. •1811. \T, AT. 15/2 arc rcgistcral trademarks of International 8uuineas Machina. 'Touch-tone a a registered vadcmark of AT&T. (Copyright, 1939. 1990, ICOM Systems, Inc. All spnific+tioms are subject to change without notice ICOM SYSTEMS INC. 0 2350 HUBBELL AVENUE, P.O. BOX 823 0 DES NIOINE•S. IOWA 50304 0 TELEPHOSE(515)265-4574 CJL/tm Sincerely, J0tux-9 -Iill/� Charlene J. Lange Community Center Director HUTCHINS STREET . SQUARE June 6, 1990 chairarn 011t, 111W. Chief Floyd Williams City of Lodi Police Department 230 W. Elm Street Shed Mauffy Lodi, California 95240 Ttenure► Stewart mans snxe Sudington Dear Chief Williams, Julia W Gillespie FFan'phnwn On behalf of the City of Lodi's Senior Commission, we Ben p iation°,to' ou in :' ursuia 8.. Pp Y.. P s"PfO" _ .,... . he purchaseoofXa ' Tel ArTend "esystem to benefit our seniors. Robert Ruin DUVCW """'" As you well know, nearly 10,000 seniors reside in our Lindsay Marshall community and many of them live independently with no close tndCoumd relatives to rely on for day—to—day contact and support, Robert Kidd. CPA nr..Dc lCOMW We endorse your proposal to implement "Tel -A -Tend" and Charlene Lanp by unanimous vote of the Senior Commission our Board and CuyoFLodiLikM volunteers will assist you in any way to make this program a success. CJL/tm Sincerely, J0tux-9 -Iill/� Charlene J. Lange Community Center Director